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1. The job description on 104 is for reference only and contains a bunch of “duties assigned by the supervisor.” You are often given work unrelated to your expertise. When you point out that this differs from what was discussed in the interview, you are met with lines such as: “We’re giving you an opportunity to learn,” “The company’s needs come first,” “If you don’t do it, who will?” and “There have never been clear divisions between positions in this company; your thinking is too narrow.”
2. Shh, the company’s organizational structure is confidential and cannot be discussed.
3. Shh, the boss doesn’t like employees from different companies asking each other about their respective situations (yet they arrange for you to work in the same office, where everyone can hear what is being said—how clever).
4. “It’s okay if you don’t know; you can learn after you join.” But no one trains you or checks in with you. The boss hired you to solve problems, not create them, so you have to figure it out yourself.
5. They don’t hire a general affairs employee to save money. Administrative duties, accounting, HR, and even MIS can all be handled by one person.
6. You are expected to work “from home” on typhoon days.
7. The boss repeatedly changes decisions because a group of so-called “friends” offer suggestions. Your opinion had better be the same as the “friends’,” or you will be harshly reprimanded.
8. Mid-level employees cannot stay. The boss takes over management personally and likes hiring young people, but they lack experience and are taught haphazardly after joining.
9. Handle immediately whatever the boss cares about. If an issue concerns something the boss does not care about, solve it yourself and do not report it upward, because the boss’s attention should be focused on more important matters.
Colleagues get along well
There is a strong culture of working overtime; people are still discussing work after 10 p.m.—admirable.
The turnover rate is very high. It’s not just that the boss wants to fire people; many employees leave after only a few months.
None
1. The Zhonghe office is terrible. It is a shared office, and the company only uses one section while renting out the rest, so many people who are not from the company come and go. The boss likes to use cheap products, and the renovations from many years ago are almost completely worn out. There is an older woman who cleans, but she only cleans the toilets; no one takes care of the common areas.
2. The boss graduated from National Taiwan University and is self-important, believing that employees are all idiots and underlings. “What makes you think you can speak directly with me?” “I don’t want to hear your opinion. If I want an opinion, I’ll ask xxx.” “You can only speak when I ask you to provide your opinion.” He is extremely emotional. He does not like using profanity, but he is extremely cutting in the way he speaks.
3. The senior managers are all enforcers. When you raise a problem, they have no intention of helping you solve it. When an issue concerns employee compensation (raises or bonuses), they respond by asking, “Has HR not brainwashed you?” or “The boss doesn’t like hearing that,” and tell you to figure it out yourself.
4. When they want you to leave, they pressure employees through messages to admit that they are incompetent, bombarding them until they agree to voluntarily resign that same day.
5. The boss does not like employees buying stationery, and you absolutely cannot get reimbursed. If you want to work at this company, bring your own supplies. They will even ask whether you have your own laptop and tell you to bring it to work.
Jingchen has established two subsidiaries: 【Xingxiang Digital Co., Ltd.】 and 【Gandong Biotechnology Co., Ltd.】
Xingxiang Digital – convenient transportation
Same thing, different packaging
Xingxiang Digital is located on the 6th floor, No. 88, Section 3, Xinsheng South Road, Taipei City.
It still provides online language teaching, so it needs a huge, huge, huge number of system engineers, salespeople, and online instructors.
It will still ask you to go to Miaoli for training.
Do
not
be
fooled
again
The base salary may seem not low at NT$35,000, but the overtime feels limitless—it really seems like a job that demands sacrificing your personal life. The HR manager was fairly honest⋯⋯
Please be sure to click in and read my experience. I really do not recommend coming here for an interview.
1. The company is in Zhonghe, and the commute is truly inconvenient. You have to transfer to a bus from the MRT to get there. Unless you ride a scooter or drive, it is really remote.
2. The company building is very old and run-down, and it shares the same building as a nursing home. The entire building is probably considered a mixed-use apartment building. The environment really smells a bit, and it is quite unpleasant.
