Gogoro Taiwan Limited_睿能創意股份有限公司

The Taipei office environment is quite beautiful.

After the interview, follow-up responses were extremely slow; I had to wait at least a month, which was a waste of time.

After interviewing in Taipei, I was expected to work in Taoyuan. In 2020, the interviewer still told me, “We are a startup, so we don’t offer any other benefits, but we have great dreams.”

Startups really do involve a lot of new things and require time and energy. I’m very glad I joined before the product went on sale. As soon as I got to the production line, I was working overtime until midnight. The company had already been reported to the Labor Bureau—but I wasn’t the one who did it.

Later, after working there for a year, I felt that things were getting worse and worse. They had sold so many cars, so why did the benefits decrease instead of improve? The environment in some departments was unbearably poor. Seeing HTC executives continually parachuted in also made me increasingly worried, though that was just one issue.

Overtime was somewhat forced because the production line couldn’t operate with even one person missing. Sometimes we also had to work overtime on Saturdays. On weekdays, overtime occasionally went too far, until midnight. By the time I got home, it was already very late, and I still had to work the next day. I was so indignant that I reported it, and it actually worked—the situation improved somewhat. I later resigned. This year, I heard things improved somewhat after the implementation of the one fixed day and one flexible rest day policy. Later, I saw how hard the store service staff were working, so I reported their excessive working hours as well—and it really was illegal.

I truly think the company’s philosophy is excellent, but it really needs to take better care of its employees. Do the people on the second floor understand how hard those on the first floor work? Some benefits are completely out of reach for them. There is a massage service every month-end, but when would the first-floor staff possibly have time to use it? The physical labor contributed by the first floor is no less—and may even be greater—than that of the second floor. Please take better care of the first-floor staff. Thank you.

En-Yi, En-Yi is number one! En-Yi is really handsome, Rui-Neng's number one heartthrob, hehe.

En-Yi, En-Yi is number one! En-Yi's hardcore fans, leave a comment to check in!

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The turnover rate is very high. Some managers simply don’t know how to manage; all they do is look at the numbers and expect people below them to figure things out for themselves. They don’t develop employees as talent, transfer people whenever they feel like it, and if they want to target you, they’ll make your life miserable. They can also change the schedule however they want—ultimately, they do whatever they please. Look out for yourself.

The office is beautiful

The position I interviewed for was PM.

Be mentally prepared for the interview.

Their HR will keep messing with you.

They keep probing and questioning your privacy.

They also keep endlessly delaying things while telling you the date when you’ll get the interview result.

The HR attitude is arrogant.

When asking when there will be an interview result, you’ll also be asked:

Why would you ask that question?

I answered that I had other interviews and offers to consider, so I needed to summarize the results in order to respond to each company.

Then they questioned me: So Gogoro isn’t your first choice?

They also kept asking which companies I was currently interviewing with.

It wasn’t enough to answer with just the number of companies.

I had to fully answer which companies they were, what positions I was interviewing for,

what stage I was at—first interview? Second interview?

What salary and benefits the other companies were offering,

what the interview content was, and so on.

They asked in extremely fine detail, which made me uncomfortable.

When I politely said it was inconvenient to answer, they still made sarcastic remarks.

Telling an interviewee when they can expect the interview result should be a very basic question, shouldn’t it?

It was truly a waste of the time spent on two interviews.

There were no benefits at all.

Only lofty dreams ^_^

No, you can pack up and leave.

At Lane 948, Huacheng Road, Xinzhuang, there’s a golden-haired day-shift worker (a team leader?) and some full-time employees who seem to have bipolar disorder. They get angry at the drop of a hat—it’s both laughable and pitiful. No wonder someone joins and quits every day. If you’re looking for someone to argue with, you can try working there~

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1. The HR staff are unprofessional, arrogant, and act as if they are superior to everyone else.

2. When asking some basic questions, such as about the company's internal employee benefits, I was only told, “It’s all written on our 104 page—go look for yourself.” Then why ask again about things I already wrote on my résumé? What the hell?

3. I am absolutely not naming anyone in particular; the HR person is S_brin_ yu.

4. A waste of time. It felt like I was talking to a young girl who had just entered the workforce.

The interviewer was very nice, and the interview process went very well.

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Everything I said above is a strength, hehe.

Many of the company's managers have simply been here for a long time.

