No. Everyone, help me pin this!! You’d be better off going to Golden Lucky Pet Boutique or Oscar...
1. During a group interview, HR Joaxxx gave me feedback saying that I had been hired and that I was the only suitable candidate among the five people interviewed together. But later, they said I wasn’t hired after all...
2. Later, HR asked me to come for a second interview, which was to be conducted by the store manager. However, unexpectedly, the store manager took the day off, and no one knew I was coming for an interview.... (The district manager later filled in for the store manager and conducted the interview.)
3. The district manager and I had a great conversation. They said on the spot, “There shouldn’t be any problem; we’ll arrange for you to start work after the Lunar New Year.” HR Ms. J notified me that I had been hired!! But in the end, I still wasn’t hired = =
>>>>What an absurd waste of time<<<< >>>Please, could this terrible company hurry up and shut down?<<<<<<
Hello to everyone who has worked for, interviewed with, or considered interviewing with Wanda Pets,
First, we would like to thank everyone for your encouragement, criticism, and suggestions regarding Wanda Pets on the Qollie platform. In April 2019, we adjusted our operations team and committed ourselves to building a happy Wanda Pets company and providing a higher-quality, lively, and youthful work environment where young people have opportunities to demonstrate their abilities. We also listen to, discuss, and adopt suggestions regarding the company. Together, we can prosper and achieve shared success.
We are also working hard to improve and optimize areas where our systems or other aspects may previously have been inadequate, and we look forward to showing everyone a better Wanda Pets.
(1) Improved benefits: Festival bonuses, birthday bonuses, and advance provision of annual leave
In the past, there was a mention in the violation list of the situation in which “employee attendance records did not record employees’ attendance status by the minute for each day.” Our colleagues are required to clock in and out via the attendance webpage, and actual attendance is recorded in detail. Monthly days off are allocated evenly throughout the year according to the number of annual leave days announced by the Directorate-General of Personnel Administration. Employees receive 9–10 days off per month. After completing six months of service, employees also receive bonuses for the three major festivals (Lunar New Year, Dragon Boat Festival, and Mid-Autumn Festival), as well as a birthday bonus.
Our annual leave benefits exceed the requirements of the Labor Standards Act: 10 days of annual leave are granted in advance upon joining the company.
(2) Dissemination of important events
In addition to announcements in designated groups and communication through supervisors at each level, important information is also posted in the human resources system. When each employee clocks in, the announcement automatically pops up for reading, and unread notifications serve as reminders, ensuring that no colleague misses any major company news or activities.
(3) Our commitment to unified pricing across chain stores:
Because operating costs vary among stores and regions across Taiwan, we absorb part of the costs and also work with suppliers to provide higher-quality products and more affordable prices for friends who love Pet Park, helping maintain consistent prices and protect consumer rights.
(4) Regarding transfers between stores:
Because store formats differ by region, transfers of store personnel are primarily intended for training and promotion development. During the transfer process, employees can learn sales techniques and operating models from different stores. Transfers also give colleagues opportunities to develop their potential, discover their interests, practice their communication skills, cultivate their personal charm and sales abilities, and become well-rounded sales professionals.
(5) The interview process takes approximately one to two hours:
We want every friend who travels a long way and comes to interview with Wanda Pets full of anticipation and interest to quickly become familiar with Wanda Pets, understand the company’s current situation and the matters that will require adjustment after joining, and reduce any misunderstanding or difficulty adapting to the job after starting, as well as differences in understanding of the job responsibilities. We sincerely want interviewees to quickly learn about and understand the company within a short period, while also giving us the opportunity to get to know you properly. Please understand that our one- to two-hour interaction is neither particularly long nor particularly short.
(6) Overtime pay and compensatory leave applications for colleagues working overtime:
For colleagues who apply for overtime pay, we issue overtime pay in accordance with the law. For colleagues who apply for compensatory leave, we also grant the corresponding number of compensatory leave hours in accordance with the law.
(7) Optimization of the closing performance report process
A friend mentioned that preparing the closing performance report took approximately 40 minutes. We appreciate the hard work of our frontline colleagues, and we heard you. This process has now been fully optimized and can be completed within five minutes. This has greatly reduced the time required and increased efficiency eightfold.
(8) Salaries and promotions for personnel at the store manager level and above:
We re-established the salary structure for store managers and above last year and introduced evaluation standards to ensure fair assessments. The competencies required for promotion must reach a certain level, helping prevent misunderstandings caused by differences in perceptions between the company and its colleagues.
