鴻海集團_三創數位股份有限公司

For those who want to work in Sanxián’s in-house operations, whether on the 2nd, 3rd, 5th, or 7th floor:

1. There is a one-hour flexible window for starting and ending work, and you can take the full hour for lunch

(But remember to return to your station on time after lunch, otherwise your coworkers will complain behind your back)

2. The restrooms are very clean, so at least you can use them with peace of mind

3. There are plenty of places to eat in the nearby alleys, with prices ranging from low to high

4. It is fairly close to the MRT, so commuting is convenient

I have worked in this area for less than three months, and here is an honest account of the recent situations I encountered:

1. Coworkers are very nice to you during the first month, but that is about it. Some coworkers may roll their eyes when situations arise that you have not encountered, and they frequently whisper and talk behind one another’s backs.

2. Since there are many partner vendors for the in-house operations, the range of products is extensive (put bluntly, it is disorganized). You have to memorize the products and their inventory locations, which are in a complete mess. It takes at least a month to learn where some of the products are.

3. After joining the company, the team leader for that area asked me to join all of the LINE groups for every partner vendor.

(I have never seen a company need almost ten vendor groups for discussions.)

4. The company does not have a clear policy for dealing with difficult customers, which has enabled many unreasonable customers and resulted in a large number of complaints and repair cases in that area. (Some customers even argue that phone straps covered by a warranty should be repaired despite not actually being covered, and the company still accepts them.)

Returns and exchanges are difficult to process because of the POS system, so even basic returns and exchanges are handled rather forcefully. The minimum requirement is to exchange the item for one of equal or greater value.

Because the pop-up store is understaffed, everyone is expected to go downstairs to help restock. (Yes, all the in-house operation floors—2, 3, 5, and 7—are expected to help.) Everyone is asked to come in two hours early, with the time made up as overtime hours rather than being paid.

Although this is not part of your regular duties, if you fail to go down once or twice, your coworkers in that area will start whispering and saying that you are irresponsible, then report you to the team leader for a lecture. They are extremely petty.

Postscript:

Because of all these circumstances, I found another job and submitted my resignation.

The supervisor even reprimanded me, saying that I should have given notice a month earlier.

They wanted me to work until the end of the following month.

It was only after I brought up the Labor Standards Act—that for someone employed for less than three months, a resignation takes effect the next day—and pointed out that I had given ten days’ advance notice that the other party quietly told me to remember to write a resignation application and email it to the company mailbox. Yes, a large company does not even have an official resignation form…

One hour of flexibility before and after work hours

There is a lot of work, and overtime is basically the norm. There have also been instances where the entire department stayed late to work overtime while the supervisor left work on time. Overtime applications are primarily exchanged for compensatory leave; applying for overtime pay requires an additional application (which will affect the entire department’s welfare competition).

Flexible clock-in time, one hour before or after

Colleagues are young and easy to get along with

Working overtime until eight or nine o’clock is the norm, and for those with heavy workloads, working past ten is even more common. Yet the only person ever criticized is you, for having poor time management. Unless you have more than two hundred percent enthusiasm for the position you’re applying for, be prepared to go in with a healthy body and a fresh liver.

When the supervisor says one, there is absolutely no two—don’t expect any room for discussion.

There is no honeymoon period here. From the moment you join, be prepared to face the supervisor’s reproaches and criticism every day.

Think carefully!

The company culture is young and open, with two hours of flexible working time and little overtime. The company often organizes cultural or exhibition events.

The salary level is not high, and there are few benefits and bonuses.

When the recruiter invited me, they explained the process over the phone. The messages they sent were very clear, and there was also some preparation to do beforehand, such as filling out forms and completing tests. It seems that interviews are all conducted by video now, so there’s no need to go on-site. Just remember to log in a little early that day to test everything. I’m not very good with this kind of thing and spent a little time figuring it out, but the process was fairly simple. During the interview, the supervisor also explained the job responsibilities.

You can’t see the work environment through a video interview. I went to look around on my own time and found that there were a lot of people there, so I don’t know why the interview couldn’t be conducted on-site.

The unstable internet connection during the video interview caused some interference.

Congratulations to anyone who came across this post—you can save yourself the time of going to an interview and avoid wasting your life and draining your energy working there.

Pros: Convenient transportation in the northern district, relaxed attendance policies, and easygoing colleagues.

