This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesYou can develop excellent sales skills at the company. You really have to make a lot of calls in a day in telesales, but this is also a form of training. Moreover, when performance is good, the company provides us with high-quality leads, helping us become even better!
There are too many highly capable salespeople, so you need to have a high tolerance for pressure.
My supervisor has really taken great care of me and taught me many ways to approach tasks and handle situations. When I made mistakes before, my supervisor, who is very meticulous, not only firmly told me not to make the same mistakes again, but also taught me some techniques for communicating with clients and gave me advice on preparing reports—for example, keeping the formatting neat and consistent, and preferably including an outline so clients can first understand the main points of the report. I’m truly very grateful to him.
There are quite a lot of things to learn, and sometimes I end up neglecting one thing while focusing on another.
I went for an interview for a telesales position. The future supervisor also participated in the interview. This telesales supervisor seemed quite easy to get along with, had reviewed my résumé beforehand, and asked what difficulties I had encountered in my previous sales job. He gave me the impression that working with him would be quite enjoyable.
It’s a little far from home (fortunately, there’s an MRT station nearby, and it’s right near Xingtian Temple Station).
Overall, I think this is a very good company.
The benefits provided to employees are also good.
You can see that the owner puts a lot of thought into the company.
Colleagues get along well, and communication is quite good.
People help one another.
As the saying goes, one bad apple spoils the whole barrel.
That really is the only way to describe it.
The manager has very poor emotional control, and their language has already reached the level of workplace bullying.
They send private LINE messages in the middle of the night, which is disruptive enough,
and also accuse employees of not responding promptly to company emails after work and on holidays—along with various other unreasonable demands.
In the hierarchical management structure, communication is never shared or synchronized.
The manager has also openly stated that they dislike holding meetings because they are a waste of time.
However, meetings are actually very important. They are a crucial part of communication across departments
and reaching consensus.
A perfectly good company has lost its reputation because of this.
I genuinely feel that the company's systems and its treatment of employees are good,
but a manager like this will only drag the entire team down.
The interviewer gives us an overview of the work environment and department, which makes us interviewees feel quite involved. They also answer any questions we ask, rather than responding rudely with something like, “Ask after you’re hired.”
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1. Convenient transportation: Just a 5-minute walk from the MRT station
2. Transparent bonus system
3. The manager is very good at leading the team
The manager always treats us to snacks, and it's impossible to resist the delicious food—we've all gained weight
1. The base salary is the highest in the industry.
2. The boss has lots of ideas.
3. The boss encourages internal entrepreneurship. For example, the café was also started by an employee; the boss provided the venue and funding.
4. The boss evaluates you based on your work performance rather than how well you talk, so you are less likely to be led around by others. This means that you can achieve good results through strong work ability, without attracting others’ envy.
Work performance is very important, so it can be somewhat stressful for responsible people.
1. The bonus system is based on performance: hard work is rewarded with bonuses, so the sales team engages in healthy competition.
2. Salespeople with strong performance are given more high-quality leads by the company as an incentive.
3. The work atmosphere is great. Colleagues often make plans to eat out together and sometimes motivate one another. There is no scheming or coldness in the workplace.
Getting along with colleagues is too enjoyable; sometimes we accidentally get so caught up chatting that we have to speed up to finish our work.
I highly recommend this interviewer! I applied for a marketing position, but my résumé says that I graduated in journalism and that my previous work was also related to journalism. So the interviewer asked me questions such as: What do you hope to gain from this job? Why are you interested in this position? What are your career goals for the next 3–5 years? I probably didn’t answer very well, so the interviewer seemed to notice the conflict in my mind and even suggested that I apply for editorial or writing reporter positions instead, giving me a guiding light. Although I didn’t get a position at this company afterward, I still benefited greatly from the experience!
It’s a bit far from my home, and I have to transfer twice.
I’ve been here for a year and a half. The atmosphere among colleagues is great; it feels like everyone is family, with a strong team spirit.
I think the boss is a perfectionist. Although the work can be stressful, as long as you’re willing to learn, work diligently, and maintain a proactive attitude, the boss is always willing to give bonuses and genuinely cares about employees.
Some younger colleagues really don’t have a very good attitude toward work. They cut corners and slack off, then get chewed out by their supervisors. People like this only come up here to complain.
The company’s courses are designed entirely by the professional directors and deputy directors of the teaching centers, along with the leaders of each specialized teaching team. The digital teaching materials are also produced by professional editors, so please do not insult the professionalism and dedication of colleagues who work seriously.
I have never wanted to prove anything; there is no need to, nor is it necessary. Entrepreneurship has taught me to take responsibility—to bear customers’ demands as well as the salaries of nearly 200 colleagues every month. You who only know how to criticize others: can you bear that responsibility? No, you only think about yourself.
I started this business simply to provide a stage for employees and people who want to work, allowing those who seek time freedom or financial freedom to get what they need, and also trying to provide learners with more choices. These choices were not imagined out of thin air by me; almost all of them were carefully discussed, planned, and designed by the teachers. It is fine if you do not know the details, but do not make irresponsible remarks. You have only heard me say a few things, yet you immediately started making up stories and telling tales. Do you understand me that well? I do not think I have ever had any dealings with you in my life, have I? Perhaps I do not even remember your name.
You were unhappy here, but that does not mean everyone else is the same as you. To assume that you understand me—would that not be rather presumptuous? Are you and I very familiar with each other? Especially those former editors who did not have to come to the company to work: you spoke fewer than a few times a year, and your work was handled by the editor-in-chief. You edited the teaching materials, so whether they were professional or not should be something you ask yourselves. Be careful not to hit yourselves in the face.
