This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesI think it is very suitable for fresh graduates entering the workforce, and the colleagues and supervisors are all quite easy to get along with. Other than that, there are no advantages at all!
1. The workload is extremely unreasonable. There is no overtime pay, but there is compensatory leave, and overtime only starts being counted from 8:30! It is calculated once every half hour!
There are a lot of cases, and they are very large in scope. The latest I have ever left after working overtime was after 3 a.m. It is a company with an overtime culture.
2. The benefits described on 104 and during the interview are just nice-sounding. Also, the salary listed on 104 is NT$32,000–42,000, but in fact, your salary will not be that high after joining. You will not receive a raise after passing the probationary period (although they said during the interview that you would). The website says the gifts for the three major holidays used to be less than NT$1,000; starting this year, they stopped giving them and pretended nothing happened! Salaries are reviewed every six months, which sounds good, but even if you do a lot, you may ultimately get only a NT$1,000 raise! You might not even get a raise 😏 The largest raise I have received so far was NT$2,000!
3. Since there are quite a lot of cases every month, there is a performance bonus! However, you can only receive it after four months. In other words, if you resign, you will not be able to receive the performance bonus!
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If the boss is unhappy, employees are forced to take unpaid leave
It seems that not going to the factory to do hard labor is considered letting the company down
Regular overtime with no overtime pay
Company employees are divided into two systems, A and B (A includes overtime pay, while B is a deemed-duty system). Employees are forced to sign up for the B system; if they refuse, they are forced to sign a voluntary resignation form
The most outrageous thing is that employees must clock in when starting work (to catch them being late), but are not allowed to clock out when leaving (accounting falsifies attendance records; I don't know what the Taipei City labor inspectors are doing—they never catch it)
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Employees are often asked by the company to go to the factory to do manual labor, even though that was not the job they applied for; instead, they are instructed to do so by the company supervisor. The supervisor does not go themselves, and is also biased and unprofessional at work! They also make many demands, and bonuses are only received after four months; if you resign, you do not receive them. I do not really recommend this company. Even as a recent graduate, I would advise against coming here; you can find a company with better systems and development opportunities.
Basically, anyone can pass the interview.
During the interview, before I had even introduced myself, the supervisor asked when I could start work.
1. The workload is extremely heavy. When you first join, you are immediately assigned five or six cases. Supervisors are not very willing to teach, and overtime is the norm. There is no overtime pay, only compensatory leave. The first two hours of overtime are considered a contribution to the company. Supervisors say that capable people can leave on time, while those who work slowly can stay to claim overtime pay. Isn't that unreasonable?
2. The peak season is extremely busy, and you have to work overtime every day. After finishing your cases, you may be sent to the manual-work department to work as a laborer. You are constantly urged to work faster, have to stand all day, and are not allowed to talk. The paper is very sharp, so your hands are basically covered in injuries by the end of each workday. The manual-work department is also very far from the company, and there is no transportation allowance.
3. Sometimes you are called in to work at the manual-work department on holidays. On Thursdays and Fridays, and once on Saturday morning, you may only be notified that you need to work overtime there at the last minute. If you have something else to do and refuse, you may be threatened that you will have to report to the manual-work department every day from then on.
4. You are not allowed to talk at work. Even people in the same office can only communicate through LINE. Basically, the only sound you hear is typing.
5. After working for about a year, when it is time to receive a raise, you will be pressured to sign a voluntary resignation, and then a new victim will be recruited. Of the six newcomers who joined, only one remained in the end. If you refuse to sign, you will be required to report to the manual-work department every day and will effectively become a laborer.
6. During the off-season, you will be forced to use your compensatory leave and annual leave. If you do not take leave, your supervisor will arrange it for you anyway.
7. Low pay and lots of work.
Most of the projects are for major brands
1. Monthly performance targets are calculated based on the base salary, but once the target is reached, the performance bonus is withheld and can only be received after four months. If you resign, you will not receive any of the performance bonus you originally earned.
2. The bonuses for the three traditional festivals and the birthday allowance are only 600 each. The year-end bonus is one month’s salary. During the interview, they made it sound good by saying that salaries would be adjusted every six months, but in reality, the adjustments are small, and they may use various excuses and sales tactics to avoid giving you a raise. There was no raffle at last year’s year-end party; this year, employees with less than four years of service could only draw prizes of 200 or 500…
3. They do not allow you to clock out when leaving work. For overtime, they ask you to fill out an online overtime form. If you clock out when leaving work, the accounting staff will come and tell you the next day not to clock out.
4. There is no overtime pay; overtime is converted into compensatory leave. However, although the workday ends at 18:30, overtime hours do not start being counted until 20:30. All time from 18:31 to 20:29 is unpaid overtime.
5. When the sales and structural teams are extremely busy and overwhelmed at the factory, they have to go to the factory in Sanchong to help with manual work. You have to stand the entire time and are not allowed to talk. Your hands can easily be cut by the paper, and sometimes you even have to go in on weekends.
6. Check your income tax records and your personal labor pension account, and you will find that the salary increases, performance bonuses, attendance bonuses, and other payments added after joining the company are not included in the insured salary. In this way, the company underreports employees’ salaries for labor and health insurance and labor pension contributions.
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Workplace bullying is quite severe. Please think carefully before accepting a position.
The company has its own manual processing plant and die-cutting plant, allowing it to quickly build up knowledge of downstream production. You can communicate directly with the roll-forming and die-cutting technicians, and can also go observe their work.