(9) Management styles of regional supervisors:
Each regional supervisor has different qualities that colleagues can learn from, and different management styles develop into distinctive regional characteristics. However, if serious problems such as workplace violence or sexual harassment occur, we have also communicated the complaint channels available for reporting them. We hope everyone can learn and work safely, happily, and with peace of mind.
Finally, we sincerely thank everyone for your criticism and guidance. They are the driving force behind the progress of the Wanda Pets Group. We will continue improving our shortcomings and strive to become a happy enterprise. We also welcome all job seekers to get to know Wanda Pets again.
You are sincerely welcome to join the Wanda Pets family and become one of us!
None
0,,,
Survival rules for those who will join a department located on a separate floor at headquarters in the future:
1. When you’re busy, be sure to sigh and groan loudly enough for the entire office to hear. Better yet, slam some documents down so everyone can feel how hard you’re working.
2. When you have nothing to do, chat with colleagues in your group about gossip and browse Instagram, Xiaohongshu, and ticketing websites. But when someone else has a moment to chat, criticize them behind their back.
3. You should also know how to reinterpret what the junior supervisor says, then go before the manager and tearfully complain about how aggrieved you are—you’ll repeatedly win sympathy that way.
Finally, the department tacitly allows and tolerates this behavior while still believing that things are “very harmonious” internally. No wonder the turnover rate is so high.
None
Applied for an office-based position, but the receptionist at the company was not very friendly during the interview.
After the first interview, I was told to visit the store on my own for the second interview, prepare a report, and propose an improvement plan.
Come on, I hadn't even joined the company yet, and they wanted me to prepare a report. Were they trying to get free work from an employee?
After hearing that, I politely declined the second interview.
None
Before the interview, they require the applicant to prepare a bunch of documents, but after the actual interview, they notify you that you will not be hired because your education and experience do not match. The point is, they had already seen your résumé before the interview. If your education and experience did not match, they should not have invited you to an interview in the first place. It was simply a waste of everyone’s time, and the company’s image is terrible.
You can bring pets to work.
Overtime pay is not paid on time and is only issued when employees demand it. There is a chronic staff shortage, requiring people to provide support in different locations and work overtime. When my pet was about to pass away, I did not want to take leave and instead provided support, but instead of concern, I was told that the overtime would have to be moved to the next day. Some stores do not have a restroom, so employees have to walk to a shared restroom, which is especially troublesome in Keelung because it often rains heavily. We also frequently have to deliver cat litter and feed weighing at least 30 kilograms. No company vehicle is provided, so we have to transport them by scooter ourselves; the company only reimburses fuel costs and requires us to ride at least 20 kilometers, with records, before providing the allowance. In some areas, store managers require employees to work under a responsibility-based system, with no overtime pay. During the year-end banquet lottery, the head of HR publicly cheated on the livestream by throwing the drawn slip back into the box. There are far too many problems with this company… and everything mentioned above is only the tip of the iceberg. On top of that, the year-end bonus is unacceptably small. During the interview, they promised a raise after the three-month probationary period, but it was not given on time.
None
You could tell during the interview that the manager was extremely unprofessional, and the experience was awful.
1. Moving around and changing seats during the interview (shouldn’t you have settled in your designated spot before the interview?)
2. An employee directly interrupted during the interview (Couldn’t you send a message or speak quietly? We could hear exactly what you wanted to do 🙄️)
3. They asked whether I had any questions, but when I asked, the answers completely missed the point and were extremely brief. I was dumbfounded—I really felt that none of my questions were answered.
4. The reason I left my previous job was that I applied for position A, but the actual work I was assigned was position B (the two were completely unrelated), so I chose to leave after a year (that was genuinely all I said; I didn’t bad-mouth the company).
Yet the manager said that I was constantly complaining about the company and leaving without staying for very long 😊 Shouldn’t you reflect on yourselves? They also kept trying to get me to say that everything was my own fault 🤷🏼♀️
I was truly speechless. ㄎㄅ, this was clearly the company’s problem—why should I reflect on myself????????
Reflect on myself? That would be too subservient. If you discover something is wrong, shouldn’t you leave immediately?
I really feel like there was something seriously wrong with the whole thing, especially point four, which made me furious 🤬
A terrible company—the interview process was extremely uncomfortable.
Even if you lack professional interviewing skills, the least you can do is show some respect to the person you’re interviewing.
