Legacy reviews: 15
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelines1. Honestly, this is the most warm-hearted company I have ever encountered. It places great importance on values, and the boss is genuine. I think he is very handsome and gentlemanly, and he cares a lot about everyone, which gives the entire company a strong sense of human warmth. The starting salary is not an issue—the boss is willing to give raises to serious employees, and hardworking people are also promoted more quickly. The colleagues are young and energetic, and the team has a great collaborative atmosphere. Everyone is kind and gets along very well; we often get together or go out to have fun privately, and we also regularly buy lunch and order drinks together.
2. There is a small birthday cash gift, and on your birthday you receive congratulatory cards from the entire company (I am very touched and keep mine every year), travel subsidies, and recently employee trips have resumed, which is so exciting! (Big heart! We recently went to Yilan to see small animals.) There are 3–4 Fridays each month when you can leave work early, employee health checkups, and occasional company dinners (sometimes the boss pays—for example, just last week we went to a second-floor restaurant near National Taiwan Normal University; sometimes the supervisor pays, such as for delivered roast duck; once each quarter there is also a departmental dinner funded through a payroll allocation). Some departments have additional quarterly bonuses and annual performance bonuses. The recent increases for Mid-Autumn Festival, Dragon Boat Festival, and similar holidays—I feel they may be the highest in the industry? Long-serving employees receive commemorative gold coins (I have not received mine yet, so I am not sure how large it is, but it feels very meaningful).
3. It is a well-known brand with year-on-year growth in performance and many new products. You can try products in many different fields and have many opportunities to work with advertising. The work is busy and fast-paced, but there is very little overtime, and you will not be contacted at night or on weekends, allowing for a perfect balance between work and life—something quite rare. The training is comprehensive, with regular courses (each department is different, including management training, product development, procurement negotiation, sales capability, and so on) and reading groups (sometimes you can even receive a red envelope if your reflections are well written). Supervisors are also happy to share their experience openly, and colleagues interested in other fields have opportunities to transfer internally.
4. The office is directly above Exit 9 of Guting MRT Station, so transportation is convenient, and the building and surrounding environment are good. There are McDonald’s, MOS Burger, Starbucks, and many convenience stores and beverage shops nearby, making lunch very convenient.
1. The FMCG industry changes quickly and emphasizes speed. As a small or medium-sized company, the division of labor is not as fine-grained, so you need a more flexible mindset to solve problems. People who prefer following procedures, are accustomed to routine work, or come from very large companies with extremely specialized divisions may genuinely feel uncomfortable at first. You need to remind yourself to keep an open mind; otherwise, things may feel chaotic in the beginning. Although the company has set working hours, people who are truly looking for a job to coast toward retirement may be disappointed, because the days are actually quite tightly paced. It is more suitable for people who are passionate and pursuing their dreams.
2. In-house roles may require frequent direct communication with the boss. He is communicative, but you need to be clear and substantive. It is best to think through possible solutions before discussing them with him; you cannot simply throw out a problem and expect him to proactively keep tracking the project’s progress, because he is genuinely very busy. You need to maintain control of your own projects. When you encounter a problem, it is recommended that you first discuss it with experienced colleagues or supervisors within the department, which should save you quite a bit of time and frustration. The boss is a good person but somewhat of a perfectionist, and he tends to think things through before taking action, so decisions may require some time for consideration. Colleagues who are accustomed to taking action first and making adjustments along the way may find this a little slow (because the matters themselves are often somewhat urgent), so you need a little extra patience.
3. Because FMCG margins are relatively thin, cost control is more rigorous, and patience is needed when handling related matters. The boss is relatively frugal, but I do not think he is stingy; he will still spend money where it is necessary. Seeing some of the comments below made me feel quite indignant on the boss’s behalf, because I think this place actually has many advantages, and many colleagues have worked here for many years. There is no perfect job, only a job that suits you; nobody is perfect, and what is one person’s honey may be another person’s poison, and vice versa. I recommend coming to see for yourself. I also spent a long time considering whether to join after reading the reviews here, but after working here for a while, I discovered that this really is my paradise. If you only look at the reviews on Tianyancha, you may miss many jobs that others dislike but that you might actually love, so I recommend looking around and comparing more.
1. Well-known brands and endorsements from famous artists—everyone has heard of them.
2. Opportunities to be involved in the entire process of working with well-known retail channel buyers and preparing proposals; this counts as valuable experience.
3. The month goes very well when the products you are responsible for have strong sales performance.
4. Marketing and outsourced design resources are available for use, and attention is paid to the appearance of the products.
