This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThe lunch was delicious
Eclat Textile Co., Ltd.—Xizhou Plant—Printing Department is truly the worst-managed workplace I have ever worked at internally.
The supervisor’s management abilities are seriously problematic, they treat newcomers poorly, workplace bullying is severe, and there is no unified internal SOP... among other issues.
As a young person who has just entered the workforce, I really do not know or understand much, and I came to this workplace with an attitude of wanting to learn.
But I have never seen any workplace require newly hired employees to “not take notes and only rely on their memory.”
It sounds absurd, but that is exactly what happened to me. When I asked why I couldn’t take notes,
my supervisor mocked me, saying, “This stuff is so simple—you can just remember it. Why do you have to write notes?”
I don’t know whether the information here is some kind of national secret or classified document.
I was only writing down how to operate the machines because I was genuinely afraid I would forget. If I operated them incorrectly and caused a machine breakdown, wouldn’t that be even more troublesome?
I wanted to do things well, yet my supervisor scolded me, saying I was “like a robot that only knows how to follow procedures rigidly.”
Every time I took out my notebook to record the operating procedures for the various machines, I was scolded again.
I admit that I do not learn very quickly and that it takes me longer to understand things.
That is why I wanted to take notes to help me remember, and so I could review them if I forgot something at the time.
But my supervisor and other colleagues left me completely confused.
Everyone operated the machines according to completely different SOPs. When I asked what the differences were, all they could say was, “Doing it their way is the most correct way”???
When I learned the supervisor’s SOP, colleague A scolded me; when I learned colleague A’s SOP, colleague B scolded me; when I learned colleague B’s SOP, colleague C scolded me.
In the end, I chose to learn according to the supervisor’s SOP, but I was still scolded by the supervisor, who asked, “Who taught you that?” Wasn’t it you who taught me?
May I ask: Is someone with amnesia being put in charge as the supervisor? Is there really no problem with this department?
The colleagues’ fake kindness aside—I am only here to work, after all.
But the internal management of the workplace is a complete mess, with absolutely no order.
I asked the supervisor where the SOP documents were because I wanted to take a look. The supervisor replied, “There are no SOPs established here.”
When I asked why they had not established any, I was looked at with an expression that seemed to say, “You’re a newcomer who has just entered the workforce—do you think you can tell me what to do?”
..
There are actually many more things I could say, but I will stop here.
I don’t know whether all Eclat Textile Company locations hire supervisors like this.
But I encountered one in the Printing Department at the Xizhou Plant. It was obvious that the supervisor looked down on newcomers and wanted to make things difficult for them.
The office building is beautiful.
There is an employee cafeteria with several meal options.
The benefits package is good, and the year-end bonus is fairly generous.
Teams is used as the communication app, so basically you don't need to let work groups invade your LINE (though it also depends on the position and team; our team still has several LINE groups, and we even had to add suppliers on WeChat. They also ask you to install the company's Outlook on your phone so you can check emails at home).
There is standardized training for new hires, but after that, everything depends entirely on your luck with team assignments. I happened to be assigned to a terrible team.
For an assistant position, the salary is not high to begin with. In addition, the actual work differs greatly from what was mentioned during the interview regarding no experience being required. They expect you to be productive immediately, with extremely little room for error. The instruction is not detailed enough, and they easily become impatient. Every day, you are assigned a great deal of work but given very little time to complete it. They also expect you to take work home to prepare and familiarize yourself with it, so that you will not have to spend time absorbing it during work hours. They say things like, “You should organize this at home and review and memorize it before bed.” If they did not say otherwise, I would have thought I had enrolled in a pre-exam cram course.
In addition, if you do not finish the tasks assigned that day, you are required to complete them before leaving. Sometimes they teach you something new only half an hour before the end of the workday and then require you to finish it before leaving. In practice, it is simply impossible to leave on time, so you have to spend extra time resolving it.
After the end of the workday, a notification pops up on the computer saying that anyone who has not applied for overtime should leave. In reality, it is useless, because they tell you to select any reason and continue working—sometimes for as little as 15 minutes and sometimes for as long as two hours. About half the time I was employed there, I did not leave work on time, yet I was never able to submit an overtime request. Several times, I told the approving supervisor that I wanted to apply for overtime, but they just brushed it off, saying, “The company encourages people not to work overtime, so please avoid applying whenever possible,” and, “You failed to complete what you were supposed to do, which is why you were delayed until the end of the workday, so this cannot be applied for.” I tried to communicate and report all of these issues, but afterward they were simply ignored. They would only exchange a few polite words and continue demanding that I complete everything perfectly.
