The colleagues are pretty good.
I applied for a position at minimum wage and discovered that the average length of employment at this company is only about a year or less.
Of course, it’s common for companies and applicants to each talk up their own strengths during interviews.
But I never expected the gap to be this huge.
The job was described as wonderful during the application process, but I really couldn’t stand it after only a short time at the company.
The position I originally wanted to apply for was said to be filled, so I asked whether other departments were interested.
I asked the interviewing supervisor whether it would be possible to transfer to another position later on, since learning more would be beneficial.
After joining, I found that transferring internally was incredibly difficult for colleagues.
If you really want to transfer, you even have to handle two jobs at once.
If you don’t respond to messages on weekends, your supervisor may still pressure you to do so.
With more than a dozen projects on your plate each month, you are constantly criticized and made to feel like a thief stealing your salary.
Overtime was changed to an application-based system, which I checked and found to be legal.
However, being rejected when applying or questioned by your supervisor about your “kimochi” (feelings) is really unpleasant.
Of course, there is no meal allowance for overtime either.
There are piles of terrible projects. The sales team agrees to everything, so you have to do everything.
It is also very common for the people carrying out the work to be criticized later when the costs do not match.
There is no comprehensive training; you are simply left to do things however you think is best.
When a project goes wrong, the supervisor does not step in to handle it and simply leaves the employees below to solve it themselves.
The supervisor never cares whether you live or die.
They gave 2,000 yuan as the annual bonus—at most, that can only be called a teaching bonus, right?
I heard senior employees discussing how there was also a case two years ago in which the annual bonus could not be paid.
Before Lunar New Year, they only paid half a month’s salary.
I don’t know whether this is a rumor or true. Could any former employee who happens to see this clarify?
(I remember there was no pandemic two years ago, so I don’t know what excuse the boss gave.
I have also experienced late salary payments; being delayed by a day or two is something I won’t quibble over here.
I’m just afraid I’ll really encounter the half-salary situation mentioned by former employees.
Even after resigning, the supervisor continues to haunt and exploit people. It’s truly frightening.
You really need to think twice before applying.
If you only want to earn enough to get by and don’t mind the situations mentioned above,
you could consider giving it a try—as practice and to accumulate “experience.”
If everyone later sees a pile of positive reviews appearing,
you should suspect that the company itself is using fake accounts to post favorable reviews.
The only advantage is that because the company needs disposable employees, it hires mostly young people. As a result, young employees have plenty of common topics, and the workplace atmosphere is also very fun.
1. Overtime is routine. Since my first week at the company, I have never left work on time. The scheduled end time is 6 p.m., but in practice, leaving after 7 p.m. is considered normal.
2. The supervisor does not care what the department staff think. Whatever they say is treated as correct, and whenever someone disagrees, they will argue until they win.
3. New tasks are frequently assigned at the last minute, regardless of employees’ current workload. Finishing the work well and on time is considered the bare minimum; if you cannot, it is treated as personal negligence. They never consider that we have already reported being unable to handle the workload.
4. There is no employee training whatsoever. You have to figure everything out yourself. If you make a mistake, you only receive a barrage of criticism; even if you do things correctly, you receive no praise because that is considered what you should do.
5. The company is extremely stingy with internal costs. When you claim overtime pay, the supervisor acts as if you are slacking off and stealing wages. After working for nearly a year, my year-end bonus was only NT$2,000, the same as a part-time employee’s. I asked colleagues who had worked there for more than two years, and their year-end bonuses were not even half a month’s salary. Their pay was only NT$2,000 higher than a new employee’s, yet they were criticized every day and told that since they earned more than others, they should do more work. At the year-end banquet, they said everyone would receive a prize, but all the prizes were gifts donated by clients. They are truly very stingy.
6. Company rules are ignored. As long as the client pays enough, you are forced to do a pile of tasks that should not be your responsibility, and you have no right to refuse.
7. The company claims to provide a five-day workweek, but in reality, even during the Lunar New Year, the supervisor will ask employees to work overtime from home to create the image that the company places special importance on clients. Clients also frequently call after work, sometimes even after 10 p.m., to request work.
8. Cross-department disputes are constant. Consultants often take on projects just to make money and then wash their hands of them. Whenever a problem arises, they immediately blame the execution team, while the supervisor is also the first to criticize employees in their own department for poor performance.
9. The snack cabinet is never fully restocked, bonuses have never been paid, and there is no bonus for returning to work after the holidays. All the benefits are essentially fake. The only real things are excessive unpaid overtime and the rats in the office that never seem to go away.
10. Employees are treated like disposable chopsticks and have no prospects for development. Want to learn marketing-related knowledge? Want a raise? Forget it. They will even tell you to keep working during your breaks, and they will not let you off even when you are on vacation or have resigned.
BTW, if you have worked here, you know that the company’s positive online reviews are fake—they were all generated by fake accounts and bots. For everyone’s sake and future, do not apply or interview for a position at this company; you will truly waste a significant part of your precious life. The best way to judge whether a company is worth staying at is to look at the senior employees, but this company has very few people who have stayed for more than a year, and they complain every day about wanting to resign. Do you really think this is a company worth staying at?
The company has an elevator, and the older gentleman who guards the entrance downstairs is very polite.
I really can't think of anything else...
