藝珂人事顧問股份有限公司

Quick response after submitting my résumé

During the interview,

the specialist kept asking about my educational and professional background in an aggressive manner.

I've never seen such a staffing agency before—it's terrible.

I don't want to look for a job through this staffing agency again; they have no professionalism at all.

Glamorous office, friendly staff.

Easy for suitable candidates, quick to find a job.

Dispatched to other organizations, mediocre pay. The interview was very simple, but after being hired, the actual work differed somewhat from what was presented. It was packaged very nicely. (Because it was quick, it was realistic.)

The attitude was terrible. The previous person was extremely rude, and it felt like they were just passing off a lousy job. Completely disposable.

If you want to accumulate experience and don't care about the salary, consider looking for another staffing agency.

Feels professional

They sent an email asking me to provide additional information that was already clearly stated on the résumé submitted to their company.

They clearly hadn’t read it, or simply weren’t paying attention, yet still sent an email formally requesting that I provide it…

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I've encountered several consultants:

1. When asked about the salary range, they gave ambiguous answers (after confirming several times, they finally disclosed a range, which was lower than those offered by other firms)

2. Their explanations were always sugarcoated, constantly creating information asymmetry. After being called out, they could only say that things might change and so on. Put plainly, they were doing it just to close the deal and retain the client... (multiple explanations for the same thing...)

3. They provided a job description that was exactly the same as a certain bank's, without repackaging it, and then repeatedly confirmed it but still couldn't answer... (the salary range was different, and the job titles were also different)

4. During conversations, they made sarcastic remarks, making candidates feel like disposable chopsticks (disrespectful)

5. When minor issues arose during the interview process, they pretended nothing happened and did not handle them, leaving the candidate to deal with them personally??

Seeing this company, I would probably just skip it.

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Violates the Labor Standards Act. After the staffing company ended the contract position in the client company’s department, the responsible consultant failed to file the required termination notice and even rudely said to go ahead and file a complaint with the Labor Bureau. Can someone like this still work for a staffing company?

The jobs matched are relatively uncommon in the market.

I have encountered at least five consultants. On one occasion, two consultants contacted me at the same time about the same job.

Let me start with the most recent example.

1. When I asked about the salary range, the answer was vague. I already work for a foreign company, and my salary level is quite high. I also made it clear that if the salary offered could not meet my expectations—namely, 20% of my annual salary—there was no need to continue discussing it and waste each other’s time. I had given a very clear target, yet the answer I received was still unclear.

2. From the beginning, they kept aggressively pressuring me to submit my résumé, which made me feel very uncomfortable. They rushed the job seeker to revise the résumé without explaining what the urgency was. A complete résumé requires time to include the necessary details and tailor it to the position being applied for.

In summary, it feels like the consultant simply wants to find someone to pass along to the employer.

The next time I see this company, I will probably skip it. I have had too many negative experiences, and it is a waste of time.

Fast matching; they called me on the same day I applied.

The consultant was Sharon and was extremely unprofessional and forceful. I applied for position A, but she insisted on recommending position B. After I was later accepted, I declined the job and said that I still wanted to apply for position A, but she said she was unwilling to help match me with it. She said that because I had rejected the offer for an improper reason, the company would keep a record of it, so she could no longer continue helping me with job matching.

During the interview process, she also asked questions about my personal privacy, which made me uncomfortable.

The salary range was listed as 28–31, but during the interview they said they would only offer 28, with no room for negotiation. The range listed on 104 was simply misleading job seekers.

Replies quickly, but treats people as disposable.

Honestly, it's so awful that I had to write this to warn everyone away.

Only apply if you're looking for short-term work.

The dispatching details aren't clearly stated.

They mainly deceive inexperienced job seekers,

and only mention the advantage that you might be hired permanently when the dispatch period ends.

Look up reviews of the dispatch work online yourself—they won't tell you the truth. There are no bonuses or promotions. It's suitable for short-term work; the salary may be higher or lower than the industry average.

Even after finding a suitable job, they will still ask you to interview with this company.

They require a preliminary phone interview, then an interview with a supervisor, followed by an interview with the company.

They ask all sorts of questions and investigate your personal background.

They couldn't find anyone for the dispatch job, so they had a headhunting company look for candidates, which has ruined their reputation.

They love asking private questions, such as whether you're currently unemployed and whether you've received a job offer.

If you have received one, will they still interview you for this position?

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They submit an introduction to Company B on behalf of Company A (perhaps Company B offers a higher commission), and if you’re not interested, they stop contacting you.

