This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesRegular free milk
.Outdated work environment
.The actual work differs from what was discussed during the interview. After joining, I discovered that it was fundamentally not the kind of work I wanted to do.
.There is no handover and no one to train you, nor is there any explanation of important work matters or SOPs. They only tell you after the work is completed, forcing you to work overtime or redo it at home; otherwise, it is simply impossible to finish by the deadline.
.Every day starts with a morning meeting where everyone chants slogans and takes turns acting as chairperson to share about their personal life or work.
.New employee training includes many courses unrelated to the position. The training prevents you from completing your work, and you have to find a way to finish it yourself (by working overtime or on holidays).
.Employees at headquarters, regardless of position, are required to work at stores several times a year. Higher-ranking employees have to go to central and southern Taiwan. If this affects work progress, you have to find a way to deal with it yourself (by working overtime or on holidays).
.Every year, you must complete a specified number of courses (online or in person). Failure to complete them affects that year’s performance evaluation. If attending the courses prevents you from completing your work, you have to find a way to finish it yourself (by working overtime or on holidays).
.IT, design, planning, PM/EC, and other roles are on call 24/7. You will receive work requests even on weekends and holidays, so a bunch of group chats keep sending notifications during holidays or in the middle of the night. If failing to respond affects other people’s work, you are left to deal with the consequences yourself.
.The weekly meeting every Monday affects the time you can leave work and may even last until 7 p.m. (The last half-hour of the workday is not counted as overtime and is not paid.)
.You can take time off, but if your work is unfinished, you have to figure it out yourself. The substitute contacts listed on leave requests are merely nominal.
.The department atmosphere is very poor, and it also feels like the department is isolated by other departments (there is little interaction). The manager and some colleagues are extremely cold and unfriendly, driving away many new employees. You can tell from the computer records that many newcomers resign shortly after joining, before even completing a handover.
.Colleagues in the same position manage others beyond their authority, giving uncomfortable orders in an unpleasant tone. It is impossible to stay even a moment longer. The manager sees it but turns a blind eye and takes no action.
.You must pay for a health examination yourself before reporting for duty.
.Communication within the department is impossible. Opinions or questions raised during meetings are coldly rejected or dismissed.
.The gift vouchers provided are close to expiring.
.There is not even a one-month year-end bonus. Performance bonuses are only available after completing one year, and they refuse to disclose even the minimum amount you could receive for the performance bonus, because… currently, no one has stayed for more than a year. A colleague who joined at the same time as me resigned after only one month, and many people in other departments have resigned in groups, unwilling even to wait for the performance bonus.
.The colleagues in the department all have less than one year of experience. Some colleagues in one department put on airs as veterans and are extremely unfriendly toward newcomers, always boasting about how things were done in their previous jobs. They are strict with others but lenient with themselves: their own work is low quality, yet they demand a high standard from others.
.They expect employees to be immediately productive. Before you have even been there for two days, and while your computer is not yet ready, they already demand that you complete work requests.
.When you take leave, you have to repeatedly urge the manager to approve it before they will sign off. They receive emails every day, so it is unclear whether they are reluctant to approve it or what.
.The manager applies double standards when reviewing and setting requirements for the work of new and existing subordinates.
.You have to bring your own mouse for the computer; there is not even an adapter. You have to submit a form to request a monitor and mouse (making the hardware request form effectively meaningless), but colleagues also blocked the request, saying you should bring your own. Therefore, you really need to ask clearly about the computer equipment during the interview.
.Some colleagues do not meet their performance targets, and you can see them having to pay out of their own pockets to buy products.
.Men must wear suits, while women cannot dress too casually or too revealingly, and jeans are also prohibited.
.Although restrictions have been lifted, wearing masks when entering and leaving is still mandatory.
None!!!
The recruitment poster made it look really good
“Experience not required”
Once you get in, you have no idea how badly they’ll mess with you
Fortunately, I’ve already left~
Here’s my advice to anyone thinking of applying:
Be sure to carefully choose the store before submitting your résumé.
