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This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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The company does not pay overtime. There is constant psychological harassment from supervisors, who dump their own work on subordinates and also require them to do it after work hours.
After working here for a year or two, you’ll probably find that doing almost anything elsewhere feels better than this.
Forced to clock in ten minutes early
Severe staff shortages; people are constantly resigning
The work is never finished
Overtime is routine, and you may not even get paid for it
Managers may cause psychological harm
No year-end bonus, and you still have to work as usual during the Lunar New Year
(I heard that at my friend’s company, employees who work during the Lunar New Year even receive red envelopes in advance
I’ve only received a performance bonus once
I don’t even know when the next one will be
It’s easy to purchase any supplies or equipment you need
It’s completely impossible to take time off
Even after working yourself to the bone and accomplishing things, you still get disapproving looks
The pay is extremely low
You’d better not go. Every department at the head office is unstable
I went for an interview, but I have many questions.
Has anyone interviewed for and started working in the warehouse? Are the benefits good? Did you really receive the performance bonus (the one paid in March)? (Was it nearly one month’s pay?)
The office building is beautiful; it looks like they spent a lot of money.
I only went through the interview process here.
The interview already felt very uncomfortable. After checking the reviews, I was shocked to find out they were all true XD
．You have to arrive at the company ten minutes early, otherwise it will affect your performance evaluation (which accounts for 70%), but clocking in within those ten minutes does not count as being late.
I don't understand why they want to steal these ten minutes from employees??? Aren't working hours in Taiwan already long enough?
．The performance evaluation affects the year-end bonus. The bonus is calculated based on base salary, not total salary, and they said that in previous years it was approximately 25–30 days = less than one month.
In other words, the monthly salary might be NT$30,000, but the base salary may only be around NT$2X,000.
．They did not mention raises or whether salaries would be adjusted in the future. Instead, they repeatedly emphasized that salaries would be cut if performance did not meet expectations, and that there would be no adjustment after the probationary period either.
I've interviewed with so many companies and never heard of salary cuts. It was truly eye-opening.
Overall, throughout the interview process, I constantly felt that this company is very calculating with its employees. They also talked about compensation and performance evaluations exclusively in negative terms.
I already felt exploited before even joining.
Still, I have to thank the company for revealing its unpleasant culture right from the interview. Please keep it up!
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There aren’t many questions during the interview process.
The real problem is that things are truly awful after you start working.
Someone is leaving every day.
Assistants are expected to take on their supervisors’ responsibilities single-handedly.
As long as there’s a cheap assistant to use,
there’s no rush to hire a supervisor.
Even when your workload increases, your salary won’t.
There’s no year-end bonus.
You’re not allowed to eat lunch inside the office.
You can only eat in the open space upstairs.
You have to take all your trash home to dispose of; there are no trash cans in the office.
There are probably around 10 surveillance cameras in the office.
They’re all watching what you’re doing at work.
When you request office supplies,
they’ll only give you very old ones, saying there’s no need to buy new ones.
A welfare fee is deducted from your salary every month, but employees receive no benefits in return.
The air conditioning in the restroom is turned off because someone once spent 20 minutes in there, which was considered too long.
Cars cannot park in the parking lot unless the driver is a supervisor with “connections.”
Someone was reported to the police for parking there.
The company is as stingy as possible with employees.
If you don’t clock in 10 minutes early, it will affect your performance rating through a deduction.
When you resign, you’re still required to have your work clothes dry-cleaned.
Otherwise, money will be deducted from your pay.
There is no salary adjustment after the probationary period.
There is no adjustment even after working for a full year.
If you don’t work on a typhoon day, you won’t be paid.
Otherwise, you have to use your own annual leave to cover it.
Employees are asked to avoid taking leave for weddings, funerals, and other family occasions whenever possible.
Otherwise, the boss will think you’re not serious about your work.
The food given to employees is also left sitting for a long time after being photographed.
There is no overtime pay, only compensatory time off.
It’s best not to join and be exploited.
Many supervisors only shirk responsibility and harm others.