I sincerely suggest that the managers at your company take a course to improve their communication skills or learn how to conduct interviews.
And you still had the nerve to ask how interested I was in working for your company. The answer was absolutely 0.
Just thinking about having you, a disaster of a person, as my future manager made me completely uninterested in joining.
I only feel that the interview was a waste of time.
Overall, the interviewer was professional, and the questions asked and areas covered were also professional.
The interview started about half an hour late. The environment was relatively dirty, no water was provided, and there was no follow-up afterward. It felt somewhat impolite.
Currently just a fresh graduate still working hard to find a job~ Not yet employed.
I wonder whether the company's HR actually reviews applicants' résumés… I applied for positions at the headquarters, and each of the two or three times I applied, my résumé was marked as read very quickly, but there was never any follow-up. Or is the company simply posting ghost jobs~
Could anyone who actually works at this company share what the headquarters is really like internally?
Proactively recruiting people for interviews
Invited more than a dozen people to a group interview. In the first half, they simply explained that the base salary of 25,000 plus allowances only came to 29,000, and that performance bonuses were not guaranteed. The store location could frequently be transferred to another county or city, with no transportation reimbursement (this point was very honest and good).
In the second half, during the individual interviews, they took turns humiliating the applicants—an extremely inappropriate way for HR to conduct consultations (this point was very bad, especially since most applicants had not proactively submitted resumes to your company; you were the ones who invited them).
Ninety percent of the applicants had pets, and each pet owner has their own social circle. How many potential customers were lost from just one interview? I really sympathized with their employees after the interview, but I will not be spending money there anymore.....
Benefits follow the Labor Standards Act.
A very serious explanation
The manager of the Operations Department lacks competence and likes to suppress employees. Anyone the manager dislikes can be driven out by any means possible. I would like to reiterate that the manager is very good at lying and manipulating groups. If you are considering joining the company, please conduct yourself properly.
1.
The supervisors in the area where I work are very easy to communicate with.
It’s genuinely quite nice to have my opinions taken into consideration.
It seems like the beauty department recently got a new BOSS.
There have been so many improvements overall.
The controversial rule about reporting overtime was abolished in an instant.
I’ve also seen colleagues who perform well and are specifically requested by customers receive rewards.
It was genuinely motivating.
2.
You can bring your pets in to bathe them yourself for free or have them accompany you during your shift.
If you have the beauty staff wash them, you also get the employee rate.
3.
The amount of leave is probably the most generous among all the stores I’ve worked at.
Employees can purchase certain products for as little as 66% of the regular price.
If you have pets, you can genuinely save a lot of money.
The other benefits should be described fairly thoroughly in the job posting.
That’s actually what initially drew me here.
4.
The new boss’s free grooming training courses.
They’re so incredibly generous that I don’t even dare say more.
1.
Because there is so much leave, it has indirectly resulted in understaffing.
Employees are not assigned to work at the same store consistently.
Although assignments do take people’s preferences into account,
is that considered a blessing in disguise...?
Of course, it would be best not to have to travel between stores.
2.
The several stores in one area each have their own way of doing things.
Although you can accumulate more varied experience,
adapting and becoming familiar with each one is also a challenge.
3.
Some branches require transporting customers’ dogs/cats even when the timing and transportation costs don’t make sense.
Personally, I don’t really like this.
The special romantic train is still running
Those who can't claim overtime continue to suffer
An environment where people only think about fighting
A company where you have to cling to powerful people to survive
You can bring pets to work
Mm-hmm!
I heard it's going to be acquired by Eastern Pet.
None
I worked as a grooming assistant at Wanda Pets for four months. I was always serious about my work, never arriving late or taking time off. Since I had no experience, my learning speed was relatively slow. But I want to ask: when you work six days a week, and every day at a different company, how can anyone become familiar with handling pickups and drop-offs, get to know the dogs, and speed up? They use a points system to determine dismissals. The number of dogs was fewer than 10 per day, yet under these circumstances they said that my points had not reached the required standard and asked me to sign a voluntary resignation. I was foolish too—this was my first time working for a large company, and I had no idea that I shouldn’t sign. Under pressure from two groomers, I signed it on the spot while crying. Later, I calculated that washing one small dog was worth 5 points, doing basic grooming was worth 5 points, and one pickup or drop-off trip was worth 10 points. To reach the standard they set each month, with one shop having 1–2 groomers and 2–3 assistants, may I ask: do you really have that many dogs? In the end, I was transferred to Kaiduo Pets. Seeing how the previous employees had made a mess of things, all three of us deeply regretted it. Wanda Pets truly gave me a terrible experience. I advise anyone thinking of joining this company to think twice—you definitely have better options!!