Former employees who hide online like this only dared to perfunctorily pretend to cooperate and claim they had no objections while employed, then privately gossiped and damaged the company’s reputation—during that time, did you continue receiving your monthly company salary? Those were the conditions from the beginning; by coming here, you indicated that you accepted them. After working for a while, you felt you were receiving too little—is that not going too far?
The company’s café-like environment is for colleagues to eat, rest, train, and hold activities. Even that has to be used as something to talk about? If you have a psychological problem, see a doctor.
The company does not provide annual performance bonuses to people who work from home because that is fair to those who need to come to the company and clock in every day. This is clearly explained during interviews. If you want to receive a year-end bonus, come in and clock in and out every day like everyone else, rather than possibly still lying in bed asleep while others are rushing to work, and then expecting to receive a year-end bonus as well.
Marketing, IT, and Design Departments: Monday to Thursday, 10:00–18:00 (1-hour lunch break); Friday, 10:00–16:00.
Administration Department: Monday to Friday, 10:00–18:00 (1-hour lunch break), plus one day of scheduled leave each month.
Teaching Center:
Academic Affairs Staff: Monday to Friday, 10:00–18:00 / 14:00–22:00 (1-hour meal break).
Full-time classroom teachers: Work from home and teach 90–95 hours per month; use the remaining time for lesson preparation, with teaching materials provided by the team leader. Teachers receive one scheduled day off each month, must come to the office one day per week to discuss or review courses with the team leader, and must attend one teaching evaluation meeting each month. After completing one year of service, employees with normal or excellent performance may enjoy 10–20 days of paid leave the following year.
Editorial Department: Work from home and come to the teaching center one day per week for teaching-material discussions.
Sales Department: Daily, 13:30–22:00 (1.5-hour meal break).
Anyone who is sensitive will know after doing the math that the vast majority of the company’s personnel work only seven hours a day, and that the company also does not like colleagues working overtime. Those who are really curious about the company’s working hours can come to the company themselves and see what the facts are.
The company’s salary levels follow market rates completely, and some positions even offer more. Salary is confirmed during the interview: if you can accept it, take the job; if you cannot, do not take it. What exactly are you complaining about afterward?
Everything was explained and agreed upon during the initial interview. Did someone force you to come to work here?
The conflict between labor and management in Taiwan is so serious because some unscrupulous people deliberately create confrontation and division. While employed, they did not dare express a single opinion; after resigning, they only dared anonymously to throw dirt and excrement at their former company. Unable to do the work themselves, they blame the company. The company’s products have only slowly added some features and undergone optimization from more than ten years ago to the present—when exactly did they keep changing completely? Major revisions occur at most once every two or three years. Nonsense.
All course planning and design are also done by professional teacher-editors. Over the past eleven years, dozens of university language centers have adopted our platform. These matters must be reviewed and approved by department heads and professors at the universities. Do you think you can slander us based on just a few words?
The content of the physical magazine is entirely produced by Chinese-language editors, approaching it from the perspective of general education and positive issues of social concern. When we have received praise from many respected members of society, do you think it is bad simply because you cannot understand it or because it was not edited according to your wishes? Do you think it has to be like the magazines from LiveABC, Studio Classroom, or Air English for Young Learners before it can be called an English-learning magazine? Please understand that our target customers are working adults aged 25–50, okay?
The company has now become Taiwan’s second-largest online education company, behind only tutorabc, and has achieved profitable growth of 25% per year for four consecutive years. Whether the company is making money is not something these few self-righteous former employees would know.
If you want to offer an opinion, have the courage to use your real name and face it. I will also let everyone know your actual work performance while you were employed. Hiding in the dark to curse and insult others is simply the behavior of a petty person. If you dare criticize others, do not be afraid of being challenged or of facing the responsibilities that are yours.
Those without a passion for the education industry need not apply..
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The HR staff at this company are extremely arrogant. I originally only wanted to reschedule the interview, but despite repeatedly communicating with HR and asking them to coordinate the interview time, HR kept ignoring the job applicant’s needs.
In the end, during the phone call, they actually said: “I feel that you have not placed this position among your priorities when arranging your schedule. We also feel that you do not really want this job, or you could try looking at other companies.”
Responding to a job applicant with this kind of attitude basically makes one feel that attending the interview is simply a waste of time. A company that does not respect job applicants will likely not respect its employees in the future either.
Beautiful environment
Don't waste your time interviewing here. The basic salary is 26,000.
The first three days of training before starting work do not count as being a formal employee; you only receive transportation expenses.
The company feels like it's not making any money.
Don't go to the interview
1. The boss is a very thoughtful person who constantly adapts to the market (but is perhaps too thoughtful, as decisions often change from one day to the next).
2. The work environment is good.
1. There is really hardly any year-end bonus (and no overtime pay), so it is extremely disappointing to get your hopes up. The boss will tell you about the vision for your current work, but the market is brutal. (This cannot entirely be blamed on the company, since the company is not making money and everyone knows how many customers are actually making purchases. But why is there still money to set up a company café? I do not understand.)
2. The editorial department faces pressure to produce a certain amount of content. Since the work is based on a responsibility system, if you do not finish your drafts properly, you can only take them home. Sometimes you are also assigned tasks outside your job scope. (The staff are relatively young, so what they say often lacks professionalism and is frequently shot down. Real expertise is simply whatever the person who pays you says is expertise.)
3. There is no real time off. You must finish your portion of the work each day, and because staffing is limited, the substitute system is difficult to implement.
