Legacy reviews: 23
The benefits mentioned do exist,
but for now, they’re visible but not accessible.
It all depends on the person.
Some people really go too far.
I quite regret having worked there for three months.
There are also prize draws when you first join the company.
The time spent counting money does not count toward your hours.
None
I originally thought that only the retail store positions paid low wages, but it turns out that the head office positions also can't offer a decent salary. Relying on their big-name reputation, they aren't afraid of having no applicants. I suggest that people with a certain level of work experience not waste their time interviewing. Even if you get in, you'll definitely want to leave before long.
I like celebrating holidays and festivals. At Christmas, there is a gift exchange, and occasionally the company holds a market. You can leave work early on the day before a holiday, and during Lunar New Year, managers give out red envelopes.
Vendors keep coming to curry favor with you, so you constantly have food and drinks.
I can't think of anything that stands out compared with other companies.
No matter how long you work there, the year-end bonus is only one month's pay, and the birthday bonus and the bonuses for the three major festivals are all Carrefour vouchers.
Although you are an assistant, you have to do the same work as section chiefs and managers. The section chiefs and managers can even dump all the work and pressure on you, as if it were none of their concern.
Assistants cannot share in the bonuses with section chiefs and managers. You do all the hard work, while they get to enjoy the benefits.
There is no clear promotion system.
Unfriendly to newcomers; this store is inefficient.
Working part-time at the Tucheng store, picking up delivery orders
Inefficient; there are often non-popular items, but no stock on the shelves
Unfriendly to newcomers; as soon as you arrive, you're assigned to work the evening shift alone
You are required to ask customers to exchange items when something is out of stock, but exchanges take time
When something is out of stock, you have to find the relevant department and get a line supervisor's signature; you may encounter someone who doesn't want to sign or who isn't from the relevant section
------
The grocery department's Section Manager Lai X Yueh acts like a supervisor
When you report minor issues to a supervisor, she deliberately tags you in the group chat and tells you to go to the office to see her
Almost every benefit you could think of is provided!
If you have to work on a typhoon day, the company provides boxed meals.
Employees have an employee lounge, so there’s no need to worry about not having a proper place to rest.
1. The atmosphere among coworkers really depends on each store!
At some stores, coworkers are quite cold and calculating, while at others, they get along very well and help each other out!
2. The working hours are a little long; you spend up to 10 hours at the company, with a 2-hour lunch break.
3. Make sure your work is seen by your supervisors (the store manager or department manager)! Otherwise, they’ll think you’re not contributing!
Once a month, you can make a purchase at 88% of the original price (use it once within three days of the month).
The cash vouchers provided for your next purchase are given reluctantly and sparingly.
Work part-time at a supermarket.
I didn't expect them to exploit full-time employees; they even exploit part-timers.
As a night-shift part-timer, your main duties are restocking and pulling products forward on the shelves.
Once the original tasks are finished and you're getting ready to clock out,
they find more tasks for you to do and drag out your time.
They make sure you don't clock out exactly on the hour or half-hour.
At the Tucheng Lide Road location, they urge you to clock out,
but you can't clock out exactly on the hour or half-hour—you have to finish a section before leaving.
The interviewing manager was willing to tell the truth…
They directly said that my experience did not meet the requirements…
So the situation was awkward…
HR’s understanding of and requirements for the position…
Differed from those of the hiring department…
Making me feel that arranging the interview was a waste of time…
None
I worked in the grocery department for a while.
Whenever there was nothing to do, they would make you clock out early and get lost.
Every time there was a holiday or a vendor event, they would work you to the bone.
The ones enjoying themselves were always the veteran full-time employees and the section and department managers.
They would often disappear halfway through restocking.
They would take the pallet jack and hide in the receiving department.
Those of us working part-time often needed to use the pallet jack but couldn’t get one.
They would go to the receiving department to smoke and chat,
several times a day.
The colleagues are pretty nice and easy to get along with.
Paychecks are issued on time.
The various events make your life miserable. The annual red wine sale is considered a major event: bottles of red wine have to be scanned one by one, and even three people working at a single register can barely cope. A single register can process nearly 600,000 in sales, with no double-pay or allowances. During the Mid-Autumn Festival, customers buying barbecue ingredients would poke bamboo skewers directly through the plastic bags. Under the pressure of handling large volumes and checking customers out quickly, cashiers are easily injured.
When staffing is low, they make you clock out early. During long weekends or events, supervisors require employees not to take leave.
During the interview, they also did not mention that staff might need to be reassigned to provide support. After my leave, I only received the schedule at 10 p.m. the night before I was due to return to work, informing me that I had to support another branch. The efficiency of issuing work schedules is very poor.
