None
1. It is an illegal company that completely violates the Labor Standards Act by having employees work 6 hours without even a 30-minute break.
2. They asked me for my class schedule and required a part-time employee to schedule shifts as fully as a full-time employee. Not to mention that I also need time to do assignments and eat.
If your company is looking for full-time employees, please do not post part-time positions on job banks. You want to hire full-time employees but do not even want to give year-end bonuses? Don't make me laugh.
The colleagues are really easy to get along with, and there is no need to clock in or out.
E-commerce business in Shulin
1. Although it is a sales position, no one has worked on developing new vendors for a long time. Due to the lack of staff, they are already too busy just maintaining the existing vendors.
2. Everyone seems to compete to leave work late; working until 9 or 10 p.m. is the norm.
3. Expenses can be claimed for public transportation, but if you drive your own car, you have to cover the fuel costs yourself.
4. It is an all-in-one sales role, covering everything from development to launch and maintenance.
5. Upper management often sends work assignments and requests for reports via LINE at 9 or 10 p.m.
6. New hires are left to look through the materials on their own when they first join. It feels like being an orphan; everyone is busy and has little time to train newcomers.
Conclusion: The salary is not proportional to the workload.
No time to rest
Treat hardship as nourishment
If you like working, they’ll give you endless work.
Colleagues from other departments are very nice and polite. People in my own department are mostly idiots; only one or two are normal.
There is an overwhelming amount of work—it is simply impossible to finish it all! The supervisor does not do the work themselves and only knows how to dump it on you. Their greatest talent is sending emails to order other people around!
Generally, my colleagues are fairly easy to get along with; a small number are really difficult.
1. The work is messy and there is a lot of it. Many things are not explained clearly; when you ask, you are told to find the answer yourself, and if you get it wrong, you are blamed.
2. There are many urgent tasks, and no one cares whether you already have a lot on your plate. Everyone thinks you should deal with your own tasks first.
3. The supervisor constantly scrolls on their phone, but if you use yours even briefly, you get criticized.
4. There is little freedom. It feels like being in the military, where you can only pretend to be busy and get through the day.
5. The system is rigid and inconsistent.
6. The environment is mediocre. Too many people are crowded together, and there are no OA partitions.
The company can definitely afford to pay your salary.
Someone previously shared about an e-commerce business position at this company on the forum, so I’ll continue with another account. This position was initially based in Shulin and was later moved to the Neihu headquarters. After I joined, the e-commerce business team had already been divided into two sections, but the work was not completely separated. Customer maintenance and business development still overlapped. When I asked senior colleagues questions, many of them did not know the answers. I am genuinely curious how they managed to get through the four years since the department was established.
To some extent, working here is like being in the military. You will see supervisors holding a bunch of meaningless meetings all day, the most senior employees taking three- or four-day weekends and arriving late every day, and your senior colleagues playing video games and watching YouTube at work—yet none of them suffer any consequences. Because you are new, you get assigned more tasks. Even if you seriously complete everything, you will only be assigned more work. If you chat with colleagues for a couple of minutes at work, you will be told that you are not taking your work seriously, while their watching stocks and chatting nonsense during work hours is considered completely normal. So if you are only looking at the salary, you might as well consider becoming a volunteer soldier—the pay is higher. But since no one likes serving in the military, freedom is unbeatable here. At the headquarters, you do not need to clock in, and that is still the arrangement for now.
Because people move through this place quickly, handovers are also very casual. There is no handover checklist or explanation of administrative procedures. New employees can only look through old materials on their own and correct things after making mistakes. Senior and experienced colleagues will not proactively come to find you, while those who do proactively approach you may suddenly be laid off, with the reason given as not fitting the corporate culture. The corporate culture here is very rigid; you can understand it after experiencing the efficiency of an administrative process once. There are also departments that specifically look for trouble with you. From official document approvals to entering data into the system, after you have completed the entire process and are about to carry it out, they may ask you to run through it again; if an official document goes missing, they will ask you to process it again; or if they failed to set up the system properly, they will ask you to re-enter the data. The purpose is simply to prevent you from having too much free time.
Speaking of having too much free time, there are some unnecessary staff and cliques at the headquarters. They spend all day checking your typos and punctuation in official documents, whether you secretly complain about the company, whether your sitting posture at work is proper, and whether you observe proper etiquette when a supervisor comes over to chat with you. They are like the Eastern Depot of the Ming dynasty, watching to see whether you genuinely identify with Hi-Life. Even if you perform well at business entertaining, you still have to take pride, from the bottom of your heart, in being a member of this organization. By the way, since this is a sales position, there are still quite a few business-entertainment events. The supervisors arrange them, and you cannot refuse. You have to drink alcohol every time.