You can bring pets to work
Nothing else
The supervisor is extremely good at shirking responsibility and is a total hypocrite.
When they make a mistake, they pretend nothing happened, but when someone below them makes a mistake, they relentlessly diss them.
They have all the typical exploitative-boss mentality: expecting you to reply to messages and handle work on your days off, or asking you to work overtime without letting you apply for overtime pay.
They only belittle your value.
If you want to date your supervisor, you can give Wanda Love Bus a try.
Unknown
The interviewer was busy with their own affairs
and had no interest in listening to the interviewee's introduction.
I suggest cancelling the interview next time if you are busy.
An extremely poor interview experience
The interview preparation was thorough; you could tell that management had planned things out. As for the actual situation, though, you may need to consider it carefully.
The interview was disappointing. The condescending tone from superiors to subordinates was very apparent, and they kept emphasizing how difficult and challenging the work was. In addition, basic training could simply have been explained after joining the company, but your company chose to cover it during the interview, along with a group interview, making the whole process even longer. By the end of the interview, I had a terrible headache. Before even joining the company, they kept asking whether my previous company counted performance figures and how those figures were achieved. The perspective of the entire interview seemed somewhat off. Overall…
The interview lasted two and a half to three hours.
The role is highly sales-oriented (basically a combination of store clerk and sales representative).
The SOP is very comprehensive.
You may want to think it over. Personally, I think the interviewer is subjective.
Basically, you can tell from their eyes whom they are more interested in, so… you know…
The colleagues are all very nice, and the entire team is quite young.
There generally aren’t issues such as departmental infighting.
The new boss is more open-minded.
They are willing to try and learn new things, and are fairly easy to communicate with.
They let us try different things.
I heard that the previous boss had a very bad reputation,
and there were some strange policies, but the entire management team was replaced this year.
After the new boss came in, many policies improved.
So far, I haven’t encountered anything particularly unreasonable.
The colleagues are all friendly and conscientious.
It’s an environment where everyone can work hard together.
The company is medium-sized.
Many policies and systems are still being established,
but that also makes the company more flexible.
It doesn’t tie everyone’s hands when doing their work.
The company is undergoing a transformation this year.
The benefits have not yet caught up with those at larger companies.
There is still plenty of room for improvement,
but things are gradually being optimized every quarter,
so it isn’t disappointing.
It’s not as terrifying as described on Tianyancha.
That’s probably because the senior management in charge was replaced.
Coworkers are easy to get along with.
The company is fairly well-known (but has a really bad reputation).
When you discover that the regional manager only hides out in the office, slacking off and watching videos,
and there are even rumors that they have had a special relationship with an office employee...
you’ll probably realize that your future here has no prospects.
Several common traits of bad supervisors can all be found here:
1. Contradictory and inconsistent statements; constantly changing their mind.
2. No sense of responsibility—enjoying the benefits themselves and pushing the blame onto others when problems arise.
3. Believing they are constantly being demoted because no one understands how good they are (self-important).
4. They really did block your path first, so if you want to move up, you still have to push them out of the way.
5. Information is not disclosed. Benefits that should go to lower-level employees are kept for themselves, and then they use various lies to deceive employees.
6. They never admit their own mistakes.
7. Once lower-level employees get a little exposure to management duties, they are made fully responsible. Overtime cannot be claimed, and transportation expenses cannot be reimbursed when supporting another store.
8. They often say, “You can ask me anytime if there’s a problem,” but when you actually ask, their tone is very unpleasant. They answer you condescendingly and dismissively, and many times you cannot even understand what the manager is trying to say.
9. Regional managers are not held responsible for inventory losses; store managers are made to pay.
10. They really like sending employees out for deliveries. When asked what happens if you get into an accident or receive a ticket, they only repeat the company line, telling you to be careful yourself. They pressure you to go out on deliveries while they enjoy themselves in the office, and even when they actually have time, they will not proactively show consideration or help employees. (There is no fuel allowance either.)
11. It is best to record any agreed-upon benefits in writing. Try to get to know the office staff and confirm whether the manager actually applied for them for you.