That does not mean they are capable.

Many have extremely poor emotional intelligence.

They tell you to ask questions when you have problems, but when you do, they just berate you.

They forget what they said yesterday today.

Even when they themselves get something wrong, they will not admit it; it is always the subordinates' fault.

Communication throughout the company is extremely inefficient.

There is no overtime pay and no salary increases.

The policies and procedures are a complete mess.

Turnover is extremely high.

Those considering joining should think carefully.

Everything I said above is a drawback.

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You will absolutely get a raise—absolutely, absolutely not only possibly receive a raise and retention offer after you submit your resignation. Anyone who has worked here knows that this place has world-class software architects at the helm of its software. You will definitely learn architecture here. The system architecture absolutely won’t be neglected, and you definitely won’t be treated unfairly. The turnover rate here is extremely low; they won’t replace a large number of people even after two or three years. The managers here are quite confident and believe this place is just like Google. Confidence is definitely a good thing. This place absolutely isn’t short-staffed; using NT$50,000 as a referral fee is simply an employee benefit for referring talent, definitely not because they can’t find people. If you’re an ambitious software engineer, you absolutely must come here for the challenge. They absolutely follow the Labor Standards Act. If you write Java, you absolutely, absolutely must come here!

1. Basically complies with the Labor Standards Act regarding oral promises

2. A large company (unfortunately, the branch I interviewed with is one of its franchisees in Zhonghe, New Taipei)

I can’t really think of any other advantages.

The salary complies with the Labor Standards Act, which also means it is low. Besides that, the conditions offered are quite poor, making you wonder whether you are applying for a production-line operator position.

During the interview, they asked quite a few tricky questions and conducted a realistic simulation exercise. They also had me assemble a brake lever.

Finally, when they said I could ask them questions, I asked:

1. How many maintenance staff are there in total? They told me that there would be four maintenance staff on site each day. (However, I wanted to know the total number because of the shift-scheduling issue, so that I wouldn’t end up being called in constantly due to insufficient staffing.) But they simply refused to tell me how many people there were. It looked as though everyone had already left.

2. How is performance calculated? They did not answer directly, only saying, “It varies from person to person.” In other words, will the performance requirements be raised according to your results until you can’t earn any bonus!?

3. What is the training period? They said I would need to undergo about three weeks of training (which is essentially a second interview), and then mentioned the base salary... I also asked whether there would be a contract to sign after the training, but they would not provide any details.

4. You are expected to handle sales, repairs, reception, and support for other tasks... They would not discuss the salary either, and it seemed that overtime was not paid.

I asked some questions, but they were not honest and did not answer directly—they just kept giving evasive responses. They clearly had no sincerity, so I stopped asking. They said notification would take another week. Even if I got the job, I would not want to do it. No wonder the position has remained posted for so long. They clearly only want to find slaves.

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1. The HR representative carried themselves with an air of superiority, making me feel as though I had come to discuss a job with an annual salary of one million.

2. The interviewing manager was somewhat disrespectful. As soon as I came in, they interrupted and tilted their head, which made me feel a sense of distance. Later, they asked many questions, and the atmosphere became much more lively for a while. But in the end, they casually dropped the line, “Actually, you’re not even in my department. I’ll ask around to see who else needs someone to interview.” Goodness, I suddenly had this feeling of, “Who am I? Where am I?”

3. When I went in, they didn’t ask whether I wanted any water. I had brought my own cup, but after two hours, did they think neither of us needed to drink water?

※ A friendly reminder: if you are currently employed, I suggest considering this carefully. They might actually contact your current supervisor. In my experience, my supervisor knew not long after the interview, and then I was blacklisted. It was only a matter of time before I was removed. If you don’t mind that, you can give it a try—perhaps this was just my personal experience.

The company puts on a good show on the surface, and the interviewers are fairly polite.

The technical staff there seem to have only average abilities.

HR is very concerned about whether you can accept working overtime unconditionally, but they don’t answer whether the overtime is paid or unpaid...

The manager was quite courteous during the interview, and the process was also quite pleasant. Unfortunately, even if the department manager approves of hiring you, you can still lose the opportunity because of a single word from senior management.