If you notice anything genuinely wrong or unreasonable during your internship, leave as soon as possible—don’t stay.
Especially if your supervisor or store manager seems weird.
During my internship, I was bullied in the workplace by the store manager,
who maliciously picked on me.
The worst part was that when I was working the register, they directly humiliated me in front of customers.
Even the customers couldn’t stand it and intervened to stop them.
After reading the shortcomings shared by others, I’ve listed the situations I also encountered:
1. The store has a high long-term turnover rate, and job openings are posted every week or two.
2. The job is basically direct sales.
3. If your superior doesn’t like you, they’ll ruin you even if you achieve results.
4. You’re working practically 24/7, with no quality of life at all—constantly checking LINE and answering your phone.
5. You’re required to clock out when your shift ends and then continue working, with no overtime pay.
6. Days off are scheduled very rigidly, with no flexibility.
7. If no senior colleague is willing to genuinely teach you, you have to cross the line yourself before you’ll know what to do next. Even if you ask questions, you’ll
only be humiliated.
8. Supervisors also like to deliberately undermine your confidence.
9. You’re expected to master over 80% of the duties in less than a week, which is extremely high-pressure.
It got to the point that now, whenever I think of that person, my hands tremble and my heart races.
Learning new things used to be something that made me happy.
But when you’re filled with fear, you can’t learn anything.
I probably don’t want to have anything to do with 7-ELEVEN for quite a while.
Just thinking about it makes me feel physically ill.
A work system based on brainwashing is truly awful.
Fortunately, I’m not that submissive, so I got out first.
Otherwise, I’d be waiting to be brainwashed into becoming someone without any independent thoughts.
1. The atmosphere during the HR interview was fairly good
1. No overtime pay
2. The company’s turnover rate sounds fairly high
3. The work processes are relatively complicated; everything requires preparing a report and reporting to a supervisor
4. The salary is relatively low
The starting salary is decent.
Being an MD or management trainee at 7-ELEVEN Taiwan sounds impressive, and you often handle very large-scale business deals, but from then on, you no longer have any quality of life. Store part-timers and PT staff can leave work when their shifts end; at headquarters, no one really gets off work.
The working hours are long enough as it is, and you also have to deal with the senior management of a family-owned business. No matter how large the company is, it is still a family-owned business—make no mistake.
Some empty-headed part-time workers will really idolize you
There is so much discarded food that you can't finish it
Sometimes you can dress up in a sharp suit and make yourself think you're a big shot
1. No senior colleagues are willing to genuinely teach you. You have to cross the line yourself to learn what to do next, and even if you ask, you will only be humiliated.
2. The salary is not as generous as advertised; the annual salary is nowhere near 600,000.
3. The work does not require a university degree at all. It feels a lot like multi-level marketing.
4. There are tons of SOPs, but at the same time you are expected to innovate. If your supervisor does not like your method, they will destroy you even if it produces results.
5. Promotions are not based on ability or leadership skills. Everything depends on how well-connected you are or whether you have a good relationship with your supervisor.
6. When trainee managers first take over a store, they get crushed by the part-time staff. Even 18- or 19-year-olds can ruin you as long as they have good connections within the district; you absolutely cannot afford to offend them.
One HR manager and three staff members—a large team. It feels like they take this interview seriously.
First round:
The HR manager (dark-skinned and somewhat overweight) kept relentlessly asking about private plans such as financial support for my parents. In the end, I could only deflect by asking whether private plans would affect this job. The interviewer then laughed and replied: “It’s fine if you don’t tell me. It’s not like I really want to know how much you give your parents.” (Speechless.)
Later, they also asked who I would share details of this interview with. I answered, “An old friend.”
Second round:
The senior audit manager casually remarked: “The interview details should be kept confidential.” Only then did I realize how they had interpreted that question in the first round. They would actually prefer this kind of rigid, fake answer. We never signed a confidentiality agreement—what gives them the right to demand that people not discuss the interview?