12. They never praise anyone, but if you do something poorly, you will definitely get chewed out.
Store system
1. It is notorious for often refusing to provide discounts. Sometimes a product has multiple discount barcodes, but managers pressure store employees not to apply the discounts.
2. Price disputes are frequently seen on Facebook.
3. It is a chain of stores across northern, central, and southern Taiwan, but the prices are not consistent across the chain.
Maybe I was just unlucky enough to end up at this company.
1. The company is growing with clear goals, so its future is promising.
2. My colleagues are all very easy to get along with, and we help one another whenever there are problems.
3. The training is very thorough, and you can learn a lot.
4. You can bring your pets to work!!!!!
1. You may need to transfer between different stores (but I think it’s a good thing because you can learn how different stores are managed).
Learned a lot of professional pet-related knowledge
There are many branches
Can learn across branches
Won’t be stuck working in one place
There are some competitions and activities
Having ten days off per month is really quite good
None
No advantages at all
Your company proactively contacted me to discuss an interview. After I arrived for the interview, I first listened to a long explanation about the company's prospects and future, as well as salary-related matters. When asking questions, the supervisor asked me:
"I'd like to know why you wanted to come interview at Wanda Pet?"
I answered very directly:
"I have pets myself and like pets, so I don't mind coming for an interview. Besides, it's not that I wanted to come—you were the ones who contacted me."
The supervisor then seemed unhappy and said arrogantly:
"I don't know which colleague at the company sent the interview invitation to you. It could have been sent by mistake. If you don't have much enthusiasm, then perhaps there's not much for us to discuss."
I don't know what they were being so arrogant about??
The only real advantage is probably that the store environment is pretty good.
Overall, I thought the interview experience was extremely bad—it took nearly five hours!!
It was a group interview. First, they gave us a form with basic information to fill out.
After we finished, there was a PPT presentation explaining the company, introducing its operations, and covering the salary system.
Then we each had to introduce ourselves one by one.
After the self-introductions, they divided us into two groups for interviews.
That was basically the process.
The things that made me feel particularly bad were:
1. They said they had already held several interview sessions.
However, they were extremely poor at managing the time.
I really don't think this looked like something they had done many times before.
2. The information was inaccurate.
I feel that the PPT was somewhat misleading to people who wouldn't think carefully about it.
When introducing the company, they said the average number of days off per month was 10.
The problem is that they got that figure by averaging all the public holidays mandated by the government throughout the entire year.
In reality, it's basically just eight days off per month, with shifts arranged accordingly.
I really don't think a company that misleads its own employees is worth joining.
3. They were extremely good at making grand promises. The interview gave me the strong impression that they expected employees to work overtime for free.
This really doesn't need much explanation. They said the boss looked down on giving raises of NT$1,000 or NT$2,000.
Any raise would have to start at NT$4,000.
(The problem is, when would the raise happen???? Who knows.)
Anyway, they kept making grand promises about how wealthy the company was and how much potential it had.
But I honestly don't think much of a company that isn't even willing to pay overtime.
4. The questions asked in the interview had absolutely nothing to do with the job.
I genuinely felt that one of the interviewers was just there to chat and showed no respect for the applicants.
They had not even seriously read through the basic information the applicants had written at the beginning.
Instead, they asked a bunch of hypothetical questions or simply jumped to conclusions, saying things like, “I think you're the kind of person who...”
This interview experience was truly outrageous.
This is just how I felt about this particular interview; perhaps the next one will be better.
However, I think the most important point is that their somewhat deceptive behavior toward employees made me feel that the company was really not okay.
If you're considering going, I recommend taking a closer look at their rules and procedures.
Especially when it comes to your own rights and benefits—you really need to ask them directly and get clear answers.
None
I received an interview invitation on 4/1. During the first interview on 4/27, I spoke with one interviewer for an hour and a half, then went home to wait for notification. The second interview on 5/3 was with five interviewers and lasted half an hour.
The salary discussed was a monthly salary of NT$30,000, with 10 days off per month and 9 hours of work per day. The position also required accepting shift changes and transfers between stores.
I said there was no problem and that I wanted to take the job. The interviewer told me not to agree so quickly, but to go home, think about it for a few days, and reply later.
On 5/6, the interviewer called to ask what I had decided. I confirmed once again whether the salary was NT$30,000 per month. She said that the NT$30,000 included the perfect-attendance bonus and performance bonus. I asked how much the base salary was, and she even called me via LINE and said: “May I ask why you’re asking about the base salary? Will the base salary affect your willingness to join our company?”
