Violated the Labor Standards Act and has previously been fined.
Wages were not paid to workers in full.
Failed to maintain workers’ attendance records as required by law.
Thought about it for a long time? The salary is paid on time, I guess.
There are still some activities during working hours (outside the company).
Operations and R&D are constantly clashing. Marketing has to step up and bear the pressure from the Hong Kong team, mainly because Operations does not want to take responsibility, so they created a position for dealing with Hong Kong. The review from seven months ago was very well written. In short, I do not recommend going to this company.
If, during the interview, there is a Taiwanese woman in charge of Operations, xx, then, well... The Hong Kong team also does not seem interested in being managed; I do not know why.
Also, the office building is old. Ah, they still rent a treehouse as an office.
I heard it used to be very profitable.
At first, I didn’t understand why most of the employees had left some time ago. Then I noticed that most of the colleagues were new, and later heard a lot of stories. Although they gave polished explanations, just look at the performative behavior of certain employees, the way some people with no ability or sense of responsibility happened to get the opportunity to become managers, and a certain manager at headquarters who is terrible at badmouthing others—praising a colleague’s performance on the one hand while making snide remarks about that colleague on the other. Aren’t these people tired?
Overall, though, it might be a good place to retire (?). In any case, everyone seems to be sitting around waiting for the year-end bonus while looking for other opportunities.
None
For the first time among all the startups I’ve worked at, I feel that this company has absolutely no systems or flexibility. No matter what changes you want to make, nothing can be done. The company’s overall structure is extremely chaotic—so chaotic that you can only memorize all the logic by rote, and much of it isn’t even the kind of logic a normal system should have. The company’s system was written by the engineering department itself, but it is full of loopholes; every fix only makes it worse. The bugs can never be completely fixed: even after they’re fixed, they reappear after a while, or changing one area causes old problems to recur elsewhere. You’ll be busy acting as the bug-squashing team all day long.
Internally, because no one is in charge of overseeing matters big and small, you could say the company is in complete chaos. Many people who should be doing their jobs no longer do them. If you want to coast every day, freeload, or draw a salary without doing any real work, you’ll fit in extremely well at this company. The managers do nothing and simply wait to collect their paychecks; otherwise, they spend all day shirking responsibility. People who lack a sense of responsibility really shouldn’t become managers.
Ever since the Hong Kong employees took over the company, there has been no improvement at all. It seems to be regressing to the explosively chaotic early startup days. They even want to change the salary system for service staff, which I honestly find completely baffling. Customer complaints keep piling up. After salaries had finally been paid more regularly over the past year or two, service staff are now frequently paid late. I think this company’s financial situation is already in trouble, sigh... I strongly advise everyone not to join this company; otherwise, after you join, you may not even receive your salary.
Freedom
We Cleaners are all paid weekly. For more than two years since joining, I’ve always seen the payment credited when I opened online banking on Wednesday mornings. But recently, payments have been delayed for two consecutive weeks, and they only explained afterward. The excuse was directly copied and pasted from last week. It looks like someone internally has been replaced. You even have to chase a large company for your salary—speechless!!
None
The interviewer for the operations position did not seem to be at a managerial level, but rather like an ordinary staff member. The communication of the company culture and values was quite weak. A friend shared that, in a recent interview for another position, the interviewers included someone from Hong Kong and someone who seemed to be from China. There are currently a lot of job openings posted on 104, which feels quite strange.
None
A company that has made no progress whatsoever from 2018 to the present.
After Chinese investment entered the company, it did not bring any positive changes. Instead, the company became even harsher toward employees, with no pay raises, no additional bonuses, and year-end bonuses obtainable only after exhausting every possible means.
Due to misguided strategic direction and an incompetent leadership team, a large number of internal employees have resigned. Interviewees are advised to be cautious about this company. The high salary is only an illusion (because the company simply cannot find people); after joining, there is no handover, and you are immediately expected to shoulder the responsibility.
All the normal people have already left. At present, only new employees who do not understand the situation and long-serving employees who contribute nothing while waiting to see which way the wind blows remain. No one genuinely cares about or works seriously for the freelancers taking on projects through this platform or the full-time employees. Interviewees are advised not to come here and waste their time.
The colleagues are all very nice, and the overall age range is relatively young. If you’ve just entered the workforce, you won’t have any difficulty communicating with everyone.
Cons
Although it’s a startup, it completely exposes the disadvantages of being a startup, while I haven’t experienced any of the advantages.
The company has absolutely no systems in place.
The systems concerning the work and the employees themselves are extremely inadequate, so you shouldn’t expect anything resembling established procedures here.
They often try various methods or enthusiastically take on projects, but nothing is ever handled thoroughly, and things are frequently left unfinished.
Information often fails to flow properly throughout the company, making two-way communication difficult. The founder also frequently fails to inform internal employees in advance about new product launches, resulting in customers and service personnel being completely unable to answer questions.