The actual job responsibilities do not match the duties described before joining.

Randomly shooting in the dark Cultural Consulting Co., Ltd. (?

They respond very quickly at first.

Whenever a recruiter reaches out with interest and it’s time for Adecco to conduct an initial interview with the candidate, they provide a Zoom link but never turn on their camera, and then complain that the candidate isn’t lively enough. If you can’t see the other person’s face and can only see yourself, how are you supposed to be lively?

I’ve encountered two recruiters like this, one man and one woman. Why do foreign companies outsource job opportunities to them in the first place?

Attitude was acceptable

After seeing on a job bank that I had applied for a customer service position at an online-only bank, a specialist from your company called me. The conversation was as follows:

I currently live in Taichung. They asked me whether I would need to rent accommodation in Taipei. I said no. They asked whether I could work shifts. I said yes.

They asked whether my insurance licenses were still with another company. I replied that, if I were hired, I would of course prioritize the bank! Yet they dismissively said:

“So your licenses are still with another company. In that case, there are no suitable positions for you.” (It was already clear from my résumé, wasn’t it? Then why call me? Their words made no sense at all.)

I asked what they meant and said that I could cooperate with the bank. They then said that it felt like I had no enthusiasm for working in customer service and that I was unsuitable. Why call me just to say that I wasn’t okay?

The conversation and manner of speaking were extremely unprofessional. The entire process was utterly bewildering and made me feel very uncomfortable!

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Applied for an administrative position.

My résumé already clearly stated, "I'm preparing for an exam, so I'm looking for an administrative position that doesn't require overtime."

After calling and explaining the position to me, they only mentioned at the end that there would be frequent overtime, approximately until 8 p.m.

They asked whether I wanted to think about it.

I said that if overtime was very frequent, I would not consider it, and apologized.

They replied, "Exactly," as if I had been insisting on getting this job from the beginning.

I didn't know there would be overtime at first.

You were the one who hadn't read it carefully before calling, and then only mentioned the overtime at the end—seriously?

However, their attitude was still respectful and polite, and they eventually said they would see whether there were other suitable positions.

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If you miss their call, you have to proactively call them back.

Although they say this is part of their recruitment process, with an initial phone interview,

if no one answers when they call, they will not send an email or contact you through 104 to schedule the initial phone interview.

If you do not proactively call and ask the switchboard to transfer you, they simply let it go.

Bad review.

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I applied for a business assistant position at a research institute,

because I wanted to find a simple, stable job that did not require overtime, so I could study after work.

Two recruiters called me one after another and asked me a bunch of personal questions,

because if the company hired me directly instead of through a staffing agency, the government would provide the company with a subsidy,

so I later wrote an unsolicited application email to the HR manager of the company for the position I had applied for,

telling her that they could receive a subsidy if they hired me directly.

I did receive a call from the staffing agency;

they said they would send my résumé to you,

The HR manager replied that she had asked her subordinates to confirm it,

and the staffing agency had not sent them my résumé.

It was simply a waste of time taking calls and being asked a bunch of personal questions,

because those two recruiters wanted to know things themselves after reading my résumé (perhaps they wanted to do it themselves too).

If they wanted to know, couldn't they look it up online themselves?

“Are you taking an exam for a foreign or a domestic graduate school?”

“What subjects do you need to prepare for the exam?”

“What are you going to do after graduating from graduate school?”

What does this have to do with my applying for this job?

If they want to know, couldn't they look it up online themselves?

I really feel like swearing at them.

If I saw them in person, I would really want to beat them up.

Just because I'm a young woman, does that mean I'm easy to bully and they can ask me a bunch of questions?

Have they never seen a thug before?

·Foreign company, clean office, convenient transportation.

·The spray-and-pray culture is particularly memorable.

·Junior consultants lack professional expertise and resort to some unscrupulous tactics, but that would be one thing; even mid- and senior-level managers, including the Head of Taiwan, do not value integrity.

·The salary was cut at the final interview stage, and then the offer was canceled after a verbal offer had been made.

The company has an impressive image and is very proactive and enthusiastic toward job seekers.

The personnel information form was already long enough, yet the recruiters kept pushing jobs that might earn them the most commission, even though the pay was low. Once they realized you still weren't interested, they stopped contacting you altogether. Very transactional.

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This Mr. Lin from the company is incredibly incompetent. Even after I provided a copy of my bank account information, they somehow still deposited my salary into my old account. Then what was the point of asking for a copy of the account information? They even shifted the blame to the bank, causing me to spend another 100 yuan to reapply for a passbook. It was only a part-time hourly wage, so I effectively worked for an hour for free.