1. They tell clients that the company has more than 80 employees, but in reality there are probably fewer than 50. They hired a bunch of recent graduates who know absolutely nothing about marketing and keep passing clients around like a ball. I don't know whether this counts as deceiving clients.
2. The company doesn't even have an HR department. Overtime pay and other matters are unclear, and when I asked about them, I was inexplicably snapped at by what I assume was a newly hired accountant.
3. Before I was hired, they spoke very highly of their training. After joining, though, it felt like I was simply left to fend for myself. I couldn't get answers to anything and could only search online on my own.
4. The company's kitchen sink can get so dirty that it grows mold and mushrooms. The sticky board is dirtier than my floor at home. One day, while drinking from the coffee machine, I discovered a cockroach floating inside it!!!!!! I ran straight to the bathroom and threw up violently.
5. The supervisors have no ability whatsoever. It seems they don't even know how to operate ads. I don't know how clients dare to let this company handle their advertising.
6. The coworkers seem easy to get along with on the surface, but privately they scheme against one another. If you're not careful, you'll become the subject of all kinds of rumors and gossip. From the boss and supervisors to the coworkers, I don't know whose words can be trusted.
7. Not a single benefit listed on 104 was actually provided. I was essentially tricked into joining.
8. I heard from senior colleagues that salaries had been paid late multiple times before. It really opened my eyes.
9. The salespeople think that printing “consultant” on their business cards and acting arrogantly makes them impressive. They're all recent graduates—how can they send them out to discuss marketing with clients? It doesn't feel like any of them has experience.
10. The boss always thinks you're slacking off or stealing your salary. Your hard work will never be recognized.
11. The senior manager never seems to do anything but stay busy. You can't even find them when you want to ask a question. A company where even the supervisors are incapable is truly worrying.
12. The salespeople and the boss are only good at talking and making grand promises, but what they deliver is completely different. I guess this is how they lure clients in.
13. The so-called integrated marketing company actually outsources everything to part-time students because so many people have resigned and left.
14. I heard that the boss once told the company to create a fake brand, then invited people from other marketing companies to give presentations so they could steal their prices. From top to bottom, these are people of questionable character. It seems there is really no reason to stay any longer.
15. The company's systems are a complete mess. Fortunately, I have also found another job and am preparing to resign. I sincerely recommend that you not try this company lightly—you'll discover that a company can actually be this terrible.
None
I'm surprised this company is still alive~
- There are few barriers to entry, making it a beginner-friendly starting point for career changers with no experience
- Relaxed and comfortable work atmosphere; colleagues are young and easy to get along with
- The boss and managers are kind and approachable, with little preaching
- Learn about the ecosystem of the digital marketing industry
- Develop social media literacy from the content-production side, becoming more perceptive toward online discourse involving paid manipulation
- Poor communication efficiency: many meetings are forgotten, and no one records or carries out the conclusions; for most matters, saying it is tantamount to saying nothing
- Habitual cost-cutting: whether it concerns outsourcing or internal staffing costs, the company saves wherever possible, offering below-market rates while demanding a great deal
- High employee turnover (monthly turnover is 5%–10%; conservatively estimated at over 60% for the year). Although the atmosphere is young and fun, the lack of accumulation limits overall growth
- The company defines itself as a beginner village, focusing on recruiting newcomers and extracting the newcomer dividend during every annual graduation and job-switching season
- Employees are treated like disposable chopsticks that can simply be replaced when used up. There is neither the sincerity nor the system to retain mid-level talent through raises and promotions
- A time-manipulation rule exists whereby being one minute late equals being half an hour late
- You are better off changing jobs directly than expecting a raise or bonus from the company
- A pick-and-choose approach to policies: when calculating working hours, cutting wages, or exploiting employees, company policies exist; when it comes to decision-making and promotions, suddenly there are no company policies
- On the surface, it is a flat organization; in reality, there is a clearly visible yet impossible-to-cross invisible organizational hierarchy
- Work teams are not given real authority or trust. Everything requires approval from the organizational head, who is stretched too thin. Although proposals are not unreasonably rejected, decision-making and action are extremely slow
- If you cannot self-motivate to learn, grow, and accumulate tangible work results, there is no point in padding your résumé or title here. This is not a prestigious major-enterprise-type company, and the company has no systematic training program
A beginner village is still a beginner village. Once you have learned enough, get out quickly.
Don't stay here and humiliate yourself.
Even highly capable people usually do not stay.
There are generally only three kinds of people who stay for a long time:
1. Members of the company's ruling class
2. People of questionable ability whose legs have gone numb and who cannot get away
3. People with comfortable personalities who want to coast through life
The restroom is clean
Regular overtime
You have to pay out-of-pocket for transportation expenses on business trips
(Although you can claim reimbursement, it is not easy to get it approved)
If you need to go out after arriving at the company, don't carry too much money with you. If you ride with your supervisor, the supervisor will not pay the transportation fare, and the new employee will be expected to pay.
The colleagues are nice and there’s a lot of freedom. You won’t be messed with by your team members or coworkers—only by some other bizarre manager.
Actually, I’ve always thought the boss was pretty nice and would follow the Labor Standards Act. Overtime can be exchanged for compensatory leave or money; it’s just that their judgment of people is pretty poor.