Makes you think you have a lot of money
Makes you feel proud of doing odd jobs for them
Creates a small, insular circle that says outsiders don't understand and should be ignored
Takes over your life
Makes unity your only belief
You have to admit, the brainwashing is really impressive
Either you can't stay there
Or you become one of them
Don't really throw away your future and your life
for the sake of temporary money
None
Fuck you, you piece-of-shit franchise owner, you actually want to pick employees who incur losses. Missing one item means a penalty of twice its value.
Fuck you, this is even more exploitative than FamilyMart. Is this a company rule or did the franchise owner make it up themselves?
Really close to home
The colleagues are nice
Management often has problems
Event decorations often go wrong
Close to home, Guishan Dazhu branch
The boss is difficult to get along with, and even complains that hourly part-time workers don’t stay long. It’s not even a full-time job—what’s their problem?
Some positions have very low turnover, but most of the desirable positions have probably already been claimed.
Advice for newcomers:
1. There are motivational chants in the morning, so newcomers will probably find it very strange at first.
2. Once you get used to that, you may encounter managers who are mediocre at their jobs, do not share the workload, but are very good at flattering others. (However, because they have been with the company for a long time, there is not much you can do about them.)
3. For certain positions, working overtime is the norm, with zero boundary between work and private life. Be prepared for having no quality of life.
4. Certain positions have very high turnover, and there must be more to the story. Remember to ask more questions during the interview.
I suppose the endless free samples you can’t finish.
You’re working practically 24/7, with absolutely no quality of life.
One moment you’re checking LINE, the next answering your phone, then responding to emails.
(I can accept being this busy during work hours, but could you please not do this while I’m sleeping after work too?)
They require you to clock out as soon as your scheduled hours end, then continue working, with no overtime pay.
Even days off are assigned very rigidly, with no flexibility.
The supervisors also seem to enjoy deliberately undermining your confidence.
They’ll tell you upfront that you’re not suited for the job and ask you to resign voluntarily.
Even if you ignore them, you can keep working and nothing will happen.
Then the store manager is also extremely self-important.
Anything that goes right is credited to her, while anything that goes wrong means the store employees have to pay out of pocket.
If sales targets aren’t met, she directly berates you in front of customers; there are even rules about how many centimeters of tape you’re allowed to use.
That would be bad enough, but the supervisors are also very self-important,
thinking their positions make them so important.
They often make cutting remarks and criticize people indirectly.
Even when I was leaving, someone from HR told me another little story that made me uncomfortable.
I don’t understand what the point was???? I wasted my youth here for nothing.
1. In the early stages of becoming a management trainee, it is very important to have the right store manager. I was very fortunate that my store manager gave me a great deal of room to develop. I had a pretty enjoyable time!
2. You need to be clear about why you want to become a district advisor. I believe there are many district advisors earning an annual salary of one million, but you have to invest a great deal of time and endure considerable mental pressure. (It seems that every job is like this.)
1. Office politics are very serious.
2. There are also quite a few well-connected insiders. (If you have strong backing, you will rise smoothly all the way.)
The happiest thing is that, fortunately, I left.
Let me debunk Uni-President Supermarket’s sales talk point by point:
Average annual salary starts at NT$600,000 (NT$31,000 for university graduates and NT$36,000 for graduate-degree holders; you can only barely reach that figure after adding the year-end bonus).
Key management position at Uni-President Supermarket (hardly management; at most, you’re like a salesperson who needs to persuade franchisees to order large quantities of unethical food),
A cradle for senior executives (at most, you can be promoted to Area Consultant; basically, you won’t advance any further),
A communication bridge between the company and stores (a mouthpiece), combining the roles of detective (snitch), doctor (with only one prescription: boldly place orders), partner, and customer; the tasks are diverse and extremely challenging (a bunch of miscellaneous work that anyone with a high-school education can do).