4. The company hopes you can offer innovative and constructive suggestions, but ultimately you are still the boss's obedient tool. Some procedures lack SOPs, responsibility for dealing with customers is unclear, and things are sometimes allowed and sometimes not. Every day there is a different “landmine” waiting for you to step on.
What’s good about it?
They didn’t even reply after 104 connected us.
They said they would call to schedule an interview,
then nothing happened.
?
I don’t know.
If someone said, “Hey, I’ll call you in a moment,”
but then never called,
what would you think?
A remarkable piece to appreciate together
After seeing your company’s boss actively and enthusiastically responding on this platform
I decided to save myself three hours of interview time. Thank you, Job Review.
There are different pastries to eat every time.
Eat as much as you like until you get tired of them.
The owner and the supervisor are the same kind of person—
the kind who cares deeply about how far along you are with your work.
The supervisor will tell you that you can understand and learn together,
but to help you improve, they will decide to have you take responsibility yourself.
They let you practice reporting the results of your learning to them.
After all, the supervisor is very busy; ordinary people can't keep bothering them.
After working there for less than a week, you'll want to experience other companies and see whether any of them are really as good as this one.
There are too many advantages—so many that it becomes frightening.
I wasn't mentally prepared enough, so I gave up.
Very close to the MRT station
1. The boss has many ideas, but none of them are planned out. They then assign certain people to manage things, even though some of those people are not professionals at all, resulting in many unreasonable situations.
2. Some supervisors clearly know that things are unreasonable, but the boss uses high salaries to retain them. As a result, even after taking the money, the supervisors do not really tell the boss about the actual problems, leaving others to deal with the difficult work.
3. Meetings often lack focus and are frequently very long.
4. The boss thinks it is great when you stay at the office at night and are devoted to the company, but does not know who is actually doing the work.
5. Requirements often keep changing. Requests for overtime are usually rejected, but you are still expected to finish within the deadline.
6. The turnover rate is very high, and people are criticized even when they resign. The company completely cannot tolerate employees having other good career opportunities.
7. The office environment shown in the photos is just for show. The actual workplace is very cluttered, and the appliances in the shared areas are frightening.
The salary and benefits are very good
1. Ms. Wang from HR scheduled our interview for 11:00 and reminded us to bring our own résumés. However, when we arrived, we found out it was a group interview. At 11:05, no one had shown up yet. We asked the receptionist, who then led us to a classroom to fill out a questionnaire. The questionnaire included questions about how well we understood sales. After completing it, we had to take it to the receptionist ourselves, and only then did the receptionist contact Ms. Wang from HR to come downstairs.
After Ms. Wang came downstairs, she told us that she had expected us to spend half an hour filling it out, so she had planned to show up at 11:30. The three of us being interviewed were dumbfounded. You were the HR person who scheduled the interview—if you don't show up, how are we supposed to know what to do???
2. After the supervisor arrived and heard that I had another interview at 2:00 p.m.,
he directly asked me: “Didn't HR tell you that the interview would take two hours?”
I answered directly: “No.”
The supervisor's face very clearly showed that he was “upset.” From then on, throughout the entire interview, he never looked at me. When it was my turn to introduce myself, he kept interrupting me. Then, after an hour, he used my afternoon interview as an excuse to let me leave.
I asked: “Can I leave now? May I ask whether there will be any further interviews?”
Supervisor: “No.”
He then opened the classroom door and let me out, leaving the other two people sitting there.
It's one thing for the interviewer to be late, but they were also so disrespectful to job applicants. I would rather not have come at all. I suspect that the positive reviews online were probably posted by the employees themselves to make the company look good, right?!
If they thought I wasn't suitable, they could have told me from the beginning instead of wasting both our time. They only told me after the interview was over and then drove me out. This not only embarrassed me, but also made me feel that the company looked down on people. Moreover, I was the only person there with a family, which inevitably made me think that they do not hire people with families. During the interview, the supervisor also mentioned that one of their employees had a family and, because his performance was poor, they asked him whether he wanted to leave.
We also asked: If an employee's performance is poor, how does the company provide guidance and support? The supervisor actually replied: “We just ask them to leave.”
This made me even more certain that it was a good thing I didn't stay and continue wasting my time.
I believe I won't be the only case or the only person this has happened to!
I previously worked as a backend developer. The company is divided into many different departments, and the following only applies to the department I was in.
As a one-person team, I could arrange the schedule at my own pace (though there were still deadlines), and I had considerable freedom to decide how the system should be designed.
There were occasional code reviews, providing opportunities to discuss development and technical matters with others.
I could work remotely two days a week.
Free coffee.
As a one-person team, although you are given the greatest possible freedom, you also have to wear many hats. In addition, because the people requesting things are not IT professionals, you have to help clarify the requirements before proceeding with the design, which takes considerable effort in communication and clarification.
The legacy system is difficult to maintain; you have to ask people around and piece things together as you go.
The chairs are uncomfortable, and my lower back hurt a lot after sitting for a long time.
The bar outside is just for decoration.
Before interviewing with this company, the boss was very sincere and inviting.
After joining, however, I discovered that there were three people in the same position.
My direct supervisor told me that the boss wanted to observe whose performance was best during the three-month probationary period,
keep the best performer, and ask the other two to leave.
This was the worst treatment I have ever experienced. I was not informed beforehand that these were the conditions.
If I had known, who would still have come? Looking back on all my work experiences, this was truly the worst one.
There are cameras everywhere in the company office, which makes me uncomfortable.
The boss... forget it.
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I saw this company online and thought I’d come take a look.