The most important person in the company is HR, and then this woman who says she has～～～a lot of experience seems to have come in. But it seems that, besides having extremely poor emotional control, she also can’t do her job well. She’s the classic kind of person who says every day that she’s very, very busy but can’t handle anything—and she keeps lying, too. None of the problems are ever her fault; they’re always yours～～～Even when she’s clearly in the wrong, she’ll scold you first～～～
I originally thought your company still had a glimmer of hope, but maybe this woman is going to start a domino effect this year. Watch out! The people around you probably won’t last even three months～～～
I sincerely recommend that if you had come to this company a year ago, it might still have been okay—you could have gotten to know some marketing friends. But now, forget it. I really don’t recommend it. It’s terrifying; run while you can.
If you don’t believe me, you’re welcome to come experience it yourself.
Very free
I heard that many senior employees are planning to resign again recently. I’m really curious how this company manages to survive.
Would it be better to change into a cryptocurrency company?
The business team can’t do anything and only relies on talking, while the planning team is chased by projects and clients every day～
A social media post can only take 2 hours, and a proposal 6–8 hours.
How good can the proposals or creative work possibly be?
This isn’t an assembly line; at least it’s supposed to be a “marketing” company～ Does it have any awareness of what a marketing company should be like!
It looks like SEO has been suppressed on Tianyancha～ Welcome, wronged souls, to leave comments on GMB!
Do the greasy-haired manager and the female planning supervisor actually care about the company’s employees?! Stop floating around in the sky and come back to reality.
The year-end bonus is always issued only at the end of the workday on the last possible day, and no one knows what the criteria for evaluating the bonus are.
I suddenly miss the manager with the other unusual surname; at least his actions were more substantial.
Applicants, please think twice!
Colleagues are easy to get along with
The work atmosphere is pretty good
You can use clients’ money to gain experience
First:
Whether it’s the company policies, performance bonuses, project information, or anything else, not a single piece of information is transparent.
A lot of decisions are made by supervisors on their own during meetings, and employees are always the last to know. Sometimes no official announcement is even made.
Second:
The office environment is still just as bad. Although there has been some improvement recently and a cleaning company has been hired, supposedly to give employees more energy to focus on work (it sounds nice, but who knows whether they’re really thinking about employees’ well-being, haha).
Third:
Year-end festival bonuses, project bonuses, year-end parties, opening-of-business red envelopes—you name it, the company simply can’t deliver any of these benefits. I have no idea how bad the financial situation is. If you can’t afford to provide them, don’t flaunt these benefits on 104 to deceive people.
Fourth:
The supervisor is basically useless, as if they’re just sitting in that position waiting to retire. They have no marketing knowledge or concepts whatsoever, and I really don’t understand why the company hired someone like this as a supervisor???? They’re of no help with projects, communication, or anything else. All they do is talk about how bad things are internally without considering whether there’s something wrong with their own people-management SOP. They never improve anything—it’s just pathetic.
Fourth:
The turnover rate is extremely high (as fast as the flow from your faucet), and clients are left completely confused (which is understandable, because things are already incredibly chaotic internally). It’s as if clients are being treated like balls, tossed around randomly. If I were a client, I’d terminate the contract immediately :)
They love hiring fresh graduates and then bluffing clients, even though the people actually carrying out the work don’t understand anything at all.
Fifth:
The company loves launching all kinds of so-called proprietary brands, but not a single one has succeeded. Maybe, apart from the recent XX Currency YouTube channel making some money through advertising, they think they’ve done something amazing. In other people’s eyes, it’s really just a waste of time and resources. Why not put that time and energy into the other employees instead?
Sixth:
The boss does nothing but sit in the office all day and never cares about the employees, because sales is apparently the most valuable department to him, haha.
All the veteran salespeople have left (the reason should be obvious to everyone), and the new sales staff often can’t even figure out the contract terms. They have no idea what they’re doing, and they don’t consider the company’s capabilities before agreeing to a bunch of unreasonable client demands.
Seventh:
One senior manager only takes care of a particular team (according to internal company rumors, all the resources have been allocated there, and everyone else can forget about getting any). I really don’t know how subservient the people on that team must be to keep working themselves to the bone for a company like this????
Eighth (and most importantly):
The company’s systems and policies are seriously problematic. I genuinely recommend that everyone stay away.
Everyone who comes will eventually leave, and those who stay are miserable. Think carefully.
There are plenty of good companies out there; this one is really not worth it.
The boss and the heads of the various departments genuinely won’t care whether you live or die.
Still, thanks to this company for letting me experience the darkness of the workplace, the incompetence of supervisors, and the company’s capabilities.
1. The monotonous rat infestation has improved recently.
2. The work environment is fairly relaxed, although there are cameras watching you at all times.
3. Snacks are purchased for everyone to enjoy every month, although they often disappear quickly.
4. Most colleagues are around the same age, so there is relatively more to talk about. Everyone also learns from one another (because no one teaches you).
1. The boss’s favorite practice is parachuting in managers, leaving employees with almost no opportunities for advancement.
2. There is no clear system for salary adjustments or compensation and bonus structures. Even if you have worked diligently and devoted yourself to the company for years, unless you proactively ask for a raise, they will act as though they have not noticed. If you do ask, they will require you to provide proof of your contributions. P.S. Seniority is not a reason for a raise; you can work there for several years and still end up in the same place.