Uni-President Supermarket is determined to become the most outstanding happy company, making happiness close at hand for everyone (the so-called happiness is feeding you unethical food and stuffing you with a merchandise gift card on your birthday so you can buy unethical food).
In the Uni-President Supermarket work environment, work is not merely a way of life, but also a stage for learning and creating value (basically, there is no life to speak of; countless Area Consultants have developed protruding discs, and many women have suffered miscarriages from doing this job).
Wednesday Family Day, the Happiness Cooperative, Happiness Lectures, 7-ELEVEN University—bringing happiness to your heart (it’s a lie; I worked as an Area Consultant and had never heard of them).
The Fortune Savings Trust system, flexible benefits, internal franchise discounts, and the occasional crazy employee group-buying deals are even more exclusive perks and benefits for 7-ELEVEN partners (you have to apply proactively; the company will not help you automatically).
By joining Uni-President Supermarket, you gain access to the development map of its many affiliated companies (spanning six major business sectors—distribution, food and beverage, China operations, logistics, support services, and beauty—with more than 40 companies), so your future will be bright (your future will be dark, because after your youth is consumed, you’ll be unable to compete with others when you get older and will have no choice but to sacrifice your life by staying here).
Uni-President Supermarket—the convenience-store chain with the highest density in Taiwan—what exactly is its business secret? (The secret is that it is similar to a scam syndicate and a multilevel-marketing operation, tricking franchisees into coming in to earn franchise fees.)
Want to supervise 7–8 stores?! Want to become an impressive store consultant?! (A salesperson who needs to persuade franchisees to order large quantities of unethical food.)
Join 7-ELEVEN now, and you can become a professional, impressive store business consultant.
Applicants with high stress tolerance, workaholics, and those who want to challenge their limits and oversee an annual turnover of NT$200 million are welcome to join. (The company takes the NT$200 million; you don’t have NT$200 million—you only have unethical food to eat until you get cancer. You deserve a better job and company.)
It's terrible—how could there be any advantages?
1. The salary and benefits look pretty good, but the company isn't stupid either. What you have to give up (time, life, dreams) far exceeds this money. Put plainly, the money the company gives you is what you get in exchange for your time (your life).
2. If you are really, really interested in convenience stores and want to apply for this position (selling your soul), I strongly advise you not to work as a management trainee in the Changzhong district. The higher-ups (the regional HR specialist, regional consultant, and regional manager) are all pretty terrible—especially the regional HR specialist, who is supposedly the management trainees' babysitter but is actually... a management trainee killer! If you don't encounter a good store manager early on, you're pretty much done (90% of them are terrible store managers who can't teach).
3. In this industry, it is actually a case of bad money driving out good money. Those who get promoted aren't the ones with the best abilities; instead, you need to become a believer in Uni-President, making the higher-ups feel that you are loyal like a dog. Even when being scolded, you can't bark back. Many management trainees eventually develop mental illnesses (anxiety disorders).
4. Conclusion: If you feel that you don't know what direction to take in the future, this is actually a place where you can hone yourself and force out your potential (your submissive nature).
The pay is pretty good.
“1. The salary and benefits look pretty good, but the company isn’t stupid either. What you have to give up (your time, life, and dreams) far exceeds this money. Put plainly, the money the company gives you is what you get in exchange for your time (life).
2. If you’re really, really interested in convenience stores and want to apply for this position (selling your soul), I strongly advise you not to be a management trainee in the Changzhong area. The higher-ups (the regional HR specialist, area consultant, and regional manager) are awful—especially the regional HR specialist, who is known as the management trainees’ babysitter but is actually… a management trainee killer! If you don’t meet a good store manager at the beginning, you’re pretty much done (90% of them are terrible store managers who can’t teach)…
3. In this industry, it’s actually a case of bad money driving out good money. Those who get promoted aren’t necessarily capable; they need to become followers of Uni-President, making the higher-ups feel that they’re loyal like a dog. Even when being scolded, they can’t bark back. Many management trainees eventually developed mental health problems (anxiety disorders).