Payments to service personnel are often issued incorrectly or delayed. There are also frequently unreasonable demands made of service personnel—for example, asking them to do trial work in the office without paying them. This has caused overall satisfaction with the platform to decline.
Founder: goes back on their word, forgetful, careless, and selfish. You’ll often have to clean up after the boss, which is extremely exhausting.
Do not work overtime under any circumstances. There is no overtime pay; doing so only encourages a culture of overtime at the company. The boss will take it for granted and won’t even say “thank you for your hard work.”
Although the boss is young, they do not build emotional connections with any employees and don’t even check in on them.
If you’re thinking of joining, please think twice. Have your high-blood-pressure medication ready.
Quick and efficient at administrative tasks, with very little to learn.
Whenever you point out a problem with the system, it doesn't get put into the queue for handling right away. Instead, there's first a bizarre review process, and senior colleagues may quietly tell you: “You have no idea how rudimentary the system used to be. We still managed to get by like this.”
Please, I didn't join “back then.” If something in the current workflow needs improvement, then improve it. Am I supposed to be like those senior colleagues, blazing a trail through the wilderness to open up new territory? Employees are expected to optimize things quickly, but the system can come up with a hundred different excuses for why it can't be optimized. Hilarious.
Also, there is no overtime pay, no payslips, and labor and health insurance are provided only at the minimum level. There are various issues with how managers lead their teams; previous comments have already mentioned them and can be consulted. Every bit of it is true. Even though the “more problematic manager” mentioned in those comments currently appears not to interfere much with the work, that person's work logic is quite different from that of ordinary people—they are a time bomb. Please think carefully before joining.
(The other, smaller time bomb is a former colleague who holds no managerial position yet, for some reason, believes they are also a manager. They can change their attitude at the drop of a hat, and once, out of fear of making a mistake, insisted that other colleagues help with their work. The two time bombs are friends, so neither has to be lonely—they have each other for the journey.)
Only the hourly wage is decent…
They made it sound great at the briefing, saying that once cleaners applied, the company would provide all the cleaning supplies. But afterward… they kept making things difficult in every possible way. In other words, they expected cleaners to pay out of pocket to purchase them, while the company took the NT$100 cleaning-supplies fee as if it were perfectly justified. When cleaners leave messages about problems, the customer service staff often act as if they are idiots who cannot understand plain speech, and still expect cleaners to speak to them meekly. The company’s public image is built entirely by the cleaners, yet it treats the cleaners on the front line so harshly. Anyone from another cleaning company who is considering joining, please think it through carefully!!!
Currently, no advantages beyond those provided by the Labor Standards Act have been identified.
1. The cleaners and the company are not in an employment relationship; they have signed a contract for services. However, the company still wants to use your information to report wage payments to the tax authorities, which clearly raises suspicions of tax evasion.
2. The cleaners and the company are not in an employment relationship; they have signed a contract for services. However, the company requires them to attend training before they can officially become contractors accepting assignments, and offers a bonus after they complete 10 orders. A contract for services cannot be used to require performance evaluations, supervision, or participation in training.
3. The cleaners and the company are not in an employment relationship; they have signed a contract for services. However, the company forces workers to use tools specified by the company and requires a deposit of NT$3,000. It also mentions deducting money from monthly wages, which violates the requirement of full payment of wages under the Labor Standards Act (Article 22).
The contract also does not guarantee that the employee’s deposit will be returned within one year (Labor Standards Act, Article 26). It only states that the deposit can be reclaimed when there is no work assignment, meaning that the deposit can only be recovered upon resignation. Tools and uniforms are labor costs or employee benefits, and the costs should not be borne by the workers.
Quick response to applications.
I applied for the Operations Management Trainee position. The interviewer sat in a very arrogant manner and repeatedly asked how I would manage issues such as cleaning staff having unstable attendance and being absent without leave. No matter how I answered, the interviewer was dissatisfied, then said they would notify me of the interview result later—but in the end, they never did.
None
I received a text message asking me to attend an interview. I then contacted the company to ask when I could go, but customer service clearly just brushed me off by saying they would contact me again. In the end, they never did. It was extremely disrespectful.
Interns have to answer customer service calls, while in-house engineers and customer service staff have to go outside to hand out flyers. The division of responsibilities is unclear, and they are unwilling to pay even the hourly wage for hiring part-time workers to distribute flyers?
All I can say is, anyone who wants to come work here had better not have family, a partner, or friends!
Because the three bosses here are the kind of people who are only happy if you stay at the company for at least 12 hours every day!
1. No overtime pay 2. Low base salary 3. No opportunities for raises
Before the interview, I looked up this company online. Business Next magazine had featured it, saying that the husband-and-wife partners had become addicted to entrepreneurship. After actually starting work there, I realized they were really addicted to exploiting their employees~
The cleaning staff are engaged by the company as contractors, but there is no guarantee of the number of hours available.
Despite being a cleaning company, they also require customer service representatives and engineers to regularly sweep and clean the toilets. They always start cleaning at 6:30 p.m., deliberately delaying the end of the workday. They really take advantage of people—please understand that I applied for a job here as something other than a cleaner, okay?
