The reception staff on the first floor were very polite.
The restroom was quite clean.
They interviewed me without even looking at my résumé. The interviewer’s first words were: “Your work experience is a great match for the kind of talent I’m looking for~ Please start by introducing yourself.” But after I finished introducing myself, the interviewer kept questioning my work experience and reasons for leaving my previous jobs. Even more absurdly, they brought along managers from completely unrelated positions to conduct the interview as well, which really made it unclear which position I was actually interviewing for. The company gave the impression of being severely understaffed, with endless vacancies to fill. Whenever I described any work experience, they would mock me and say, “What’s so special about that? Was it really that hard?”
Right—clearly, you’re the one who has it hardest. The above was all a dream; anything can happen in a dream. Not having accepted the offer yet is already something to celebrate~
None
1. Frequent overtime and very high turnover
2. The department often cannot find people
3. The supervisor is very hypocritical and has emotional problems
4. The older supervisors still manage people with outdated thinking
I applied for a retail store position and had two interviews in total.
Before applying, I had watched a video on YouTube in which Lion Travel’s HR team shared tips on how to interview, so I prepared some questions and answers. In fact, some of the questions I had prepared were asked during the interview. During the section where candidates could ask questions, three candidates took turns asking and answering questions. The other two had very obviously not done their homework and had prepared nothing to ask. When it was my turn, the interviewer suddenly told the two people next to me to listen carefully to the questions I asked. I wondered how he knew what I wanted to ask.
I asked how the base salary was determined.
How were bonuses calculated, and when were they paid?
Apart from the bonuses paid during the three major holidays, were there any other employee benefits?
What would I need to do during the probationary period, and what standards would I need to meet for it to be approved?
I took notes while HR explained things and also asked follow-up questions about some details. At the end, I stood up and asked whether I would be notified if I was accepted or rejected, and how long it would take to find out. The interviewer asked me when I could start. I said anytime, but they had fixed start dates.
The next day, I received a call asking me to go back for another interview because they thought the retail store position was not suitable for me. They asked whether I would consider another department, corporate services. I replied that I had considered the retail store position because the company was too far away, but they still persuaded me to attend a second interview. The second interview was conducted by the department manager. He seemed like an impatient person and only asked about my computer skills, whether I was sensitive about money, and when I could start work. In the end, they asked me to report to work on Monday. I asked whether there were not fixed start dates, and the manager said no, he would take care of it. I then started working.
It is really far away, and you have to walk a fair distance to find food nearby. People often report illegally parked vehicles. Although there are parking lots here, they all charge fees. Despite there being so many office buildings, there are no designated motorcycle parking spaces, and places where you can park are still considered sidewalks. Commuting by public transportation is also very inconvenient.
Only a visually attractive building
1. The location is very remote, and there are too few shuttle buses to be practical.
2. The existing bonus system means there are no normal working hours.
3. Supervisors are too busy to train people, resulting in new employees being reprimanded and subjected to workplace gaslighting despite not knowing what to do.
4. The water is often too hot and there is not enough to drink, while there is no food available for purchase nearby.
5. The only people who can stay for a long time are long-term employees who do not care about the long working hours or the way people are treated.
6. Everyone must do morning exercises on time every day; those who are not at their desks and participating will be watched closely.
7. Every team has a very high turnover rate.
The large company name carries prestige.
The interview experience was very poor. There were three managers in the online interview at the same time.
While you were answering questions, the managers repeatedly laughed and discussed what you said (while muted). They laughed several times at your responses (and it looked like they were being critical), and you could see their mouths repeating what I had said. Regardless of whether they were satisfied with the answers, behaving this way in an interview is extremely disrespectful. The quality of personnel in the tourism industry is not high—no wonder they have so many open positions. This speaks for itself. I advise anyone considering joining to think twice. The salary and benefits are also poor. They just rely on the reputation of being a large company and apparently think that gives them the right to look down on people like this. The location is remote as well.
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1. The company is located in a very remote area, and only a few buses go there. Although there is a shuttle bus, it is practically useless—if there are not enough seats, you have to find your own way there. The shuttle bus is also frequently late, causing employees to arrive late; the company still deducts their pay and simply says that commuting to work is their own responsibility.
2. Once you get to the company, the water dispenser is often out of water all day, or only has 49-degree water. I am not exaggerating—it really can be all day. Employees often have to go to a floor with a vending machine that sells water to buy some.
3. Senior employees have an extremely poor attitude toward newcomers. When new employees do not understand something, they only scold them without explaining how to do it. This particularly applies to the person in charge of cashiering, who acts as if everyone owes them millions.