They deduct employees’ pay over trivial matters.
There are endless meetings, and they never reach any conclusions.
On top of that, their attitudes are terrible.
When they fail to persuade someone to stay, they resort to verbal abuse.
In reality, they have no ability at all.
All you see are people who flatter others and receive high salaries.
But that’s exactly what the boss likes.
New office building, clean and tidy work environment, free coffee and tea bags available for self-service, employee discounts
The environment is much better than that of typical traditional food manufacturing companies
In accordance with the Labor Standards Act, with no benefits exceeding its requirements
Overtime pay is provided when there is indeed an extension of working hours
After passing the performance evaluation, I have received a year-end bonus. It is not as impressive as in the electronics industry, but is at the general level for traditional manufacturing companies
Since this is the headquarters of a chain of stores, the work will be more complicated than that of an ordinary single factory
None
Head of the Information Department at the Kaohsiung headquarters.
During the probationary period, there are two evaluations. In the first, they tell you what shortcomings you have and deduct money from your salary; in the second evaluation, they tell you about your shortcomings.
A company that does not fully comply with the Labor Standards Act; a total of NT$6,000 was deducted.
The company does not pay overtime. Supervisors psychologically torment employees all day, dump their own work on subordinates, and require them to do it after working hours. The company resumes work early on the fourth day of the Lunar New Year, and there is no year-end bonus. I heard that a labor inspection was conducted once. Two human resources managers have left; the company has a very high turnover rate.
The office decor is very nice, the shoe cabinet has ventilation, the restroom is very clean, there is always toilet paper, and the trash never overflows.
Some managers are responsible and attentive.
Managers assign work-related training outside working hours without paying overtime, and do not allow employees to enter the company.
Emotional; during an eight-hour workday, they spend approximately 3–4 hours complaining—complaining to coworkers and vendors.
The scheduled end of the workday is 6:00 p.m., but at 6:30 there are still many people in the office. Managers instruct employees to clock out first if they cannot finish their tasks, then return and continue working.
Colleagues have a spirit of supporting one another through difficulties
1. If the cash register at the store is short, you have to make up the difference yourself; if there is extra money, it must be handed over to the company....
2. A puzzling policy requiring employees to clock in ten minutes early
3. The workload for some positions is extremely heavy. If you cannot get up to speed quickly in the short term, colleagues may become impatient with you, and the learning pace is extremely rushed
4. After resigning, the uniform must be sent out for cleaning (washing it yourself at home is not accepted), and you also have to provide the receipt??
There are no advantages.
Emotional; moral blackmail; as if other people’s children never stop dying.
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I spent over an hour traveling there and waited ten minutes for the interview.
The interview ended within five minutes.
They had not looked at my résumé.
They did not ask about the position either; they asked me to introduce myself, asked about my salary, and ended it within three minutes.
The key point is that the salary I stated was also the median within the range listed on 104.
Example: 104 listed NT$25,000–35,000, and I asked for NT$30,000.
Everyone,
from now on, if they find you on 104, it is just to help HR meet their performance targets.
I have never been humiliated like this before.
Moreover, I even prepared a proposal for this brand, and they did not even want to look at it.
If you are invited to an interview and still want to go after seeing that the overtime is endless,
remember this post of mine.
Do not even go to the interview. They are just messing with people. You do not need to do any preparation.
If you are really looking for an opportunity to practice and cultivate yourself, it is a very suitable place.
There is coffee, and the restrooms are clean.
Office work:
1. Considering the workload, the salary is low, there is no year-end bonus, and the salary is often subject to various deductions.
2. The sense of pressure is extremely heavy. People are constantly coming and going, and it is obvious what everyone in the office is doing. However, there are still some very cushy positions for subordinates (but you will never get one because the cushy positions have been occupied for three years, with no one managing them or dismissing the occupants).
3. Some department managers lack professional management skills and always manage through authority, emotions, personal preferences, and self-interest. They use personal bias to decide whether to train newcomers. They do not pay much attention to subordinates’ character, work attitude, abilities, or overall quality.