If you want normal working hours, overtime pay for overtime work, and a company that won’t bother you during your time off, I strongly advise you not to come to this company.
A huge learning platform is provided for you, and customer service is just one click away~
If you can’t finish your work, your abilities are simply too poor, and you’ll hold back everyone’s progress.
There’s no one else in the team—how are we supposed to keep up? We might as well all go down together.
Most of the internship is spent packing orders. If something goes wrong, they first have to find out who made the mistake before addressing it, which is really disheartening.
They are essentially looking for customer service staff with high turnover, yet they call it a management trainee position. The work is trivial and offers no learning opportunities whatsoever.
Terrible job. The labor and health insurance are both at the lowest level, and I’ve never even seen a payslip—let alone received overtime pay. If someone files a complaint, you’re expected to forge and sign a stack of documents and falsify your clock-in and clock-out times.
They can’t retain employees and don’t think about why the turnover rate is so high. On average, someone leaves every two weeks. There isn’t much of a handover process either, so people who come later can only clean up after those who came before them. The quality of the service staff is inconsistent; after customers have a bad experience, customer service has to placate them. Before you leave work, they’ll even ask, “Have you finished everything?” Truly hilarious!
They made it sound so good at the orientation,
but when I actually started working and ran into difficulties, they didn't help at all.
Even when I worked hard cleaning, I still got customer complaints.
And resigning involves a ton of paperwork too—it's absolutely awful.
For the first few days after starting work, I was able to leave on time.
By the fourth day, I was being asked whether I had finished everything.
I was even called in for a meeting for not wanting to work overtime and leaving on time.
In the end, I was dismissed. Luckily, I hadn’t stayed long.
I had only just been working for a little while when they called me in to say that I was holding the team back. I hadn’t even gotten the hang of things yet—how could they tell that I was holding them back? Maybe I should change careers and become a fortune-teller instead. What a joke.
94—The boss keeps going back on his word, making things exhausting and difficult for the employees below. There’s a lot of work with no overtime pay... It’s also hard to actually take a break at noon. I guess they can still fool a few recent graduates who have just entered the workforce.
Jiekebang is a company that places great importance on employees’ career development. The marketing team can also learn how to handle customer service, and the design team can also learn how to write programs. The company supports employees in becoming the T-shaped talent needed in the 21st century through their own efforts, which is very beneficial to their future. Highly recommended!
You’ll work alongside partners who share the revolutionary spirit needed by a company just getting started and build it up together.
Come on, everyone, wake up—the people making the decisions are always forming little cliques.
You work hard to build their business, but they treat employees as disposable.
They say the overtime pay and pay slips still haven’t appeared to this day.
If a founder feels that they know everything, they could show more respect for expertise and trust that everyone can work more happily.
Training lasts two days in the northern region and one day in other counties and cities. For newcomers, if you request to observe, you will only be安排ed once; afterward, you will be expected to work independently in actual assignments.
It really is very steady and thorough—an exceptionally solid training program!
Also, contractors are not covered by labor or health insurance, so you must enroll in a professional union insurance plan yourself. At most, they may help enroll you in a group accident insurance plan, since you are not technically an employee (?)
If you are single, do not have a partner, and need labor and health insurance, please consider this carefully. After all, you can still get coverage through a professional union~
As for pay, of course, the better your evaluations, the more you earn. However, if you are a newcomer, even after completing the training, you will still have to go through a period of gaining experience. After all... ability comes first~
The company’s labor and health insurance contributions are all at the minimum level, and there is no overtime pay. I’ve never even seen a payslip. Even when leaving work on time, you get asked whether you’ve finished your tasks—how absurd. The turnover rate is frighteningly high, yet the company never reflects on why it can’t retain people; it just keeps looking for unfortunate newcomers to replace the hard work people have put in. Pathetic.
The pay is poor, and there is no overtime pay. Fortunately, I left early.
Finally, someone has spoken up about this lousy job. Management keeps changing instructions from one moment to the next, and there are tons of marketing campaigns where no one has any idea what’s going on. Even when you’ve finished everything for the day and are about to leave, they’ll still ask whether it’s really done. You simply can’t leave work on time—it’s truly miserable.
They’re looking for customer service staff with high turnover, yet call it a management trainee position. The work is trivial and offers no learning opportunities whatsoever.
Terrible job. Not only are the labor and health insurance contributions set at the lowest level, but I’ve never even seen a payslip—let alone received overtime pay. If someone reports them, they make you forge and sign a pile of documents falsifying your clock-in and clock-out times.
They can’t retain employees and don’t bother thinking about why the turnover rate is so high. On average, someone leaves every two weeks. There’s also hardly any handover process, so those who come later can only clean up after those before them. The quality of the service staff is inconsistent; after customers get burned, customer service has to placate them. Before you leave work, they’ll even ask whether you’ve finished everything. Truly hilarious!