This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThere are many places to eat nearby, and the colleagues are all young and attractive. The company hires professional cleaners, and there is a dedicated general affairs department to handle miscellaneous company matters. The company’s business areas appear to have promising prospects.
The supervisor is very difficult to communicate with and narcissistic, saying one thing and doing another. From the moment you join, she keeps a close eye on you, is extremely sensitive, carefully scrutinizes every word and action of “others,” and demands perfection from “others” in everything they do. She says she is very patient, but is actually “extremely impatient.” You will quickly step on one of her landmines—there are landmines everywhere. Even after noticing that you are upset, she expects you to be grateful that she is willing to teach you without compensation. She also says that she herself does not want to act that way, that everything is for your own good, and that she behaves this way because she hopes you will improve. However, upon closer examination, her own work is far from perfect, and she has also made many serious mistakes. Rather than learning how to do things here, working here means bearing excessive emotional costs, and you will gradually become less capable and more withdrawn and timid. The colleagues around her also think there is nothing wrong with her behavior; the person who is always at fault is you—you, you, and you...
Kaiyao Network has been operating for nine full years since 2011, with annual revenue exceeding nine figures and a group comprising nine affiliated companies.
Our performance has grown year by year, continually reaching new highs, and we have shared the results with our colleagues in tangible ways:
l 2018-2019: 66.7% of employees received salary increases, with an average increase of 6.7%
l 2019-2020: 59.4% of employees received salary increases, with an average increase of 8.9%
l 2020-2021: 69.2% of employees received salary increases, with an average increase of 6.2%
(The figures above are rounded to one decimal place.)
The digital wave changes rapidly, requiring wholehearted focus while maintaining flexibility. We understand that this is not an easy job.
Therefore, the company strives to ensure that colleagues who deliver results are rewarded, and to establish an upward-looking corporate culture based on fairness.
Over the nearly ten-year journey, as the company has grown, its systems have also faced environmental challenges and changed and improved accordingly.
However, no system can suit everyone. Whether colleagues leave because of personal life plans or because they are laid off by the company, we regret hearing voices of dissatisfaction, while cherishing even more the opportunity to have worked hard together.
The trust and good reputation Kaiyao has earned from clients in the industry have been built through the contributions of all current and former colleagues.
We take all criticism as experience for absorption and improvement. Where there are unfair assertions, we welcome communication and clarification. Change and progress are what make a company most valuable.
Whether you have worked with us in the past or are currently working with us, we wish everyone lasting happiness, safety, and success!
Anyone seeking a job who has any concerns is welcome to raise them proactively during the interview. We will share the history of our changes openly and honestly.
Comments about managers, and especially personal attacks, involve subjective opinions. We will only clarify inaccuracies concerning training, company policies, benefits, and compensation. Details are explained in the company's recruitment section: https://reurl.cc/Q7Da85
Kaiyao Network
We apologize to readers for taking up space related to this matter. We apologize for any embarrassment caused to our peers in the industry.
You can apply for a book allowance once a month. Only after 11:00 p.m. can you expense a taxi ride home.
I won't add any more superfluous words; what the previous contributors shared is all absolutely true.
Overall, this place is not suitable for intelligent people to work at—
a company where you learn nothing and can only work as a gofer.
Personally, after being here for over a year and a half, I feel that the personnel changes have addressed what seemed to be the previous issues. The HR team in the Administration Department is very kind and genuinely cares about colleagues’ work and feelings. Before joining, I was honestly a little hesitant, but now I haven’t seen the problems I had worried about online regarding the overall office environment or workplace culture. To be fair, although there is certainly room for further improvement, it really is a good place. Colleagues also get along well and care about one another. I hope I can continue to contribute through my work.
The fourth-floor office area has been newly renovated and is beautiful and comfortable. I heard that the third and fifth floors were not renovated when they were originally moved into. I hope there will be an opportunity to tidy up the fifth floor’s exterior and interior in the future. The public areas feel as though they are maintained by only a few people, with a slight lack of empathy and awareness of cleanliness. It would be even better if everyone took better care of the environment.
