全球人事顧問股份有限公司

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A male consultant invited me to an interview.

The recommended job was completely different—extremely frustrating.

Is the interviewer very idle?

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No matter what position you apply for, they want you to do telemarketing.

I said I didn’t want to work in sales, that I don’t like being sold to and don’t want to sell to others.

Then they told me, “These days, it’s hard to find a job if you don’t have some sales skills~ ^_^”

The recruiter’s attitude was pretty good at first.

The recruiter found me a data-entry position at KGI Life Insurance.

Only after I joined the company did I find out that I had to wear collared clothing.

Also, the company wanted someone who could get up to speed immediately and had no patience for training new employees.

The recruiter didn’t tell me anything in advance.

It took a full two weeks from being accepted to starting work.

Don’t look for a job at this company.

It’s really terrible.

The work is not complicated, there are bonuses, and there is freedom to create.

There is a lot of administrative paperwork, and the procedures are unclear, so meetings to discuss things are often necessary. Since this is a sales position, overtime is based on a responsibility system. The boss seems to have “a wide circle of friends”! It seems they are very good at getting to know employees’ former colleagues? Boyfriends? Or girlfriends?

Strange—did the employees themselves say so?

Employees work overtime, catch colds, and become ill with inflammation. Of course, they go to see a doctor; the leave rate at this company is not particularly low.

When employees are sick, it is not by choice. Seeing a doctor, Western medicine, or traditional Chinese medicine—all are reasonable.

They should, in principle, show some care for their own employees, but unfortunately, reality is the opposite! Anyway, Citibank Consumer Finance is withdrawing, so forget it.

The consultant is responsible for recommending suitable jobs

They’re quite attentive.

This company is Citibank, and the news these past few days has really scared me. This foreign bank is going to completely withdraw from consumer banking, so I’ll probably turn down this job offer. There’s just too little job security…

https://www.google.com.tw/amp/s/udn.com/news/amp/story/122120/5391438

Consulting company. The work is quick to get the hang of, but it requires a high tolerance for stress.

Each month, you need to recruit approximately 7–25 people to report for work; it involves high-volume recruitment.

You need good judgment. Consultants with prior sales or customer service experience are preferred, and those with high EQ are more suitable; otherwise, they may not last long.

This human resources company has mixed reviews, and a lot of publicly available information can be found online.

The company’s registered figurehead is: Hsiao Mei-hui.

But the people actually in charge are named: Kao Jo-wen and Chiang Yen-mao.

There is also no overtime pay; it operates under a full-responsibility system, and the KPIs are very demanding.

The daily target is 10 invitations, and the number of interviews per day ranges from 2 to 7.

The company’s style is subjective: some people find it youthful, while others find it childish. Unfounded gossip is often rife within the company. If you feel you may be affected, you can report it or retain evidence for future use if needed.

Also, there are many insurance agents in the Wanbang Building, where this company is located.

MDRT insurance agents are highly accomplished, but there is an insurance agent upstairs who is very disturbing. When he sees young female employees downstairs, regardless of which floor they are from, and takes a liking to them, he will wiggle his butt for them to see. It is quite disgusting. Employees on many floors have complained about him. You will understand if you encounter him in the course of work. Some young women have directly verbally humiliated that person, and someone even rushed upstairs to scold him… But it depends on the person. Most people are actually fairly unassuming.

The work is not complicated

This personnel agency has mixed reviews, and a lot of publicly available information can be found online.

The company’s registered name: 蕭美惠

However, this company does not have a person in charge with the surname 蕭.

The company’s actual persons in charge are: 高若雯 江衍茂

In addition, there is no overtime pay, and it operates under a system of full responsibility. The KPI requirements are very demanding.

The daily target is 10 invitations, and the number of interviews per day ranges from 2 to 7.

Opinions on the company’s style vary: some people find it youthful, while others find it childish. The company is often filled with unfounded gossip. If you feel you may be affected, you can report it or retain evidence for possible future use.

In addition, there are many insurance sales agents upstairs in this building, the Wanbang Building.

Consulting firm. The work is quick to pick up, but it requires a high tolerance for pressure.

Each month, around 7–25 new hires are expected to be recruited and onboarded, involving high-volume recruitment.

A good eye for candidates is important. Consultants with prior sales or customer service experience and high emotional intelligence are preferred; otherwise, people may not last long.