Not to mention those fake reviews praising the company…
Just seeing the boss here constantly berating and arguing with employees
is enough to show how poor the boss’s demeanor is...
This is a public platform, not a place for you to disparage your employees.
Besides, was anything the other person said actually fabricated? As a passerby, all I see is a classless company.
Thanks~ for letting me avoid stepping on this landmine~
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Those considering going should think twice! There are many unwritten rules.
The starting salary is probably higher, compared with the publishing industry.
1. The year-end bonus advertised on job websites may just be a way to attract employees and may not actually be real. At least there wasn't one when I was there—I don't know whether there is one now.
2. Also, at the time, it was possible to work from home. I don't know whether that's still the case. But by no means should you consider this a benefit, because without clock-in records, there was no way to determine whether anyone had worked overtime, so naturally there was no overtime pay either. Management treated this as a benefit and used it as a reason for not paying a year-end bonus. But if you think about it, working from home actually benefits management, because if everyone (teachers and editors) had to work in the office, they would have to rent a larger office and install soundproofing in every room to prevent people from disturbing one another. Having everyone work from home saves all of those expenses. Isn't this exactly what management wanted?
3. At the time, a welfare fund was also deducted from our monthly salaries. We were told it would be used to organize activities, but editors had to rush to meet deadlines when activities were held—how could we possibly have time to attend? Better companies are more generous: they buy employees coffee without deducting the cost from their pay.
I was there briefly when the company first started, and its理念 was pretty good.
Things were a bit chaotic internally at the time, and later I left by mutual agreement.
I'd give it sixty points. I forget whether the bonus was paid.
**Applying for the Recruitment Specialist position**
1. After exiting the elevator in the company building, there is a reception area; the interview takes place in a meeting room within the reception area.
2. In addition to asking you to print out your résumé yourself, there is also a written test.
3. The written test is roughly about how much you want to join our company, on a scale of 0–100; what you would do if you disagreed with your supervisor, and so on.
4. The interview takes about 2.5 hours in total ==
5. More than half of the interview is spent talking about company benefits, types of leave, etc.…
(Couldn't this be explained carefully during new-hire training? Talking about these benefits when you haven't even been hired yet just helps you meet your KPI while wasting my time.)
I looked up many people's reviews, and this company seems to be constantly conducting interviews. Most of the people hired are teachers or salespeople; the remaining administrative positions, or whatever they are, seem to exist just to help the company meet its KPI.
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Job seekers, I strongly urge you to think twice!
1. The benefits described during the interview sound very appealing.
The working hours are only seven hours, shorter than elsewhere,
and there are even additional scheduled days off that you can take?
However, the company will make all kinds of demands for you to arrive early and use up your break time. Supervisors may also announce a meeting a few minutes before the end of the workday, and the meeting can last one or two hours before they let you leave.
Additional scheduled days off? When you actually want to use them, you will face all kinds of pressure. They may say that your performance has not reached the target or that you did not come to the company to work overtime on holidays, and ask how you could think you were allowed to take those scheduled days off.
Unless you have a serious conflict with your family and really do not want to go home and just need somewhere to stay,
you will otherwise often spend more than ten hours a day at the company.
2. When you can no longer take it and want to resign, the company's senior managers really change their attitude faster than turning a page. Before you submit your resignation, they act one way; as soon as you resign, they turn against you and treat you as if they do not know you. They are extremely arrogant, as if this were the only company in the world where anyone could work. Their remarks are full of mockery, sarcasm, and even implied threats. This is outright workplace bullying, with no respect whatsoever.
I sincerely recommend that the company replace its senior managers with people who value personal conduct and character and know how to respect others.
3. During the interview, they say that the turnover rate is extremely low, with only two people resigning a year.
In reality, no one knows how many people resign in a month.
They only blame employees for leaving and never reflect on why so many people resign.
I sincerely urge all job seekers to exercise their own judgment during the interview.
Other than the colleagues being nice, there really is nothing else.
I strongly urge job seekers to think twice!
1. The benefits described during the interview sound very appealing.
The working hours are only seven hours, shorter than elsewhere,
and there is supposedly additional scheduled leave you can take?
The company will make all kinds of demands for you to arrive early and occupy your break time. Supervisors may even say, just a few minutes before the end of the workday, that they want to hold a meeting—and then keep you for one or two hours before letting you leave.
Additional scheduled leave? When you actually need to use it, they put all kinds of pressure on you, saying that your performance has not met the target or that you did not come to the company to work overtime on holidays, and asking how you could think you were entitled to take that scheduled leave.
Unless you have a serious conflict with your family and genuinely do not want to go home, so you need somewhere to stay,
otherwise you will often spend more than 10 hours a day at the company.
2. When you can no longer take it and want to resign, the company’s senior executives really do change their attitude at the drop of a hat. They act one way before you resign, but once you submit your resignation, they turn against you and act as if they do not know you. They are extremely conceited, as though this were the only company in the entire world where anyone could work. They make all kinds of sarcastic, caustic remarks, sometimes even with a threatening tone. This is workplace bullying, with absolutely no respect whatsoever.
I sincerely suggest that the company replace its senior executives with people who value personal integrity and ethics and know how to respect others.
3. During the interview, they say that the turnover rate is extremely low, with only two people resigning in a year.
In reality, who knows how many people resign in a single month?
They only blame employees for leaving and never reflect on why so many people resign.
I truly urge all job seekers to exercise sound judgment during the interview.
The starting salary is considered high for the editing industry.