The biggest problem: HR

This deserves special mention. After the first interview, there was no news for an entire month. I called the department manager who conducted the interview and was told that they would check the status with HR. It turned out that calling the manager was quite effective: HR called me that same day to discuss the salary. I requested a different salary figure, and HR said they would reply the next day. A day later, HR still ignored me. They did not answer when I called, and they seem to really like calling job applicants after 9 p.m. Then they said the company could not offer that salary. After I accepted the figure from the previous call, they kept pressing me, saying, “Can you really accept it? If there is a gap, do you want to give up on our company?” <==== Is this something HR should say when recruiting talent? How arrogant?

The next day, HR called again and said they would only issue an offer letter after I lowered my expected start date and reconfirmed the salary. After everything was confirmed, they said on the phone that they would provide the offer letter by the day after tomorrow at the latest, and then started the internal process. During this time, the department manager called specifically to confirm the start date and chat casually.

After waiting two more days without hearing from HR, I called them. What followed was “dragging things out”: they said the vice president still had thoughts about the position and casually mentioned that the offer letter would not be issued after all. Well then, what were HR’s previous calls and confirmations for? They then requested a second interview. OK, fine. I went to the second interview.

Second interview: I was scheduled to interview with the vice president. I first interviewed with a cross-department manager, but then waited and waited without the vice president showing up. The department manager and HR kept coming in to apologize. That was strange—the time had been arranged with the job applicant in advance, yet after wasting someone’s time in this way, they simply asked me to go home and wait for further notice. Before I left, HR even said they would definitely provide an update the next day.

The next day, I did not receive the message until after 9 p.m. They rejected me on the grounds that the position was “temporarily closed for recruitment.” Once again, this is a typical company that gives you a verbal offer and then ghosts you.

Overall, it seems that HR at this company is merely a pawn being used by senior management. The junior managers appear to have little say. Senior management can overturn a candidate’s approval by the manager with just one word. Of course, senior management can do this at any company, but what I want to express is that this company’s HR is very inefficient and unprofessional. To put it bluntly, apart from being poor at lying, they cannot even maintain appearances. If you really want to apply to this company, my sincere advice is: do not take what HR says too seriously. They are very good at putting on a show, and they will also waste your time. It is truly a shame for a startup company.

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If the résumé doesn’t meet the requirements, don’t ask the person to come for an interview. It’s a waste of time. Only saying so during the interview is incredibly annoying. Do the managers have nothing better to do?

Applied through a job website and received a notification for an interview about 1–2 days later.

The Taipei office environment is quite new, since it was also only moved there a few years ago.

The résumé response was quick, but no contact information was provided, and I received no reply when I followed up by email.

The first stage was a group interview in a large conference room. It started with watching a company introduction video, followed by one-minute self-introductions in turn, a small group game, and a final discussion. Before it ended, HR asked whether anyone was in a hurry and needed to leave early; otherwise, we would proceed to the next stage. HR also said that if they still had not contacted you by lunchtime, you could go ahead and have lunch. Then they sent everyone out. I waited and waited for two hours, and ran into another woman who was also interviewing. She said she had gone upstairs to ask the reception desk and was told that the morning interviews were already over. I later went upstairs to ask as well and received the same answer.

During the wait, I did see a few people go upstairs. Thinking about it afterward, I suspect the group that completed the game was called back for the second-stage interview.

I also saw many online complaints about the HR staff’s attitude. I think HR should provide a time window—for example, state that if they have not contacted you by a certain time, the process is over—so people are not left waiting around for so long!

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The group interview took a very long time and left me speechless.... Using a game to determine whether someone advances to an individual interview—I’m at a loss for words.

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It’s been almost a month since the interview

Still no response

The HR team is just great

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It's been almost a month since the interview.

It's all been ghosting.

The HR team is so great.

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Bureaucracy and infighting

Poor communication between departments

Quite a few parachuted-in managers

The actual internal situation is not as it seems from the outside

1. The company has a strong reputation.

2. The group interview is quite interesting. If you pass, you will proceed to a second-stage individual interview (two rounds in total).

HR conducts a very detailed background investigation and asks you to introduce yourself in great detail, including whether you live with your family, your educational background, and your interests. They will also definitely ask about the salary and benefits at your previous job, the company's policies and benefits, the year-end bonus, whether you got along happily with your colleagues, and how your colleagues usually complimented you.

The interviewer in the second round will also ask you to introduce yourself in detail again. By that point, my answers became somewhat feeble; it was exhausting to keep talking about the same things over and over.