I’m a mother returning to the workforce for the second time. Although this is only a part-time position, I quite recommend KaiYao Network.
The company has flexible working hours in the morning, so I can arrive early and leave early, which suits my situation because I need to pick up my child. My supervisor is also understanding and lets me know in advance which tasks I can handle on my own first thing in the morning. I’m very grateful for that.
Several supervisors are mothers, so we can exchange parenting experiences. The other colleagues are also quite young, and the atmosphere is fairly pleasant.
During the interview, the boss also said that several supervisors who returned to the workforce after having a second child performed very well, so he likes hiring people in this situation.
As for some of the criticisms about the company, I was bold enough to ask about them directly during my interview.
For some criticisms, the interviewer frankly admitted that the company had not handled things well in the past, and explained what improvements had been made in recent years or why certain things still could not be changed.
Some criticisms are actually rather one-sided; anyone with a little work experience would recognize that.
The company partners with quite a few mother-and-baby brands, so from time to time there are baby products to take home, which counts as an additional benefit.
From what I’ve observed, several supervisors have bought homes and cars, so the overall compensation and benefits should be fairly good.
Once my child is a little older, I’ll see whether there are opportunities to become a regular employee or pursue other opportunities.
The downside is that a cleaning lady only comes to clean for a few days each month. The part-timers have to take turns handling tasks such as taking out the trash. For a company that has already reached this size, hiring someone to take out the trash should really be necessary.
Also, the offices are spread across different locations. Sometimes, when helping deliver documents or pick up items, we have to run back and forth to the fifth floor, which is quite run-down. The third-floor office is the smallest and requires us to take off our shoes. The fourth-floor office is the nicest, with a better, more comfortable atmosphere.
Suitable for beginners with absolutely no experience, ideas, or plans to enter the village.
Once you’ve reached the maximum level in fighting monsters and gained a solid understanding, you can seek further development elsewhere.
1. The promotion system is not transparent enough. It feels like there are no substantive standards or benchmarks, and the salary increase system may depend on the company’s mood or personal preferences.
2. Workload allocation cannot be done fairly and does not fully support aptitude-based development. You can privately request an increased workload to raise your performance figures.
3. Quarterly bonuses are paid relatively late; the actual payment of the first-quarter bonus is made in the middle of the second quarter.
(PS. These are performance-based bonuses, not discretionary goodwill bonuses. They should be paid together with salary. Employees may need to repeatedly verify the payment standards and other bonus-related matters, including whether they comply with the Labor Standards Act.)
4. Being late requires you to take half a day of mandatory leave with a corresponding salary deduction, while you are still required to handle work matters.
5. The compensatory-leave overtime system is unfriendly. Overtime is frequently worked as a matter of course, but hours are only counted starting from two hours, and overtime is forcibly counted only beginning half an hour after the end of the regular workday.
Additional note for point 4: There is no overtime pay; employees are uniformly forced to take compensatory leave instead.
6. The company does not have complete written or electronic policies for attendance and leave, bonuses, salaries, promotions, and other related matters for employees to retain. At the time of joining, it also does not provide all of these policies or let you review standard information in full. (You can only obtain illustrated instructions on how to request leave, a staff benefits classification, and a seating chart.) Everything is announced in simplified PowerPoint format, making it difficult for employees to obtain complete and clear information.
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The job is essentially to act as an internet troll army, helping clients flood their pages with fake five-star reviews.
Employees are forced to sign a stack of illegal employment contracts, and are then prohibited from reporting overtime.
The office is very cramped, and the female head of the subsidiary brings her children to the workplace, showing an extreme lack of boundaries between work and private life.
The employees who stay and continue working there are probably incapable, foolish people; anyone smart escapes quickly.
Blocks employees from reporting overtime
The office is cramped, and they are unwilling to generously provide even laptops.
They also hint that employees should bring their own computers by offering 500 dollars, but I have never seen it credited.