There were also situations such as meetings with supervisors during the probationary period. They very much liked using time after work to ask you to chat for around 30 minutes. After I raised the issue, they said, “I didn’t know you had things to do after work. I thought you might be freer now, so I figured I’d talk to you.” This was extremely disrespectful of subordinates’ personal time.
Although my personal employment experience was extremely poor, and I also had many differences in opinion with my supervisors and colleagues, if you really enjoy working overtime, care relatively little about your quality of life, and have little to do outside of work, I highly recommend giving it a try, because the benefits really are quite good.
People who like working overtime can go there.
It depends on your luck as to which team you are assigned to. Supervisors have a lot of power over how they pressure you. Some teams are fine, while others are very good at pressuring you. You may work overtime until you are exhausted, and they may give you an excessive workload that leaves you no choice but to work overtime. They have an arrogant attitude and think that simply because they have been there longer, they can pressure newcomers. If they dislike a team member under them, they will force that person to leave and are very good at finding evidence. Supervisors speak to you sarcastically and have an arrogant attitude. Ask a question and you may be loudly scolded. There is no training; you have to work up the nerve to ask questions, and if you make a mistake after not asking, they will harshly berate you. Basically, it is very difficult to stand up to senior employees because they have unchecked power. The authority given to your direct supervisor means it depends on your luck. If you want to train your ability to endure and work yourself to the bone, you can give it a try.
1. All the basic benefits you would expect from a large company are provided, and the new building has excellent facilities.
2. The base salary is average, but the year-end bonus is high.
3. The company provides comprehensive training for new hires; after joining a team, however, it depends entirely on your luck.
4. There is an employee cafeteria.
1. You do not meet the hiring manager during the interview. After joining, you may experience a gap between the expectations of the hiring manager and those of the manager who conducted the interview.
2. It largely depends on your luck which team you are assigned to. Some managers have no willingness to train newcomers. Although the position advertised is an entry-level “assistant” role, they expect you to be immediately productive, allow no room for mistakes, and tell you that everyone else is too busy to take the time to train you or share the workload. The manager may repeatedly say, “You’ve worked before, so I shouldn’t have to teach you, right?”
3. Overtime pay is provided for only two hours. If you cannot finish your work, you can only work unpaid overtime. If you have something to attend to and cannot work overtime, your manager may imply that you do not really need the job. How often you have to work overtime really depends on the team! In very busy teams, staying at the company until 9 p.m. is very common......
4. Some managers have extremely old-fashioned and traditional views. They cannot even accept employees using their phones at their desks to reply to messages, and they mock employees who came from smaller companies for being more casual and not understanding the rules.
No advantages
Maliciously lays off employees
Think twice before joining
There will be a new building later.
1. The HR person conducting the first interview seems like a college student who just graduated.
2. It depends on luck which team you join. If you're unlucky, you may end up in a department with poor management and a terrible environment.
3. Colleagues are distant and deliberately make things difficult for newcomers. You can count on one hand the number of people you might meet who are willing to treat you like a human being and speak to you properly.
4. If something goes wrong, supervisors will only pretend nothing happened (there may also be supervisors who take responsibility; I just didn't encounter any).
5. Overtime, overtime, overtime, overtime, overtime, overtime.
6. The lunch break is quite long, but some people continue working during it.
7. Even after you submit your resignation, HR will still gossip about you with colleagues from other teams—and in a particularly nasty way.
8. There are a great many interview rounds, but they only ask the same questions, which is a huge waste of time.
9. There are many problems at the factory, but the business team has to shoulder them all themselves.
10. As soon as newcomers join, they are not taken seriously. Even if you have a problem with your computer, contacting IT does not necessarily mean anyone will help you.
Think it over carefully, everyone.
The advantages of an overseas assignment are free meals three times a day, free accommodation, and, as I recall, a seven-day trip back to Taiwan once every two and a half months.
1. Each factory operates independently
The factory manager’s leadership style varies, and to a large extent determines how that factory operates.
The factory manager I worked under at the time was a traditional, old-school type. He liked drinking whiskey during holidays and festivals; if you didn’t drink until your glass was empty, he would get you blacklisted.