San Chuang, basically:

1. Senior managers generally have no professional competence (the higher up they are, the less they have).

They embarrass themselves whenever they negotiate partnerships with vendors.

Example 1: Telling Hot Toys, “You guys are Toy Story.”

Example 2: They can never tell the difference between 白爛貓 and 麻吉貓, or Hansa and NASA.

Example 3: Meetings have no substance—always the same four clichés, repeated like a parrot:

[“Agreed, agreed. I agree with what colleague OOO said.”]

[“I understand, I understand.”]

[“I’ve long admired your reputation.”] [“I’ve long admired your reputation.”]

If you have been in the industry for a while, you can ask around about the reputation of this company.

I used to wonder why such a large shopping mall liked to keep a low profile and stay out of the public eye (it does not like holding press conferences).

I came up with the following two possibilities:

1. They are afraid of being exposed and found to have no substance.

2. Or they have offended too many vendors.

2. He takes all the credit.

Even when something is his fault, he says it is an individual employee’s problem.

Even for mistakes he made himself, he blames former employees, saying they had problems with personal integrity.

3. The company is always asking everyone to share the burden during difficult times.

No pay raise for four years; they even cut the health examinations.

Even after meeting the NT$10 million gross-profit KPI, there was no bonus. At the meeting, they just said, “Applause—that was great, everyone really worked hard,” and that was it!

The year-end bonus is not guaranteed to be one month’s salary. Performance reviews are based not on performance, but on the supervisor’s mood.

For the three major holidays, the gift is just one bowl of Fresh Yam仙 dessert.

In recent years, with the pandemic being severe, even Fresh Yam仙 was changed to “sharing the burden during difficult times.”

The spring banquet was replaced with a NT$600 meal voucher, which also had restrictions on where and when it could be used.

The mall is clean and bright, and the staff at the other counters are all pleasant to work with. Other than that, I can't think of anything better to say.

They simply use the name and title of Hon Hai to deceive some fresh graduates who have only recently entered the workforce.

The company’s overall system is seriously problematic, and people leave very frequently. The company’s management also shows no willingness to reflect and improve.

They make it sound like it is a three-month vocational training program, but in reality, there is none of the structure that a training program should have. When you first join, they make you feel like you are surplus manpower, and they constantly assign you tasks that are more like what a floor manager or security guard would do. The system for handling matters is basically an attitude of continually spoiling all kinds of unreasonable customers. Simply put, as long as you are loud enough and good enough at arguing, you will get the compensation you want. The system changes according to the customers; there is no complete system at all. Moreover, although it is a store that sells cutting-edge 3C products, the systems and equipment used by the company seem to have gone back 20 years.

I sincerely advise anyone considering joining to think twice, or even three times. It is a very corrupt place, and the people at the top do not manage things and have no intention of dealing with the problems. Do not be fooled into joining this place, which has nothing but an impressive title, and ruin your other plans.

1. Most frontline colleagues are relatively young and energetic.

2. One-hour flexibility for commuting to and from work.

3. Close to the MRT station.

4. You can browse the shopping mall when you’re tired at work.

5. There are quite a lot of places to eat nearby.

That’s probably about it...

1. Although it operates under the Foxconn Group, it does not provide any of Foxconn’s benefits. Instead, there are many of Foxconn’s annoying rules and systems.

2. The top executive has a finance and accounting background and is cost-control-oriented in everything. Even now, you still have to calculate the amount of paper needed for printing, put it in the copier yourself, and register to obtain more once it runs out.

3. The organization is not large, but its structure is unnecessarily layered. Some older managers have the mindset that people in higher positions must know more.

4. The manager of the department I worked in always prioritized instructions from senior management. You were not allowed to question or ask about them; otherwise, you would be told that you had a bad attitude and refused to follow instructions.

5. They are very good at consoling themselves by saying that their salary levels are around the industry average, but when hiring, they cut salaries wherever possible.

6. Some mid- and senior-level managers are completely incapable of self-reflection. They simply wait for subordinates to complete the work they themselves should be doing. Once you have done their work, they report it to their superiors as their own achievement.

7. The most serious issue, and the one I found most unacceptable, is that some department managers have no professional expertise in the units they manage! They constantly ask subordinates, “What should we do?” After subordinates offer suggestions, if the manager thinks senior management will reject them, they will do everything they can to put you down. There is no encouragement—only an overwhelming sense of frustration—yet they lack even basic professional competence.

