The colleagues are very nice, and everyone supports one another, but the company is truly terrible.

I interviewed for the front desk, but once I actually started working, they kept making me take reservations. Every month, I was also forced to work three days of overtime and could not refuse. If you refused, they would say you were not a good fit for the company.

The workday was nine hours, but the lunch break was at most 15 minutes—completely unreasonable. Every department was understaffed, and the chairman kept asking you to fill in for other departments: one moment washing dishes, the next working at the front desk, and also helping guests with their luggage. Even female employees wearing short skirts were expected to help. It was unbelievably awful.

The chairman was even more of a lunatic. Along with his daughter on the 23rd floor, whenever they were in a bad mood, they would spend the whole day making trouble for you. It was utterly speechless. The managers at this hotel were all members of the Tsai family. When something went wrong, they would not step forward; they expected you to take the blame. They would not delegate any authority, so no matter what you did, it was wrong. If you did something, you would be scolded—that went without saying; if you did nothing, they would sneer that you should learn to handle things on your own. Everything was run according to their word alone. Damn, please, if you are sane, do not come work here.