3. Internally, sales staff call themselves “consultants,” yet not one of them truly has the professionalism expected of a consultant. They can only rely on “smooth talking” and “making random promises” to sign deals. Once a deal is signed, it becomes the execution department’s responsibility. Consultants are pressured to meet monthly new-business targets, resulting in no consultant genuinely putting effort into looking after their own accounts.
4. Following from the previous two points, consultants can receive new-business and renewal bonuses. However, the PMs responsible for execution have difficulty applying for the renewal or proposal bonuses explicitly stated in the policy. Management simply keeps putting it off. Meanwhile, the design, photography, and web departments that continue doing the actual work have no bonuses to discuss at all. Yet the credit goes to the consultants?
5. You do not need much ability; as long as you have a silver tongue and know how to flatter the boss, you can get a good position in this company. Smoking with the slick-haired senior manager and acting like brothers can also make your time here much more comfortable.
6. Senior management spends all day thinking of other ways to generate cash flow, then gets a bunch of people to waste a great deal of time in meetings discussing them and painting grand visions. But none of these ideas has ever succeeded; they only waste more labor costs and resources.
7. Yet the company takes labor costs extremely seriously. Every month, you have to fill out a “contribution log” measured by the hour so senior management knows what you are doing every hour. Oh, right—smoking is an exception; you do not have to write that down.
8. Although it is supposedly an integrated marketing company, it lacks some of the departments listed among its website service offerings. Because it considers employee costs too high, it simply outsources everything, and if it decides you are not cost-effective, it will ask you to leave. Stop believing in the so-called “our team.”
9. There is not a single IT employee. The network cables are a complete mess, and the company network often has problems.
10. The laptops provided by the company are terrible. To save money, employees are given refurbished second-hand laptops costing only a few thousand dollars. They are slow and frequently break down. Most people would rather use their own laptops for work, and quite a few employees have even purchased equipment at their own expense after joining.
11. There is no training when you join, and no one teaches you how to do things. You can only figure things out yourself and ask colleagues.
12. Employee turnover is extremely high because everyone can personally experience how rotten this company is. The company does not care anyway—you are merely disposable chopsticks; they can always find another person. This creates a vicious cycle.
13. The ideas of employees in the frontline execution departments never reach senior management. When problems are reported to superiors, they are either blocked by department managers or ignored by senior managers who feel the issues could be detrimental to themselves.
14. The slick-haired manager’s biggest taboo is employees forming little cliques. No one is allowed to dislike anyone or say bad things about anyone; if discovered, you will be forced out. Yet there have also been cases where he forced people out simply because he disliked them. He spends all day laughing and joking behind closed doors in meetings with a specially organized team, so people who do not know better might think they are the so-called clique.
15. The boss and the slick-haired manager distrust employees intensely, assuming that the moment employees are out of their sight, they must be slacking off.
16. There were three cases of late salary payments over the past year, including one time when salaries were paid three days late. The boss never informed employees in advance or explained the reason. I heard that in previous years there were also cases of half salaries being paid before the New Year and year-end bonuses being delayed by three months.
17. Do not particularly expect a year-end bonus or bonuses for the three major holidays, because everything depends on the boss’s mood. The amount paid also depends on the boss’s mood and impression of you. Even if you work conscientiously and always consider the company’s interests, you will not receive more than colleagues with less seniority who are better at flattering the boss. If you happen to be planning to resign, any bonuses you would otherwise have received will all be saved, because the boss is unwilling to reward departing employees. Regardless of how long you have worked there or whether you were laid off, it all amounts to nothing. Oh, and the company even saves money by not giving everyone an opening-of-business red envelope.
18. Employees are asked to write fake interview experiences or fake reviews on job-search websites and well-known discussion forums, so take them with a grain of salt. The Google ratings are basically also boosted internally. In interviews, the most important thing is how enthusiastic you are about the job. Your actual ability barely matters, but being a blank slate is best because then they do not have to offer too high a salary 👍🏻.
19. The domestic and overseas employee trips and employee dinners listed on 104 basically do not exist. Getting paid on time is already a blessing.
20. In the eyes of Cross-Border Digital, the value of marketing is how much you can contribute each hour and how much profit you can generate for the company. It is the so-called quantity-over-quality approach: what matters is the amount of execution, not the quality of the work carried out.
Contributing the company’s only positive review so far.
The response after submitting my résumé through 104 was very quick, which showed the company’s sincerity. The interview process was relaxed and pleasant, with no particularly difficult questions. They also quickly provided a clear offer and start date afterward. The work environment is free and relaxed: we wear indoor slippers at work, and there are few restrictions on clothing.
I’m happy going to work every day—happier than I was at university. I haven’t encountered office politics or factional conflicts, meaningless and lengthy meetings, or a supervisor constantly looking over my shoulder. My manager fully respects my opinions and autonomy, and there is plenty of room during working hours to apply my knowledge and think independently. I can clearly feel my personal growth and progress at work. My manager’s various requests and suggestions are all reasonable. Since joining, I haven’t had to work overtime, and no one has forced me to do so. Most of my colleagues are quite young, and they are friendly and willing to help one another.
However, most colleagues in the office seem to work quite hard and under considerable pressure. Many people stay busy all day and work overtime until late at night; ordering dinner and continuing to work overtime seems to be the norm for many. There may be considerable differences depending on the position and department, as quite a few colleagues in this department have stayed for over a year.