3. At the beginning, you have to complete a logic test, after which they conduct a group interview. Another interviewee and I entered a conference room for the first-round interview with the HR manager. The manager spoke Chinese, while the interviewees had to introduce themselves and answer the HR manager’s questions entirely in English. During the interview, HR explained the company’s benefits and policies:
First, there is no overtime pay. You may have to come to the office to work overtime on Saturdays and Sundays. If you work in sales and still ask for overtime pay, it means you do not love money enough.
Second, you must also come to work on typhoon days and submit daily reports. Rather than going to karaoke or watching movies during a typhoon, you might as well come to the office to work overtime, since the company is already paying you a salary.
Third, the reason our office is so run-down is that the boss gives all the money out as bonuses to employees. This is a very practical approach.
Fourth, the department I applied to was sales for the Latin American region, so I would have to work overtime to accommodate the time difference. However, the company said that during the first few months as a new employee, I would still have to arrive at the office at 9 a.m. and then work according to overseas clients’ schedules, potentially until midnight. There would be no overtime pay, yet I would still have to come back to Zhonghe to work the next day.
Fifth, HR said that because the boss is usually in Miaoli, employees often have to go down to Miaoli for meetings. However, employees have to arrange carpools with colleagues and drive there themselves; there is no meaningful reimbursement for Taiwan Railway or high-speed rail fares.
After hearing roughly the above points, HR said they would ask the department manager to conduct a more detailed second-stage interview. The other interviewee and I decided to leave immediately rather than proceed with the second-round interview.
Interview advice:
Before going to interview at this company, I had already searched online and knew there were many negative reviews. I did not expect to find afterward that what people said online was indeed very accurate. Also, after listening to HR, I felt that the company’s prospects were fairly limited (HR mentioned that the rise of the Chinese market had caused the company to encounter setbacks at one point).
The company is on the top floor, so it’s very convenient to smoke.
I left about half a year ago, so I should still be able to provide an objective account.
Basically, the entire company is controlled by three people:
Code name T: The company’s big boss
Code name Z: The big boss’s friend, in charge of HR
Code name V: Z’s biological younger brother, who manages everything visible
Before joining, I had already read the experiences shared by various predecessors on Tianyancha. At the time, I thought everyone had different experiences,
and that since some time had already passed, these things might not necessarily happen to me.
Below is my firsthand experience, along with some accounts I saw, for reference:
Before joining
1. The posts here mention that there is swearing during interviews. This is true; only go if you don’t mind.
2. The interview process was fairly pleasant. Afterward, they were very proactive about coordinating whether I would be stationed in Miaoli.
3. If you have agreed to start working there, it’s best to pay close attention to the salary details, so that certain clauses don’t cause you to lose your year-end bonus.
After joining
1. Z’s initially enthusiastic attitude suddenly did a complete about-face.
2. Basically, T, Z, and V all act as though they look down on everyone else; everyone else is treated like an ant.
3. Calling a large group of people into meetings at any time is standard practice.
4. When in Miaoli, spending the entire day in meetings is even more routine.
5. When the boss asks you a question, answer honestly, and afterward T and Z will summon you for saying too much.
6. The boss likes to disappear in the afternoon and then show up around six o’clock to call people into a meeting.
7. Meetings with the boss are held standing up. The boss moves around constantly—stretching one moment, sitting on the table the next, then lifting dumbbells nearby.
8. As for professionalism, there isn’t much to say; an outsider controls the decision-making power.
9. After the requirements interviews and specifications have been completed and confirmed by the user department,
an insider may suddenly show up and directly override your team members, changing the specifications without notice.
10. The prices and schedules agreed upon with vendors are never satisfactory, but when she negotiates herself, she gets the exact same results.
11. Even when a vendor’s quotation is outrageous and its attitude is poor, and we clearly have the ability to develop it ourselves, the people in power would rather compromise and accommodate the vendor.
P.S. The vendor’s quotation was 10 times the cost of developing it in-house—and they were still willing to accept it. You be the judge.
12. Offering professional advice is treated as being out of step with management’s ideas.
13. They are extremely afraid of being bad-mouthed by former employees, apparently because of something that happened in the past.
