Workplace reviews and discussion: 多那之(台南民族門市)-門市人員(晚班正職)

Worked as a store employee for more than a year

1. The one beverage you can receive each day is only available after you first purchase an insulated bottle sold by the company.

2. Officially, they only say that labor and health insurance are provided, but the insurance is based on the minimum basic wage rather than the actual salary. (This does not comply with the definition of wages under Article 2 of the Labor Standards Act; overtime pay should also be included in the insured salary.)

3. National holidays are not days off. Instead, you receive a payment for the unused holiday (overtime pay), but the calculation is problematic: they calculate it as monthly salary / 31 days (which is less than your usual daily wage). (This does not comply with Article 39 of the Labor Standards Act or the definition of average wage under Article 2. Holiday overtime pay should be monthly salary / 25 × 2.)

4. NT$3,000 is deducted from your salary as a uniform fee and is not refunded. A compensation payment is also withheld in advance from the salary for the month in which you resign. (Neither of these complies with Article 26 of the Labor Standards Act.)

5. Full-time employees must give one month’s notice before resigning. (This does not comply with Article 16 of the Labor Standards Act.)

6. If a cake is damaged, you will be required to buy it at the employee price (10% off the original price). (Even if it is only slightly damaged and cannot be sold, you still have to buy it.)

7. You cannot arrange all of your days off yourself. About half are scheduled by the supervisor, and you can choose only one day off from Saturday and Sunday. (When I was there, I received one fewer day off than required by the Labor Standards Act. Pay extra attention during the interview, and also pay attention to the overtime pay mentioned in point 3.)

8. Any wages above the basic wage are paid under the name of “bonus,” and various rules are used to deduct this bonus. For example, if you fail to clock in 10 minutes early more than three times, your wages will be deducted. (If there are rules for receiving demerits, not only will all bonuses for that month be deducted, but an additional NT$3,000 or NT$1,500 will be deducted the following month. This already violates Article 26 of the Labor Standards Act. The total deductions can reduce your pay to the basic wage; they exploit a loophole by making the deduction the following month.)

9. There is a promotion system, but the exam effectively has no defined scope, and the grading is not transparent. Relevant information about the questions is only sent to the stores after the exam, and the results are simply announced as pass or fail. You need to be favored by a supervisor (a senior manager who oversees multiple company-owned stores) to have a chance. If there is a management position available, they may first have you perform the job without paying you the corresponding salary (you still have to pass the exam to receive it).

10. Recently, there has been a lot of discussion about the milk used by Louisa Coffee. Previously, Dan-Dan Coffee used Guang Chuan business-use milk (50% fresh milk), saying that it was better for making milk foam. We jokingly called it flavored milk, but if customers asked, management required us to say that it was fresh milk. Don’t be fooled again!! (It was changed some time ago; I don’t know whether the supplier or the product was changed, but it is still not 100% fresh milk.)