If bread is missing a label or there is a problem with the prices on the shelves, it is always the cashier's responsibility. Supervisors indulge unreasonable customers in all kinds of ways, allowing them to request price adjustments at the checkout and causing trouble for cashiers (and I still had to run to the service desk). When I got to the service desk, a colleague told me there was an issue involving tax-inclusive and tax-exclusive prices, yet the supervisor still wanted me to pay for the difference. The company enables unreasonable customers to become increasingly entitled, while frontline staff are the ones who suffer.
The store manager at my branch made even more outrageous demands. Cashiers were expected to take products from customers' carts, check them out, repackage them, and explain the promotional offers.
I am not working in a department store selling luxury goods, and there are no sales targets. A cashier has to deal with more than 500 customers a day—how much time would it take if every customer were handled this way? Constantly bending over will eventually cause physical problems. Putting the customer first does not mean using it this way. Meanwhile, as the store manager herself, she knew nothing about the promotions during different campaign periods, and she would also come shopping herself. She was an unreasonable customer herself, making things difficult for cashiers, and even discriminating against some employees based on their appearance and deliberately causing trouble for them.
This company has long been a habitual violator of the Labor Standards Act. The benefits are nothing special, and promotions are even more difficult to obtain. Salaries do not increase with seniority either. A colleague who has worked there for eight years earns about the same as we do. As a part-time employee, my schedule is actually more flexible.
If you really do join Carrefour, I recommend not taking a frontline position. Having to deal with all kinds of unreasonable situations, unreasonable customers, and events every day, combined with the meager pay, is very damaging to both your mental and physical well-being.
When you leave, you’ll feel like you were Superman: one person doing the work of three. One of those three is a manager whose daily job is pushing their own work down to you; another is a coworker who loves making up random rules, leaving you to clean up the mess; and the third is a supervisor who loves standing by when something goes wrong and being sarcastic when you ask for help.
After working at Carrefour, you’ll have no problem working anywhere else!
I only worked at Carrefour’s convenience-shopping service. Basically, it’s a 24-hour convenience store plus PX Mart: you get only one salary but have to do twice the work. You’re expected to know about 80% of what convenience-store employees know (probably everything except shipping packages), and you’re expected to know even more of what PX Mart employees know—including operating the service desk, checking out customers, and dealing with the messes created by coworkers, all at the same time.
If something isn’t finished, it’s your problem. Coworkers slacking off is the norm. If a manager doesn’t like you, you’re responsible for everything within your duties. Other coworkers can take breaks, loaf around, or sleep, and it’s all fine—but you’re the one who suffers.
For the same number of hours, full-time employees earn NT$1,000–2,000 less than part-timers; including overtime, the difference is even greater. Full-time employees also have to deal with all the crap mentioned above, while part-timers only need to show up and leave on time, then pat themselves on the back and walk away. Any trouble they cause can just be left for full-time employees to handle. If you’re asked to work extra hours, put on a sour face and curse a bit, and you won’t have to. Remember: just apply for a part-time position—it’s comfortable and pleasant.
None
Nominally a French company, but managed entirely by Taiwanese people.
Nearly half of the company's shares are held by the Uni-President Group,
so it is merely a French shell with a Taiwanese core.
Benefits and salaries follow those of Taiwan—the “ghost island”—or are even worse.
Carrefour has ranked first for violating Taiwan's Labor Standards Act for several consecutive years.
Yet a bunch of employees still take pride in working for a French company.
At Carrefour, there are limits on the number of part-time employees who can be promoted to full-time positions.
I have seen people who have worked there for several years still remaining part-time employees.
Those who have a poor relationship with the department manager also remain part-time employees indefinitely.
Carrefour also frequently exploits on-site personnel and merchandising staff.
They are guaranteed to be worked to exhaustion during major holidays.
If they do not follow the department manager's instructions, they may be reported,
or be transferred, dismissed, or have the department manager refuse to place orders.
Vendors do not receive Carrefour salaries, yet they are still pressured into working for free.
1. You can use the restroom
2. You can chew betel nuts at work
3. You can learn photography and take photos
4. You can buy near-expiry products at low prices
5. You can run out to smoke or buy things at any time
6. There are water dispensers in the store and break room for drinking
7. You can work overtime for free as a volunteer to do good deeds and clear your karmic debts
8. Women do not have to work the overnight shift (the company strongly supports gender equality)
9. If PTs have nothing to do, they will be asked to leave work early so they can go home and rest
10. You can use the latest facial- and fingerprint-recognition clock-in system when starting and ending work
11. PTs can learn many things and do the same work as full-time employees
12. On typhoon days, PTs do not get compensatory leave; they only receive an extra NT$40 per hour, while full-time employees get compensatory leave
13. The Mid-Autumn Festival barbecue is free, using leftover fresh food and near-expiry ingredients from the store
14. You can support inventory counts on the overnight shift at another store without receiving pay, allowing you to do more good deeds so you can be reborn into a better life in your next incarnation
15. You can direct on-site staff and display personnel from other vendors to help with tasks, leaving plenty of time for breaks
16. PT hourly wages are extremely high and the benefits are very good. Many PTs (non-students) deliberately do not become full-time employees even after working for several years, continuing to receive extremely high hourly wages
17. You get free advertising and are frequently in the news and winning championships (https://tw.appledaily.com/new/realtime/20170708/1156445/)
18. Every month there is an employee-only shopping day with 12% off. It is not a cash discount; instead, you receive discount coupons. The company is very considerate and makes sure your wallet will not be stuffed with too much money, but with discount coupons instead. The employee shopping day is also very considerate in limiting many items from being purchased, so you will not buy too many appliances that might be too heavy to carry home. Basically, it lets you purchase daily necessities.
