易遊網股份有限公司

For a traditional, bureaucratic-style company, working in the IT department may be relatively more comfortable than in other departments. If there is nothing to do at noon, you can take a lunch break half an hour longer than the departments downstairs. There is no overtime pay system, only compensatory leave, so you can avoid working overtime.

Nearly all members of certain groups in the IT department are women, and they tend to recruit people with little experience from career-transition programs who are obedient and easy to control. The managers of certain groups themselves lack management and communication skills, so they prefer people who are “easy to communicate with,” good at maintaining appearances and creating a team atmosphere. At first, this can create the illusion that they are generous and respectful, and they emphasize that the company’s organizational structure is flat and free of hierarchy. In reality, senior employees have a strong sense of entitlement. If you do not meet the other party’s implicit expectations, there is a high likelihood that they will pressure and marginalize you in the name of company policies and management.

The company’s upper management only puts on a superficial show when it comes to responsibility. For example, the HR department handles certain disputes passively—I won’t even mention bullying incidents—so there is nowhere to turn for help.

If you are confident that you will not be psychologically manipulated and can tolerate acting cheerful as excess staff, you should be able to get by reasonably well. But if you want to learn anything, don’t expect much. People with technical abilities are not what this place—or at least not certain groups—are looking for.

Leaving work on time; the colleagues are all very nice

The marketing department often works overtime. I’ve already lost count of how many rounds of turnover there have been. Supervisors won’t speak up for you, but they will talk about you behind your back.

The bonuses for the three major holidays are given at the manager’s whim, and the travel allowance is pitifully small.

The HR staff were polite.

The two women who conducted the interview were product managers.

As soon as they sat down and started speaking, it was obvious that they would be very difficult to get along with.

They repeatedly asked about issues that were already clearly stated on the résumé.

They fixated on certain points and kept making things difficult.

They repeated the same types of questions, and their attitude was very arrogant.

No wonder many people advise against travel agencies.

Even though it was a large travel agency, the senior managers acted very superior and had a strong sense of entitlement.

It seems that getting along with them after joining the company would not be easy either.

They did not seem to know how to conduct an interview, and made the job seeker feel very uncomfortable.

In the end, they did not even ask about my available start date or expected salary.

If the position says that people with no experience are welcome but is actually unsuitable for them, then there is no need to waste each other’s time on an interview.

(IT Engineer)

Regular working hours

Excellent work environment

Managers and colleagues are easy to get along with

(IT Engineer)

After the 2014 system revamp (Play Framework + Spring MVC), there has been less use of other new technologies.

Annual salary raises are not guaranteed; raises are given only for particularly outstanding performance or when an employee threatens to resign.

It is too comfortable here. Unless you are extremely diligent, you may end up like a frog being slowly boiled in water: after staying too long, it becomes difficult to move to a higher-paying job, and you will remain trapped at ezTravel.

No overtime required, strong systems, fairly stable work, and the colleagues are all nice.

There are practically no benefits: NT$3,000 total for the three major holidays (gift vouchers), NT$2,000 in travel assistance (for a travel agency, isn't that rather low?), and an annual bonus of about one month’s salary.

There aren't many opportunities for salary increases; it still depends on whether your supervisor is willing to advocate for you.

The colleagues are all young and easy to get along with.

The air conditioning is very strong, so it gets cold.

1. Aside from the R&D department, it is essentially still a traditional travel agency at its core.

2. The upper management thinks much like that of other companies: focused on money rather than looking ahead.

3. Everyone in the IT department is treated like a treasured asset and generally does not work much overtime when there is nothing urgent. Other departments are treated like weeds; working overtime and facing setbacks are the norm.

4. Apparently, everyone who has the authority to speak comes from an IT background. The salary structure gives you some idea of why. Engineers are welcome to join and be treated like treasured assets.

5. Those who want to become PMs or work in marketing are also welcome to join and test their patience and loyalty ^o^

Interviewed for a domestic travel operations position.

First came a written test, followed by an interview.

The written test included a logic test (sample tests are available online) and asked you to write about the type of travel promotional copy you are good at.

During the interview, there was a self-introduction, and they asked why you wanted to apply for this job, which travel product on the company website you liked, and what you thought the website’s shortcomings were.

The probationary salary is NT$24,000, increasing to NT$26,000 afterward. It is a responsibility-based position with no overtime pay, and you must take turns working one Saturday each month.

It was only after the interview that I learned this position is responsible for train travel and requires going out for work.

None

Layoffs without warning

The air conditioning is very cool.

Making interviewees wait half an hour is extremely disrespectful. I don't know what the point is of asking people to come for an interview. A company that wastes everyone's time. The person who called themselves the team leader was very rude and couldn't even see me to the elevator.

Most colleagues are willing to help one another.

People in the marketing department are constantly changing; the most senior employees have only been there for one or two years.

There are no mid-level managers to communicate and coordinate between upper and lower levels; the department head gives instructions directly to subordinates.

Think it through carefully before going...

No need to interview outside of working hours

During the interview, the interviewer was the only one asking questions. I was questioned for about an hour, but throughout the process, the interviewer did not say a single word about the company or the job, and then suddenly said that the interview was over.

The interviewee said they wanted to understand how work was divided within the department and asked whether they could consult the interviewer further about the job. The interviewer simply replied, “You’ll have a chance to find out later,” and immediately showed them out.

There was no follow-up afterward. After questioning me for an hour, they dismissed me casually. The interviewer did not explain anything about the company or the job and did not respond to the applicant’s questions. It felt extremely disrespectful.

The work environment is convenient, and the supervisors and colleagues are friendly.

You really need to be mentally well prepared before applying.

There is a great deal to learn.

Overtime is also definitely required, but overtime pay is not necessarily provided.

However, it should be a good place for new hires to gain experience.

Work is flexible; no one manages you, and no one helps you either. When the deadline arrives, you’re simply expected to produce the results.

They previously said there would be a pay raise after the three-month probationary period, but it never happened. The supervisor has no integrity. By the way, male engineers should just stay away.

I worked as a front-end engineer for three months.

At the time, I resigned because I felt that my skills were still insufficient (I had no understanding of object-oriented programming at all).

The supervisor was very kind and initially gave me time to learn gradually, asking me to stay.

Looking back now, I really regret resigning... (because I now understand more advanced languages and object-oriented programming as well).

There was an IT technical exchange every week, where everyone shared new technologies with one another, and it was very enjoyable.

The overall atmosphere was quite good.

During the probation period, the salary was the expected salary discussed during the interview, and afterward I was told that it would be increased by another 2K.

It is a very conscientious company. I never had to work overtime while I was there, although everyone would still voluntarily stay an extra 10–20 minutes.