At the time, editors did not receive year-end bonuses, so the total annual salary was actually about the same as at other companies when comparing the December salary and year-end bonus. The year-end bonus had little to do with KPIs—I exceeded 95 and still received no year-end bonus, clearly indicating a problem with the system. Also, there was no overtime pay at the time. Anyone considering joining can think about why.
I don't know. I'd otherwise only give a bad review, considering that the staff's attitude was fairly friendly.
They don't even have the coffee machines, gym, or bar they talked about—we just get to use them, haha.
Does your company like to make itself sound absolutely amazing and then trick completely inexperienced fresh graduates into giving up their personal information???
If you didn't bring all the required documents on your first day, you were immediately rejected.
After I provided the documents, they immediately photocopied them. Then, after only a few hours of training, they said there had been an assessment during the class and that, overall, they felt I wasn't suitable—so I was rejected anyway.
Is this company really just here to collect personal information??
None at all
All I can say is that the entire editorial department is Mandy's world. She has the final say on everything, and she's a VERY CONFUSING leader. The dialogue was originally supposed to be 10–12 lines, but after revising the draft herself, she let 7 lines pass.
All I can say is, if your academic qualifications aren't as good as hers, don't come here under any circumstances—she's very good at putting on airs.
The interview atmosphere was relaxed, and the interviewer did not use any belittling language! Previously, when I interviewed at another company, the interviewer kept using emotionally charged remarks, such as, “You don’t even know how to answer a question like this—how will you solve problems in the future?” It was very stressful! By comparison, creating a relaxed atmosphere and conducting the interview professionally is what really attracts job seekers!!!
One of the questions was a bit in-depth, and I didn’t answer it well.
This interview experience was quite good because the interviewer directly explained the nature of the job and described the qualities and general direction they were looking for in an employee. This helps avoid wasting each other’s time.
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There are diverse learning opportunities. This company mainly sells an online English platform, but it also has many other related products and businesses. Although they are in different departments, it is interesting to observe the work of other departments.
The desks are too close together, so sometimes I get distracted when colleagues speak a little louder.
1. Comfortable and beautiful environment
2. Good communication channels
3. Some internal office positions can schedule one additional paid day off
4. 1.5-hour lunch break
I can't think of anything at the moment
1. Comfortable and beautiful environment
2. Good communication channels
3. Some office-based positions can schedule one additional paid day off
4. 1.5-hour lunch break
I can't think of any at the moment
I earned my first substantial sum of money at this company. Although telephone sales come with performance pressure, hard work pays off! Also, the colleagues I met at the company became close friends I could talk to about anything because we encouraged and supported each other. That is truly rare!
The generous bonuses are too tempting, and sometimes I forget what career I truly want to pursue.
Pros: The interviewer was quite polite during the interview and didn’t ask overly personal questions, such as whether I’m single. Also, unlike some HR representatives, the interviewer didn’t use their phone during the interview and was very focused on listening to what I said and asking questions.
There were a few too many interview questions.
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This company offers editors a monthly salary higher than the industry standard, but I hope everyone will pay attention to a few points. First, based on my experience as an editor several years ago, the monthly salary may seem quite high, but because there was no year-end bonus (I don't know whether there is one now; there wasn't one when I worked there), the actual income was in fact about the same as the annual salary plus year-end bonus elsewhere, while the workload was even heavier. Second, at that time there was no clock-in or clock-out record, so there was no overtime pay at all (I don't know whether there is one now). Third, this company seemed to regard it as perfectly normal for editors not to receive a year-end bonus, because working from home was considered a benefit. However, I hope job seekers will keep their eyes open: if the workload is too heavy, working from home is not actually that great. Under the pressure of meeting deadlines, the benefits of working from home—the time saved by not commuting—are quickly offset.
The boss's calculations are actually quite shrewd. Imagine that every editor and teacher who works from home had to work at the office: air-conditioning costs would increase, the company would have to find a larger office, raising rent costs, and it would also have to spend money installing soundproofing equipment; otherwise, classes would certainly be affected. Having employees work from home saves all that money, and the company can even use it as a reason for not paying year-end bonuses. Friends who aspire to start their own businesses might want to learn from this, hehe!
1. The work environment feels very relaxed. As soon as you enter, there is even an area that looks like a lounge bar, and the reception staff are also very polite.
2. The interviewer was very punctual. The interview started as soon as the scheduled time arrived. Unlike some companies, they did not make the interviewee wait for their meeting to end even though it was already interview time.
3. They did not ask intrusive personal questions. I want to give them great credit for this, because many companies beat around the bush and ask questions about applicants’ private lives. They should ask questions related to one’s career to understand whether the person is suitable for the position and shares the same理念 as the company!!
There are many things to learn, so I’m a little worried that I won’t be able to keep up with the pace.
I felt quite respected during the interview. It seemed they carefully reviewed my résumé and asked about some of the courses I took as an undergraduate, as well as what valuable experiences I gained from my previous part-time jobs.
Also, the job I interviewed for was exactly the same as the one described in the online application information. I’ve previously encountered situations where the online posting said one thing, but I was asked to do something completely different on-site!! It was sincere and didn’t make me feel deceived at all!!
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The environment is well decorated
I feel it is my responsibility to tell people who are currently interested in this company—or those who are about to interview here—what kind of environment this really is.
Three years ago, I saw a former employee speak out about similar issues:
1. The company promotes itself as not having an overtime culture, yet the overall atmosphere is one of constant overtime, without overtime pay.
2. They will call you into a pointless meeting ten minutes before the end of the workday, and it may last two or three hours.
3. They add many tasks unrelated to your professional responsibilities and expect you to accept them all without question.