4. The department that calls for fairness and impartiality is not fair or impartial toward its own internal staff at all.
5. There are no benefits whatsoever. The company cannot even provide the most basic drinking water. Any gift money or gifts received are paid for through monthly deductions from the welfare fund. The quality of the gifts is laughable—the rice wine jar given recently for the Dragon Boat Festival was so embarrassing that no one even dared take it home. For a travel company’s employee trips, the subsidy is only a few thousand dollars depending on seniority, and you can apply for it only when purchasing Lion Travel products.
5. When it comes to departing employees, the company can be said to go all out to make things difficult for them. They do not seem nearly as capable in their everyday work.
6. Certain employees who curry favor with supervisors can apply for working from home as a special exception, completely disregarding fairness and impartiality.
6. Lion Travel’s tour fees are expensive not because the quality is good; they include various costs unrelated to the itinerary, and senior executives and above simply choose to ignore this.
Newly joined employees only want to leave as soon as possible.
Anyone considering joining this company should think twice.
Happy company, jumping morning exercises (what did you expect?
The old female planner from the xx line (?) at the Kaohsiung branch obediently does the morning exercises—don't just stand there mouthing off.
Newcomers, fend for yourselves.
Be careful when you come here; you may be subjected to relentless probing into your privacy.
Video interview
Not having to travel to a faraway kingdom that feels like it's at the ends of the earth should count as a benefit, right?
The position was in social media marketing.
There were two interview rounds: a first and a second interview.
The entire interview process took a little over two months before there was an outcome.
The manager in the first interview was a very kind female manager.
The questions were not too difficult, mainly focusing on your personality and communication skills.
It felt like she was primarily looking for team members who would get along with her.
Of course, she also asked about professional experience, mainly focusing on cases from the past, but overall, the difficulty was not very high.
The second interview took an extremely long time to arrange, and I was even stood up by the interviewer during the scheduled second interview.
It was an extremely unpleasant experience. HR came out to keep things going, wasting time—apparently, other people's time doesn't count.
Because he stood me up, the interview had to be scheduled a third time. Although he apologized, his attitude was really...
The second interviewer was a male manager who was obsessed with data and asked about data for everything.
If performance was poor, it was supposedly the social media team's problem. He clearly had no understanding of the function and purpose of social media.
He was completely numbers-driven, and even when I provided data to support my points, he was still dissatisfied and kept talking about performance.
I strongly recommend that anyone considering applying for a social media position not apply for this one, because you can tell that whenever performance is poor, social media will be the first team blamed.
Overall, it was a very unpleasant experience. The other articles below really aren't making things up.
It felt like I had been tricked into preparing a proposal and had my life wasted.
Anyone considering interviewing here should really think twice.
The following is a review of Lion Travel’s subsidiary, Lion Travel International Travel Agency:
Colleagues get along well.
The following is a review of Lion Travel’s subsidiary, Lion Travel International Travel Agency:
There is unfinished work every day, so overtime is always required. Even when requesting leave, you have to worry about your supervisor’s reaction. The bonuses are extremely, pitifully small. The manager of Lion Travel’s Lüyoutianxia business department has little ability; whenever a bad case comes up, they dump it on the staff below them. They also require a portion of the performance bonus to be shared. If you are unlucky, you may even end up losing money from your salary. (As far as I know, almost every salesperson in the business department has lost several thousand to tens of thousands of dollars—this is absolutely true.) If you are certain you want to come, first consider whether you can accept the risk of extremely low bonuses (a performance bonus of X per thousand), long working hours, and possibly losing money. In addition, if a salesperson accidentally makes a mistake, the company will require that individual salesperson to pay the full amount. If you are sure you can accept all of this, you are welcome to join us here.
Can't think of any.
1. The company is in a remote location, and there isn't much to eat nearby. Think carefully before coming to work here.
2. Senior employees are unfriendly toward newcomers. When I first arrived, their attitude was fairly acceptable because they were short-staffed. However, after I had worked for about a month and decided to resign due to my career plans, the senior employee's attitude changed completely. Also, because I had to go through procedures on my last day, there were some documents I had no choice but to ask her to sign. However, I didn't know in advance which documents needed her signature, so I ended up having to ask her three times. Her attitude was extremely poor~~~~ She even slammed her pen(?)
(But there are still some nice people there.)
3. The company says that all employees must start on a Monday and leave on a Friday, and you cannot take leave on that day. Even if you decide after only two days that you don't want to continue, you still have to sit through a full week.
Disregard for the Labor Standards Act(?)
what is this?
The technical supervisor seems not to understand what it means to respect interviewees.