No advantages found
The company is located in an old building that is incredibly far from the MRT and requires a 20-minute bus transfer, so it is only relatively convenient if you ride a motorcycle, drive, or live near the company. The office layout is quite bizarre and messy, with documents piled up all over the desks and floor, making it look like they had just moved and had not organized anything yet.
For this interview, HR proactively called to invite me. In addition to filling out the personnel information form in advance, I also had to complete a logic test and a marketing exam on-site, then wait for quite a while before being taken to the conference room. BTW, if I remember correctly, the conference room’s whiteboard was also just left on the floor.
There is nothing wrong with a manager wearing a T-shirt, but they came into the interview wearing colorful shorts that looked a lot like boxer shorts. Aside from the poor impression of their appearance, it felt as though they had only just looked at my résumé before the interview. They also kept asking questions in a skeptical tone. I was interviewing for a marketing / advertising media buying position, and they repeatedly questioned the effectiveness of my work, then asked whether I was confident that I could get up to speed within one month of joining.
All in all, this unpleasant interview experience made me start to question the quality of the company’s products.
None
The company building is very run-down. When you arrive, you first take a logic test, followed by a group interview. The interviewer clearly had not looked at my résumé beforehand and came straight into the interview. The questions were all improvised on the spot and lacked focus, and the interviewer often went around in circles.
The company feels very problematic. Aside from running his own store, the supervisor has only had this one work experience. He was quite frank and constantly swore, but the interview wandered from topic to topic without any focus. To his credit, he was honest in saying that the education industry they currently operate in is essentially the telemarketing industry. He also made it clear that the management trainee role involves interviewing people, bringing them in, and then eliminating them.
The HR staff are very polite.
During the interview, the supervisor may suddenly ask in a very forceful manner: “Can you get up to speed within a month?”
If your answer is not very confident, they will send you away “on the spot”!!!
1. It sounds like a very ambitious company
2. The vehicle towing lot is right next door, making it convenient to pick up your car
3. Regular working hours, 9:00–18:00, with little overtime
1. Parking is inconvenient
2. The company's soundproofing is somewhat poor
3. The interview was open-ended and lacked focus
4. It felt like the interviewing manager was eager to end the interview
5. The interview was repeatedly interrupted by people opening the door (2–3 times)
They tell you all the pros and cons without holding anything back; honesty should count as a strength.
I arranged a time for an interview, but the manager did not show up until I had waited 30 minutes. After arriving, the manager gave off the impression that employees were treated like slaves. This is a new department that is about to be established. Aside from the required salary, there are no additional benefits, and employees are expected to work even during typhoons and torrential rain.
You must write a daily work report every day and a weekly report each week. You are expected to work independently within three weeks; those who cannot usually end up resigning on their own.
None
Terrible company, terrible supervisor, terrible boss
And then the company fires you "that very day" and tells you to pack up your things and go home!
None
The company is probably on the verge of collapse, and has gone to the boss’s hometown, Miaoli, to preach.
But it’s not salmon returning home at all—it’s a man-eating shark.
Salaries are kept extremely low, working hours are extremely long, and you can’t even claim payment for overtime; your superiors ask you to fill out a compensatory leave request instead.
But there’s also a shortage of staff. Do you dare take time off and let your other colleagues take the blame?
After coming to Miaoli for three weeks, 8 out of 12 people have left. Among those who remain, there are actually more people who transferred down from Banqiao.
Do you think there’s still any hope?
The colleagues at the grassroots level are generally friendly.
1. Perhaps 80% of the management lacks logic and cannot distinguish between levels of urgency and importance.
2. The boss and supervisors decided to shut down the entire department suddenly, leaving many people caught off guard and laid off.
3. The company culture is extremely poor and does not respect professionalism. There is a lack of professional division of labor; whenever something needs attention somewhere, people are assigned to fill the gap. Even if it is outside your area of expertise, you have no choice.
4. There is a huge disparity in salaries; people at the same position and level can have a difference of NT$20,000–50,000.