Um, it seems there weren't any particularly good aspects.

I participated in Gogoro's first MA Program in 2019. After returning to NTU to attend the campus briefing, I was strongly attracted to the program itself. However, after doing some basic research, I roughly knew that this company's HR record was poor. I thought we should still give each other a chance, so I applied. After experiencing it firsthand, I was indeed extremely disappointed. The interview invitation email stated, “If you have any questions, feel free to contact me,” and at the end of the group interview, HR again said that we could contact them if we had any questions. In reality, I emailed them twice and never received a response. The first email asked what language should be used for the case study and oral presentation before the group interview. The second was sent on the stated deadline for the interview process, asking whether I had not qualified for an individual interview. I believe both were perfectly reasonable questions, so I do not understand why they refused to respond.

When applications closed, a mass email explained that due to the high number of applications, candidates who did not advance to the next stage would not be notified separately. However, after the group interview, they did not provide any information indicating that unsuccessful candidates would receive no notification. When I asked that day, I only received the vague response that “we will notify you after all group interviews have concluded.” According to the schedule posted on the official website, both the group and individual interviews should have already concluded, yet I received no notification. Therefore, I assume that candidates who did not enter the individual interview stage simply received no notification.

As an interviewee, I naturally hoped to receive at least a standard thank-you email so that the process could have a proper conclusion. After all, the self-introduction, application form, aptitude test, and case study together took a considerable amount of time and effort. Receiving no notification felt genuinely unpleasant.

However, compared with receiving no notification—which is simply the company's choice and not necessarily a matter of right or wrong—the aspect I found even less acceptable was HR's unwillingness to respond to emails. It made me feel that this team had completely failed to keep its promises or show interviewees basic respect. Whether this stemmed from the company's culture or the personal conduct of the responsible contact, it was unacceptable. I can only describe this interview experience as deeply disappointing. I hope that talented people interested in joining this brand will consider the matter carefully, and that those who can accept it will then bravely take on the challenge.

Seems like there aren't any.

A few years ago, I went to interview for a technician position. It was a group interview.

As soon as I walked into the meeting room,

a female HR host

pointed at me and said:

"Hey! A woman came to interview—how rare.

Do you know what position you're here to interview for?

Did you come to the wrong place?

I said, "I know."

Then she cupped her hand around her ear and, with an exaggerated expression, said:

"What position?" "Huh~"

After I answered, she kept pressing me aggressively:

"Do you know what this position does?"

"Have you ever worked in this field??"

balabala...　　

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Did you say women couldn't interview for this position?

I submitted my résumé, and you notified me to come for an interview—is the résumé just for show?

I just don't like sitting in an office all the time. Can't I be interested in this position?

Why didn't you ask anyone else whether they had come to the wrong place?

It felt extremely uncomfortable.

After that, I even became disgusted whenever I saw Gogoro.

Also, I should mention that the job posting said something about a shuttle bus.

The employer also mentioned it during the interview that day:

Taking it to the company and arriving too late would count as being late.

Then what exactly is that shuttle bus for??

<Afterword>

As you might expect, I was rejected in the first round.

I could have let it go,

but the next day I received a call from the recruiting agency they outsourced to. They said:

"You went to the interview yesterday. HR Emily asked whether you were interested in the film-application engineer position.

If you're okay with it, call her after we hang up."

So I thought I could go there one more time to confront her.

But when I called, she said:

"Sorry, I'm a little busy right now. I'll call you back later."

And then.... nothing ever came of it.

What kind of terrible company and terrible HR is this!!

The office is bright and spacious. The benefits should be pretty good, and as for the salary, they don't tell you—you have to negotiate it yourself.

After the interview, HR said I should call her myself three days later to confirm whether I would proceed to a second interview. When I called her three days later, she said I should call again in another week. The department's junior manager also asked a bunch of questions about ways to solve problems—it felt like they were there to get answers from me! A month has passed and I still haven't received any response, yet the position continues to be reposted on job sites.

Getting along with colleagues

Taiwanese business culture

The HR assistant here is notoriously arrogant. Those who have interviewed here later share a knowing smile when the topic comes up.

If you think you have plenty of time and that taxi fares into the side streets of Guishan aren’t expensive at all,

feel free to give it a try.

So great.