4. Surely no one has so much free time that they would come here to fabricate stories about a company with which they have no connection. Fortunately, this is an age of transparency, so everyone, please keep your eyes open and see clearly.
After seeing the experiences of those who came before us, I realized that we are not alone. These negative reviews really are not baseless rumors—or is your company actually just carrying on the tradition?
Your company’s policies are so bizarre that enormous amounts of time are spent in meetings every day, listening to the company’s boss personally attack people and discriminate against the poor, people who have not yet succeeded in society, manual laborers and workers, and hardworking delivery drivers...
People are subjectively divided into two categories: if you have money, it means you are a winner in life; the means used to achieve it are another matter. Everyone else is expected to bow and scrape to these “winners,” because you are merely a “lower-class member of society” who sells smiles and panders. I have never seen such a tragically bleak and intense company atmosphere. Employees are threatened with their livelihoods day and night, given unreasonable demands and forced to meet them; if they fail, they receive demerit points, and once the points accumulate, they are deemed to have poor performance and immediately told to get lost.
There is absolutely no respect for people. In one meeting, the profession of “lecturer” was verbally insulted and its existence was disparaged. The view was that if lecturers were truly professional, they would not continue working as lecturers. Your company proudly calls itself a “boutique education business,” so why does it hold these views? In fact, anyone with insight can see what is going on. Of course, I am not referring to myself; surely all the talented people who were forced out know that what I am saying is true. During the pandemic, when unemployment remained high, your company’s turnover rate continued to rise. All I can say is that achieving this state must have taken considerable effort.
Incidentally, the beautiful company environment really is its “only” advantage!
The environment is very well designed, and there may be opportunities to earn a high salary?
1. Are employees required to complete on-the-job training during their off-hours?
2. Meetings are always held during meal breaks and after work.
3. It sounds very nice on paper, saying that work ends at 10 p.m., but in reality, it is almost never possible to leave at 10. You should be grateful if you can leave at 11, because you still have to watch employee training videos.
4. They say it is a five-day workweek, but unless you do not want to meet your performance targets and can tolerate being penalized for failing to meet your KPI, you still have to come in on holidays.
5. This job leaves time only for working and sleeping—don't expect to have a life.
None
I don’t know which colleague at your company is responsible for making interview calls. When they called, they didn’t introduce the company first or arrange an interview time; they immediately asked why I left my previous job, how much I earned there (and then criticized it for being too low), and what my highest level of education was (it’s all on the résumé—didn’t you read it?). Was this a background investigation? Only after talking to their heart’s content did they mention the job responsibilities. If you don’t show people any respect from the start, who would want to work there?
I’m specifically leaving this comment so everyone can see how bizarre this company is and avoid wasting their time.
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I don't know which colleague at your company is responsible for making interview calls. When calling, they don't introduce the company first or schedule an interview time; they directly ask why I left my previous job, how much I earned at my previous job (and then complain that it was too little), and what my highest level of education is (it's all written on the résumé—didn't you read it?). Is this a background investigation? Only after talking to their heart's content did they mention the job duties. If you don't show people respect from the start, who would want to work there?
I'm specifically commenting here so everyone can see what an extraordinarily strange company this is and avoid wasting their time.
1. For an editorial position, this company does indeed offer relatively high pay to editors.
2. You can work from home, which seems to allow flexible use of your time.
1. The workload is too heavy. When working from home, the daily working hours are approximately 9–10 hours.
2. English editors basically work independently, handling the entire process from start to finish: compiling topics and organizing information; writing an English article according to the CEFR level; translating it into Chinese; creating reading, cloze, and listening comprehension tests based on the article; analyzing the article structure and key grammar points; recording the explanatory audio; editing it according to the format required by the website; uploading the article, test questions, and audio; and completing other tedious editorial tasks. Only then is “one article” considered complete, yet two articles must be produced each day, in addition to other administrative chores and supporting the writing of other articles. I dare say no one can complete all of the above work while lying at home asleep.
3. There is no year-end bonus. The company originally said that the year-end bonus would be determined according to KPI performance, but the KPI score is controlled by only one supervisor.
4. Taking any leave is treated as slacking off, whether it is sick leave, menstrual leave, or annual leave. I have even heard that menstrual leave was prohibited.
5. Suggestions and requests from the editorial department are rarely taken into consideration. We can only continually accept the workload and changes imposed by senior management—if we do not accept them, we are told to leave. As a result, we are rushing to finish articles every day and have no opportunity to optimize the content.
6. The supervisor has professional expertise but no management ability and is merely a mouthpiece for senior management.
7. The content of the other negative reviews and suggestions on Tiandyan is all true. Moreover, the editorial department’s starting point has always been the hope that the company will improve. However, looking at those aggressive responses—and the fact that employees’ emails were even posted directly—I believe everyone can make their own judgment.
None
1. The location is difficult to find. I followed the building numbers on the street and ended up at McDonald’s, and only found the entrance after asking a nearby building manager. (The interview notification email did not clearly explain how to find the place. For a location that is difficult to find, you should clearly explain in advance how to get there, rather than only saying which metro line to take and which exit to use.) Even when I arrived at the entrance, I thought I had come to a warehouse. The front door was a large, completely opaque metal door, and the interview area inside was extremely cramped, like an internet café booth.
2. The manager I had exchanged multiple emails with had reviewed my sample work and thought it was OK, then arranged an in-person meeting to “discuss the details of the job.” However, the person who interviewed me turned out to be someone completely different. They were extremely arrogant and had not even read my résumé before the interview, asking me to go over it from the beginning. (I have worked for so many years—how could I possibly explain everything in one go? Why didn’t you read it beforehand?) The interviewer did not even know what I had majored in because they had not read my résumé. In the end, after seeing my major, they showed prejudice against it, and their attitude suddenly changed completely, as though they no longer wanted to hire me.