The sales role is supposed to motivate you to work hard toward performance-based bonuses, but the bonus system here exists only for appearances and is not actually implemented according to its stated rules. When you ask questions related to bonuses, your supervisor may even respond that they do not know and that you should ask someone higher up. You have no idea how much money you will receive or what formula is used to calculate it. They only say it depends on performance, but how performance is calculated is not disclosed either; it is entirely subjective. They give you as much as they feel like giving. If you receive something, it is treated as a favor; if you receive nothing, it means you are useless.
But to sum it up, as long as you can breathe, e-commerce here can keep operating and performance will continue to grow, because whether you are here or not actually makes no difference. In its e-commerce business, this company relies solely on one vendor, and that vendor’s campaigns alone are enough to support the logistics operation. Other e-commerce companies, whether large or small, that have not signed contracts do not particularly like working with Hi-Life. Ultimately, the fundamental problem is the number of stores, but that is not something you need to worry about.
If you consider yourself someone who only wants a job that keeps you from starving, wants a stable and peaceful life, wants to experience something similar to acting out military service at work, and wants to experience the efficiency of administrative procedures at a large Taiwanese company, then this department and this job may suit you quite well. After all, Hi-Life is too big to fail—and too big to be allowed to fail.
Everything is listed below
I started working at Hi-Life when I was 16 and worked part-time for nearly 10 years. I resigned at the beginning of this year. I originally applied because it was close to home. I knew that full-time employees had to return to Zhongli to take exams and might be transferred far away, so I never tried to move up. Seeing so many store managers and supervisors working more than eight hours without being able to claim overtime, I no longer had the courage to advance.
I originally worked morning shifts, but when the company was short of overnight staff, I transferred to overnight shifts. Once, I worked 40 consecutive days without a day off... There must really have been a staffing shortage. I even went to work with a cold. These nine years had both hardships and laughter, with both friendly and unpleasant store managers and supervisors. Over the nine years, there were around 30 store managers. Whenever a company-owned store became franchised, I had to transfer stores. There were around 10 supervisors, with the shortest serving three months and the longest two years.
There was one good supervisor who would make store rounds at night and buy breakfast for us. There was also one who demanded that I take out and split among all the store employees the excellent-service bonus personally awarded to me by the company through an audit—not the store bonus; they are two separate things. He wanted us to use it to buy mooncakes and cakes for colleagues, about half of the bonus.
I initially refused. That night, he even came to the store to speak with me privately and told me to say it outside as well. I guess there were surveillance cameras at the counter. He said, “We need employees who are loyal to the team. In that case, I’ll consider reducing your hours.” I asked him, “Are you threatening me?” He said no, but that was what he was actually doing. I recorded the conversation. To be honest, it was the first time I had encountered something like this. Later, he pressured me through another store manager who had a good relationship with me. I don’t respond to force, but I do respond to persuasion, so I eventually compromised. This was the supervisor who left the deepest impression on me, Chen O-Ru. I heard that Chen has been promoted to department manager.
There were also some store managers who broke the law: they would report extra overtime and then ask you to hand over the money for their personal use, or add expired or same-day milk to the shelf-stable milk used in coffee. Headquarters said this was not allowed—the coffee machine could only use shelf-stable milk—but each store had limits on how much could be written off. A bottle of milk costs nearly 100, so they would have someone use it. They would soak hot dogs that had been heated all day in hot water; from the outside, they would seem almost freshly cooked, though the texture was obviously different. Before, they would take mala hot pot ingredients and oden that had been cooked too long and demand that we throw them into the mala hot pot. I refused to do any of these things when store managers told me to. After entering the write-off for the milk, I put it in the refrigerator. I threw away the oden and hot dogs as required.
Many store managers would curse me behind my back. When facing me, they would lecture me a little, but behind my back they said extremely nasty things, claiming they were trying to save the company costs and saying that I was not cooperative. Damn it, I really could not bring myself to participate in these unscrupulous food practices. Of course, there were also good store managers. If they saw that you were too tired and couldn’t finish putting away the goods, they would say it was fine and let you leave on time. Normally, you would be required to stay and finish another half hour of stocking before you could leave. The most common thing these managers said was, “You’re not allowed to leave until the work is finished,” while also refusing to pay overtime. They completely disregarded the Labor Standards Act. These store managers knew nothing about labor law—whether they were pretending not to understand or genuinely stupid, I don’t know. They did not even know that under the one-fixed-day-off-and-one-flexible-rest-day system, you work five days and rest two within seven days.