4. You cannot eat breakfast or lunch in the office.
5. Bad money drives out good money. The managers’ professionalism and employee-benefit systems are inadequate, so the turnover rate is quite high. Former employees are used as targets by the managers, as if anyone who resigns were simply a bad employee with poor stress tolerance.
1. The company gives out mooncakes for the Mid-Autumn Festival
2. You can receive a cake on your birthday
1. There are cameras everywhere, so remember to smile. Oh, right! There are also human surveillance cameras~
2. No year-end bonus, no bonuses for the three major festivals, just a fixed salary.
3. As the ancients said: An incompetent commander will wear out the entire army.
4. What is the Labor Standards Act? No compensatory leave and no overtime pay! Supervisors love assigning work right before the end of the workday, and they even call employees on holidays to lecture them.
5. The company has no culture and no passion, yet it thinks it treats its employees very well.
6. You'd better not get diarrhea at the company~ because you'll be questioned as soon as you leave your seat.
7. When there is a labor shortage, they raise the salary for new openings. Do they think current employees are idiots?!
8. Remember to burn incense and pray to Buddha every day, because you might suddenly be grabbed to take the blame~
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The store is always busy. The experienced staff always complain that new employees work too slowly and have no patience when training people. If a cake is touched at all, they insist that the person buy it. Work assignments are often given after hours; if you don't check the group chat, the supervisor won't announce them the next day either. If you make a mistake, you have to pay for it yourself.
None
The workload is quite heavy (regardless of the position), and the salary does not match the abilities required or the position.
Not recommended to join.
None
I previously worked at a (military* branch). The supervisor required employees to clock in 10 minutes early, and the time clock had to be punched multiple times for the entry to be recorded. If your clock-in was not recorded, no one would remind you. There was no drinking water for employees; only hot water and ice were provided, so remember to bring your own water. The supervisor was extremely petty, and if they were in a bad mood, they would easily single you out. Customer complaints were common (including complaints about the supervisor). Promotion opportunities seemed limited: several employees took the promotion exam, and almost no one passed. Within a month, employees also had to use their off-hours to return to headquarters for classes (with no overtime pay). I also heard that refusing to attend would result in a pay deduction. The supervisor never considered the employees’ needs. Staff training was inconsistent.
None
You work overtime every day. You only get overtime pay if your supervisor writes you an overtime form. Clocking in and out is just for show.
The promotion system is also extremely opaque.
The interviewer was very easy to talk to and spilled a lot of inside gossip.
It’s a family-owned business, and some of its ideas and systems are very outdated. Although it’s a chain enterprise, its systems are incomplete. There is no year-end bonus, and the performance bonus system is also inadequate—you may receive one, but you may also receive nothing at all. This year, employees had to work on the fourth day of the Lunar New Year instead of having the day off.
The company has a fairly basic level of resources; it just depends on whether the company is willing to update them regularly.
You can reluctantly get to eat bread and cakes that have been covered in dust after photoshoots and exposed to studio lights all day.
There is too much to list. A dual-family business (please proceed with caution).
The senior manager is rude and does not know how to communicate with people. Whenever something does not suit him, he shouts loudly and does not know how to respect others.
The senior manager’s lackeys are very good at playing both sides, so please be careful.
Sometimes, “listening” to them at work is quite entertaining.
Summary: A chaotic company with no order, because the people at the top lead by causing chaos～
Think again
https://www.ettoday.net/news/20181231/1344686.htm
None
The managers are extremely lacking in common sense. They pretend to understand other industries but live entirely in their own world. The salary is laughably low, annual leave is only five days, and there is no overtime pay. The above violates the Labor Standards Act, yet they still talk about going public or being listed, which is ridiculous. They have made a bunch of verbal promises. It is undoubtedly a sweatshop.
Formerly worked as a store employee for over a year
1. The one drink you can receive each day is only available after purchasing an insulated bottle sold by the company.
2. Officially, they only say that labor and health insurance is provided, but the insurance is based on the minimum basic wage rather than the actual salary. (This does not comply with the definition of wages under Article 2 of the Labor Standards Act, and overtime pay should also be included in the insured salary.)
