永泰國際飯店股份有限公司-村却國際溫泉酒店

Meals provided, but rather unappetizing

1. The boss is honestly the biggest problem. If he takes a dislike to you, he will mercilessly berate you and curse your life.

2. The boss forgets what he has said and the documents he has signed after a couple of days. Forgetting would be one thing, but he will then turn around and berate you, asking when he ever said that, accusing you of messing things up, and saying that you are the reason the company has become such a mess—that everything is your fault!

3. The person who calls themselves the special assistant cannot do anything, yet insists on interfering in everything. Relying on the boss listening to them, they make up all kinds of rumors about people who do not curry favor with them and tell the boss, pinning a bunch of nonexistent charges on you. They will even threaten to send you a formal legal notice!

4. The workday is 9 hours with 1 hour of break, but no one actually gets the full hour of rest. The time is effectively given to the company. Overtime is routine because there are not enough employees. The boss also tells you to provide support in various places, but no one teaches you; then the boss berates you for not learning and asks how you could not know how to do it, while giving you a sour face.

5. Although smoking indoors is prohibited, the boss still lights cigarettes directly in the office and smokes right beside you. He even taps the ash directly onto the floor. Supervisors also smoke e-cigarettes directly in the restroom and break areas, and repeatedly ignore requests to stop.

6. The office air-conditioning and the kitchen exhaust system appear to use the same ductwork. Whenever it is mealtime, the smell of cooking fumes fills the enclosed space, turning you into a human range hood and making you breathe in exhaust fumes.

7. The boss favors the new and dislikes the old. Even if you are highly capable at your job, it is of no use here. Once new employees arrive, the boss starts finding fault with existing staff, insulting you harshly, and trying to force you out, so the turnover rate is very high.

8. Even when there are problems with the rooms, they are not fully repaired; the rooms continue to be sold, and whoever ends up staying in one is simply considered lucky.

9. The employee meals are very greasy, and the food may even be leftovers from the guests’ buffet, served to employees afterward.

10. Upon resignation, wages are not paid on time. You are required to go to the company in person to collect them. Although they could clearly make a bank transfer, they insist on making you go there again, and may even say that you cannot collect your wages because you did not complete the handover properly.

Some waste can be recycled, while some pollutes the environment even when incinerated.

1. It is a family business, with the chairperson’s children scattered across all departments. They do not know how to do their jobs but love giving orders. When something goes wrong, employees are held responsible while they take no responsibility.

2. There is insufficient staffing and extremely high turnover. You are expected to start working without receiving any training, and then blamed for not taking the initiative to learn when you make mistakes.

3. There is no overtime pay; you can only exchange overtime for compensatory leave, but there is never any time to take it. Schedules often change every two or three days, and days off can only be used to adjust to the schedule changes.

4. There is overtime every day, and you are often asked to handle matters that are neither urgent nor important in the middle of the night or while on leave.

5. There are no procedures, no formal orientation for new employees, and not even a work manual. Questions are answered only when new employees ask; if they do not ask, management pretends not to know. You are expected to work overtime every day and told that you should proactively stay behind to learn instead of thinking about going home on time.

6. Senior colleagues speak very harshly and constantly treat people with an attitude of “you are always causing me trouble.” When you ask questions, they only reply, “I’m very busy right now” or “That’s not my responsibility.” They always expect new employees to glance at something and immediately know everything, and after one mistake they say you are not serious about your work.

7. Female employees have to prepare their own stockings and wear short skirts and high heels to move luggage or heavy objects, causing three pairs to tear in one week.

8. There is no system and no improvement. Time is often wasted on meaningless tasks, resulting in understaffing and the need to work overtime. When you report this to upper management, they only say, “We managed even when there were fewer people. Why can’t you?”

9. Many employees have to hold multiple positions and do several people’s work, yet earn less than part-time workers. Professional managers hired from outside have no authority and receive only half the salary they would get elsewhere—they are essentially working as volunteers.

10. The employee meals are very unappetizing, and employees are not allowed to eat anything from the restaurants. As a result, when guests ask what is good, employees cannot answer.

11. The chairperson is extremely rude and often berates managers in front of guests, like an abusive shrew in a marketplace. It is also said that a manager-level applicant was once told, “You’re so ugly that we don’t want you.”

12. The chairperson’s children can bypass department managers and directly reprimand and “educate” their subordinates. When problems occur, they do not try to solve them first but instead look for someone to “take responsibility.” They often talk about “losing money” and publicly shame people in group chats without confirming any details.