Note: This is not a marketing position
The office is a little cramped
Very free. Colleagues are very easy to get along with
because we are all around the same age.
The atmosphere at work is very happy.
From the moment you join the company, you have to learn to be self-reliant and teach yourself. You can only rely on yourself to ask around, because the supervisors themselves have no idea about the project status and often cannot answer even the simplest questions.
The company’s systems, talent development, performance bonuses, project information, and so on—none of them are complete. The information is also opaque. Many decisions are made by supervisors themselves during meetings, and employees are always the last to know; sometimes no official announcement is even made.
The calculation methods for year-end and performance bonuses are a complete mystery, and no one knows exactly how they are calculated.
Financial controls and cash flow are often unstable. When it comes to fundamental project issues—such as project quality, cost control, and feasibility—no one actually performs proper checks. After joining, you may discover that the project is fundamentally unfeasible.
It is completely unclear what the supervisors are managing in terms of their duties. They often waste time holding meetings, but these have never led to any improvement in the company’s systems, the projects themselves, financial controls, or anything else. Instead, they create many time-wasting or meaningless tasks, increasing employees’ working-hour costs.
Almost no employees stay at the company for more than 1.2 years; it is really rare. The turnover rate is extremely high, and it is basically impossible to stay for long. Yet the company does not seem to care or make any effort to retain people, treating everyone as disposable.
Think twice before joining, unless you want to challenge your own limits and endurance.
Very free; you can go smoke at any time (an employee benefit exclusively for smokers; smokers who smoke together more often with certain managers are especially favored).
As long as the client pays and nobody curses at anyone in the group chat, no one will care what quality of work you actually deliver to the client.
There is no system to speak of. As long as you can finish the work assigned to you (some people are very idle while others are overwhelmed), you can be as lax in your attitude as you like.
Snacks are replenished once a month, but they are usually completely eaten within about five days.
Colleagues are generally easy to talk to (and enjoy chatting).
If you have absolutely no experience but are someone who knows how to find resources and learn on your own, you can give it a try. Once you join, you can use clients’ money to run advertisements and gain experience.
The company environment is extremely poor. The building has an endless rat infestation; even after months of setting traps, there has been no improvement. In the middle of the night, rats will even climb onto your workstation and rummage through everything. The kitchen floor is cracked and collapsing, with no apparent intention of repairing it. No one is hired to clean the common areas; colleagues take turns cleaning, so the place is actually very dirty. I once saw three different species of cockroaches in one night. Any area that is not frequently used has animal droppings left behind. Every day before starting work, you have to disinfect your seat with alcohol before you dare begin. Stationery is also severely lacking—scissors, utility knives, and calculators are treated like prized possessions.
The entire company has more than 80 people (and may have even more because of the extensive outsourcing). Finance, administration, accounting, and human resources are all handled independently by one person. That person is not given clearly defined authority, responsibilities, or appropriate compensation, seriously affecting the schedules of related operations, the timing of various salary payments, and every matter involving finances.
The company is growing rapidly, but its systems and management decisions have not kept up. Communication between upper and lower levels is severely inadequate, and information is unequally distributed. A complete SOP has not been established, causing the same problems to recur repeatedly without being resolved or improved. The company also does not provide enough time or manpower to improve the quality of deliverables. Clients often spend more time communicating about revisions to visual designs than on the actual informational content, consuming a great deal of time and manpower. Professional roles are also unclear. Some colleagues have no professional background or training, so their output is naturally difficult to use to persuade clients. It is common to spend twice as much time going back and forth on revisions before completing the work.
The managers also have no intention of solving these issues. They spend a great deal of time in meetings every week, taking turns talking without doing any actual work. They are constantly trying to find new ways to generate cash flow, but never attempt to improve existing problems.
Before bringing clients back, the sales team does not confirm the feasibility of the project content with the execution team, making subsequent execution difficult. It feels as though they care only about meeting their own sales targets and earning bonuses, completely ignoring the difficulties of subsequent execution. At the first meeting with a client for a signed project, the consultant often does not provide a list of attendees or clearly confirm the meeting topics with both sides. As a result, neither side often has prepared materials upon arrival, creating confusion in both the meeting and the information, which causes subsequent project execution to go poorly and increases communication costs.
They are also completely unfamiliar with the company’s expertise and the clients, and have even presented business cases from other companies to clients while claiming they were ours. They also often agree to a series of unreasonable client requests. In the same week that a contract is received, they often demand to see the finished product immediately. Skipping the preliminary communication results in more time being spent on repeated revisions. Once the contract is obtained, they frequently wash their hands of it and do not proactively follow up on the project’s progress or show concern for the client. Usually, they only call when the contract is about to expire or when the final payment has not been received.
The boss only cares about the sales department and is almost completely indifferent to matters and people in other departments. Although new employees are told that they are welcome to approach him at any time about anything, in reality, out of consideration for other managers and to avoid bypassing the chain of command, many matters are not brought directly to the boss. As a result, the boss is usually unaware and does not take an interest. The boss places great trust in the senior manager (a slick-haired confidant), but based on what can currently be seen in the office, the senior manager focuses only on managing a small group with a special organizational arrangement. That group holds closed-door meetings every day, all day, every week, and the manager does not simultaneously handle other company affairs. In my opinion, this trusted manager also failed to properly manage and supervise the operation of the various departments or fully hand over company information and work content to the newly appointed subordinate department heads. This caused many issues and tasks to be delayed and stalled, ultimately leaving the company in its current state.