Prevents employees from reporting overtime
The office is cramped, and they are unwilling to provide even laptops generously.
They also imply that employees should bring their own computers by offering 500 dollars, but I have never seen it credited to my account.
They prevent employees from reporting overtime
The office is cramped, and they are not even willing to provide laptops generously.
They also hint that employees should use their own computers by offering NT$500, but I have never seen it credited.
They prevent employees from claiming overtime.
The office is cramped, and they are not even willing to generously provide laptops.
They also imply that employees should use their own computers by offering 500 dollars, but I have never seen it credited.
They prevent employees from reporting overtime
The office is cramped, and they are unwilling to provide even laptops generously.
They also hint that employees should provide their own computers in exchange for NT$500, but I have never seen the money credited.
They block employees from reporting overtime.
The office is cramped, and they are even unwilling to provide laptops generously.
They also hint that employees should bring their own computers by offering 500 NTD, but I have never seen it credited.
Prevents employees from reporting overtime
The office is cramped, and they are not even willing to provide laptops generously.
They also hint that employees should use their own computers by offering 500 dollars, but I have never seen it credited.
They block employees from reporting overtime.
The office is cramped, and they are unwilling to provide even laptops generously.
They also hint that employees should bring their own computers by offering NT$500, but I have never seen it credited.
They prevent employees from reporting overtime
The office is cramped, and they are not even willing to provide laptops generously.
They also hint that employees should use their own computers by offering NT$500, but I have never seen it credited.
Prevents employees from reporting overtime
The office is cramped, and they are unwilling to generously provide even laptops.
They also hint that employees should use their own computers by offering NT$500, but I have never seen it credited.
They block employees from reporting overtime.
The office is cramped, and they are reluctant to provide even laptops generously.
They also imply that employees should provide their own computers by offering 500 yuan, but I have never seen it credited.
A labor contract full of violations of the law—great, right? Hahaha
The company’s main business is shaping public opinion and creating word-of-mouth online. In reality, it uses all kinds of different fake accounts to post fake comments and fake reviews in Facebook groups, Dcard, Mobile 01, PTT, and so on—in short: an internet troll army.
Employees generally leave work very late, and the company group chat is constantly flooded with messages late at night and on holidays. Also, internal employees tend to form cliques and exclude new and junior employees.
The general competence of colleagues is low, making it very easy for your own performance to stand out.
The boss has poor emotional control.
The position and job responsibilities discussed during the interview were completely unrelated to the position and responsibilities after joining the company.
The management and atmosphere are very rigid, which can easily make your thinking stagnant; it is indeed a company suitable for idiots to work at.
Suitable for beginners to practice and build a reputation
Does not care about the Labor Standards Act
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Luckily I didn't join. No wonder they kept calling after the interview. What a scary company.
You can apply for a book-purchasing subsidy once a month.
The company's business is steering online public opinion and building word-of-mouth. In reality, this means using various fake accounts (though they look like genuine accounts that are actively maintained) on Facebook groups, Dcard, Mobile01, PTT, and so on to leave countless positive comments about brands, while occasionally ridiculing and attacking competing brands. Later, to prevent the business of steering online public opinion from affecting the brand image of [Kai Yao], the company had a female veteran subordinate establish "Chengyang Co., Ltd." elsewhere on Dunhua North Road. I heard that employees at the subordinate's company all leave work very late, and mealtimes are often severely delayed. Another business involves finding influencers and bloggers to collaborate on sponsored and product-unboxing articles, such as xxx Yuan and Zhong xx.
The system is very strange. The company says internally that it does not support overtime, yet some employees are busy with their projects until 9 or 10 p.m. before they can leave the entrance. Moreover, overtime before 11:00 p.m. does not count as "overtime" according to the company; only after 11:00 p.m. can they charge a taxi home to the company account. Being one minute late to work results in a NT$200 deduction, and on their first day, employees are forced to sign various unreasonable employment contracts that violate government regulations.... As an aside, this company has had labor disputes in the past.