But even if you drank it all, if he didn’t like you, it was still completely useless, haha~
If you want things to go smoothly, you’d better know how to curry favor with the factory manager. Or, as the saying goes, connections mean everything—having connections really does let you live very comfortably.
2. There was absolutely no training before the overseas assignment; basically, you had to start from scratch and learn everything by yourself.
I recommend that anyone interested in an overseas assignment in garment manufacturing first develop a basic understanding of garment construction and the garment manufacturing process.
Going overseas only after that makes it less likely that you’ll break down. Otherwise, people without foundational knowledge can end up being overwhelmed and returning to Taiwan almost immediately.
3. The most difficult part is still interpersonal relationships.
There’s no solution. Taiwanese people really do tend to engage in internal conflict, and this company was no exception. It’s best to hope that you don’t encounter bad colleagues,
but that’s the hardest part.
The lunch boxes are delicious, and there is a lunch allowance subsidy.
The lunch break is 1.5 hours, but if the work cannot be finished, I see people in the same group working throughout their lunch break...
People in other groups start receiving and sending emails before 8 a.m. and do not leave until 8 or 9 p.m. It is a wonderful place that is extremely suitable for learning! The company does not pay overtime; your efforts will be reflected in the year-end amount, provided that you make it to the end of the year.
When I leave at 6:30, the entire floor is still brightly lit! Everyone is reluctant to get off work, which shows how strong the sense of solidarity is! They treat the company as their home.
Although the company provides computers, everyone still places great importance on traditional handwriting. They enjoy copying text and practicing calligraphy! Cultivating the mind and character!
The year-end bonus is too high! The only drawback! I hope to learn from more companies.
There is a company shuttle, the year-end bonus is decent, and there is a lunch break
Frequent mandatory overtime, with restrictions on overtime pay
High workload pressure, little interaction within the team, and somewhat lacking in camaraderie
The workplace location is very inconvenient
Little basic training, so you have to rely on self-study and work overtime every day at the beginning
Semi-accountability system; if you make a mistake, you get singled out
The company has a strong reputation.
- The apparel business routinely requires overtime; when the workday ends, employees are asked to clock out first and then continue working.
- Low base salary (but a high year-end bonus).
- Very high turnover, which means business staff are generally unwilling to train others and shift the blame to subordinates when problems arise.
Colleagues within the same department get along harmoniously.
Most managers have a strong sense of self and are arrogant. You cannot oppose the ideas of those above you, and there is no way to communicate. If you make one minor mistake, you will be permanently blacklisted.
Performance evaluations and year-end bonuses are neither transparent nor governed by any system. The ready-to-wear department generally has a high turnover rate, interdepartmental conflicts are severe, and people make sarcastic remarks. When problems arise, they only shift the blame to one another.
If you are an obedient robot that never makes mistakes, this company may be a good fit for you.
There is a company shuttle bus.
At most, only two hours of overtime can be claimed, and you must wait for your supervisor to ask before you can claim it. If they don't ask, you can't claim it, and employees may also be required to clock in early.
They like seeing employees work overtime; even if the work is finished, employees who do not stay to work overtime voluntarily to “enrich themselves” are considered unserious employees.
The heads of the various departments do not get along. Personal grudges between supervisors affect the work of frontline employees in each department, yet they still have an inflated sense of confidence and believe they are leading well.
1. Fabric Business Assistant:
Depending on how busy the group is, a small number of groups may be so busy during peak seasons that employees have to work overtime on weekends, while other groups can leave work on time and have weekends off. (However, compared with Garment Business Assistants, there is less overtime.)
The year-end bonus is quite good. When I was there, it could be equivalent to 4–6 months’ salary.
2. Garment Business Assistant:
The year-end bonus should also be quite good.
1. Fabric Business Assistant:
The work is somewhat monotonous, but it is a large company with stable operations.
2. Garment Business Assistant:
There is more overtime than in the Fabric group, and no overtime pay.
Also, the interviewer will likely emphasize the importance of working overtime to the interviewee.
The supervisor is very good at making grand promises.
The base salary is low, and they absolutely refuse to give raises. They keep emphasizing the high year-end bonus, but when you do the math, it’s basically about the same as at other companies—without having to work yourself to the bone through overtime. Overseas assignments are even worse… You’ll know once you join.
You can take a lunch break
You work overtime every day, and they don't even pay overtime
The company habitually exploits its employees, and management generally has an overly positive view of themselves.
Does not respect job applicants, does not carefully review resumes, and wastes both parties’ time