13. They are always saying, “We are a team,” and then expect you to finish other people’s unfinished work. When something goes wrong, you have to take the blame yourself. Even if you finish your work and leave on time, you are accused of being irresponsible.

14. There are more than 400 rooms, but at night there are fewer than five people handling the front desk and housekeeping. They have to answer guest-room calls and outside calls while also preparing for the next day. Being busy past midnight is completely normal.

15. Rooms with various malfunctions or rooms that have not been cleaned are still forcibly sold. If a guest complains, they move the guest to another room; if there is no room to move them to, there is another complaint.

Summary: Unless you are a relative or friend of the chairperson, you will only be treated as cheap, disposable labor. Lasting three months is considered lucky; it is not uncommon for people to leave after just one day.

They will offer water to interviewees.

They rejected me simply because the chairman said I was unsuitable, which I found very disrespectful.

You were hiring a reservations specialist and called me saying that, because I had food and beverage experience, you wanted to invite me for an interview. Before the interview had even ended, you said I was unsuitable without giving any reason. You said it was because I had not worked in front-of-house service. Do you realize that a front-of-house server and a reservations specialist are very different? Did you explain your supporting arrangements and procedures? I also told you on the phone that I had no experience in this area, and you said that because I had worked in food and beverage, I might learn about the menu more quickly. That was why you called me. Please confirm the position you are hiring for in the future, including the required years of experience. Do not waste each other's time. Having more money or a higher position does not give you the right to treat people so disrespectfully.

The colleagues are very nice, and everyone supports one another, but the company is truly terrible.

I interviewed for the front desk, but once I actually started working, they kept making me take reservations. Every month, I was also forced to work three days of overtime and could not refuse. If you refused, they would say you were not a good fit for the company.

The workday was nine hours, but the lunch break was at most 15 minutes—completely unreasonable. Every department was understaffed, and the chairman kept asking you to fill in for other departments: one moment washing dishes, the next working at the front desk, and also helping guests with their luggage. Even female employees wearing short skirts were expected to help. It was unbelievably awful.

The chairman was even more of a lunatic. Along with his daughter on the 23rd floor, whenever they were in a bad mood, they would spend the whole day making trouble for you. It was utterly speechless. The managers at this hotel were all members of the Tsai family. When something went wrong, they would not step forward; they expected you to take the blame. They would not delegate any authority, so no matter what you did, it was wrong. If you did something, you would be scolded—that went without saying; if you did nothing, they would sneer that you should learn to handle things on your own. Everything was run according to their word alone. Damn, please, if you are sane, do not come work here.

None

The problem with this hotel is the problem caused by the chairman’s autocratic system. The chairman only sees himself. There is always “logic” that makes no sense and “reasons” that are not reasons.

The chairman treats everyone as dirt and regards professionalism as incompetence. A company can be managed so poorly that a new employee quits after just one day—I doubt you could find a second one like it anywhere in Yilan. In front of new employees, he lectures managers with nonsensical “logic.” The chairman is not managing the Village Hotel; he is managing himself. No matter how unreasonable a boss is, they would still care about the company. But this boss does not even take the Village Hotel seriously. Perhaps he thinks he is the Village Hotel himself, so whatever he says is right. A chairman in the construction industry should first understand what a hotel is before investing in this sector. Otherwise, he will only continue losing money. In any case, he still has a construction company, so it probably does not matter to him~~ haha

Are there any pros when the comments are already like this?

Give us our money back. You withhold employees’ wages all day long and operate at a loss every day—is that really for sure?

Coming to work here is your fault

Your company, you’d better get it right; if you can’t manage, just go home and sleep

None

1. In September, a vice president arrived. He always has countless reasons to transfer you to another department, and he won’t ask whether you agree. You’re expected to know how to do the work of every damn department.

2. There will definitely be a supervisor above you who emotionally blackmails you. When you want to resign, your supervisor will say, “Is the company treating you badly? Are your colleagues treating you badly? Is the salary not high?” I have to admit that this company’s salary is indeed very high, but it basically has no reasonable SOP.🙂

3. Supervisors don’t allow you to smoke in the break room, yet they themselves smoke in there to their heart’s content.==

4. It’s completely impossible to rest during your days off. They spend all day saying they need help and asking you to come back to the company.