The female headhunter I worked with was very attractive and had a great figure.

1. To put it nicely, they are called headhunters; to put it bluntly, they really are no different from staffing agencies, just as many netizens have said, regardless of the position or skill level.

Therefore, if you are contacted about a job, remember to do your homework so you do not end up being sent into a temp role when you were clearly looking for a permanent position.

2. Many of the HR staff at this company are extremely unprofessional. << After checking, I found that several of the HR representatives I worked with did not have HR backgrounds at all.

Some had switched from engineering or other industries. Their professional expertise had little to do with HR....

(I'm speechless. They clearly came just to earn bonuses.

"Almost" all of them introduce candidates with a spray-and-pray approach.

As long as you get the job, they receive a bonus. They do not care at all about the type of position the candidate is seeking.

If your skills match 50%–60% of the requirements, they will ask you to attend an interview. Whether you get the job or not, this company simply does not care.

If you get hired, they profit; if you do not, they lose nothing. It is essentially a cost-free business.

I asked the representative about details related to the position, and the Adecco representative actually told me that they did not know and that I would find out at the interview.

<<<They do not even know the job details, yet they dare to recommend people like this.. WTF....???

3. They do not help job seekers obtain the salary they deserve; they actually take the initiative to cut the salary on behalf of the company.

When Adecco initially posted the position, the salary was only below 1 million. However, based on my many years of experience, the job responsibilities were almost all at a salary level above 1 million. <<< Many of them were positions at foreign companies.

I asked the representative why the salary level was so low, but they said a bunch of irrelevant nonsense to cover up their intention to cut the salary.

All I can say is that capable job seekers really should not waste their time working with this company. You can negotiate better on your own than this company can negotiate for you.

1. Convenient transportation

2. If you feel like shopping after work, you can get there just by walking

1. Applied for Position A, but was introduced to Position B

2. Scheduled a call for the next day to introduce the job responsibilities, but they simply failed to show up

3. Casting a wide net at random

A pretty absurd interview experience—I applied for another position, but when I arrived, they asked whether I was interested in this one.

They invited me to interview for a Hunter position and arranged to call me the next day to explain the role, but then simply

stood me up and sent me a silent rejection card??? So what exactly was the point of making me go there?

None at present

Adecco Personnel Consulting Co., Ltd.

Company

Notification position: SWP3_656 Technical Director

"Hello:

I’m Jxxxx from Adecco, responsible for recruiting software engineers (full-time positions in Taipei). After reviewing your résumé, I found that we currently have some Team Lead, Architect, and Manager opportunities that may suit you. I was wondering whether you are still looking for a job at the moment. Thank you~

P.S. I’m very sorry that I initially contacted you regarding the Technical Director position. Once you reply that you are interested, I will be authorized to obtain your contact information, and we can discuss the relevant details of the “other positions” in greater depth.

"

The above is a recruitment message this company sent through 104. All I could think when I saw it was WTF—I had absolutely no idea what they were doing. There’s nothing more to say.

You can work nonstop and train yourself to persuade others to close deals.

Many policies are unclear. For example, the bonus rules differ between teams, yet management may “forget to mention” this. Someone once resigned angrily because they felt deceived. I hope the company will not use the promise of bonuses to lure new hires in to devote themselves to work they ultimately cannot make a living from. The constant turnover is also frustrating, and the company may circumvent regulations by requiring employees to falsify their clock-out records.

Internal employee, full-time consultant

1. The base salary is low, but the bonuses and commissions are high. The performance pressure is significant. The first year is the most difficult and the lowest-paying, but once you get into a steady rhythm, it becomes increasingly easier, and you can save quite a bit of money. Earning over NT$1 million a year is not too difficult.

2. There are many opportunities to interact with senior executives from companies of all sizes, both domestically and internationally, making it suitable for developing business communication and commercial thinking.

3. You need to professionally interact with a large number of people, so you become very familiar with the industry as a whole while also honing your professional communication skills.

4. The salary and benefits system is clearly defined, and there is quite a lot of annual leave. You can take it whenever you want, and no one will nag you about it.

5. The work is demanding, but the experience is solid. After working there for a few years, it is actually quite easy to find a job elsewhere.

1. I feel that the company lacks institutionalized channels for review and feedback. There is no direct, anonymous, or public channel for expressing and discussing dissatisfaction with company policies.