The company’s employees are generally young; quite a few are under 30, and most are in their early 30s. Therefore, there are no generational differences when getting along, and everyone has a pretty good time chatting and joking around. (This only refers to non-management positions.)
It is easy to get hired, and the company is willing to give fresh graduates opportunities, even those with no work experience or who are encountering this industry for the first time.
The company is mainly divided into three departments: sales, design, and structural engineering.
After joining, employees in sales and structural engineering must go to the manual processing plant for at least one week of training. The location is in Sanchong District, New Taipei City. You have to get there on your own, with no reimbursement for transportation or meals.
You are told that this is for learning about downstream production and understanding the industry.
But in reality, all you do there is work as a processing laborer. No one tells you why you are doing it; you are simply expected to keep quiet and work.
You must work eight hours a day without being late. You get ten minutes of rest every two hours, and you have to stand the entire time; sitting is not allowed.
You are not even allowed to talk—you will be scolded if you do. You will also be scolded for working too slowly.
In short, going to the processing plant is an endurance test, not training.
During the endurance test, you may mistakenly think that you only have to endure this period and will not have to go to the manual processing plant afterward. That is completely wrong.
Whenever there is a holiday or consecutive holiday, if the manual processing plant says it cannot ship orders on time, you will be forcibly scheduled and required to report to the plant. You may also be pressured to explain what personal matters you have if you say you have something to do. Sometimes, even on regular workdays, you will be transferred to work there because the plant needs people, instead of going to the company office.
Of course, you can really refuse to go, but it is difficult to avoid doing so because you will be pressured until you resign.
Even if you go, they will not thank you for sacrificing your holidays, because they consider it something you must do for the company.
Going there on holidays means standing for eight hours, not being allowed to talk, and so on, just as described above.
The design department does not have to go to the manual processing plant, but the design department supervisor is not very proper. He mainly interviews women and is quite unfriendly toward newly hired men.
He stands very close to women, and I have seen him make inappropriate physical contact more than once, including touching women’s shoulders, putting his arm around them, touching their hands, and apparently embracing them.
As with other comments, the company does not pay any overtime; it only converts overtime into compensatory leave. Even when you go to the plant on holidays, you only receive compensatory leave in exchange.
Unused compensatory leave is converted into money, but whenever someone at the company suddenly remembers, they start telling you to take leave. They force you to take time off until all your compensatory leave is used up, and will still tell you to use annual leave afterward.
Overtime is routine; it is not uncommon to work until one or two in the morning.
You will still be called after work and on holidays.
For employee trips, subsidies are based on seniority; the full cost is not covered.
You have to use your own vacation days to take time off for overseas trips.
The prizes in the year-end banquet lottery are never more than 10,000; they are usually only 2,000 or 3,000.
In November 2018, the Labor Bureau conducted an unannounced inspection. At that time, however, employees were forcibly instructed to give consistent answers, saying that the company followed the Labor Standards Act and that working hours were normal.
The turnover rate is high, so you can quickly become a veteran employee. There are only a single-digit number of employees who have been there for more than five years. There are many young people because they were deceived into joining.
The brands we work with are all major names, such as Avène, L'Oréal Paris, Mentholatum, DR.WU, and so on. There are many projects, so correspondingly, you can build up your portfolio and experience quickly.
1. There is no overtime pay; instead, compensatory leave is provided. However, the workday ends at 6:30 p.m., and overtime is only counted starting at 8:30 p.m. It is also unclear whether compensatory leave is actually granted to employees according to the hours worked.
2. Overtime is extremely frequent, and there is no limit on the number of hours.
3. During the off-season, employees are forced to take leave. Compensatory leave is deducted first; if there are not enough compensatory-leave hours, annual leave is deducted directly. On makeup workdays, annual leave is also deducted if there is no compensatory leave.
4. The head of the design department has extremely serious personality issues. Their level of immaturity and way of handling matters are roughly comparable to those of a middle school student. They are very fond of prying into people's privacy and have also sexually harassed people. They have both a major superiority complex and a sense of entitlement.
During meetings, when colleagues point out problems with a project, they become angry and blame all the mistakes on the colleagues themselves, making communication completely impossible.
They mocked my health condition with crude jokes. After this happened several times, I told them that such comments made me uncomfortable (they were at the level of sexual harassment), but they brushed it off with crude remarks. Later, they said they had been lowering their status as a supervisor to joke around and build a better relationship with subordinates, and claimed that I simply could not take a joke. They even said it was a pity that this prevented us from drawing closer. The extent of their distorted values was truly eye-opening.
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Low salary, long overtime hours, and no overtime pay.
Even after being reported, nothing changed. The salary agreed upon during the interview was very different from what was actually paid.
1. The company has approximately 20–30 employees.
2. Design Department / Structural Department / Sales Department
3. One-stop turnkey service, specializing in product display racks for distributors, freestanding cardboard displays, etc.
1. Overtime is converted into compensatory leave.
2. Overtime may be required. According to the interviewer, during the peak season, each person handles 10 projects that must be completed within one month. During the off-season, there are approximately five projects, so the workload can be quite exhausting.
3. The salary during the probationary period is NT$28,000. There is a performance review every six months, during which you must write about your future plans. If the supervisor feels that you have improved and demonstrated ability, they said your salary may be increased by NT$1,000–3,000. (However, I saw on 104 that the monthly salary was listed as NT$30,000–50,000.)
The salary does not match the description on the website, and there is no overtime pay.