5. Employees aren’t allowed to order Panda, and during mealtimes they won’t even let employees go eat. They say things like, “The morning shift is getting off work. You can eat after your shift.”

6. Compensatory leave is always only one day and one hour per week.:）

Not bad; there are employee meals. The colleagues are all easy to get along with. Regarding the work, lately you can see that the supervisor has been making every effort to improve the company’s systems and implement some reforms. It feels like the company is changing, and I hope this can continue. If the company can truly plan employee benefits and work systems, it really could get better and better.

I hope the supervisor can take action and that the company can truly make improvements this time.

None

The biggest issue: I applied to interview for a reservations clerk position, but when I arrived, I was told that there were actually no openings for reservations clerks and that they currently needed a front desk receptionist instead. They then asked whether I would like to interview for that position. I declined immediately.

-They may not see it that way, but an interviewee’s time is also extremely valuable. If they had originally wanted someone for a front desk receptionist position, that is the position they should have advertised.

-I suggest that anyone interested in working for this company ask, when receiving the interview call, whether the position is genuinely available.

There is no such thing.

My colleagues were all very friendly, but that had nothing to do with the company. This place is truly awful.

I’ll describe the problems I encountered here. If this gets too long, I’ve included brief summaries in parentheses.

1. Interview: (Poor interview environment, judging people by appearance, problems with internal information handover)

The interview was held at the back of the first floor of a hotel, in a restaurant-like area with no air conditioning or water. It was extremely hot. (I was initially a little surprised, but after actually starting work and seeing how they treated employees, it no longer seemed surprising.) I filled out basic personal information and took a very simple mathematical logic test. (There was no need to take it seriously; they wouldn’t look at it anyway.)

The chairman conducted the interview personally. It was during the second level of COVID restrictions, but he required me to take off my mask because he wanted to see what I looked like. You could only be hired if you met his approval; otherwise, goodbye. There was no need to prepare a self-introduction or answers to questions because... he barely asked anything.

(By the way, he also walked around the hotel without wearing a mask. I once heard a guest ask who that strange middle-aged man was and why he never wore a mask. Well, he was the chairman, and there was nothing I could do about it—sorry.)

I encountered a pretty absurd problem here. When I was communicating with HR, I had already told them that I was looking for short-term work, and HR said that was fine. The job website also said short-term applicants were welcome. However, when the interviewer (possibly a senior company executive; she was a woman) heard that I wanted short-term work, she reacted in surprise with, “Huh?” I thought, “Huh?” too... I had said so from the beginning and hadn’t hidden it.

2. Work: (Exhausting, very little rest, inconsistent opinions from management)

The work was extremely tiring, and overtime was very common. The workload differed dramatically between weekdays and holidays, but staffing was severely inadequate. Basically, no department had enough people, and employees were often sent to support other areas. Once you started working there, one person would be used as if they were many people; after being thrown into everything, you would end up knowing how to do practically everything.

As for days off, on the surface they said employees would rotate shifts and have scheduled days off. Don’t worry—those were just words. If there was no one else available, you still had to come to work, otherwise the place would be left completely empty. Being able to take three days off in a month was something to laugh about. Overtime could only be exchanged for time off; there was no extra pay. The problem was that staffing was so inadequate that no one knew when they would actually be able to take that time off. Because of this bizarre system, part-time employees could even earn more per month than full-time employees (although the work was exhausting).

There was a mandatory break of 30 minutes to one hour, which was unpaid. However, if the workplace became busy, you simply had to keep working during that time—without getting paid.

In addition, company management (basically, the chairman) personally interfered in hotel operations. He would go directly to your workplace and give orders, making whatever judgments he thought were correct, but these usually made things even more chaotic. Policies were constantly changed as well. Even after an operating method had been agreed upon, one sentence from the chairman could change everything. It was extremely frustrating.

3. On-the-job training: (There is no such thing; you can skip this section)

None. There simply was no such thing. As soon as you arrived, you were sent directly to your assigned position.

At the time, I actually felt a little guilty. I thought, “I haven’t received any real training—how can I serve guests at a hotel that claims to be four- or five-star?” Eventually, I stopped caring, because everyone was in the same situation. I just felt sorry for the guests: they paid so much money, yet were being served by part-time workers.

4. Internal company environment:

(1) Food: There was an employee meal, but most of it was not very tasty and the selection was poor. There were also expired drinks available (if you wanted to train your digestive system).