The base salary won’t affect my willingness to join your company; I just want to know how much will be deducted from my pay each month.
The interviewer said she had to ask her supervisor and would get back to me later. I ended up waiting an entire day. The next day, I proactively asked the interviewer, and she said the base salary was NT$22,000, the perfect-attendance bonus was NT$2,000, and NT$6,000 was the performance bonus. The performance bonus covered administrative work, sales, and tasks assigned by supervisors and managers at all levels.
Then the interviewer said: “If you’re sure you want to join our company, we’re a large company. We’ll mail some documents to you. After you complete them, mail them back to us. The whole process will take one to two weeks. If you pass, we’ll send you an offer notice.”
I was stunned when I heard that I still had to wait another one to two weeks. It’s not like I’m applying for a passport overseas and can leave as soon as the documents arrive. If you don’t intend to hire me, could you please not waste my time?
A base salary of NT$22,000 really doesn’t make me very interested in this job.
They own four stores under their group:
Wan Da Pet
Pet Park
Kaiduo Pet
Cat and Dog Captain
Thank you, but please don’t contact me.
None
The interview is basically a direct-sales convention.
Then they use all kinds of sales pitches to paint an overly rosy picture—for example, calculating the monthly salary based on one day off per week to make it look like a lot.
In reality, with the normal two days off per week, it’s probably just the statutory minimum wage.
It’s a group interview, which is really just going to listen to the interviewer’s presentation. The interviewer was very slick.
Unless you’re completely desperate and have no food to eat, don’t go put yourself through this.
It's mentioned in another review; there's nothing more to add.
1. When the company sends you to support operations in another county or city or transfers you, there is no transportation allowance whatsoever. They only tell you that it's already very generous of the company to provide you with accommodation.
2. During the first few weeks after joining, new employees must submit their reflections to the LINE group every day after work (regardless of what time they finish). The more they write, the better—essentially, it's just insincere reflections.
3. There is absolutely no management to speak of.
4. Another review mentioned that the communication channels are transparent, but in reality, it's just LINE. And even if you do say something, the company always has plenty of nice-sounding words to brainwash you.
1. The company does not look at educational qualifications; if you are willing to work hard, you have opportunities for promotion.
2. You can bring your pets to work.
3. Eight to ten days off per month, including four designated days off.
4. You can learn a lot of knowledge related to pets.
5. Everything needs to be reported, and communication channels are transparent.
6. Most colleagues are very nice.
7. Frontline employees receive overtime pay (for management, it is a duty-based system).
1. There are so, so, so many LINE groups (although you can turn off notifications, just seeing them is annoying).
2. The monthly salary consists of the statutory minimum wage + a perfect-attendance bonus + a performance bonus.
3. Store staff (sales consultants) are under sales-performance pressure.
4. The work schedule is basically fake. Even after it has been arranged, shifts can still be changed at the last minute. For example, it would not be surprising to have your schedule suddenly changed in the middle of the night and be told to go support a store in another county or city for a day. Also, the schedule is usually only given to you after you ask for it; if you do not ask, they just keep dragging it out and out and out and out and out and out.
5. The company’s personnel assignments are extremely sudden. Usually, they only tell you a few days beforehand that you will be transferred to another county or city and for how long. Then the company considers providing you with a dormitory to be extra welfare provided as compensation^^. Don’t take advantage and then complain about it.
6. Be mentally prepared to work all shifts. The company assumes that everyone loves working overtime, because overtime lets you earn overtime pay, so be sure to seize the opportunity and work plenty of overtime^^.
7. A brainwashing corporate culture: the people above pass down a set of talking points to the middle-management levels, who then prettily package them as explanations of how beneficial it is for you to do these things. For example, they say that supporting another store lets you learn many things, or that because the company is understaffed, everyone will eventually have to work all shifts, and that this is fair, and so on.
8. Some people can accept the sales scripts, while others cannot. Hopefully, you can go in and be a breath of fresh air.
9. The company’s systems are extremely incomplete. Although it is a large corporation, its management methods are very poor.
10. The company’s employee handbook says that you must cooperate with every assignment the company gives you. If you are extremely submissive, have tremendous enthusiasm for pets, absolutely must have this job, and have decided to burn yourself out for it, then you are very welcome here.
BTW, the turnover rate is quite high. The above is a combined sharing of the experiences of former colleagues.