As others have shared, this really is not suitable for people who use their brains. The work style is like being a robot: constantly following orders, copying and pasting, and making Excel spreadsheets, like a student worker. The company's employees skew young; apart from the two bosses and several veteran subordinates, almost everyone is under 32. The company loves hiring young people. Do you know why? People with experience and future ambitions would not want to join, while recent graduates are easier to coax into joining. But after seeing all kinds of bizarre internal phenomena, young people want to leave within two or three years, so the company keeps recruiting new employees on job banks, repeating this cycle endlessly.
The job bank posting explicitly says:
This is suitable for people interested in the online marketing industry but with "limited experience".................I want naïve young people! Give me young people!
"No relevant work experience is fine," but please let us know that you are familiar with and passionate about social media.......I want young people! Give me young people!
Job skills:
1. Besides Facebook, experience using PTT, blogs, and forums............This means you need to know how to use accounts to leave comments
2. Experience participating in planning and executing events, or experience with club activities................Don't expect too much in this area
3. Proficient in MS Office
4. Positive and proactive attitude, willing to take on the challenge of learning new things...............The range of "new things" is limited
There are many places to eat nearby
Company policies change constantly, and no employment contract is provided. The job duties described upon hiring are quite different from the actual job duties. The year-end bonus is calculated at the company's discretion. You can only receive the overtime pay or subsidies you are entitled to after applying for labor mediation. It is a very traditional Taiwanese small or medium-sized enterprise
Colleagues are easy to get along with.
The lower-level the employee is in the company, the more they are expected to know everything or be obedient enough, but the managers who have been here for a long time are quite incompetent.
The company’s usual method of forcing people to resign is to frame some matter or so-called failure to carry out a task as being your own fault, even though you received no assistance from any supervisor or department throughout the process.
The boss likes to make empty promises, deliberately speaking and writing unclearly, using this approach to make you feel that your abilities are poor so that you resign voluntarily.
The Administration Department always has new regulations and will say, “It was announced long ago,” when in fact it was never announced at all—not even by email. Employee contracts are revised again and again, and their contents include provisions that violate the Labor Standards Act. This company can only deceive inexperienced new graduates into joining. As a result, the turnover rate is extremely high, so people who want to learn or get things done are not suited to working here.
Menstrual leave is not deducted from pay, sick leave is paid at half salary, an additional NT$500 is provided for using your own computer, and there is a coffee machine, water dispenser, and refrigerator.
The listing on 104 says that menstrual leave and sick leave are not deducted from pay, but in fact, they are. The NT$500 for using your own computer will be delayed and dragged out until they refuse to give it to you. The two bosses only know how to use Facebook and PTT. Boss M will start by using your failure to meet his expectations, then use various harsh and sarcastic methods to force you to leave. Boss E is extremely emotional, and also writes poor proposals, so there is nothing to learn.
The company’s main work is to influence public opinion and build a good reputation, but it handles this area itself quite poorly.
There is a NT$200 deduction for not clocking in, you cannot buy breakfast, and there are all kinds of strange rules for deducting money. They also keep pressuring employees to sign several contracts designed to evade labor-retirement obligations and underreport contributions.
Overall, this place is not suitable for people with brains to work at; you will become stupid very quickly.
This is a company where employees cannot learn anything and can only do odd jobs for the boss.
There are two bosses. One of them, M, is very emotional and yells at full-time employees when they make minor mistakes or when a project falls behind schedule.
M only allows himself to break the rules while forbidding everyone else from doing so. Whenever colleagues have a dispute, regardless of the reason, his way of handling it is to fire one of them.
(This situation is especially serious when it involves male colleagues.)
I worked there two years ago. The company’s main business was promoting forum posts to increase online visibility. Compared with ordinary media agencies that place advertisements and use big data, it did not involve much technical expertise.
(At most, you could learn an AE’s negotiation skills and how to prepare reports.)
Also, the proportion of part-time student workers at this company was relatively high compared with other companies.