(2) Equipment: The equipment frequently malfunctioned, and repair requests were everywhere. One moment a water pipe on B2 would burst; the next, a machine would break down. Things such as the in-room spa pools also broke easily. However, the engineering department could not be in multiple places at once, so guests would complain about having to wait a long time. Well, there was nothing anyone could do about that.

(3) Staff: Every department was understaffed. Positions were constantly posted, but no one joined—or people joined, realized how terrible the place was, and quickly jumped ship. On top of that, applicants were put through a round of “selecting concubines” by the chairman during the interview, so anyone he approved was hired, regardless of ability (you could work there without a license) or personality.

(4) No supervisor: This deserves to be a separate point. At least during the period I worked there, there was no supervisor (the last one had been driven away after being reprimanded). When guests complained and wanted to speak to a supervisor, they were either brushed off or someone was brought in to pretend to be one.

5. Mental stress: (Being scolded, being scolded, being scolded)

After I started, I was frequently scolded by the chairman. He often ran around the company, and if he saw something he disliked, he would criticize someone. If he was in a bad mood that day, you would be at fault even when you had done nothing wrong.

The chairman also did not remember people accurately. He would blame everything negative he remembered on whoever he happened to dislike. Sometimes, even if you had not done something, he would assume you had and scold you for it. You could also be blamed for many things unrelated to you or outside your responsibility. The location of these verbal attacks was never carefully chosen; most likely, they happened in front of guests. I was never sure whether he was putting on a show for the guests (to create the impression that he was disciplining his employees) or simply felt like abusing someone at the time.

The chairman also often entertained guests or friends at the rooftop bar and drank until he was completely drunk. However, he was less likely to scold people after getting drunk.

Basically, your entire career would repeatedly follow the pattern of “join the company → the chairman abuses you for no reason → you can’t take it anymore → resign,” resulting in chronic understaffing. The chairman himself believed that money could solve anything, so he continued doing whatever he pleased. He failed to realize that being understaffed only further reduced service quality, leaving guests unable to receive timely service and causing widespread complaints. Once complaints were received, no one could handle them. When word reached upper management, they would become angry and continue scolding employees.

The conclusion of working here is that the job is deeply frustrating and miserable. The company’s understaffing is not the employees’ responsibility. Management created a toxic environment that made no one willing to stay, yet failed to recognize that the problem was their own. Instead, they continued assigning baseless blame to employees for the sake of momentary satisfaction, or treated people differently based solely on personal preferences, disregarding the employees’ hard work and effort. No one would want to make a serious commitment under those circumstances.

6. Conclusion:

It’s fine not to come here—really. It will not become a good memory. However, if you want to experience being treated as less than human and exploited, you could come here for a trial. You will be relentlessly trained in emotional control and the ability to apologize, and you may also meet colleagues who endure hardships alongside you.

Meals are provided, but they are served buffet-style. I’ve seen people refill the soup with the ladle touching their own bowls directly, and there were no partitions—just a token cross-shaped marking on the round tables. During the pandemic, it was really unacceptable!

Interview: You are taken to a room without air conditioning and asked to write a bunch of boring questions. It was unbearably hot, and there was no water. The chairman conducted the interview personally. While looking at my résumé, he even criticized my previous job for having no prospects, saying things like the hotel industry would be the mainstream in the future. I was applying for an accounting position, but they said I should start in the restaurant or housekeeping department… I later turned them down, and only then did they transfer me to the reservations department.

Actual work experience: There was no comprehensive new-employee training—only a few SOPs that senior colleagues had worked out themselves, stapled together and handed to me to read (one of the senior colleagues said they had organized them). They didn’t even teach me the complete process for handling a reservation; they just put me on the phones. I couldn’t believe that such a large company would simply throw a new employee with no professional training and zero background in the hotel industry in front of guests. It was absurd. Then there was a colleague nicknamed “Xiao 1” as a homophone who would undermine your confidence. Sometimes when I asked her questions, she wouldn’t respond. I wasn’t sure whether she hadn’t heard me or was pretending not to. I ended up embarrassing myself in front of guests, so I had to keep putting calls on hold, asking her for an answer, returning to the call, putting it on hold again, and then responding to the guest… After I hung up, she leisurely said, “Try harder; you’re still very inexperienced 🙂” It was really ridiculous.

All in all, I don’t recommend this place. I feel like several days of my life were wasted.