Sounds good when you say it out loud
Business was good in the past, so everyone just focused on their own work and let things slide. But now, during the pandemic, all the ugly behavior has come to light, and they keep pressuring employees to resign voluntarily.
They nitpick about everything. Supervisors do nothing but shirk responsibility. You clock in according to the rules, but after clocking out, you are responsible for everything. Before the pandemic, working overtime until after 8 p.m. every day was the norm. Bonuses are also constantly being cut because they are afraid sales staff will earn too much. The only attendance reward is a pitiful 15-minute massage, and you even have to fight to get one. The gifts for the three major holidays are also purchased with money from the employee welfare fund. They make themselves sound great publicly and claim they want to expand recruitment, while privately they keep interfering and pressuring people who are not in their faction to quit. You might as well go to Kangfu instead.
The building is impressive. Other than that, I can't think of any other advantages to write about.
Lion Travel looks glamorous on the outside, but in reality, the salary and benefits are poor. The front-desk supervisors and colleagues bully newcomers, and the colleagues are unfriendly. Newcomers are treated like they don't exist when they first arrive. The turnover rate is extremely high. For fresh graduates, the probationary salary is 25K, and after passing probation, it may increase by only around 2,000–3,000. It's truly a laughable publicly listed company. Resigning was the best decision I've ever made!
Please don't waste your time joining this company! The salary and benefits are a complete joke.
1. Good reputation of a large company
2. Gain hands-on experience at a large company
1. Key point: “businesspeople” who care about saving face
2. Strict focus on cost performance + high pressure, but the salary..........
3. Extremely slow promotion
4. Fewer food options nearby; most people solve this by ordering group meals or cooking for themselves
P.S. Employees and employers each have their own positions, so think carefully about what you want
Really... I can't think of any. Maybe only the name sounds better than that of an ordinary small company?
1. Low starting salary and limited raises
The starting salary for graduates is NT$25,000, which is extremely low, and future raises are also limited. The performance bonus is tiny—practically the same as not receiving one at all.
2. Discretionary work-hour system with no overtime pay
Starting work at 9 a.m. and leaving at 7 p.m. is considered early. The office is still brightly lit at 9–10 p.m., and during peak seasons, some people even work until midnight and sleep directly in the office.
3. Extremely toxic company culture
The company culture is terrible and extremely unfriendly to newcomers. New employees are basically treated as if they don't exist. If they make a mistake, veteran employees will yell at them (yes, I'm not exaggerating—the newcomers who joined at the same time as me were often loudly berated by veteran employees because they learned more slowly; people in the department next door could hear it, and some newcomers were even yelled at until they cried, without the veteran employees showing any intention of stopping).
4. Some employees have questionable personal conduct
Some veteran employees deliberately play tricks on newcomers by stealing documents that the newcomers leave on their desks after work, then intentionally asking about them the next day. When they see that the newcomers cannot find the documents, they take the opportunity to harshly berate them. Therefore, you have to put everything away after work and lock all the cabinets.
The remaining issues are relatively minor, such as inconvenient transportation, cramped seating, and high employee turnover.
Overall, it is a company that fails to live up to its name (I joined in 2015 and left a few months later. There were over 20 people in my cohort that year, and not a single one of them is still there today).
Leaving work on time
1. There’s nowhere nearby to buy food—it's practically a food desert.
2. The general affairs staff really have no idea what they’re acting so smug about. Even when you go to get a cabinet, they’ll snap at you, asking, “Couldn’t you have left a message in the system first?” Do you really think people reporting for work on their first day would know that?
3. During the pandemic, if you forgot to bring a mask when taking the elevator, you’d be told to take the stairs instead. Even if your leg was injured and you were limping, you still had to use the stairs.
4. When you go to HR to add family members who need to be supported to your insurance, the HR staff are always extremely sour and aggressive.
It looks more respectable when talking to others about working for a large company!
Working as an administrative assistant in a certain department
1. The supervisor distributed the workload unevenly. During the interview, I had already said that I did not want to work overtime regularly, but because of the uneven workload, I ended up working overtime every day. I reported this to the supervisor, but they ignored it!!
2. The pay is low and the pressure is high. How can they expect me to take on so many responsibilities for such little money!?
3. There are three senior employees in the department who gang up to criticize newcomers. When the senior employees make the same mistakes, they cover for one another. They are also very petty and love reporting minor issues to the supervisor.
4. The holiday bonuses at this large listed company are even more laughable than those at small companies. Everyone says the chairman is extremely stingy.
5. Even though there are cleaning staff, they check the surveillance footage to find out who caused certain environmental problems.