5. Management (including the boss) only likes to hear flattering words. Those who talk nonsense and paint grand visions can prosper, while those who express opinions that differ from theirs are considered to have different ideas from the boss and are dismissed. They are constantly firing people and hiring newcomers, and the company never improves because it is busy training new employees every month.
6. I completely agree with the person below: The boss is short-sighted and focused on immediate gains. Even though the products are incomplete, they are already eager to pursue other investments and development.
A comprehensive learning platform: Your manager will assign you different types of work, and your daily role-playing may involve being a QA/PM/FAE.
Your manager hopes you can leave work on time: The manager leads by example. If you cannot leave work on time, it may be due to your own lack of ability—hurry up and keep up with the managers.
Meetings are the highest principle: Meetings may appear anytime, anywhere, with the goal of making work more efficient and instilling more positive energy.
Putting all the above together, it’s super awesome—just absolutely amazing!!!
I’ll try to explain the situation objectively, mentioning both the pros and cons.
Pros:
1. Good quality of life; this is a decent choice. The official working hours are 09:00–18:30, and after 7 p.m. there are basically only a few people left (except in the FAE department, HR, and the management trainee program).
2. Being 10 minutes late in the morning starts resulting in pay deductions (not sure whether this counts as a pro).
3. Frontline colleagues get along well, so you don’t have to worry about a coworker suddenly stabbing you in the back.
Cons:
1. Knowledge gaps and staff shortages: Like a startup, the company lacks well-established processes, yet it maintains products on the scale of a midsize, publicly listed company. Many processes established by predecessors have become difficult to follow because most of the long-serving employees have left. Newcomers often find themselves in a situation where they need to contact the person who knows the answer but can’t find anyone.
2. Lack of professional division of labor: The responsibilities of PMs and QAs are unclear. Wherever there is a staffing shortage, you are sent in to help, but without professional guidance, because all the experienced experts have left. If you are young, this may not be a suitable place for you. Put nicely, at a small company you can see the whole picture; put bluntly, you are there to do odd jobs. Without experienced people to guide them, young employees cannot develop expertise, and even after several years, they may still lack a clear professional role.
3. The company has been uncertain about its future direction for a long time... There are no professional PMs left; all the senior PMs have gone. The products have no direction. Can several people who graduated only recently really find a direction without guidance from a senior PM!?
4. Following up on point 3, the company’s solution to having no direction for its core products was to imitate large companies by opening several new business units. Then, before each new business unit’s product was launched (so far, only one product has recently launched), a whole group of people had already left.
6. Salaries are below the industry average. Although the company wants to improve the current situation (staff shortages and a lack of immediately effective employees), it is unwilling to raise salaries, so it cannot hire capable people to improve the situation.
7. The chairman is short-sighted and focused on immediate profits. In a hurry to improve the financial statements, he makes moves that amount to killing the goose that lays the golden eggs.
Example: While product quality was poor, the company rushed to bring the product to market, damaging its own reputation and increasing the cost of putting out fires later.
In view of the above, I personally think B > Z.
In recent years, the company has brought in some parachuted-in people who seem not to know what they’re doing. They don’t do what needs to be done and only push tasks around. The company has no direction.
From the perspective of a current employee, what was said above probably reflects some resentment. Let me share my impressions. There were indeed some incidents that looked like internal struggles a while ago. A large number of people from some departments left, and of course, some were laid off. But is it really appropriate to jump to conclusions before understanding why these people left or were laid off? The company did encounter some difficulties before, and some people abandoned ship to seek better opportunities. Rather than calling it a struggle, perhaps it would be more accurate to describe it as a change of regime? At least for now, things are relatively stable.
I wouldn't say this is an excellent company with great prospects, but there are still some reasons worth staying for. Colleagues generally get along quite harmoniously, and there are still people who continue to work hard and shine. The salary certainly isn't particularly attractive, but it isn't far below industry standards either. Basically, the working hours are fairly regular, and overtime pay is provided when necessary.
Strongly not recommended
The company politics are absurd; people are readily fired, and the division of responsibilities is also unprofessional.
Supervisors are only willing to hear good things and pretend not to hear anything else.
The core business is stagnant, with no progress whatsoever.