They didn’t know that working six days a week meant one of those days was a rest day on which overtime pay was due. They kept telling me to work five days and rest one, saying that it was fine as long as I did not work six consecutive days. They continued scheduling me this way until my salary at the end of the month was wrong. When I told her I wanted to claim rest-day overtime pay, she seemed to understand and finally submitted my overtime form. O Jin-Ru used to work in auditing.
After these incidents, there were only about six months left before I “automatically” resigned.
Later, the store was franchised again. The whole area was left with only two company-owned stores and more than ten franchised stores. The store manager said we had to get through the difficult times together, and immediately cut our monthly hours in half. More than half of the staff “automatically” resigned.
At my worst, my monthly salary was only 10,000. I still thought I should grit my teeth and hold on because I heard the company would open a new store. It did open one later, and I successfully transferred there. But my hours remained the same. On top of that, I had originally worked overnight shifts. I thought I would be taking over the new store, but the company directly brought someone in from another area, so I could only work other shifts. I roughly understood that the company no longer wanted to keep me. After using up my annual leave, I discovered that because my hours had been very low for six months, my annual leave had been cut by about half. At that point, I became completely disheartened. A new supervisor took over again.
Afterward, the company took back two franchised stores. Without asking me, they directly told me to go to a new store, but each one was farther away than the last. Eventually, I ended up under a store manager with whom I had a very poor relationship. I worked six hours straight without any break. When it was time to eat, I said I was tired and wanted to take a break and have something to eat. He said no because he was in a hurry to finish the accounts and had to go to the bank. I worked myself to death while he spent half the day chatting with the overnight employee he was close to. He even told me, “If you can’t take it, then resign.” So I left the job I had held for 10 years. Store manager: Qiu O-Ting.
The company itself treated me well and even gave me excellent-service bonuses.
But the senior managers expected me to do what they wanted and carry out all the things described above for them.
You have to know how to build a good relationship with them before they will treat you as one of their own.
To be honest, if you worked in the same area and department as me, you probably know who I am.
But all of this is absolutely true, without the slightest bit of fabrication. I have already resigned.
I will never work at a convenience store again. Even if you see me, I have nothing to fear.
A place to wait out retirement and die. Slow-paced, with little room for growth.
An extremely, extremely conservative company. Overall, it is basically a family business that wants to play it safe in everything.
Departments reassign positions from time to time. Sometimes they ask you to do one thing today and something else later. They talk about innovation every day, but the systems are extremely outdated.
It is simply impossible to keep up with the pace of current technology, and the internal pace is also very slow.
When you join, they make the job sound impressive and wonderful.
After joining, you discover that there are many outdated systems, and much of the work basically consists of miscellaneous tasks. It is very different from what you initially expected.....
They keep shouting about reform, but upper management is conservative, and there are also many old-timers who work slowly and cannot be rushed. It may take more than a year just to change something.
A pretty big waste of time.....
No need to clock in
E-commerce sales in Shulin
The sales staff turnover rate is extremely high. Apart from a small number of senior salespeople, I’ve heard that new salespeople invariably burn out within six months. You have to handle everything yourself, and new hires also receive no comprehensive training. When they encounter problems, they often can’t get answers and can only seek help from other senior salespeople. I see the senior salespeople leaving work at 9 or 10 p.m., but recently even the senior salespeople can’t stand it anymore and are planning to leave......
(The text is long and reflects my personal heartfelt opinions; please take it as a reference.)
Interview stages: HR --> Senior HR --> Department manager
Suitable for people with extremely strong stress tolerance, who do not care about money, are good at communication and coordination, have goals, prefer challenging "new" things, are enthusiastic and proactive, and are not afraid of working themselves to death.
1. The receptionist is very friendly, and all the managers are actually quite nice. During the interview, the managers conduct it in a conversational manner.
2. The headquarters environment is good, with lots of good food nearby. The pace of life is fast and the pressure is very high. (Most departments often work overtime.)
The regional offices are ordinary, but the pace of life is slower and the pressure is lower. (Most people leave on time.)
3. After being hired by headquarters, you will first be given gift certificates and a cup.
The company will arrange for new employees to meet with the chairman and managers, and you will also receive gift certificates.
4. The company's managers are generally generous about teaching and caring for new employees (provided that your attitude is extremely good!!! However, when you need help and everyone is busy, believe me, no one will treat you gently.)
5. Department managers are usually very supportive of people in their own departments.
6. There is a lot of freedom, and most managers do not micromanage (but they do observe).
7. If you perform well, the company is very willing to pay, but your stress tolerance also has to be "extremely" strong.
8. If you are at headquarters, promotion can be fast (of course, because there are many high-ranking officials beside you whose positions are "much" higher than yours; conversely, if you make a mistake......Q_Q)
9. If you encounter an open-minded manager, you can express your opinions freely; if the manager is conservative, it is recommended that you keep a low profile and stick to your duties. (Make a good impression, and the manager will trust you a lot.)