6. The people there seem to be under a great deal of stress, and they all vent in the restroom. There are often baffling incidents in the restroom, such as toilets being damaged—something I had never heard of in all my years of working.
None
The location is desolate. It feels like this company has made working overtime the norm. They didn't even send an email after the interview to let me know whether I was hired. It's really quite terrible.
0
I have currently been working here for about four months.
Every sales representative is extremely busy and simply has no time to teach you anything. You have to figure out how to use the booking system and things like that on your own; otherwise, you can’t work. The training feels like it might as well not have happened. When you return to the store and join your assigned team, they even ask you, “Didn’t you attend the training?” The whole company is just very confusing. Overtime pay would be one thing, but there is none. For perfect attendance, all you get is a 15-minute massage. Difficult customers call you all the time even after you’ve gotten off work. To make matters worse, I also encountered an overbearing supervisor who constantly targeted me. If you didn’t do what he wanted, he would keep bothering you until you gave in. I originally really wanted to stay for a full year or something, but now I can’t wait to leave and be free.
1. A++-grade office building
2. Shuttle buses run between the office and the MRT station for commuting
3. I heard the salary package is competitive?
1. The interview was held on the ninth floor of the Neihu headquarters. It was my first time seeing an entire floor of meeting rooms without any partitions—not even dividers. Each area was simply marked off in a circle with a table, projector, and screen. Everyone could hear the sounds from the other areas, so it was extremely noisy!! I couldn't hear the interviewers clearly!! It was my first time seeing such poor meeting quality and space!! The company is really cutting costs.
2. A very superficial culture. An executive vice president entered the elevator, and many people greeted them by saying, "Hello, VP." During the interview, the co-interviewer also referred to the other, primary interviewer as "superior," even though they were only an assistant director.....
3. The interviewer said that the bonuses and total number of months' pay were very low.
4. Although it is an A++-grade office building, the location is still very remote (fortunately, there is a shuttle)!! There is practically nothing around—not even a bird lays an egg there. It's also near an interchange.
5. Male interviewees are required to wear formal attire and a tie!! The problem is that neither of the two interviewers was wearing a tie themselves~~
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An extremely low-paying sweatshop company. After becoming a permanent front-counter staff member, the base salary is 24,000, with labor and health insurance premiums still deducted. Bonuses depend entirely on luck, and the standards are extremely high. Overtime is routine, but there is no overtime pay. If you carelessly enter a customer’s order incorrectly, you have to bear the cost yourself and have money deducted. It’s truly awful.
Unexpected, right?
I heard that Lion Travel had poor operations before. Please have Lion Pencil acquire their company.
I don't know if it's true or not—does anyone know?
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A 32K job, two interviews totaling four hours—may I ask whether your company is both idle and inefficient?
And after hiring me, you still told me to look up the standard-form contract online myself, then tested me on my first day at work. Seriously.
You kept pressuring interviewees to emphasize, "I really like the travel industry, and I’m very ambitious, interested, and driven."
Many young people
High turnover and low salaries—that’s what I’ve seen everyone write.
What is the working atmosphere like there?
Does anyone actually enjoy working there?
Interview Pros
1. The company is very large, and the office is spacious and beautiful.
2. There are leisure classes available to participate in after work?
3. They respect job applicants, carefully listen to their experience, and carefully review their portfolios.
Interview Cons
1. The salary does not seem high. They did not provide a definite figure and kept giving vague answers.
2. Overtime can be required at any time, so you need to be able to handle pressure well.
The colleagues are all very friendly. Most of them are young, and they are also very willing to teach.
The pay is low and raises are slow. For almost the entire year, leave is restricted. Taking time off to see a doctor makes you feel like a criminal.
We work overtime every day. There is no so-called off-season—just peak season and extremely peak season. It’s at least 10 hours every day.
We can’t even eat lunch on time. It gets delayed until two or three in the afternoon. Every day, we work overtime until eight or nine at night and still haven’t eaten.
The transportation is extremely inconvenient. The surrounding area is desolate, making it very difficult to find something to eat.
The year-end bonus is always very small, and the holiday bonuses are also low—just over 1,000 each.
The travel subsidy depends on seniority. It starts at 600, and even after working there longer, the maximum is only 6,000. There are also many restrictions: it can only be used to offset the cost of company-organized tours, and tickets without a name on them are not accepted.
I really can’t think of any, unless you’re a member of the royal family or a well-connected person. At most, it’s suitable for fresh graduates to pad their resumes, and I sincerely recommend not staying too long!
As most rumors say, the salaries and benefits across the board are truly terrible—just barely meeting the minimum standards required by the Labor Standards Act... and they still make all sorts of deductions.