3. National holidays are not days off. Instead, you receive a payment for the unused holiday (overtime pay), but the calculation is problematic: they calculate it as monthly salary / 31 days (less than your normal daily wage). (This does not comply with Article 39 of the Labor Standards Act or the definition of average wage under Article 2; holiday overtime pay should be monthly salary / 25 × 2.)
4. NT$3,000 is deducted from your salary as a uniform fee and is not refunded. A compensation amount is withheld from your salary for the month in which you resign. (Neither of these complies with Article 26 of the Labor Standards Act.)
5. Permanent employees must give one month’s notice before resigning. (This does not comply with Article 16 of the Labor Standards Act.)
6. If a cake is damaged, you will be required to buy it at the employee price (10% off the original price). (Even if it is only slightly damaged and cannot be sold, you still have to buy it.)
7. You cannot arrange all of your days off yourself. About half are assigned by the supervisor, and on Saturdays and Sundays you may choose only one day yourself. (When I worked there, I received one fewer day off than required by the Labor Standards Act. Pay extra attention during the interview, and also pay attention to the overtime pay mentioned in point 3.)
8. Any wages above the basic wage are paid under the name of a bonus, with various rules allowing them to deduct this bonus—for example, your pay will be deducted if you clock in more than three days without clocking in 10 minutes early. (If there is a demerit system, not only are all bonuses for that month deducted, but another NT$3,000 or NT$1,500 is deducted the following month. This already violates Article 26 of the Labor Standards Act. The total deductions can bring your pay down to the basic wage; they exploit a loophole by making the deduction the following month.)
9. There is a promotion system, but the exams effectively have no defined scope and the results are not transparent. Information related to the exam questions is only sent to the stores after the exam, and the results are only announced as pass or fail. You need to gain the favor of a supervisor (a senior manager who oversees multiple company-operated stores) to have a chance. If there is a management opening, they may ask you to perform the role first without paying you the corresponding salary (you still have to pass the exam to receive it).
10. Recently there has been widespread discussion about the milk used by Louisa Coffee. Previously, Dan-Dan Coffee used Kuang Chuan’s business-use milk (50% fresh milk), supposedly because it froths better. We jokingly called it flavored milk, but if customers asked, management instructed us to say it was fresh milk. Don’t be fooled again!! (It was changed a while ago; I don’t know whether the supplier or the product was changed, but it is still not 100% fresh milk.)
Worked as a store employee for more than a year
1. The one beverage you can receive each day is only available after you first purchase an insulated bottle sold by the company.
2. Officially, they only say that labor and health insurance are provided, but the insurance is based on the minimum basic wage rather than the actual salary. (This does not comply with the definition of wages under Article 2 of the Labor Standards Act; overtime pay should also be included in the insured salary.)
3. National holidays are not days off. Instead, you receive a payment for the unused holiday (overtime pay), but the calculation is problematic: they calculate it as monthly salary / 31 days (which is less than your usual daily wage). (This does not comply with Article 39 of the Labor Standards Act or the definition of average wage under Article 2. Holiday overtime pay should be monthly salary / 25 × 2.)
4. NT$3,000 is deducted from your salary as a uniform fee and is not refunded. A compensation payment is also withheld in advance from the salary for the month in which you resign. (Neither of these complies with Article 26 of the Labor Standards Act.)
5. Full-time employees must give one month’s notice before resigning. (This does not comply with Article 16 of the Labor Standards Act.)
6. If a cake is damaged, you will be required to buy it at the employee price (10% off the original price). (Even if it is only slightly damaged and cannot be sold, you still have to buy it.)
7. You cannot arrange all of your days off yourself. About half are scheduled by the supervisor, and you can choose only one day off from Saturday and Sunday. (When I was there, I received one fewer day off than required by the Labor Standards Act. Pay extra attention during the interview, and also pay attention to the overtime pay mentioned in point 3.)