Communication between departments has been poor for a long time. Problems reported to department heads also disappear without a trace. The departments do not understand one another’s work or perspectives, seriously affecting the quality of project deliverables. Communication between the senior manager and department heads is also highly problematic. It feels as though they spend their time on politics and power struggles (in reality, they merely sulk, refuse to speak or communicate with each other, and act like elementary school students). During my more than a year at the company, I have never seen a single practical problem properly resolved.
The company has no clear promotion system or comprehensive talent-development plan, which severely limits individual career planning. Since the parachuted-in department head took office, no training has ever been conducted. Department heads often recruit people who either have no experience at all or whose experience does not meet the job requirements. As a result, employees underneath them have to spend additional time teaching new hires many basic concepts and procedures, increasing manpower costs. Over the long term, it is also difficult to grow because the company does not hire people with relevant experience and practical expertise to carry out the work. It believes its services only require people who can be hired for basic wages and used as disposable labor.
Company information is not preserved, and experience is not passed down, resulting in a great deal of rework. Whenever someone encounters a new type of project, they redo the same work from scratch. Because there is no sense of cohesion and the company has no culture, everyone thinks only of their own interests and generally does not proactively share resources. All work experience and materials leave with the people who possess them, without leaving any trace.
The incentive system that the senior manager proactively promised during interviews was never fulfilled (proposal bonuses, renewal bonuses, and salary adjustments after certification assessments). The presentation said these would be paid every month, but in fact none were paid. It was not until February of this year that renewal bonuses were paid (with no proposal bonus, only the renewal bonus). The calculation method and the projects included are unclear and nontransparent, and they also clearly differ from the calculation method described in the training. Furthermore, a renewal bonus should reward the person who executed the previous contract, not the person who executes the renewal. Reporting this to the department head was completely ineffective. One year after being parachuted in, the department head has demonstrated incompetence, frequently making empty promises. The year-end evaluation said there would be raises, but they were not fully implemented. When faced with problems, this department head with the distinctive surname never provides a formal or appropriate response. Instead, they often respond with a flippant attitude they consider humorous, saying things that should not be said. They cannot even send a formal email explaining what to do in similar situations, the progress of handling them, or subsequent measures and improvements.
The company often requires PMs to write proposals in less than two days. The proposals must also include market analysis, even though the company has no professional tools for conducting analysis or providing verifiable data; employees must search for online information and interpret it themselves. After consultants submit proposals, they rarely proactively provide client feedback. Moreover, when they relay client requirements to us through the department head, it often prevents us from correctly understanding the client’s thoughts and actual needs, or even sends us in the wrong direction. Consultants and managers, who are on the front line externally, also do not proactively ask clients to provide materials that would help the execution team better understand them. Often, after a proposal is written or a contract is completed, there is no review at all, so subsequent projects cannot be improved.
We repeatedly requested the use of third-party tools, which were expected to save substantial manpower costs in posting, data analysis, data collection, and monthly report preparation, but these requests failed for unclear reasons. (The department head does not want to think or do any work, fantasizing that everything can be assigned to junior employees while he only has to talk for things to get done.) He wants junior employees to do a large amount of managerial work and often asks them for answers. When they offer suggestions, he takes no action; if asked whether he has any ideas, he directly says he does not have any—despite these being responsibilities of his position. The company also cannot provide equivalent compensation. This department head clearly distinguishes between people he likes and dislikes and enjoys dividing people into insiders and outsiders. Once he targets someone, he will do everything possible to nitpick, while applying double standards. He is obviously particularly biased toward employees he brought in himself, has falsely claimed that such an employee had work abilities they did not possess, and has even asked others to take the blame. He also maliciously laid off another colleague before the year-end bonus, even though that colleague was clearly more efficient and capable.
Last year, the company was missing one month of labor-pension contributions in its records. When assistants or interns become full-time employees, their labor and health insurance grades are not proactively adjusted. Labor-management meetings have never been held. To provide an explanation to government agencies, the company fabricated records and required the entire company to sign them. (The boss said nothing to employees and provided no explanation, instead leaving the unfortunate HR employee to handle it alone. Everyone in the company also obediently signed because of the deeply ingrained submissiveness fostered by education in Chinese society.)
Colleagues spend a great deal of time improving their abilities, but information is not exchanged among them. Their abilities vary considerably, yet capable and less capable colleagues receive the same treatment. In the best case, this means the capable do more; in the worst case, capable employees begin slacking off, while colleagues with insufficient ability or low efficiency do not improve.
The company’s financial situation is currently also very worrying. Its systems are incomplete and provide no security, and there are no managers worthy of trust (at least none I have encountered). I recommend that everyone think carefully.
There aren't really any pros.
Most of the good colleagues mentioned in previous reviews have left; almost all of them are gone.
Several people left in February alone, and more have been leaving throughout March.
Those who haven't submitted their resignations yet are all saying they want to quit.
The boss is highly suspicious, while the trusted subordinates (the greasy-haired managers) act like fools.
They hide away all day under the pretext of holding meetings.
The planning managers have no hands-on experience and are helpless as they watch employees leave.