This recruiting company has mixed reviews, and a lot of publicly available information can be found online.

The company is registered under the name: Hsiao Mei-hui

However, the actual people in charge are named: Kao Jo-wen and Chiang Yen-mao.

There is also no overtime pay; the company operates under a system of full responsibility, and the KPIs are very demanding.

The daily targets include contacting 10 people and conducting 2–7 interviews.

The company’s style is a matter of personal opinion. Some people find it youthful, while others find it childish. The office is often filled with unfounded gossip. If you feel it may affect you, you can raise the issue or keep records for possible future use.

Also, there are many insurance salespeople in the Wanbang Building, including on the floors above.

MDRT insurance agents are highly accomplished, but there is an insurance salesperson upstairs who behaves very inappropriately. When he sees young female employees from any floor downstairs whom he likes, he shakes his butt at them. It is quite disgusting. Employees from many floors have complained about him. You will understand if you encounter this in the course of work. Some young women directly respond by verbally humiliating him, and some have even gone upstairs to scold him... But it depends on the person. Most people are actually quite unsophisticated.

The work is not complicated—basic clerical and administrative tasks.

Mainly focused on recruitment, with a monthly target of 7–25 people.

Career changers, people taking a temporary break, and those returning to work may be considered.

However, the office is quite noisy. Those who like a “lively” environment may want to consider it.

Overtime is regularly required, and the work is performance-oriented.

The office has a “young” atmosphere. Male managers aged 35 or 36 may engage in verbal sparring (?) with female employees aged 23 or 24 in the same department.

It can be quite noisy at times. Those who like a “young” style may fit in, but it is not suitable for people accustomed to recruiting for mid-level positions or above. It is also not suitable for those who dislike noise. People accustomed to the style of foreign companies or clearly defined systems may not be a good fit either—》it suits the style of young banking salespeople.

The work is not complicated—basic clerical and administrative tasks.

Primarily focused on recruitment, with a monthly target of 7–25 hires.

Career changers, people taking a temporary break, and those returning to work are all welcome to consider it.

However, the office is quite noisy. Those who enjoy a “lively” atmosphere may want to consider it.

Overtime is frequently required, and the role is performance-oriented.

The office has a “young” style: male managers aged 35 or 36 may engage in verbal banter (?) with female employees aged 23 or 24 in the same department.

It can be quite noisy at times. Those who like a “young” style are welcome, but it is not suitable for people accustomed to mid-level and above executive search. It is also not suitable for those who dislike noise. People accustomed to multinational-company styles or clearly defined systems may not find it suitable either—》it suits the style of young banking sales staff.

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I have currently been assigned to Nan Shan Life Insurance’s RICH19 building in Taichung for one month, and I am utterly shocked. The actual job duties and working hours are completely different from what was described over the phone. They did not even mention that I would have to work overtime on holidays. Ms. Chen from Global Human Resources also had a very unpleasant tone at the time.

As an aside, I deeply feel that Nan Shan’s system is unbelievably terrible: everything has to be done manually, there is also pressure to meet quotas, and the pay is low. They are basically exploiting dispatched workers!!

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1. Wasted my time~~

2. I applied for job A, but at the on-site interview they introduced job B instead. Very unprofessional.

3. The job openings posted on 104 are merely for show.

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Lured me in for an interview (I was deceived twice)

After the interview on the spot,

they recommended another job that was more suitable for me,

but there was never any follow-up.....

An extremely insincere recruiting agency

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They attract resumes with a high-paying customer service position offering a monthly salary of 38,000 that supposedly does not require sales. Only after scheduling an interview and arriving on-site do they say that the high-paying customer service position requires more than two years of experience, then offer two other positions paying only around 28,000 for “credit card customer service,” which also require sales. Wouldn’t they know from the resume whether the applicant has experience? They are simply wasting people’s time.

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Many of the job openings aren't actually hiring. They're all generic banking sales positions. If you're looking for sales work, you might as well search online yourself—sales positions are available everywhere, okay?

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They recruit on behalf of banks, not human resources consulting companies, and will recommend three bank positions to you. Basically, the salaries range from 23,000 to 25,000, and most of the positions are sales jobs, selling insurance and credit cards. Rather than looking for a job here, you might as well look for one yourself.