8. Any wages above the basic wage are paid under the name of “bonus,” and various rules are used to deduct this bonus. For example, if you fail to clock in 10 minutes early more than three times, your wages will be deducted. (If there are rules for receiving demerits, not only will all bonuses for that month be deducted, but an additional NT$3,000 or NT$1,500 will be deducted the following month. This already violates Article 26 of the Labor Standards Act. The total deductions can reduce your pay to the basic wage; they exploit a loophole by making the deduction the following month.)
9. There is a promotion system, but the exam effectively has no defined scope, and the grading is not transparent. Relevant information about the questions is only sent to the stores after the exam, and the results are simply announced as pass or fail. You need to be favored by a supervisor (a senior manager who oversees multiple company-owned stores) to have a chance. If there is a management position available, they may first have you perform the job without paying you the corresponding salary (you still have to pass the exam to receive it).
10. Recently, there has been a lot of discussion about the milk used by Louisa Coffee. Previously, Dan-Dan Coffee used Guang Chuan business-use milk (50% fresh milk), saying that it was better for making milk foam. We jokingly called it flavored milk, but if customers asked, management required us to say that it was fresh milk. Don’t be fooled again!! (It was changed some time ago; I don’t know whether the supplier or the product was changed, but it is still not 100% fresh milk.)
Worked as a store staff member for a little over a year
1. The one beverage you can receive each day is only available after first purchasing a thermos sold by the company.
2. Officially, they only say that labor and health insurance is provided, but the insurance is based on the minimum basic wage rather than the actual salary. (This does not comply with the definition of wages under Article 2 of the Labor Standards Act; overtime pay should also be included in the insured salary.)
3. National holidays are not days off. Instead, you receive payment for the unused holiday (overtime pay), but the calculation is problematic: they calculate it as monthly salary / 31 days (less than your usual daily wage). (This does not comply with Article 39 of the Labor Standards Act or the definition of average wage under Article 2. Holiday overtime pay should be calculated as monthly salary / 25 × 2.)
4. NT$3,000 is deducted from your salary as a uniform fee and is not refunded. A compensation amount is also withheld from your salary for the month you leave. (Neither of these complies with Article 26 of the Labor Standards Act.)
5. Formal employees must give one month’s notice before resigning. (This does not comply with Article 16 of the Labor Standards Act.)
6. If a cake is damaged, you will be required to buy it at the employee price (10% off the original price). (Even if it is only slightly scratched and cannot be sold, you still have to buy it.)
7. You cannot arrange all of your days off yourself: about half are assigned by supervisors, and on Saturdays and Sundays you can choose only one day yourself. (When I worked there, I received one fewer day off than required by the Labor Standards Act. Pay extra attention during the interview, and also note the overtime-pay issue in point 3.)
8. Any wages above the basic wage are paid under the name of bonuses, and various rules allow them to deduct these bonuses—for example, your wages will be deducted if you clock in more than three days without clocking in 10 minutes early. (If there are rules for recording major or minor demerits, not only will all bonuses for that month be deducted, but an additional NT$3,000 or NT$1,500 will be deducted the following month. This already violates Article 26 of the Labor Standards Act. The total deductions can reduce your pay to the basic wage; they exploit a loophole by making the additional deduction in the following month.)
9. There is a promotion system, but the exams effectively have no defined scope, and the results are not transparent. Relevant information about the questions is only sent to the store after the exam, and the results are announced only as pass or fail. You have a chance only if you are favored by a supervisor (a senior manager who manages multiple company-operated stores). If a management position is available, they may have you perform the job first without giving you the corresponding salary (you still have to pass the exam to receive it).
10. Recently, there has been a lot of discussion about the milk used by Louisa Coffee. Previously, Daan Coffee used Kuang Chuan’s business-use milk (50% fresh milk). They said it was easier to whip into milk foam. We jokingly called it flavored milk, but if customers asked, management told us to say it was fresh milk. Don’t be fooled again!! (It was changed a while ago; I don’t know whether the supplier or the product was changed, but it was still not 100% fresh milk.)