They act as if more staff can simply be hired whenever needed and don't treat team members as people who matter. When problems arise, the trusted subordinates (the greasy-haired managers) respond just like the boss: “So what do you think we should do?” End of story! Employees are left to solve things themselves.
The projects brought in by the sales team are worse than one another. Once a contract is successfully signed, they wash their hands of it. For the sake of money, the customer comes first, while the people responsible for execution are treated as if they don't matter.
The three brothers who are the trusted subordinates (the greasy-haired managers) are all managers. Someone who didn't know better would think this was their family business.
The planning managers drive people away and still don't think they've done anything wrong. The managers' capabilities need improvement: they don't know how to lead people or handle situations. At the weekly meetings, they don't solve problems and only criticize the execution team!
Job applicants, think carefully before applying!
Young liver is the freshest, so all of my colleagues are young.
Their ideas are relatively open-minded, and there are more topics to talk about.
You do indeed learn marketing techniques through the projects, which can help you when changing jobs.
Do you know why you gain so much experience in marketing?
Because from the moment you join the company, there is endless overtime.
Even if a client asks you to do things after work, you still have to help them achieve their goals at all costs.
If the client gets angry, it is always the staff executing the work who are at fault—absolutely never the client.
Even if you report that the workload is already unbearable, the company will still think that your output is insufficient.
But when something goes wrong in the end, it will still be blamed on you.
On top of that, you cannot relax after work or during holidays,
because you have to answer calls and handle matters at any time.
If you want to accumulate experience, toughen your mind, and develop your ability to withstand pressure,
Cross-Border Digital would be a good choice for you.
Colleagues are easy to get along with; overtime is compensated with overtime pay or compensatory leave.
People hire those who are like themselves, and birds of a feather flock together based on smooth talk. Projects are never handled properly.
The boss thinks employees are stealing wages by working overtime and has never felt that employees are working hard. I have never received the performance bonus for contract renewal proposals listed on 104; even after applying, it was simply ignored~
Also, fresh graduates really should not come here. No one will teach you anything, and your supervisor will not pay attention to you. Then, after working here for one or two months, you will be framed and forced out by the company’s malicious forces.
Colleagues got along very well; I miss them.
Overtime pay is provided.
Employee education and training are severely inadequate, which can easily make things complicated and difficult to resolve.
Overtime is often required.
The colleagues are nice
The 104 company benefits page says there are bonuses for the three major holidays.
Whether they give them or not is one thing.
It turns out the Dragon Boat Festival bonus is actually accident insurance purchased for you.
The policyholder/contact person listed on the policy is the name of a company employee who rarely appears.
I’m speechless.
Do I have to have an accident to receive it......
The office environment is spacious and open.
I was delighted to submit my résumé to 跨際 and was fortunate enough to get an interview for a content editor position.
First, a woman asked me to complete a written test, and everything was normal. Later, a man came in—probably a manager, though he didn’t look like the owner.
The interview itself was fairly normal. He asked when I could start if I were hired, and I gave April 16 (Monday) as my available date.
I don’t remember this part very clearly because the manager spoke so indistinctly, as if he were eating a braised egg while talking. What I basically understood was that I might receive notification sometime during the week before April 16 (or perhaps the week before that), and then, after the weekend, I would start work on Monday.
That sounded fine to me. In any case, I understood that I would receive notification before April 16.
But April 16 came and went without any notification.
I wanted to call and ask about it. Later, I heard that the manager had told other colleagues (to protect the source, I can’t currently disclose how I heard this):
“He told me he had already found a job.”
“He told me he had already found a job.”
“He told me he had already found a job.”
What kind of plot twist is this?
Later that Friday (April 19), I decided I should still call to confirm, in case there had been some misunderstanding.
Someone there told me directly that, according to that manager, he had personally contacted me and I had told him that I had already found a job.
？？
Did that phone call go straight to the underworld?
I personally never received a thing. No one notified me.
Even though I already knew about this, hearing it confirmed firsthand was still quite shocking.
I don’t know whether I truly performed terribly in the interview. If you don’t want to hire me, just say so. Not receiving an offer is perfectly normal, and I wouldn’t hold a grudge against the company for not hiring me.
But why put on this whole act? Why make up things I never said?
In the end, it made it look as though I was supposed to start work but failed to show up and stood your company up—as if you were the aggrieved party.
This company may actually be pretty decent; I don’t know.
Being smeared is one thing. There are plenty of strange people in society anyway.
But I wanted to share what happened so everyone can take it into consideration.
If you don’t mind being smeared as long as you have a job, you could consider it.
But if you really don’t want to work with managers like this, think twice.
The atmosphere among the colleagues in the office seems good.
The environment feels very cramped. The interview could only be conducted after asking the colleagues to leave the interview location first. The main purpose seems to be setting up fake accounts to facilitate subsequent marketing, so I don't think it's a very suitable place.
None
After the interview, I received a verbal offer, but afterward no one sent any email notifying me about the onboarding arrangements. During the process, I realized that this is a company with very few rules. The interview application form also required me to disclose some strange details about my previous job’s compensation. I had a very bad impression; it is not a good company.
The colleagues are very nice
Part-time work
For no apparent reason, my Google Sheets access was revoked while I was at work, making it completely impossible to work
The supervisor even glanced at me and went straight into the meeting room
This is blatant bullying
The hurt heart that was wounded here only needs iodine—there are no advantages at all.