Actually, there’s nothing wrong with attending more interviews; you just need to be mentally stronger.
There’s too much to say, but basically, companies offering a base salary of 22K—companies, mind you, actual companies—at this level and with this kind of figure are best avoided. They have a very poor image and, of course, don’t care about their employees.
?
The interview process was very mysterious. After the group interview, candidates were split into two or three groups. After the interview, we still had to go home and write a report about our impressions for the supervisor, constantly expressing how much we wanted to join the company. Even when I gave a 90-point answer, I was still mocked, with them saying, “What if the company only wants to hire people who score 100?” I originally wanted to join, but after being questioned, I no longer wanted to. They even sent questions via LINE after 1 a.m. Before becoming an employee, you already have to submit reports—what would it be like as a full-time employee?
This is a company with tremendous potential. In addition to learning how to operate pet retail channels, you can also learn many management and business concepts. It is very suitable for colleagues who want to work hard and make a difference. If you are only looking to spend time earning money, it is recommended that you do not come.
The pressure is quite high, and the salary is not high.
None
The interview was very disrespectful.
It was a group interview, but questions were directed only at the people they were interested in.
The others were left sitting on the sidelines for two hours.
If you don't have sales experience, you might as well not go.
.
I was already hearing about going public or getting listed at least 3 years ago when I interviewed. They’re still talking about it now. That’s not how you make empty promises.
.....
At the end of the month, after completing my work and resigning, I was given only my base salary.
My performance bonus, perfect attendance bonus, and overtime pay were all withheld.
They even said that employees who resign during the month are not eligible for these bonuses!!!!!!!
The colleagues are generally nice, and the average age is under 30.
The working hours are long. Overtime can only be exchanged for compensatory leave. There is flexibility during working hours, but you still cannot leave after work. Many colleagues are always on standby and do not really take holidays. They keep brainwashing you that the company is preparing to go public, so you can make a fortune in the future, making you work yourself to the bone for the company...
Brainwashing, evading the law, and cutting pay—they excel at all of it.
You can also gain a profound understanding of workplace culture.
This is impossible at this company. Its regional managers use semi-threatening tactics to pressure you into coming to work, and they will also ask you to work without pay on your days off. If you refuse, they will find ways to cut your pay. They frequently commit violations of the Labor Standards Act, both large and small, so think carefully before deciding to work here. This is a company where the hardware and software sides fail to work together.
In particular, the head of this company’s HR department is not a genuine HR professional. Their job is to advise the company on how to circumvent the Labor Standards Act and how to deduct employees’ pay.
Regarding the Labor Standards Act’s principles for typhoon-related leave: when a typhoon day is declared, an employer may not force employees to work, and employees may refuse to work. The employer does not need to pay wages for that day. If an employee chooses to work, the employer must provide an additional day’s wages or grant one day of compensatory leave. There are no relevant regulations concerning transportation costs for traveling to and from the workplace.
Huh?
Overtime hours can only be counted in one-hour increments.
Checkout, payment processing, and performance reports only begin after the end of the workday.
If you work quickly, it takes 20–30 minutes.
If you work slowly, it takes 30–40 minutes.
None of this time is counted as overtime pay.
As mentioned by the other commenters above.
Most colleagues are very NICE. That is the only advantage.
It is very important to follow the right supervisor—you may be able to advance with them.
Below, I’m providing everyone with a very objective perspective.
1. Clarify the salary structure in person.
Your monthly salary is made up of your base salary + meal allowance + perfect-attendance bonus + performance bonus……etc.
Therefore, which branch you work at is very important.
At a small store, you may be the only person, so all the sales count toward you.
At a large store, there are usually two to three people, so the sales are naturally divided.
P.S. Of course, it is also possible for a large store to have excellent sales and a small store to have very poor sales…
But when sales performance is ultimately calculated, they will not allocate it according to the proportion of time you worked at a large or small store.
So it is entirely up to the supervisor’s discretion whether they decide to criticize you.
They do not care whether you spent more time at a large or small store; if overall sales decline, they can deduct your "performance bonus."
But what if your sales grow!? Sorry, there are no other rewards—you are simply expected to do so.
Of course, supervisors have the authority to apply for additional bonuses for you.
P.S. You normally need to perform extremely well… maintain stable sales… work yourself to the bone~~ constantly work overtime, overtime, overtime~
If you have no complaints, they will think you are a very valuable employee^^
2. Company announcements are communicated entirely verbally and through LINE.
Although Wanda is the industry leader, in theory, a large company should have a better system.