1. The hotel lobby is quite spacious and impressive, and the surroundings and floors are very clean.

2. The employee who showed me to my seat was quite polite and courteous.

I applied for the position of General Procurement Specialist. The owner (chairman) personally conducted the interview. In front of the owner, I briefly introduced myself: I graduated from a business program in Australia and had previously worked at hotels in Taiwan and Australia, rotating through different departments, such as Marketing & Sales, Front Desk (including Reservations), Food & Beverage (F&B), and Housekeeping. I clearly stated on my résumé that I had no procurement-related experience, but I did have hotel experience.

Before I had finished speaking, the owner and HR said, “Procurement is difficult; there’s no way we can hire someone without experience.” The owner then turned to me and said that since I had no experience, I would have to start from the basics by working part-time in the Housekeeping Department at an hourly wage of 160. They would evaluate my performance, and after two or three months, there might be an opportunity to become a full-time employee, with a salary of NT$30,000.

I looked at HR but did not respond. The owner then said, “After you work here, maybe we’ll really like you, or maybe you’ll really like this place.” I replied, “Thank you,” and turned around and left.

1. If this company expects candidates for the General Procurement Specialist position to have procurement-related experience, it should clearly state this. Instead, it only says, “Engineering procurement experience preferred.” “Preferred” means that having such experience would be good, but it is not a necessary condition. If related experience is required, the company should clearly specify this, including how many years of experience are needed to meet its requirements.

2. I clearly stated on my résumé that I did not have procurement-related experience. If I did not meet the company’s requirements, it did not need to invite me to an in-person interview.

3. Procurement and housekeeping are two different things. I do not believe that working part-time in housekeeping can help me accumulate procurement experience.

4. If the company was short of housekeeping employees or part-time workers, it should have posted a separate job opening specifically for housekeeping. Instead, it placed someone who wanted to work in procurement in the Housekeeping Department to clean rooms.

5. HR said on the phone that it would be an individual interview, but at the venue, it took place in a restaurant, where a group of people sat at different tables and conducted separate interviews. There was no air conditioning, no fan, and no water. During the interview, you could hear the owner talking with candidates at the other tables.

6. The owner judges people by their appearance.

7. Based on the conversation, I personally felt that this was probably the owner’s first time managing a hotel and that they likely control every aspect of the operation. As for whether that is good or bad, I do not know because I have not worked here. However, based on this interview experience, I personally felt that my time was wasted.

If you are a recent graduate and want to gain interview experience, you could give it a try.

However, I suggest trying other job opportunities as well; you may be able to find a better job.

1. The environment is so harsh that you can develop a sense of camaraderie with your colleagues.

2. You’ll train your EQ, resilience, and patience when dealing with the owners’ scolding.

1. Staffing shortages have persisted for a long time, and overtime support is the norm.

2. During the interview, the owner personally said there would be six bonus payments. In reality, even the year-end bonus is dismissed with one or two thousand dollars, and there are not even spring banquets or year-end parties.

3. During busy periods, employees are required to cooperate with overtime (eight hours exchanged for 1,000 dollars, which averages out to only 125 per hour—cheaper than cheap labor), and to support other departments. During the off-season, employees are required to use up all their annual leave. Employees’ rights are not respected at all—no, employees fundamentally have no rights to speak of!

4. The owners do not understand hotel management but interfere deeply anyway, making things even more chaotic on site.

5. The owners deny things they have said or documents they have signed whenever they please. They have no credibility.

6. It is a family business, but the family cannot even reach a consensus among themselves. No matter what employees do, it is wrong.

7. The entire building is plagued with problems—beautiful on the outside but rotten within. The nanobubble machine breaks down all day, the bathrooms flood, the rooms smell of biogas, and every kind of problem you can and cannot imagine will happen at this hotel.

8. The owners do not respect professionalism or employees at all. They are typical nouveau riche who look down on others!

9. Toward the end, whenever I saw people coming for interviews, I felt sorry for them in advance.

10. If you want to see how absurd a hotel can be, welcome to Village International Hot Spring Hotel.

There are many more drawbacks, but I have only one thing to say:

There are no systems, not enough staff, no good working environment, no benefits, and no future.

Unless you want to let hardship temper your character and test whether your abilities are enough to shoulder a great responsibility, you really, really, really should not come here!

The daily mental torment can help cultivate patience and emotional intelligence.