The Taipei headquarters is a little better, but the various units at outposts and in other cities have so few resources that it makes you want to cry. Employees also have to take turns cleaning the bathrooms and maintaining the environment.
They constantly promote themselves externally as a “happy enterprise” and talk about being listed on the stock exchange, but in reality, they are the best representative of Taiwan’s traditional exploitative bosses’ “happy enterprises”... with endless cost-cutting.
The hierarchy between the headquarters and branch offices in various cities is very clear-cut. Department heads and other managers are seriously caught up in infighting, and political issues are obvious.
The company is extremely fussy, with many outdated and useless rules like those in the military....
Chairman = Emperor
They constantly shout about innovation externally, but in reality, they are a very standard traditional industry company.
The company’s overall turnover rate is extremely high.
The process is smooth, and the employees’ situation is at the heart of it.
Three months before graduating from university, the salary is 25k; during the night-shift rotation, it’s 28k, with overtime and scheduled days off.
There is air conditioning.
Had to wait a long time. During the interview, the HR representative at the Kaohsiung branch habitually wore a mask (with no obvious signs of a cold in their appearance or voice), which came across as utterly insincere and unprofessional.
A massage for perfect attendance
The female planners like prying into other people’s privacy, so you can imagine their level of politeness.
Employees spend the whole morning scrolling on their phones, gossiping, and talking about their children. They only obediently do morning exercises when the vice president arrives—their superficial efforts don’t even pass.
They claim to offer competitive salaries, but after the interview they give you the lowest possible amount (and conveniently include the meal allowance, making it effectively worthless).
The workload means you can work overtime to your heart’s content.
The classic quote from the Kaohsiung vice president: “Whether the company hires you or not, it won’t make money; whether the company hires you or not, it won’t lose money.”
The supervisor only talks, then continues discussing their own children.
None
They claim to be a happy company, but it's all lies…
Raises are slow and the work is based on a responsibility system, yet promotions depend on attendance, with a strong emphasis on lateness.
They also place great importance on employees working overtime, as if that were a sign of good performance.
They are a leader in the tourism industry, but even after 20 years, the employee travel subsidy is still only NT$6,000.
What's more, employees are required to purchase the company's products, which makes it feel like the company is taking advantage of us again.
If you're going to work in the tourism industry, you might as well work at Comfor instead!
Two days off per week; the company sells both breakfast and lunch.
The certification department is very exploitative: you have to arrive at the company early and work overtime until late, with inexplicable bans on taking leave. Even on typhoon days, you still have to brave the rain to come in for duty. The supervisor also loves to nag. Think twice before applying to this department.
Well-known, the work environment is okay. When there’s nothing going on, weekends are off and public holidays are days off.
The work is based on a responsibility system, with no overtime pay. You’re on call at all times, and being forced to handle work that isn’t your own in the early morning or on holidays is called “teamwork.”
Clock in when you start work, but leaving is based on responsibility. The scheduled start time is 0900, and being late results in a pay deduction. However, with one word from the chairman, everyone in the department has to arrive at the company at 0800 for a morning meeting. What is supposedly a meeting is really just listening to the chairman lecture and deliver his teachings. Meetings are also held irregularly on holidays; absences require taking leave, while attendance comes with no compensatory time off or pay.
Although it calls itself the leader of the travel industry, it achieves this by exploiting its employees. The company has a very severe overtime culture, which is all brushed aside with the phrase “responsibility-based work.” The office is still brightly lit after 10 p.m., and working until one or two in the morning is also commonplace.
The internal organizational structure is very strange. All Lion Travel job titles would be two levels lower at a normal company. The company has nearly 10 general managers, 20 vice presidents, and more assistant general managers and managers than you can count.
I advise people interested in the travel industry to give it a try, but don’t set your expectations too high—you’ll be very disappointed.
Employees are generally young, and the workplace atmosphere is cheerful and relaxed. The department’s organization and systems are well established, and the project cycles are short, making it suitable for recent graduates to explore and learn. Managers lead with principles and are also willing to give newcomers opportunities to try things, so newcomers can learn quite a lot. There are opportunities for overseas business trips approximately once every six months. Destinations depend on the project’s travel location and could be Japan or Northern Europe. Each business trip lasts from 5 days to 3 weeks. Although this is a design position, there are also performance bonuses; on average, you can receive bonuses of 4,000–8,000 per month. The base salary is generally in the low 30,000s, and taking on the team leader role seriously will lead to another salary increase.
Overtime is frequent; regularly working until 7 or 8 p.m. every day is normal, and sometimes work continues past midnight. Employee benefits are poor, and the company is very stingy. Despite being a travel agency itself, it does not offer employee trips.