But many things are passed on through supervisors.
If your supervisor forgets to pass something on, you will miss the information.
If you report it to a senior manager, you will effectively be harming your supervisor.
So should you report it?
There are some announcements that frontline store employees will never know about.
3. Store inventory counts
If you already have the ability to manage a store,
pay attention to the store’s inventory.
If there is a large discrepancy during an inventory count, you will be required to pay for it.
Any inventory surplus is simply considered what you should have achieved.
4. Promising unrealistic benefits
The company keeps brainwashing you, saying that it is about to go public and list its shares, and explaining how far preparations have progressed~~~ There is a very good chance it will go public this year.
Everyone, secure your positions! Once it goes public, there will be many, many benefits!!
It sounds good, but who will actually benefit from the listing!? Frontline employees shouldn’t even think about it…
The company is already making huge profits, yet it does not provide you with any benefits (no holiday bonuses or year-end bonuses… do you really think it will give you any after listing?)
Later, if you work extremely, extremely hard and get promoted to store manager… you need to be prepared to have only 4–6 days off per month.
The key point is that there is no overtime pay! Working 12 hours a day is normal.
Even on those 4–6 days off, you need to remain available on LINE as usual.
Because the boss may contact you at any time, and if something happens at the store, you can forget about resting.
X ten-thousand dollars a month… is that a lot!?
The company is indeed the industry leader, but it is always talking about going public and asking you to endure it… So why doesn’t it share profits with high-performing employees now?
Don’t you think the turnover rate is very high? Go take a look at the employees who have left and see whether they were really “strawberries” or genuinely capable employees.
Or perhaps they were kicked out simply because their ideas did not align (this is not a problem with the company itself, but with certain people…)
5. Sales performance system
There is effectively no sales performance system at all.
A normal sales job should certainly have a basic performance-based system,
but this company has none whatsoever.
Whether you make 200,000, 300,000, or 400,000, you receive the same amount.
If you make 200,000, they will lecture you a little.
If you make 400,000, they will verbally tell you that you did a great job! You may have an opportunity for promotion next time~~ The company is going public~~ You have a great opportunity and position.
P.S. Of course, those who believe it stay, and those who do not leave.
Finally,
protect your basic rights…
I have never been able to accept that positions above management trainee do not receive overtime pay. What kind of rule is that?
You give management trainees a little extra pay, then expect them to work overtime and sacrifice themselves for you…
Would capable people really be that foolish?
Or is this a competition to see who can endure the most?
In the end, they are not selecting the most outstanding talent;
they are selecting the talent with the highest level of compliance!
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Not to dwell further on the incident mentioned by the colleague above, the most frightening thing in my view is that many colleagues around me are overworked and seeing doctors. Previously, the senior manager above me had to resign because his body could not handle the workload. A whole group of employees also developed immune system problems or something. We frequently work until midnight, and even on scheduled days off we are suddenly called in. According to district manager supervisors, they do not have days off either; on weekdays or scheduled days off, they must be on standby 24 hours a day. The chairman expects them to come whenever summoned. The key point is! They are all accompanying him while he eats, listening to his nonsense or his rants about this and that, rather than handling meaningful business. Everyone thinks this dictator has a “fear of going home,” is divorced, and seems to have no family to care about him. On weekday evenings or holidays, he uses work as an excuse to make people accompany him until the middle of the night. Everyone is afraid of him. More and more people are leaving… I’m leaving too ✌🏼 I don’t want to die young… Anyone who thinks they’re too healthy is welcome to come and give it a try.
None
They do not consider employees at all. The promotion system is opaque, and the bonus distribution is opaque. They often come up with many strange activities for employees to carry out. The managers are generally incompetent. You work 9 hours a day but are only paid for 8; the one-hour break is not actually a break. If a supervisor dislikes you, they will definitely use various means to force you to resign.
The office is fairly clean and modern. Employees with religious beliefs can burn incense and pray. The work environment is more American-style, but when it comes to the scheduled end of the workday, it automatically reverts to the norms of Taiwanese companies. Suitable for recent university graduates to gain experience.
The working hours are long, and employees can (only) apply for compensatory time off. The company’s managers lack good leadership skills and dismiss employees without justifiable reasons.
The company has no leadership or organization and likes to lay off employees arbitrarily.