None
Break time
Because the department’s full-time positions are usually already filled, hourly part-timers who want to become full-time employees have to wait a very, very, very long time. The claim that it takes three months is a lie. Supervisors all say that if you perform better, they will promote you, but in reality, it is extremely difficult. Some people get promoted quickly through personal connections. For hourly part-timers, they control the hours you clock in, specifically exploiting loopholes in the Labor Standards Act. When the time is up, they quickly tell you to clock out, and of course, you are not paid for the time afterward. So, if you are considering working here, I advise you: if you have a better option, do not come here and hurt yourself~
Break time
Because the department’s full-time positions are usually filled, hourly part-timers who want to become full-time employees have to wait a very, very, very long time. The claim that it takes three months is a lie. Supervisors all say that doing a good job will get you promoted, but in reality it is extremely difficult. Some people get promoted quickly through connections. For hourly part-timers, they control the hours you clock in and out, specifically exploiting loopholes in the Labor Standards Act. When your time is up, they will quickly tell you to clock out, and of course you will not be paid for the remaining time. So if you are considering working here, I advise you: if you have better options, do not come here and hurt yourself~
1. Coworkers are easy to get along with
2. A year-end bonus that has remained the same for ages and amounts to only one month’s salary (full-time employees)
3. Annual leave days follow the Labor Standards Act
4. The grand prize at the spring banquet is a NT$10,000 gift voucher; the other prizes are sponsored by vendors or departments.
1. Salaries are divided into an old and a new system. Supervisors earn NT$1,000–3,000 less than new employees, while also having to be on call at all times. There is a daily barrage of exhausting LINE messages, and early-morning and evening shifts are the norm. You also have to deal with meaningless audits and boring store visits by the general manager, who is about to step down. Finally, during the annual performance appraisal interview, you are told that you cannot receive a raise because you have made no significant contribution.
2. Every year, the slogan is “Let’s get through these difficult times together,” while one person is made to do the work of three to five. Whenever sales are poor or inventory losses occur, personnel expenses are cut. Full-time employees are expected to work like dogs—dogs have it easier. They also love inventing all kinds of pointless service methods. They expect the horse to run without feeding it any grass.
3. When a customer complaint names someone specifically, they do not investigate what actually happened; they simply convict the person outright. If there is a bonus competition that month, the unit that received the complaint will immediately become the target of criticism at that month’s company meeting.
4. Managers are very good at shirking responsibility and finding scapegoats.
5. There is only a spring banquet and no year-end banquet. The Mid-Autumn barbecue uses ingredients left over from department sales.
Some colleagues are easy to get along with, but most of them are engaged in office politics.
Everything not mentioned as an advantage is a disadvantage.
Anyway, once you join, you're treated like a dog. You do whatever your supervisor says—if you're a dog, can you really complain about working overtime?
You can learn how to deal with customers, as well as how to turn yourself into a superhero.
※I have only worked at small stores, so I cannot provide any experience regarding large stores.
Benefits: Not bad. Year-end bonuses, annual leave, and so on—everything that should be provided is provided.
Salary: If the supervisors (store managers and regional managers) can assign each employee to the work of the appropriate “department,” then the salary is not bad. Unfortunately, small stores do not have the same system as large stores. Everyone has to know how to handle groceries, fresh food, cashiering, receiving goods, secretarial work, and overnight shifts—in other words, one person is used as several people. If you encounter a store manager who makes such demands, all I can say is that the salary is far too low. If you encounter a normal store manager who lets you do the work of the department you are supposed to handle, then congratulations—you can continue doing this job.
Overtime pay: This also depends on the store manager. A normal store manager will ask you to clock in and out accurately, and everything you are entitled to will be provided. An abnormal store manager or regional manager will ask you to clock out and continue working overtime. If you do not work according to what they want, they will treat the unfinished work as overtime and scold you for having poor work efficiency.
Working environment: This is the most difficult aspect to comment on. When a store has sufficient staff, even the worst store manager can provide a good working environment. But when a store is understaffed, no matter how good the store manager is or how hard everyone works, the quality of the working environment will continue to decline...