8. The manager of the department I worked in was very good at abusing their authority, taking advantage of every possible benefit, and even using improper methods to circumvent company rules.

If you still have a choice in life, don’t casually step into this place. Frontline employees are worked to death while senior management sits around waiting for results. The entire company is seriously corrupt.

Glamorous

Lots of girls

As soon as I joined, my supervisor said that everyone was very busy and had no time to teach me.

The supervisor brought in the HR manager, who told me that if I were laid off involuntarily, my employment certificate would state that I was unsuitable for the position, which would make it difficult for me to find a job in the future. Also, if other companies contacted my former company to ask about me during interviews, I would not receive a good evaluation here. So I felt it would be better for me to resign voluntarily.

The following only applies to “back-office” staff:

1. Colleagues are young, enthusiastic, and easy to get along with.

2. Flexible working hours; overtime can be exchanged for compensatory leave.

3. In addition to the agreed salary, there is a monthly perfect-attendance bonus of NT$2,000.

4. Gift vouchers are provided for the three major festivals.

5. Meeting KPI targets leads to stable salary increases and job stability.

6. The compensation level is higher than at other department stores (calculated on an annual salary basis).

1. Problems with management result in ineffective cross-departmental coordination, with each department doing things its own way.

2. The gift vouchers for the three major festivals are too few.

3. Senior management’s thinking has failed to keep pace with the times.

The work environment is bright and beautiful.

Managers only look upward, not downward; they report good news but not bad news.

Whether the work is done correctly is not important; what matters is whether the manager approves of it.

The internal resignation and turnover rates are extremely high, and most current employees have been with the company for no more than two years.

Cost-cutting is taken to an absurd extreme—even printing a single color A4 page requires half a day of consideration.

Those who are obedient get promoted; those who are not are stuck with undesirable positions forever.

Summary: This company only wants obedient slaves, not professionals.

The salary is paid on time.

If you're considering joining as a floor manager, I strongly advise you to think twice. Ever since a senior manager parachuted in from another department store at the beginning of the year, everything has changed....

In the less than six months since she arrived, five or six floor managers have left one after another (in the previous two years, only around three had left).

This is because she frequently makes unclear decisions, forgets what she herself has said, repeatedly discusses decisions that have already been made in meetings, is always unable to grasp the situation, only talks without taking action, and whenever something goes wrong, can only tell her subordinates to swallow it and endure it.

Yet she cannot even clearly explain what responsibilities her own subordinates are in charge of, let alone stand up for her department.

Since she arrived, the department has had to take on more and more of the dirty work that other departments do not want to do.

Most importantly, she has no professionalism whatsoever. There are many well-known brands that she does not recognize and does not want to spend any effort learning about.

She can repeatedly shout in the office, “What does xxx sell?” and “What the hell is this?”

She is also completely disrespectful when speaking to her subordinates, often addressing them as “young master,” “young lady,” or “little minion.”

Working with her really requires a great deal of self-restraint....

1. Flexible 30-minute start time (a benefit only for back-office staff; for shift workers, being one minute late means losing the NT$2,000 perfect-attendance bonus)

1. It has the reputation of the Foxconn Group, but you do not get to enjoy any of the Foxconn Group’s benefits

2. There is no overtime pay; you can only exchange overtime for compensatory leave (including when you are forced to work on typhoon days). HR will even assume that overtime means there is a problem with your work process

3. One month’s year-end bonus (but you have to be extremely cautious throughout the entire year, because disciplinary actions may deduct part of the year-end bonus from time to time)

4. The usual gift for the three major holidays is a NT$500 Sanchuang voucher; one Mid-Autumn Festival, they even gave out a single ear of corn (raw—you had to cook it yourself.....)

5. After the probation period, there is a 90% chance that your salary will not be adjusted (please do not believe what HR says during the interview)

6. It has been nearly two years since the opening, but many company systems are still incomplete. For example, there is no one responsible for sending and receiving mail, so everyone has to go to the post office individually to mail letters and then submit separate reimbursement claims. It is extremely time-consuming and inefficient

7. The business policies keep changing, making it increasingly difficult to identify the focus, and the company has no distinctive character. Last year, they hired a consulting team, but all they did was ask questions; as for actual help......

8. Many senior executives receive high salaries but only talk, spouting empty platitudes that show no understanding of ordinary people’s hardships