5. Colleagues are generally easy to get along with and do not deliberately make things difficult or obstruct your work, although that may also be because the pace is so fast that no one has time for that (?).
6. Very little overtime (but the days are exhausting because the schedule is packed).
7. During the interview, the monthly salary is clearly itemized and explained to candidates. This is uncommon and provides a sense of security because there are no unclear details.
8. Different travel subsidies, birthday cash gifts, and other benefits are provided based on years of service; employees can leave early on Fridays.
9. The boss and managers are generally polite when speaking. They greet everyone each day and make some light, friendly conversation.
10. Convenient transportation, at the intersection of the Green and Orange metro lines (Guting).
1. In my opinion, the pace is extremely fast, and there are many details to keep track of. Projects may also change before retail channel purchasing is confirmed, so you need to be able to adjust your mindset.
2. Costs are kept very tight, but since the company does not have its own factory, there is limited room for further reductions.
3. Reimbursement requests for high-cost expenses can be fairly stressful; you need to prepare explanations for price comparisons and related materials.
4. One person handles multiple roles, so you need to organize priorities clearly and logically. Otherwise, your mental capacity may become overloaded.
5. Health checkups and annual leave follow the Labor Standards Act. The company occasionally treats employees to meals (not a monthly welfare allowance), but benefits are relatively limited, with the main emphasis on performance-based bonuses.
1. Suitable for people seeking work-life balance
2. If you recently graduated and are in your first few jobs, it is a great opportunity to learn how a brand-side company operates, and it can make your résumé quite impressive
3. If you are an experienced professional, being able to contribute right away can help you leave work on time. An environment without office politics is practically a sanctuary
4. The company’s performance is growing steadily, and salaries and bonuses are paid normally
5. Managers have a dedicated evaluation system, and the owners and managers are also quite approachable and open to communication
6. The company is highly accepting of employees from all backgrounds and with all kinds of personalities. You can be yourself, and the atmosphere is very chill
7. No one generally prevents you from taking leave
1. People who work hard will receive raises and promotions; however, the promotion criteria are not clearly announced and depend on evaluations by the managers and owners
2. There are relatively few additional benefits, and the number of vacation days follows the Labor Standards Act
Convenient transportation, located at an intersection of downtown and an MRT station. The view from the higher floors is quite good. You don’t have to clean yourself because a cleaning lady comes once a week. Household products are often available to take home and use, and there are opportunities to try new products. The colleagues are all quite young and easy to get along with, and the boss is approachable. The work is methodical and gives employees a sense of accomplishment. The company is willing to give newcomers opportunities, while experienced employees can also immediately put their abilities to use. The staff size is neither too large nor too small—around 50 people, with about half working in-house. The environment is fairly comfortable. Not having to listen to music at work is good, although some people might consider it a drawback. Overtime does not go past 7 p.m. Lunch break can last until 1:30 p.m. There are opportunities to see, hear about, or participate in things that aren’t available at other companies. If sales targets are met, employees can have McDonald’s breakfast and FamilyMart coffee. Some departments offer additional quarterly and annual bonuses. Taking leave is easy and you won’t be hassled, although it’s best not to take leave for important meetings. The boss encourages employees to take vacations and travel, and places importance on physical and mental well-being.
There are many shops nearby, but not much that’s actually good to eat. The pace is fast, and having to push for sales every month can be stressful; even in-house staff feel pressure when shipments need to go out or there are many marketing activities to handle. It’s difficult to slack off at work or sneak out to buy food. You can’t secretly sleep during meetings because the seats are packed fairly closely together. The work requires dedication and ideas; otherwise, it can be very stressful. It’s best to come only if you’re genuinely interested, as you’ll be happier doing the job. You often have to queue for the restroom because there are many women working at CTBC Bank across the street. There is no free coffee. The elevators take longer around lunchtime because one was damaged after the earthquake and has never been properly repaired. The internet may run more slowly every Wednesday, which may be the computer backup day, but this only happens that day. A small number of colleagues take excessive leave, which affects the company’s impression of them. Distributors and suppliers can be difficult to deal with, and sales and procurement managers have a tougher time.
The company is super efficient! Well, only when it comes to online reviews. Whenever they see a negative review, they get internal staff to quickly come in and steer the narrative. If you don’t believe me, take a look—most of the positive reviews are basically the same thing rephrased: the advantages are exaggerated beyond belief, while the drawbacks are glossed over.
I noticed that the company has posted many openings on 104, and they’ve all been open for quite some time. They probably can’t find anyone and are getting desperate.