This is a company where the board of directors is deeply involved, making it nearly impossible for professional managers to perform their roles properly. The chairperson talks every day about giving employees annual salaries of a million and sharing profits when the company makes money, but in practice says things to employees such as, “Are you useful?” and “I want to exploit you and use you to the limit.” The chairperson also undermines managers, sows discord, and acts inconsistently—in short, it is undoubtedly psychological abuse.

The chairperson often announces plans to send a vehicle to take guests on a one-day tour without considering the company’s staffing, leaving no one and no vehicle available for transportation on site. They also frequently direct on-site employees in unprofessional ways, making on-site services even more chaotic. They smoke in public areas and drink and play drinking games with guests in the hotel restaurant, an open space. Incidents like these happen repeatedly.

It is not that I oppose the board’s involvement, but managing professionals in an unprofessional manner would be bad enough; on top of that, the company stages outrageous spectacles and repeatedly hits new lows. With staffing severely inadequate, employees are frequently required to provide support. The boss even asks employees not to eat and to work late into the night until everything is finished. There has even been an incident in which an employee was angrily berated in public.

Other than the salary, I do not think there is much reason to join this company. Anyone considering joining should think it through carefully.

Trains your patience and temper

This is the first company that has made me want to write a review this much..

1. If you are good-looking, you have a chance; if your appearance does not fit their preferences, they will say, “Thank you, please contact us again.”

2. The colleagues were extremely disrespectful, had unpleasant expressions, and spoke very rudely before.

There are far too many bad aspects.. If you want to know more, apply and find out for yourself

If the goal is to train your endurance, EQ, or self-potential development, this should be the only advantage.

You often see supervisors being treated like idiots by the boss at the slightest opportunity, with unlimited overtime hours. Departmental sexual harassment incidents are even suppressed. My supervisor has no sense of responsibility, really..... You won't see the dark side of society unless you actually go in and experience it; the level of darkness is even more terrifying than a horror game. It's an international hotel, but very typically rural—pay attention, I mean rural, not local. Here, absolutely nothing I learned at school can be applied. The boss only knows how to say, “Right, you should do this and that,” ><.... In the end, they always say that many people here earn an annual salary of 2.3 million, but, boss..... why, even though you keep praising me, do you only give me 24K.... And anything you said can simply not count!!凸!! Finally, there is absolutely no respect for employees. The boss likes smoking in the no-smoking area, and smokes heavily. Working in the restaurant every day means being subjected to secondhand smoke, too. Also, I really, really want to tell the boss: the people who are constantly by your side are the real devils...

This hotel does not have this term in its dictionary.

Open the encyclopedia of insults, and every insulting trick will appear at this hotel.

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1. Work 9 hours every day (no overtime pay)

2. Regardless of how many national holidays there are each month, you can only schedule 6 days off

3. Other public holidays are converted into overtime pay, at NT$1,000 per day

Other outrageous matters are as described in the other people's responses—don't doubt it, it's really that absurd.

Unless you've lost your mind, absolutely do not come here.

There are no advantages

The only way to describe it is terrible

Meals provided

1. Staff shortages, and overtime is the norm.

2. The salary is lower than that of other companies in the same industry, which is a major discrepancy from the high-salary recruitment advertised on job websites.

3. You apply for Position A, but after working for only a few months, you may be transferred to another department. (Most often, you end up in sales or supporting the food and beverage department.)

4. Due to staff shortages, regardless of which department you work in, you may be transferred to support the food and beverage department as a server about 3–4 times a month. Sometimes you have to arrive as early as 5:30 a.m., or work your regular shift in the morning and then provide support in the evening, resulting in more than ten hours of work in a single day!

In conclusion, the work environment is poor, the pay is low, and the duties are miscellaneous. Employees cannot stay for long, and even supervisors leave after only one or two months. Think carefully before joining this company.

The average tenure of a company supervisor is three months.

Whenever a new supervisor comes in with new rules, the processes have to start all over again.

Frontline employees can get away with slacking off.

- All the shortcomings of a family business are present

- The owner has no understanding of hotel management and does not respect the professionals they hired

- The owner often fails to keep their word; even approved documents and signed contracts may not be honored

- If the owner takes a dislike to you, they will say they are transferring you to the housekeeping department, showing no respect for people

- The owner frequently berates people directly and speaks without regard for others' feelings

- Only six days of leave for assistant manager level and above

- Overtime can only be exchanged for compensatory time off, at a mere 1:1 ratio

- Many surveillance cameras and audio recording devices have been installed

- Employees are not allowed to purchase delivered drinks

- Employees are not allowed to chat while working

There are far too many other shortcomings

The front desk happened to be handling a group checkout. They were all inexperienced newcomers with no smiles. It was evident that the hotel was in serious financial difficulty. There was no supervisor on-site. As they checked out, the group guests were complaining, essentially saying that no one handled customer complaints and that they had never seen a hotel like this, etc. ...