4. Conclusion: If you think you don’t know what direction to take in the future, this is actually a place where you can hone yourself and force out your potential (your submissive nature).” I sincerely thank this place for teaching me everything!”
The pay is pretty good
“1. The salary and benefits look good, but the company isn’t stupid either. What you have to give up (time, life, dreams) far exceeds this money. Put plainly, the money the company gives you is what you get in exchange for your time (life).
2. If you’re really, really interested in convenience stores and want to apply for this position (selling your soul), I strongly advise against becoming a management trainee in the Changzhong District. The supervisors (the regional HR specialist, district consultant, and district manager) are terrible—especially the regional HR specialist, who is supposedly the management trainees’ nanny but is actually... a management trainee killer! If you don’t encounter a good store manager in the early stages, you’re pretty much done (90% of them are lousy store managers who can’t teach)...
3. In this industry, it’s actually a case of bad money driving out good money. Those who get promoted aren’t the ones with the best abilities; they need to become Uni-President’s believers, making the supervisors feel that they’re loyal like dogs. Even when being scolded, they can’t bark back. Many management trainees eventually develop mental illnesses (anxiety disorders).
4. Conclusion: If you consider yourself someone who doesn’t know what direction to take in the future, this is indeed a place where you can hone yourself and force out your potential (your slavish nature).” I sincerely thank this place for everything it taught me!
The salary is okay, and you can save up a considerable amount of money.
“1. The salary and benefits look good, but the company isn’t stupid either. What you have to give up (time, life, dreams) far exceeds this money. Put plainly, the money the company gives you is what you get in exchange for your time (life).
2. If you are really, really interested in convenience stores and want to apply for this position (selling your soul), I strongly advise you not to become a management trainee in the Changzhong district. The higher-ups (the regional HR specialist, district consultant, and district manager) are terrible—especially the regional HR specialist, who claims to be the management trainees’ babysitter but is actually… a management trainee killer! If you don’t encounter a good store manager in the early stages, you’re pretty much done (90% of them are lousy store managers who can’t teach)...
3. In this industry, it is actually a case of bad money driving out good money. Those who get promoted are not necessarily capable; instead, they need to become believers in President Chain Store Corporation, making the higher-ups feel that they are as loyal as a dog. Even when being scolded, they cannot bark back. Many management trainees eventually develop mental illnesses (anxiety disorders).
4. Conclusion: If you believe you have no idea what direction your future is taking, this is indeed a place where you can be put through the wringer and forced to bring out your potential (your submissiveness).” I sincerely thank this place for everything it taught me!
The salary is pretty good, allowing me to save a considerable amount of money in a short time.
“1. The salary and benefits look good, but the company isn’t stupid either. What you have to give up (time, life, dreams) far exceeds this money. Put simply, the money the company gives you is what you get in exchange for your time (life).
2. If you’re really, truly interested in convenience stores and want to apply for this position (selling your soul), I strongly advise against becoming a management trainee in the Changhua–Taichung area. The superiors (regional HR specialist, area consultant, and regional manager) are terrible—especially the regional HR specialist, who is supposedly the management trainees’ guardian angel but is actually… a management trainee killer! If you don’t encounter a good store manager early on, you’re pretty much done (90% of them are lousy store managers who can’t teach)...
3. In this industry, it’s actually a case of bad money driving out good money. Those who get promoted aren’t necessarily capable; they need to become believers in Uni-President, making the superiors feel that they’re loyal like a dog. Even when being scolded, they can’t bark back. Many management trainees eventually develop mental illnesses (anxiety disorders).
4. Conclusion: If you consider yourself someone who doesn’t know what direction to take in the future, this is a place where you can hone yourself and force out your potential (your submissive nature).” I sincerely thank this place for teaching me everything!