10. Finally, be humble, humble, humble—it is very important, which is why I said it three times. If you have opportunities to help others, others will also come to help you. Following the "middle way" in your conduct is very important, unless you are exceptionally capable and have a talent scout who appreciates you.
(The text is long and includes things you may not know, as well as my personal account of the hardships and rewards; please take it as a reference. If you have read this, congratulations—you are very lucky.)
Personally, I feel that.......
1. Quite a few people internally have elaborate personal dramas, and there are even more cliques. Be careful about many of the things people say, as managers often imply more than they say, so listen carefully. There is also a lot of gossip. Even if the gossipmonger is your supervisor and forces you to choose only one of two paths, you still need to maintain the middle way. (I often see colleagues make the wrong choice and get stabbed repeatedly in the back.)
2. Quite a few departments do not pay overtime (they said there was overtime pay during the initial interview, but later there was not). Overtime is the norm!!! If you raise this with your manager.........one of the following conclusions may result.
● Most managers will reply: “No one asked you to stay.” (But in fact, company files cannot be taken out of the office, so you can only work overtime at the company, and the manager needs the files the next day.)
● The manager may also reply: “I don't get overtime pay either,” or “Many departments in the company do not have funding for this.”
3. Quite often, the division of responsibilities........ (You could say they need an all-around superhuman. If you do not know how to do something, a good manager may teach you, but it is best to self-study; otherwise, you can easily get severely scolded or humiliated.) Refusal is not tolerated; in any case, you are expected to overcome all difficulties and get it done.
● If a new employee is capable: The manager will give them "authority and responsibility." Of course, if something goes wrong, your usual character and reputation will be the deciding factors.....
● If the employee is not particularly capable: The manager will also give them "authority," but most of the time you will feel like you are doing odd jobs.
4. The time clock at headquarters is merely for show; overtime records will all be erased and changed to hours that comply with the Labor Standards Act.
5. If a new employee does not work overtime, quite a few managers will consider their attitude poor. (I often see managers wait until a new employee leaves, then call over the department manager to criticize them.)
6. It is inevitable that new employees will do odd jobs and act obsequiously. It is recommended that you observe the department and put on your mask properly; otherwise, there will be endless trouble later.
7. You will often encounter old foxes who force you to report matters to the manager. But unless it is necessary, do not report opinions on behalf of others; otherwise, your manager will make things difficult for you, make you responsible for everything, and impose a deadline.
8. It is recommended that you do not use your phone unless it is for work, and whenever possible enlarge the phone screen. It is recommended that you use the company phone for calls; otherwise, if a senior manager sees you, you are finished. (You can easily be given a hard time over how you handle things. I have seen many new employees make this mistake and mysteriously get stabbed in the back.)
9. No matter who comes to talk to you, make sure your butt leaves the chair and stand up; otherwise, it is difficult to guard against attacks from behind.
10. At headquarters, there is so much work that you will be dumbfounded, and so much trivial nonsense that you will be overwhelmed. It is therefore very suitable for insomniacs and people with abundant energy.
The interview process consists of three rounds: HR > the HR manager > the department manager. If there is a second interview, you have a good chance of being hired.
Everyone is very polite, and there are no overly intrusive questions.
The salary is adequate.
There is a dress code.
New employees must work as interns at a store for anywhere from one week to one month.
There may be occasional overtime, but there was no explanation regarding overtime pay.
You also have to take an online course and pass the exam before officially becoming an employee.
This Hi-Life convenience store is inside Tainan City Hall.
There are a lot of people first thing in the morning, and it gets extremely busy.
The store manager pretends to be checking inventory and hides out in the stockroom.
1. The store manager verbally berates employees.
2. If items are missing during inventory counts, employees are required to pay for them.
3. Wages are deducted arbitrarily.
4. Employees are often forced to continue restocking after clocking out; the extra hours are not counted.
5. The milk reservoir in the coffee machine is never cleaned.
6. The store manager pretends to be checking inventory and hides out in the stockroom.
7. There are “recording devices” installed at the counter and in the corners of the store, as well as a speaker in the stockroom, allowing the store manager to monitor employees’ every move from the stockroom. It is extremely disturbing.
8. The store manager’s attitude toward employees is extremely poor. Some items that need to be returned are only sent back when they have expired; if they can no longer be returned, the manager says it is the employee’s fault and makes them pay for them.
9. Employees are frequently required to work overtime without a one-hour break, in violation of the Labor Standards Act.