3. An interviewer who does not even give you a business card? Isn’t that a complete lack of basic courtesy? Does the company not print business cards (because the position is too junior)? Then at least introduce yourself more clearly. Is simply saying what your English name is supposed to count as an introduction? I do not even know your job title!
4. They had a very disrespectful attitude and thought highly of themselves. The entire office was filled with a strange, mysterious atmosphere. Every employee who passed by the small meeting “booth” turned around with a curious look and kept staring through the glass at the person being interviewed. What were they so curious about?
5. Usually, interviewers print out the applicant’s résumé to review, or bring a laptop into the meeting room to look at it. You did not print it out, and fine, you did not bring a laptop either—but you actually asked the candidate to provide another paper copy of the résumé and only looked at its contents during the interview. Where was your sincerity? Where was your efficiency?
None
Seeing the glowing review above, it seemed like the boss had even stepped in to respond (?)
The interview was basically fine, and included press release writing.
The terrible part was the “attitude of the HR staff and supervisor”!!!
After asking whether I was interested in the job, they asked me to email them to confirm. But what happened? After waiting several days without a response, I called the company because I had other offers waiting for my decision. HR then said they would get back to me by the end of the day. Of course, they never called. Two days later, they changed their story and said, “The supervisor is in a meeting,” and promised to reply before the end of the day (they still never called—where did their basic courtesy go?).
Well, if you’re looking for a backup candidate, you could use a different way of speaking. Truly a baffling company. Fortunately, I didn’t end up going there.
The space is decent, though slightly inferior to some genuine cafés, but it does give you the feeling of pretending to work at a quality company.
There is no professional team, from HR to upper management. The boss is genuinely someone who struggled because they never learned English well, but uses their own personal pain to prescribe a treatment by hiring teachers to cure themselves. That may not be helpful for all learners, as everyone should have a different learning method.
The boss is just a typical Taiwanese small- or medium-sized business owner who wants to appear unique but cannot forge their own path. They can only follow the crowd. The course materials and curriculum planning lack professional leadership; the magazine appears hollow, consisting mostly of advertisements and sponsored content. It has not truly implemented a learner-centered educational publication, which is a great shame.
The company says that CEFR is its instructional benchmark, but in practice, very few instructors can genuinely select vocabulary and texts corresponding to the language abilities specified by its standards. The teachers each do their own thing, and because the company’s management style is too authoritarian, they have no time to produce course content that is genuinely beneficial to learners.
The design, layout, and editorial staff are also among those being harmed. They are held to high standards but are not provided with the compensation they deserve or the materials and tools required for their work. The image libraries needed for the teaching materials were probably sourced through cheap, free channels as well.
I don’t know what other financial holes the tuition fees collected from students are being used to fill.
In the name of wanting to heal Taiwanese people’s pain in learning English, the reality is that the boss wants to prove themselves to former mentors and peers who looked down on them.
On the one hand, this makes people sympathize with them, but working under them is also heartbreaking.
The boss may be someone who cannot hear the truth and whose emotional management requires professional assistance, leaving them able only to listen to the flattering words of trusted people around them.
Overall, this is simply an ordinary employer who wants to paint a grand picture of an American-style management approach. I recommend directly pursuing an EMBA or genuinely exploring and understanding the essence of flat management.
None
They only asked me to fill out information, and after I finished, they said the supervisor wasn’t available. HR just told me to go back and wait. They were basically just getting people to fill out information under false pretenses! A terrible company!
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I was invited by HR to an interview. I spent nearly two hours filling out basic information, taking tests, and waiting. After interviewing with the supervisor, I was told that I was not a match for the position—in other words, the job description posted on the job bank was different from the actual duties. The interview ended in less than ten minutes. I guess I was just used to pad HR’s performance metrics. It felt really awful~
The environment is beautiful, but the atmosphere is extremely strange.
I previously interviewed at this company, and the hiring manager’s questions were completely unrelated to the job. They kept bringing up situations encountered at their previous company, such as what to do if a client was dissatisfied with photos taken by a photographer and didn’t want to pay. I was truly speechless at the time and just wanted to leave as soon as possible. Later, I Googled the company and saw these comments—thank goodness!!!
(Because of a new feature, the previous content was automatically assigned to Chitchat. I’m putting what I replied “okay” to and what I had originally drafted back together into one post and adding more details.
Some things I’m sorry to describe vaguely. Anonymous is anonymous, after all, and if I explain certain details too clearly, I could still be recognized.)
Taking both the pros and cons into account, I do not recommend this company.
Here are, reluctantly, a few pros:
1. Labor and health insurance—the “basic bottom line.”
2. The company’s new workplace has a very artsy, trendy, café-like atmosphere.
3. The company uses a relatively American-style management approach, and it is true that the work is based on a responsibility system.
4. Employees must purchase and provide their own computers. This does not have much impact on editors who work from home or teachers who are constantly traveling around (?), and you can use a computer you personally like, haha. Some people like this and others do not, so I’ve listed it as a pro and will leave it to job seekers to decide whether they consider it positive or negative. I’m not sure whether engineers must provide their own computers or whether the company purchases them; anyone interviewing for an engineering position may want to clarify this point.
Taking both the pros and cons into account, I do not recommend this company.