The chairman came out to conduct the interview. His hair was messy and graying, and his trousers were covered in dirt and dust, so he appeared to have come directly from a construction site. He had not looked at the applicant’s résumé. His manner was thoroughly that of a construction contractor. He did not ask many questions—only how much monthly salary was expected—and the interview ended after one minute. The position being interviewed for was hotel general manager. The entire process lasted one minute and was extremely disrespectful to an applicant who had traveled a long way.～

The question given that day was about chickens and rabbits in a cage and how many legs there were, or similar problems. The questions seemed to be the same for everyone, from service staff to the general manager.～

There was no personality or aptitude test, and they did not want to know anything about the applicant’s service or management attributes.～

It was clear that the hotel was facing considerable operational difficulties and losses. The hotel lobby was very large, but the employees were all very young. Essentially, staff of this caliber could not uphold the standards of a star-rated hotel; there would likely be major problems even with reasonable operations. If you truly have no other job options, you could give it a try; otherwise, don’t bother. It will definitely leave you extremely disappointed.～

It is estimated that this hotel is probably losing more than ten million each month.～

Benefits have probably been restricted as much as possible.～

This is a hotel with tens of billions in syndicated loans, yet it has only been open for just over a year~

There must be something quite unusual behind the scenes........ Let’s wait and see.

This cannot last much longer~

None

1. Waited at least an hour and a half. For a hotel claiming to be five-star, they did not even provide a glass of water.

2. Group interviews were conducted, so everyone could hear what was being said. There was no privacy at all.

3. An older man wearing an extremely fake-looking wig came in and said he was the chairman. He only asked about my previous job and salary, then said, “You don’t have hotel experience; we need someone with hotel experience...” Didn’t HR review my résumé before inviting me to interview, or are there no applicants left, so HR is notifying people at random?! They then wasted the interviewee’s time. Outrageous!

4. If you receive an interview invitation, think twice—and then think twice again!!!

None

As others have said, the interviewer was very disrespectful. I waited for an hour and a half, and after I had been seated for less than five minutes, they already wanted to rush me out.

They didn’t explain anything about the company benefits, the status of the position I applied for, how the shifts are scheduled, or anything else. When I asked, they just dodged the questions and responded with other questions.

The interview was already like this, so I really can’t believe them when they say there are no problems with the internal personnel management.

What left me most speechless was that they only started looking at my résumé after I sat down.

They asked a bunch of things that were already on my résumé. What a load of bullshit.

None

The interview wait was incredibly long. The interview was scheduled for 9:30, but the interviewer didn’t arrive until 11:00. More than a dozen people were interviewed one after another for different positions. Each interview lasted less than 10 minutes, and they didn’t mention anything about the job duties or company policies. In the end, they said that all new hires have to start in housekeeping, but they didn’t say how long it would take to transfer back to the position applied for. Were they actually just looking for housekeeping staff?

No advantages

1. Regardless of whether it is a senior-level position or an entry-level role, interviews are uniformly arranged as group interviews. Although the interview was scheduled for around 9:00, I waited for at least an hour, which was extremely disrespectful to the interviewee.

2. During the general manager’s interview, the phone rang. Without even saying anything, the general manager directly interrupted the conversation, answered the call, and began talking. This was extremely disrespectful to the interviewee.

3. The general manager had not read the interviewee’s résumé in advance at all, and the interview was hastily concluded. It was therefore impossible to fully understand the interviewee’s abilities and circumstances. It felt as though the general manager had no interview experience or social experience whatsoever.

4. Although it emphasizes that it is a five-star hotel, the overall exterior architecture and interior facilities feel more like those of an ordinary residential community, with a clear lack of professionalism.

None

The interview being held at a construction site would have been understandable, but it was also right next to a busy walkway. The two female interviewers kept beating around the bush and never got to the point. After listening to them for less than ten minutes, I wanted to leave. It felt like a completely unprofessional hotel, and I wouldn’t want to work here.

Not open for business yet, but the interview was very insulting~