2. Many policies are constrained by the regional headquarters, but I imagine this is the case for most foreign companies.

3. There is a lack of a comprehensive internal training system. New hires often have to start working as soon as they join and learn on the job, which makes it easy to offend people at the beginning.

4. The performance pressure is significant, and turnover is high.

First stage: Interview by phone with a consultant

Second stage: Interview with two mid-level managers

Third stage: Interview with the Head of Taiwan

● Cut the job applicant’s salary; the consultant said the company’s maximum base salary offer is 35K and required a salary reduction

● After a two-week interval following acceptance, the offer was canceled

The interviewing manager said that Adecco is the world’s number one staffing company, so there is no need to work hard

Regular overtime is expected, but there is no overtime pay. You may even be expected to volunteer on holidays. Because of the compensation and benefits system, employee turnover is very high, with mostly newcomers coming and going. Those who like seeing new faces or volunteering may find it suitable.

The Labor Standards Act is repeatedly violated, but the company is not deterred by fines (for both dispatched and regular employees). I’ve heard that some departments or teams were asked to sign affidavits so the company could technically evade penalties. When the company presents a beautiful picture during recruitment, job seekers are advised to think for themselves about whether it is true.

There were three instances in 2016–2017 where violations were not avoided and resulted in fines. Records of penalties imposed by Taipei City: https://imgur.com/d2TTPNE

[img]https://i.imgur.com/d2TTPNE.jpg[/img]

Taipei City Government’s published summary of businesses and business owners violating the Labor Standards Act

Date of disposition: 2017/08/31 — No day of rest designated as a regular day off within every seven-day period.

Date of disposition: 2017/03/03 — Working hours extended beyond the limits prescribed by law.

Date of disposition: 2016/04/01 — No day of rest designated as a regular day off within every seven-day period; working hours extended beyond the limits prescribed by law.

Regular overtime is expected, but there is no overtime pay, and you may even be asked to do unpaid work on holidays. Due to the compensation and benefits system, employee turnover is very high. Most employees are newcomers who come and go. Those who like seeing new faces or doing unpaid work may find this suitable.

The company repeatedly violates the Labor Standards Act but does not seem deterred by fines (both dispatched and regular employees). I heard that some departments or teams were asked to sign written undertakings so that the company could technically evade penalties. When recruiting, the company claims that it offers a dream job, but whether that is true is something job seekers should consider for themselves.

It was fined three times in 2016–2017 for violations that were not successfully concealed. Taipei City penalty records: https://imgur.com/d2TTPNE

[img]https://i.imgur.com/d2TTPNE.jpg[/img]

Taipei City Government’s consolidated list of businesses and business owners found to have violated the Labor Standards Act

Date of disposition: 2017/08/31 — Failed to provide one day of rest as a regular day off in every seven-day period.

Date of disposition: 2017/03/03 — Extended working hours exceeded the statutory limit.

Date of disposition: 2016/04/01 — Failed to provide one day of rest as a regular day off in every seven-day period; extended working hours exceeded the statutory limit.

Couldn't find any.

Too overly enthusiastic and aggressive in pursuing business, to the point that they are unable to properly assist job seekers; excessively profit-driven; self-righteously believing they understand every industry; unable to evaluate job seekers' qualifications and backgrounds; and, most importantly, lacking even the basic etiquette for treating others and handling matters. I sincerely suggest that your entire company take an etiquette course to help improve the quality of your employees.

Kids~ Always remember to be polite~

An interviewer who appeared elegant and beautiful

The company leaked my personal information, causing me to receive a huge number of spam emails. I really want to swear—it was an "enormous amount" of spam!!! I had no choice but to change my email address. From then on, I blacklisted this company. I’m not sure whether it was an issue of personal integrity or a company problem, but it was truly awful!!!!!

The office is very nice, conveniently located, and the consultant (recruitment agency) was friendly.

Although they were friendly, I can only say that this headhunting firm was extremely unprofessional. Whenever I asked questions, they deliberately gave evasive answers. They contacted me to apply for Position A, but whether it was a dispatched position or a permanent one?? They kept being vague and deliberately refused to explain clearly.

Most outrageous of all, after the interview, the consultant I had been dealing with suddenly said, for some reason, that the opportunity was no longer available, and asked whether I would rather apply directly for a headhunting consultant position at their company (that is, a recruitment consultant role).

WHAT!!! They had repeatedly called and invited me to interview, only to say after I arrived that the opportunity was gone, and then turn it into an application for a consultant position at their company? They completely wasted my time and made me feel deceived.