Reasons, listed below:
Cons:
1. There is no genuine annual leave (because the company is understaffed and has no sound coverage system, you still have to work from home while taking annual leave. Even if you want to travel abroad, you have to set aside time to work during the trip).
2. The boss does not have a background in English-language teaching and is not well versed in it (this is subjective and reflects the shared opinion of me and other editors), but frequently interferes and comes up with ideas that are highly impractical from an English-teaching perspective, leaving employees exhausted because they can only carry them out.
3. Year-end bonuses are extremely small, and some editors have received no year-end bonus at all (one person worked up to the position of editor-in-chief yet received zero year-end bonus). As a result, the monthly salary may look decent at first glance, but when the poor year-end bonus is factored in, the average compensation is not actually higher than elsewhere. Salary should be evaluated based on annual pay, not monthly pay. (At a normal company, year-end bonuses start at a minimum of one or two months’ salary.)
4. There has never been any overtime pay. The editorial department used to use a clock-in system, and later switched to working from home; there was no overtime pay during either period. Working from home makes it even more difficult to calculate the actual hours spent working.
5. Decisions often change from one day to the next. After something has been decided in a meeting, the boss may change their mind directly one or two days later (sometimes after only half an hour), making a sharp 90-degree turn and wasting everyone’s meeting time as well as the time spent preparing for and responding to the changes.
6. The boss frequently criticizes current employees and speaks negatively about former employees in front of staff. Sometimes the boss tells A bad things about B, or tells B bad things about A, driving wedges between colleagues. Personally, I find this offensive and unnecessary. (Holding a special meeting to speak badly about a former employee or an employee who is not present is also a waste of time.)
7. Meetings take a long time and produce no tangible results. (This can be considered together with points 5 and 6 above.) Meetings mostly consist of listening to the boss chat, speak badly about employees who resigned voluntarily, make grand promises, or present unrealistic plans. If the result obtained in an hour is something that could have been resolved in three to five minutes, then the meeting was inefficient. (When the boss makes grand promises, they only mention the pros. If an employee raises points that should be considered or brings up the cons, the boss spends another five to ten minutes criticizing that employee for being so negative and raising cons.)
In addition, a one-hour meeting (when it could actually be resolved in half an hour or 15 minutes) inevitably cuts into the time originally allocated for work. If the workload already tightly fills one person’s entire day, inserting a one-hour or longer meeting is effectively making the employee work overtime. (Which brings us back to the issue of there being no overtime pay.)
8. The other benefits are very ordinary. The three traditional holiday bonuses are sometimes provided and sometimes not. In addition, this company—as many companies in Taiwan do—uses a relatively low basic salary to calculate labor and health insurance contributions, which means that “labor pension contributions are also lower.” You can confirm this by checking your own labor-pension balance.
Finally, I’m listing these points only as a reference for job seekers. Whether you accept them and whether you choose to join are personal decisions.
The purpose of this comment is not to attack the company, but to provide a reference for job seekers and give the company an opportunity to see its own shortcomings. (If this were not anonymous, who among the current employees would dare to speak up and make suggestions like these?)
If the company can reflect and make changes as a result, and genuinely take care of its employees as company assets (rather than treating them as enemies or disposable chopsticks), that would be a win-win for both job seekers and the company itself.
We’ll see how wise the company is.
Absolutely not recommended.
1. Regarding leave, as others have said, you have to finish your work before taking annual leave, so it is essentially fake annual leave. As for the one day of leave taken each month, this is because more people browse the website during holidays. Editors are prohibited from taking public holidays off, but these public holidays are not converted into compensatory leave that editors can schedule flexibly; instead, they can only take leave on dates designated by the boss.
2. Meetings consist of listening to the boss speak. If editors genuinely offer opinions on an issue, they usually will not be adopted. If they touch one of the boss’s sore spots, they are immediately labeled as members of the “strawberry generation.” The boss also makes remarks that treat editors as disposable chopsticks.
3. As far as the editorial department is concerned, the editors are all highly capable. Even when assigned tasks unrelated to their expertise, they do their best to learn and complete them. The main reasons editors resign are that the boss does not listen to employees’ professional opinions, meetings are completely inefficient, decisions keep changing, and when angry, the boss shows no respect for employees and freely berates them.
I disagree with the opinions of the others:
1. I clearly work from home and don’t have to clock in at the company, so how could I expect the company to calculate overtime pay for me?
2. The workload is within a range I can accept, which makes it easy for someone like me who enjoys having personal time to arrange my schedule.
3. There is one scheduled day off each month, so I don’t have to work that day.
4. The salary level is somewhat higher than at other companies.
5. The company still provides labor and health insurance and statutory annual leave.
6. Many of my friends didn’t receive an annual bonus, but I still received one at this company.
7. We only come to the office for one meeting a month, and each meeting lasts only about an hour, so how could anyone say the meetings are inefficient?
This company has a more American-style management approach. They generally don’t micromanage you; as long as you deliver your work results, that’s all that matters. The salary, benefits, and workplace location and environment are all good. However, if you’re a strawberry generation employee who likes to take time off randomly, slack off, and chat online during work, thinking you can coast here, you might as well forget it. Based on my observations, this company is particularly quick to cut employees who don’t know how to behave.
Do not become an editor at this company because:
(1) There is no overtime pay.
(2) There is no year-end bonus.
(3) There is no year-end party.
(4) The boss does not follow any rules and expects you to accept everything without question; otherwise, you can leave.
(5) You may be called to attend a pointless meeting ten minutes before the end of the workday.
(6) You may suddenly be assigned several additional tasks unrelated to your expertise and job responsibilities.