Workplace reviews and discussion: 統一超商股份有限公司

Regular free milk

．Outdated work environment

．The actual work differs from what was discussed during the interview. After joining, I discovered that it was fundamentally not the kind of work I wanted to do.

．There is no handover and no one to train you, nor is there any explanation of important work matters or SOPs. They only tell you after the work is completed, forcing you to work overtime or redo it at home; otherwise, it is simply impossible to finish by the deadline.

．Every day starts with a morning meeting where everyone chants slogans and takes turns acting as chairperson to share about their personal life or work.

．New employee training includes many courses unrelated to the position. The training prevents you from completing your work, and you have to find a way to finish it yourself (by working overtime or on holidays).

．Employees at headquarters, regardless of position, are required to work at stores several times a year. Higher-ranking employees have to go to central and southern Taiwan. If this affects work progress, you have to find a way to deal with it yourself (by working overtime or on holidays).

．Every year, you must complete a specified number of courses (online or in person). Failure to complete them affects that year’s performance evaluation. If attending the courses prevents you from completing your work, you have to find a way to finish it yourself (by working overtime or on holidays).

．IT, design, planning, PM/EC, and other roles are on call 24/7. You will receive work requests even on weekends and holidays, so a bunch of group chats keep sending notifications during holidays or in the middle of the night. If failing to respond affects other people’s work, you are left to deal with the consequences yourself.

．The weekly meeting every Monday affects the time you can leave work and may even last until 7 p.m. (The last half-hour of the workday is not counted as overtime and is not paid.)

．You can take time off, but if your work is unfinished, you have to figure it out yourself. The substitute contacts listed on leave requests are merely nominal.

．The department atmosphere is very poor, and it also feels like the department is isolated by other departments (there is little interaction). The manager and some colleagues are extremely cold and unfriendly, driving away many new employees. You can tell from the computer records that many newcomers resign shortly after joining, before even completing a handover.

．Colleagues in the same position manage others beyond their authority, giving uncomfortable orders in an unpleasant tone. It is impossible to stay even a moment longer. The manager sees it but turns a blind eye and takes no action.

．You must pay for a health examination yourself before reporting for duty.

．Communication within the department is impossible. Opinions or questions raised during meetings are coldly rejected or dismissed.

．The gift vouchers provided are close to expiring.

．There is not even a one-month year-end bonus. Performance bonuses are only available after completing one year, and they refuse to disclose even the minimum amount you could receive for the performance bonus, because… currently, no one has stayed for more than a year. A colleague who joined at the same time as me resigned after only one month, and many people in other departments have resigned in groups, unwilling even to wait for the performance bonus.

．The colleagues in the department all have less than one year of experience. Some colleagues in one department put on airs as veterans and are extremely unfriendly toward newcomers, always boasting about how things were done in their previous jobs. They are strict with others but lenient with themselves: their own work is low quality, yet they demand a high standard from others.

．They expect employees to be immediately productive. Before you have even been there for two days, and while your computer is not yet ready, they already demand that you complete work requests.

．When you take leave, you have to repeatedly urge the manager to approve it before they will sign off. They receive emails every day, so it is unclear whether they are reluctant to approve it or what.

．The manager applies double standards when reviewing and setting requirements for the work of new and existing subordinates.

．You have to bring your own mouse for the computer; there is not even an adapter. You have to submit a form to request a monitor and mouse (making the hardware request form effectively meaningless), but colleagues also blocked the request, saying you should bring your own. Therefore, you really need to ask clearly about the computer equipment during the interview.

．Some colleagues do not meet their performance targets, and you can see them having to pay out of their own pockets to buy products.

．Men must wear suits, while women cannot dress too casually or too revealingly, and jeans are also prohibited.

．Although restrictions have been lifted, wearing masks when entering and leaving is still mandatory.