This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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The benefits are okay.
If you want to work at Dyson, think it through carefully. Those who fail to meet their targets will be singled out and made to stand during the monthly meeting!
None
1. A scam company. During recruitment, they said the bonus would be at least five months’ worth of salary, but in the end, there was no such bonus.
2. Performance evaluations are conducted solely for the chairman to see. People who actually do the work receive very poor ratings, while the managers’ own people can get good performance ratings despite doing nothing and throwing their weight around.
3. There is no promotion system. The managers’ own people are promoted to senior-level positions before even completing their probationary period. It all comes down to whatever the manager says. Absolutely terrible.
4. Company policies are issued merely for the chairman to see. When HR makes mistakes with bonuses or salaries, there are no consequences whatsoever… This is a company with absolutely no system.
5. A company that wastes your time.
The work environment is pretty good
It's just a group-buying company. Newcomers who join are left to fend for themselves. Senior employees are unfriendly. If you don't meet your sales targets within three months, they tell you to get lost.
1. HR was very professional and friendly. The small talk while I was waiting made me feel that they genuinely like the company.
2. The newly renovated office is beautiful.
3. The interview was conducted by the Executive Vice President. They mainly asked about the current situation at my company and were quite approachable, making a few jokes. They also asked about my understanding of brands and home appliances, some history of the products represented by the company, and my thoughts on handling represented products in basic scenarios.
4. The position in the department I applied to felt somewhat replaceable. The advantage is that it should offer stable growth, and people who are confident they can get up to speed quickly can take on the challenge.
1. In my opinion, some fields in the standard personnel information form could be omitted in 2024.
What
A disposable job position. Except for the established physical channels and online e-commerce, which are given to veteran employees, everything else is about organizing group purchases over and over again. More than 90% of all influencers, group-buying organizers, and others—both those publicly visible and behind the scenes—have already been divided up among the company’s veteran employees. New hires can only wait to die or have their networks squeezed dry; in any case, if you don’t meet the monthly sales target, you’re fired. The customers are still divided among the company and veteran employees. Think carefully before applying. Also, make sure the probationary-period conditions and contract terms are clearly written out; otherwise, you’ll be exploited badly.
The company is reasonably compliant with the Labor Standards Act.
If you are considering joining, I suggest not going to Dyson, especially not working under someone named Hsieh Shuo-jen. He has a lot of unwritten rules, including expecting you to use your break time to handle work matters. At first, he says you are helping him privately, but later it becomes habitual. He has very poor personality and emotional control. When you tell him you will no longer help with tasks outside your duties, he starts threatening you, saying that he is very familiar with the managers above him and can get rid of you at any time. That is the kind of person he is.
The work environment is good
A rookie manager in one department doesn’t understand anything. When you ask one question, they fire five questions back at you, and the issue still doesn’t get resolved. They know nothing about the product and give random answers. You also have to staff booths at large retail stores. Make sure to ask clearly about the conditions of the probationary period and whether there are any hidden terms—ideally, get everything in writing!
The interactions with coworkers can feel fake, but they maintain a surface-level harmony. If you can meet your performance targets, the pay is pretty good.
The job responsibilities are unclear. I’ve already been here for three years, and today’s workflow doesn’t mean it will be the same tomorrow. Changes are not announced either; you only find out that something has changed when your supervisor catches you doing it wrong.
For positions at or above store manager, the company prefers external hires. There are almost no managers who get promoted directly from within. In particular, one assistant general manager really likes employees who have worked at Apple. I really don’t understand why. Is having worked at Apple somehow more prestigious? This is especially puzzling.
The efficiency of handling matters is extremely poor. Questions you ask your supervisor may never get answered. (But questions your supervisor asks and tasks they assign must be responded to immediately.)
You only get a bonus if you meet your performance targets; otherwise, you just receive the base salary! Even during anniversary sales, if you don’t meet the sales target, your take-home pay is less than NT$30,000.
The customer always comes first. If a customer says they want to return a product, all they have to do is call the company, and even if the machine has already been unboxed and used, or the vacuum cleaner has been used, they will still tell us to accept the return.
Other situations, such as setting up or dismantling temporary counters, count as mandatory unpaid overtime. You won’t receive overtime pay or compensatory leave! They claim that reporting the overtime hours would violate the Labor Standards Act, so it is always treated as mandatory unpaid overtime.
If you don’t know what to do for the time being, you can come here as a transitional job. It’s a job you can do for at most three or four years.
High brand awareness means you don't have to worry about having no customers to buy. Although interactions among colleagues can be quite fake, they are still relatively harmonious and united.
I clearly remember that my reported annual income over the past two years was only around NT$300,000 to just over NT$400,000. The performance targets were frighteningly high (during anniversary sales, one counter could be expected to generate tens of millions). If you didn't meet the target, you would only receive the basic salary plus position allowance, with labor and health insurance deductions leaving you with less than NT$30,000. (That was the actual take-home pay even after working the required hours and sometimes having to help set up or dismantle the counter after work without pay 🤣.) Colleagues came and went quite quickly; of the colleagues who worked in the same area back then, only a handful remain.
The HR interviewer had a good attitude and explained the job responsibilities clearly.
The department manager for the part-time position was long-winded and fussy during the interview. Not only did they fail to carefully review my résumé, but before even meeting me, they had already formed prejudices about me based solely on communication through HR, questioning why someone nearly 30 would be looking for part-time work, even though the résumé had already clearly explained the reason.
They do not respect job applicants’ time and have an arrogant attitude. If you’re looking for part-time work, I recommend not applying here.
The salary is good if you meet your performance targets.
The efficiency of handling matters is extremely poor; no matter what you ask for, the response speed is very slow. Senior executives are hired externally, and after being there for a while, you will clearly feel that there is no future. If you can't find a job for the time being, you can come here, but you won't stay long.
Can't think of any.
I was informed in early December that I had passed the interview, and I had submitted all the onboarding documents long ago. The company had also notified me of my start date. However, three days before I was due to start, I suddenly received a call saying that the supervisor who had helped process my onboarding documents had already left the company and had not handed the documents over to the HR department, so HR had no idea that I had been hired!? They even asked me to provide proof myself that I had been hired!??
I had backups of all the emails exchanged with my previous supervisor. After I forwarded them to the company's HR department as proof, they only replied, “Because business is busy before the Lunar New Year, we are not currently hiring for this position.” They did not even call me, nor did they acknowledge that this was the result of a failure in the company's internal handover. They simply and hastily told me not to come to work!!
I had known since early December that I had been hired, but was later told that because there were many procedures to complete for new employees, I would have to wait until January 7 to onboard. During this period, I turned down other job opportunities one after another, only to end up with this speechless result!
I am truly grateful that I ultimately did not work for this company. I sincerely feel sorry for the employees of this company!
The company's internal benefits are beyond reproach, but external sales are not optimistic.
The benefits are excellent