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I saw a job posting on 104 for a position as a comprehensive financial consultant at a well-known foreign bank. Immediately after applying, I received a call within 30 minutes inviting me to an interview. When I arrived for the interview and finished introducing myself, they told me that I lacked sufficient experience in this area and asked whether I would consider another position: “Mortgage Loan Sales.” I thought it was strange—if the issue was work experience, shouldn’t they have been able to see that from my résumé? If I didn’t meet the requirements, why invite me to an interview? So I immediately declined on the spot. As a result, the consultant surnamed Chiu appeared impatient and said, “How do you know if you don’t go to the interview? How are you any different from everyone else?” It was really frightening... Their attitude changed completely right away. I absolutely do not recommend this company. There are far too many shitty job opportunities, and they are almost all disposable sales positions.

The pre-employment training is very thorough.

From time to time, supervisors treat the team to snacks and drinks to encourage everyone to make sales.

Before Lunar New Year, you receive a gift box of well-known pineapple cakes. LOL.

During the interview, the consultant directly quoted the salary for a permanent position to attract candidates. In reality, after you are accepted, you only find out when signing the contract that you are initially hired through an agency rather than as a permanent employee. The base salary is lower by as much as NT$4,000–9,000. When signing the contract, they repeatedly assure you that you can quickly become a permanent employee—within two weeks at the earliest and no more than three months at the latest—because the company you are assigned to urgently needs people.

In reality, becoming a permanent employee requires not only the supervisor’s approval, but there is also no transparent promotion process; it all depends on whether your supervisor is exceptionally benevolent. When you ask about becoming permanent, a more reasonable supervisor will repeatedly evade the question, saying they do not know about the process or pretending to help you ask. A worse supervisor will simply lose their temper and tell you that there are very few openings and intense competition (but when you resign, they will say the company is desperately short-staffed). If you go back and ask the staffing company’s consultant, the only response you will get is something irresponsible like, “Why don’t you ask your colleagues or supervisor?”

The pre-employment training really is very thorough, but in practice, people can pass even by cheating.

After officially starting work, most supervisors only keep demanding sales rather than focusing on customer service (but if customer service is not done well, expecting you to sell products successfully is pretty bizarre too). When you encounter a difficult problem, colleagues may help, but because everyone is required to stay online answering calls, either your colleagues have a very bad attitude or you cannot get help right away (then the customer gets furious—LOL).

In addition, there are many unreasonable customers in the financial industry. When a customer makes an unreasonable request that you cannot accommodate, the supervisor will only tell you to keep going in circles refusing the customer (and apparently being verbally abused by the customer for 30 minutes is just what you deserve) and to hurry up, hang up, and take the next call. If there is a subsequent customer complaint, the supervisor will not stand up for you; they will only record demerits and deduct your bonus, saying that your service was poor.

The work pressure is extremely high. The main reason is that if you fail to meet your sales target, the supervisor will remind you every minute and second from behind you (even while you are on a call, they will loudly say in your ear, “Hurry up and sell products—today’s performance is terrible” (the customer probably heard that too, LOL)). In addition, cases that cannot be handled promptly online because you are required to stay on calls must be completed by staying behind voluntarily (otherwise they become customer complaints), with no overtime pay.

They say the working (call-handling) time is 7.5 hours, with one hour of rest. In reality, it is perfectly normal for new employees to stay at the company for 3–4 unpaid hours after work. Once you become familiar with the job, this can be shortened to about one hour. For both permanent and agency employees, overtime pay is only available when the department announces that call volume is high and asks everyone to work overtime to answer calls. Time spent staying after going offline to handle follow-up cases is not included in overtime pay.

The benefits and salaries for permanent and agency employees differ substantially. You do exactly the same work and endure exactly the same treatment, but earn either NT$25,000 or nearly NT$40,000—draw your own conclusions. Agency employees receive no year-end bonus, and the bonuses are meager (after working hard on sales for a month, the bonus is around NT$200–2,000, and it is unclear how it is calculated). After you start work, the staffing company practically stops caring; the things you hear most often are, “Don’t quit just because someone else is quitting too~” and “Ask your supervisor if you have a problem.” My advice to anyone considering applying is to apply directly through the bank’s own recruitment channel—under no circumstances should you apply through this staffing company to get in. What a waste of life.