All I can say is that anyone with common sense can tell which comments are genuine and which ones are trying to steer the narrative. It’s rather pathetic for a company to have resorted to this. Even other former employees have come forward to point out that the company has a history of asking internal staff to post positive reviews, yet they still stubbornly deny it. It’s really embarrassing.
You can take a look at the negative reviews—there are so many that you can’t even count them all.
1. It’s right outside Exit 9 of Guting Station, but the building is currently replacing all of its elevators, so basically you have to wait forever until all the elevators are replaced… That’s it, nothing else.
1. The turnover rate is extremely high. On average, someone quits or gets disappeared every two months.
2. There are an average of two meetings a week. Meetings are never on time, and every meeting is just reading from a script to the boss. They always talk about the previous meeting, and the problems are never solved. What a waste of time.
3. The company’s hardware and ideas are both extremely old and outdated. It was truly eye-opening to see a company still using Windows 7. It takes five minutes just to boot the computer and open a webpage. There’s no concept of the cloud at all; all files are dumped into a shared computer drive, and it’s impossible to edit the same file simultaneously. If you want to get anything done, you have to wait around for one another and keep asking, “Is anyone using such-and-such file?” The efficiency is really hilarious. The time clock is also two minutes slow…
4. Managers constantly say, “This company doesn’t have many restrictions,” but in reality there are tons of rules that tie your hands. The phrase coworkers say most often is, “Our company has no money.” The budget really is insufficient, and the boss really is stingy.
5. The so-called “employee training” consists of spending less than a few hours in a meeting room while someone reads the company product-introduction PowerPoint to you word for word (some of the information isn’t even up to date). As for whatever information you need afterward, you’re expected to summon it psychically yourself. The shared drive is as deep as the ocean—go fish it out yourself~
6. They keep shouting slogans about innovation, but in reality it’s completely stuck in the past. They constantly dream of expanding and hiring more people, yet they haven’t thought through the SOPs or reasonable KPIs for the new positions at all. They fantasize about hiring professionals, but once they come in, the work they’re given is all odd jobs. Then they tell employees, “You’re different from what we imagined.” LOL. The company never grows, and the boss is forever dreaming of taking the company public.
7. What they call a pay raise is adding money to your perfect-attendance bonus or some other position allowance, and of course those amounts are deducted from your year-end bonus. Even if you’ve worked there for 10 years and received N salary adjustments, your year-end bonus still doesn’t change~
8. Whenever there is a problem with a company product, you may be sent to the logistics warehouse to “provide support,” meaning you have to periodically help out as a warehouse worker in a dusty, dirty environment filled with blowing sand.
9. The two male marketing managers are both masters of shirking responsibility. They have no idea how to manage people and simply abandon their subordinates, then dump problems on them. They also have a typical manager’s affliction: they say A one time and immediately change it to B the next.
For example, when working on a project, they initially say, “You need to give the boss several options to choose from—you can’t just throw one option at him and expect him to accept it.” A few days later, they say, “The boss doesn’t have time to choose. You need to think it through and choose one for him first.”
I’m seriously ?????
10. They hold awkward, pointless book clubs at irregular intervals. Turning in a reflection for the session would have been enough, but they actually have to hold another “post-book-club reflection-sharing meeting”…
11. The boss is arrogant. Once, during a presentation, I simply forgot to bring a pen, and the boss threw one down in front of the employee. I have to ask: is forgetting to bring a pen really worth reacting like that? Such low EQ.
12. They’re very good at bullying newcomers. All the crappy tasks get dumped on new hires. On the surface, they ask for your consent, but realistically, who dares say no?
13. HR clearly has little understanding of market salaries and considers a salary under NT$40,000 from the company to be “pretty good compensation.”
14. There’s so much more… If you’re a brave soul, come on in! Looking at the first two positive reviews, the company probably sends people up here to clean up its image from time to time~ I went back and read reviews from several years ago, and sure enough, this company hasn’t changed at all, haha. Pretty miserable…
1. Flexible working hours and a grace period for lateness; you can leave 15 minutes early every day (a little perk).
2. A good culture of leaving on time; the office lights are turned off before 6:30 p.m., and employees are not disturbed during breaks.
3. All the standard benefits are provided, and more have gradually been added over the past few years (health checkups, travel allowance, birthday bonus, etc.).
4. Taking leave is easy; whether it’s for something last-minute or a long vacation, there’s no hassle.
5. Convenient MRT access, and the colleagues are very nice (super important!!).
6. The company does show consideration for employees: during the severe pandemic, it provided a special bonus and paid leave to get vaccinated.