This happened some time ago.
I left after staying for only three days.
The offer I received was NT$25,000. The point is, I had many years of sales experience, and the boss gave me the title of Sales Manager.
At this point, many people probably already think this is outrageous, right?
Furthermore, during the interview, the boss told me that I would simply go out with them to do sales and learn how to develop clients—that would be my job.
But during those three days, I not only experienced cold-calling; I also had to learn how to write proposals and create mind maps. The point is, no one even taught me how to use the software.
If I hadn't been a white-hat hacker for more than a decade—even though I didn't graduate from a computer science department—there would have been no way I could have done it.
The point is, no one taught me how to operate the software, nor did anyone teach me the logic behind proposals and mind maps. I researched and developed the structure myself and produced them.
Then, suddenly, I was told to do a mock presentation with the other colleagues. Several people, including a Sales Manager under the boss, just kept criticizing me. After criticizing me, they told me to go back, think about it, and present it again. (The point is, they provided absolutely no valuable training or advice.) After I presented it two or three times and was humiliated, that senior Sales Manager actually said that I might not be suitable for the job. He claimed that I looked like I looked down on them, and said that he had heard I had apparently been doing pretty well at my previous company. If I still thought my previous company was better, I could go back.
What confused me was that my actual job duties were completely different from what had been described in the interview. And as for what that guy was talking about, I couldn't understand it at all... (Because during those three days, my relationship with my colleagues was basically one of mutual courtesy.)
Furthermore, I was forced to work overtime every day. My girlfriend waited downstairs for me from my 5 p.m. finishing time until after 7 p.m., and they showed no intention whatsoever of letting me leave work.
Fortunately, my years of work experience told me it was time to leave. This place was completely dysfunctional, so I packed up my things and left directly after work on the third day.
To add one final detail: during those three days, the company did not have a computer available for me to use at all. I brought my own laptop.
Now, let me talk about my current situation. I returned to the familiar sales field. Of course, it is a different company. I am now the head of the largest sales department under the boss, with an annual salary of approximately NT$1.35 million. Over the past year and a half, I also bought the first car of my life.
Thank you to the boss of Cross-Boundary Digital and the executive who was close friends with the boss. Thank you both for helping me quickly discover that the company was unhealthy and leave quickly, without wasting too much of my youth. I also learned how to be a manager who helps employees grow and develop a stronger sense of commitment to the company.
I am extremely grateful.
Overtime of three hours or more is the norm. You still have to keep working after you get home, and you have to keep working on Saturdays and Sundays too. The comments about the exploitative boss and similar matters have already been posted by others, so I won’t elaborate further.
This is an internet marketing (perhaps) company. Part of the work involves word-of-mouth marketing—in other words, it tries to find ways to build a good reputation for the company online. So all those activities and social gatherings you see on the job bank are based on word-of-mouth marketing. After all, what face would a company that can’t even handle its own word-of-mouth marketing have to take on projects from clients?
If you genuinely want to learn about internet marketing, new media marketing, and so on, the concepts this company can offer you are limited to the most basic practices: creating fake accounts to boost popularity and view counts, and manipulating Facebook posts. There’s nothing inherently wrong with this (!?), but after doing it for a long time, I believe you’ll find it difficult to get past your own conscience. After all, these things don’t genuinely help your clients’ brands; you’re simply deceiving them into continuing to purchase the service.
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University students working part-time and interns are disposable. They can temporarily and for free relieve the workload, but the company insists on exploiting newcomers’ enthusiasm and then glorifies itself as if it has no conscience.
1. Employees have to bring their own computers; the computer allowance advertised on the job site is a complete lie.
2. You are also expected to be a cleaner at work—you have to sweep and mop the floors, clean the toilets, and take out the garbage. If you do not do it, you will be fined.
3. The Labor Standards Act sounds good on paper, but do not even expect the minimum standards.
4. Female employees who take menstrual leave too many times are deemed unfit for the job.
5. No bonuses for the three major holidays, no year-end bonus, and no overtime pay.
6. Clock in when you arrive at work; after that, you are on a responsibility-based work system with no fixed clock-out time.
7. Poor environment—two or three people are crammed around one office desk.
8. Managers engage in internal power struggles, forcing employees to take sides.
9. Overtime is routine, and you also have to work on holidays.
10. The interview process is extremely demanding, but in the end they only pay NT$25,000.
The boss is an absolutely terrible person. At first, he pretends to be benevolent and makes you feel that he is desperately eager to recruit talent. After you join, he constantly pressures you to work overtime. If you leave at seven or eight in the evening, you’ll be scolded and asked whether your workload is too light. Of course, you don’t get any overtime pay~ And don’t even think about a year-end bonus~ What? A back-to-work red envelope? What’s that—does it taste good? There isn’t even such a thing as a probationary period, and don’t think about negotiating with the boss either. He’ll spout nonsense like, “What achievements have you made? What gives you the right to negotiate a raise with me?” The salary is already ridiculously low, and they keep dumping projects on you until you can barely breathe. You’re expected to work on holidays too—they simply don’t care, because this is a company with a deeply ingrained culture of exploiting employees ^^” Oh, and they absolutely love hiring fresh graduates, because they’re more naïve and don’t understand much, so they’re easy to deceive. Hehe ^.<