The most regrettable thing about Carrefour is that supervisors like to cut labor costs to increase revenue figures. They also like to appoint people with insufficient evaluation and inadequate professional training as store managers. They require every employee to know how to do everything, yet do not require store managers to know how to do everything... If you report the matter to higher-ups, the supervisors will even investigate who submitted the report.
Other experience sharing: To be honest, it is already impossible to advance here. At a small store, aside from working as a regular employee, I do not recommend becoming a team leader, section manager, secretary, or store manager—unless you are confident that you can fight against those sinister and scheming supervisors. Otherwise, I strongly advise against seeking promotion. Even if you move up, your salary only increases by NT$1,000–3,000, while your responsibilities increase more than tenfold, and you have to shoulder the blame for anything that happens. Also, do not become some kind-hearted, passionate person who thinks that helping out a little is no big deal. Often, after you help once, supervisors will think that everything you do is something you are supposed to do, or they will think you are meddling, and they may even treat you as an enemy.
I simply could not stand being assigned to cover every department position. I could not finish my own duties, yet supervisors still insulted me, saying that not finishing the work meant I was inefficient. When I explained the reason, they scolded me for making excuses. When there was only one receiving employee and me at the store in the morning, I had to cover cashiering, fresh food, and groceries by myself. We were both overwhelmed, while the store manager came to work two hours later than us. At noon, we still had to let the store manager take a two-hour break first. We had to stand from 7 a.m. until 2 p.m. before we could rest, and shortly after returning from our break, it was time to leave work... It was simply impossible to complete our assigned duties. Supervisor, are we really making excuses to cover up our inefficiency?
In short, if the store manager you apply to work under is a normal person, the job is doable. If not... I advise you to leave as soon as possible for the sake of your health.
None
A certain store in Tucheng—the section manager of a certain department really has something inexplicable in his head. Even though the employees are working very diligently, he spends all day saying that others are slacking off and not doing their work. Some employees in the same department as him are just like him, XX.
None
The X Fruit Department is an absolute shit job.
The manager doesn’t care about sales at all; they only care about constantly putting products on the shelves.
They brought in a bunch of out-of-season cherries that nobody bought. They were left in the refrigerated display cases until they got crushed and started leaking juice.
Afterward, they told people to take everything out and clean the refrigerated display cases.
The evening shift has to sort through goods that are slightly spoiled,
cut off the moldy parts, and repackage them.
The problem is that the manager doesn’t care about sales in the morning at all,
and only focuses on putting products on the shelves,
which causes a bunch of things to grow mold.
There’s no way to finish sorting everything out in one night,
and you’ll still get yelled at the next day.
They also demand that the product displays be rearranged before the end of the shift,
just for the sake of appearance,
and that the display racks be periodically replaced and sent out for cleaning.
You can’t leave until it’s all done.
Before leaving, you also have to put some of the products back in the refrigerated display cases to keep them from getting moldy.
If there’s no room in your own department, you have to put them in other departments.
Every evening shift, you don’t get off work until after midnight. Security even comes up to chase people out, and you’re the last one to leave.
The manager works until 8 or 9, dumps the work on you, and then leaves happily.
When filling out the leave schedule, the manager casually takes one day off here and one day off there.
Student part-timers who are new have to work the full legally mandated hours.
If you finish putting things away too late and your clock-out time is too far past schedule, it may even get covered up.
When scolding people, the manager also says how great they were back in the day and that young people nowadays are strawberry-generation types.
Even though the manager simply didn’t listen carefully, misunderstood, and lashed out at people.
When they realize they can’t talk back after you explain, they get embarrassed and start trying to outshout you.
They seem a lot like a certain X Wei.
During the interview, the supervisor was very nice and courteous, and did not just try to put the applicant down.
They asked several questions about the applicant’s views on the service industry, as well as whether they agreed with the company’s service policies.
The company’s policy is to treat customers with a smile and make them feel satisfied.
Although the job opening was for a position at the service center, I was sent to the cashier department for an interview for a cashier position.
When applying for the job, I had clearly stated on my résumé that the latest time to contact me by phone was 8 p.m., but they still called after 10 p.m.
Do you know that they would rather pay fines for violating the Labor Standards Act than comply with it?
Do you know that the bonuses for the three major festivals are company gift vouchers?
Do you know that there is no overtime pay?
Do you know that after working as a full-time employee for five years, your salary is still less than 25,000?
Do you know that management blocks the positions above you, so you will never get promoted?
Do you know that under the new system, management-level salaries are 20,000 lower than under the old system?
Do you know that working during the Lunar New Year comes with neither extra pay nor compensatory leave?
Do you know that working on national holidays or typhoon days only gets you one day of compensatory leave?
“Every day they lie to you all the way, XXX”
A great job suitable only for part-time work