I don't know whether they were just taking a scattershot approach, actually trying to trick people into submitting résumés, or simply had a serious shortage of staff at their company?? The consultant I spoke with said that the pressure there was extremely high and the turnover rate was very high, but the point is, you contacted me because I was supposed to be applying for Position A, didn't you?

Although the service was friendly throughout, the process was truly outrageous. Thinking back carefully, the entire experience was full of sales tactics: they kept asking me to send them my résumé and insisting that I come to an interview. I don't know what their purpose was, but they really wasted a lot of my time. I have dealt with other headhunters before, but this company was truly unprofessional and very strange.

It looks like a foreign company, with an office in Xinyi District, and appears very glamorous, but in reality its systems and culture are extremely low-quality. On some holidays, they give you chocolates and roses and hold small events, but there is no overtime pay, and the underlying mindset is very outdated.

The pay for dispatched workers is very low, but even regular employees are paid extremely poorly. University and master’s degree holders start at around NT$27,000–28,000. Only after passing the probationary period—which is not necessarily three months; they deliberately avoid explaining this clearly—will the salary be reluctantly adjusted to around NT$30,000–32,000. They call the position “consultant” to make it sound better, but it is really disposable sales work with an extremely high turnover rate. They use all kinds of excuses to suppress your salary. Internal staff earn approximately NT$30,000–35,000 as well, and the working hours are extremely long; leaving at eight or nine in the evening is not unusual. There is no overtime pay, the systems are a complete mess, and bonuses and the like are things you can see but never actually receive.

The company’s treatment of dispatched workers aside, it is not very honest even with its own employees, as if it were trying to hide something. In particular, it is somewhat deliberately vague about compensation and benefits, among other systems, seemingly trying to save money wherever possible. During recruitment, it uses sweet talk to lure young people with little social experience into joining. Many discover the reality soon after joining and leave again, but the company does not care.

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The pay for dispatched workers is extremely low, and you’re also expected to do odd jobs.

I previously worked here as a temporary operator, and the job was pretty good.

I worked until the owner bought me out, but the good times didn’t last long—the company went bankrupt after three years.

After that, I still came here to look for work, but they completely ignored me.

The salary is average, but the benefits are quite generous and well-designed. They include gift boxes for the three major holidays, overseas employee trips, year-end parties, and more.

The turnover rate is fairly high. Because it is a foreign company, performance expectations are high, but it lacks a well-established management system, resulting in employees competing with one another for sales.

It is recommended that people considering applying to Adecco Personnel Consultants be cautious and think carefully. They may be dishonest, so be careful when signing a contract. On the surface, it is a glamorous foreign company, but in reality........ Please pay particular attention to the salary calculations and working-hour policies for dispatch?? contract-based?? permanent?? positions, or cases where the name of an internship is used to reduce wages?? and so on. Do not be deceived.

Adecco Personnel Consultants has multiple records of penalties for violating the Labor Standards Act. It is also listed on multiple local governments’ public lists of employers with insufficient employment of people with disabilities and no long-term improvement, continuously for ten years (ongoing since 2017~~).

Furthermore, after searching on GOOGLE, I found that Adecco has repeatedly been penalized by the labor bureaus of the Taipei City, New Taipei City, and Taichung City governments. These violations include excessive working hours, failing to provide employees with one regular day off in every seven days, requiring more than 12 hours of work in a single day, and failing to pay workers the required wages for working on holidays (holiday overtime pay, etc.). The list goes on and on; job seekers really need a “job-seeking truth detector.”

If you have worked for several companies in the same type of industry, you may also find that this company might be one of the top few in terms of salary—“beep beep beep” (of course, they have their own explanation). Let me put it this way: although fast-food wages are generally not high, there are still places like MOS Burger and McDonald’s to work for—why join Krusty Krab??

Attached are the official document numbers for Adecco Personnel Consultants’ government penalty records in recent years:

1. Taichung City Government Labor Bureau: Disposition document no. 府授勞動字第1040188684號 — failure to provide workers with the required wages for working on holidays. August 26, 2015.

2. New Taipei City Government: Disposition document no. 1043051122 — violation: daily working hours exceeding 12 hours. January 2015.

3. Taipei City Government: Disposition no. 北市勞動字第10530346900號 — violations: failing to provide one regular day off within every seven-day period and extending working hours beyond the limits prescribed by law. April 2016.

Image file: http://bit.ly/adeccoillegal