1. Compensation is earned through performance, so you have to work very hard.
2. The boss likes people with their own ideas, so meetings can be relatively stressful.
3. The regular study group is awkward.
4. Having to perform at the year-end party is a hassle, and the prize money from the raffle is too small to get anyone excited.
The colleagues are all very nice
Pros
The colleagues are all very nice
Cons
1. The boss lives in their own world, is self-righteous, and speaks with absolutely no logic.......
2. Pretend democracy, real dictatorship
They pretend to ask for your opinion, but in reality, they are just wasting everyone’s time; they completely refuse to listen to other people’s opinions.
3. Very good at prying into people’s private lives
4. Very good at making rules, but never follows them
The schedule set each month is just for show; meetings are never held on time. Meetings are either spent talking nonsense or repeating what was discussed the previous week. The boss never reviews the meeting content beforehand and always wastes time trying to understand the reports. Meetings never reach any conclusions—in short, they are a waste of time.
5. The boss’s values are extremely distorted, always looking for shortcuts, treating plagiarism as the norm, and constantly skirting the edge of legality.
6. People the boss does not like may end up being dismissed. Even capable people can meet the same fate if the boss does not like them.
7. A traditional punch clock.......and the time is always a few minutes slow.......
8. All of the company’s hardware and software are extremely outdated.......
1. The colleagues are all very nice.
2. The company is in an excellent location, directly above Guting Station, with a great view from the 24th floor.
3. The lunch break is one hour and fifteen minutes. The extra fifteen minutes give you time to rest, run errands, wait for the elevator, and so on.
1. The boss is extremely traditional—so traditional that he has a generation gap with everyone.
2. The boss wants to control everything: stationery, slogans, all kinds of internal forms, SOPs,
he reads external emails to you word for word for you to copy, and after reading out the content of a phone call, he makes you repeat it back.
What music people listen to at work is especially important to him.
3. The boss claims to be democratic and open-minded,
but will make every effort to obtain agreement so that he can carry out what he wants afterward.
The fonts, colors, background images, layouts, advertising scripts, flooring in advertising backgrounds, advertisers' clothing,
the year-end banquet venue, banquet dishes, and the timing, location, and itinerary of employee trips—
the list goes on and on.
4. The boss is extremely frugal; even 10 dollars makes a difference to him.
Everything must be compared and negotiated down in price.
He makes little effort to increase revenue but works extremely hard to cut costs.
5. The boss absolutely loves holding meetings.
The meetings are endless.
Moreover, the meetings are empty and extremely inefficient.
He spends half an hour on small talk first,
has you sit through a lesson and highlight the key points for him,
and reads out the numbers in Excel cell by cell.
6. The boss is opportunistic, breaks the law, is petty, and self-centered,
causing the company's overall values to be extremely negative as well—just muddling through.
7. The boss has poor management skills and rewards or punishes people purely according to his personal preferences.
1. Because of the high turnover rate, you can frequently meet new people.
2. You may have the chance to experience Windows XP and Office 2003, as well as a traditional punch clock.
1. Employees with less than one year of seniority are everywhere, and some departments have had managerial vacancies for a long time.
2. Those who do not please the boss may end up being laid off.
3. The so-called company dinners and welfare gifts are mostly funded from the welfare fees deducted from employees’ monthly pay.
4. The company has no IT personnel, and its systems are extremely outdated.
5. The job you apply for may differ from the actual work. It is recommended that you ask for clarification during the interview.
It should be that the brand has a fair degree of recognition.
The boss wants to accomplish great things but is often unwilling to spend money.
It is a company with high brand visibility, but internally it is actually very traditional.
Those who want to join to learn new things should be mentally prepared: many things are restrictive.
Moreover, the boss is an academic type; you can tell from listening to him speak that he lives in his own world.
They also hold very questionable book clubs.
104 states “13.5–15 months (bonuses calculated separately).”
It sounds wonderful, but in reality the year-end bonus is just 1.5 months (the boss is skilled with words—technically, 13.5–15 months is not wrong).
As for bonuses, it depends on your individual luck. All I know is that the KPIs keep being raised, making the bonus threshold higher.
Some people can see the bonuses but cannot receive them.
However, the managers are all nice.
Benefits are subjective... You might apply for some stationery and spend just 10 more NTD, and someone will come over to ask why you need the more expensive option.
In short, before joining, I recommend comparing several options.
If you have any questions, make sure to ask clearly during the interview.