Legacy reviews: 9
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This was my previous interview experience. For such a large company, I felt that the handling of interview arrangements and follow-up responses was extremely poor.
I was asked to come in for interviews three consecutive times, all scheduled after 17:00. By the time I left, it was already after 20:00.
After the third interview, I asked about the result a week later. Human Resources said I needed to wait for the boss to make a decision. A few days later, Human Resources said that, due to the pandemic, they needed to wait until the situation stabilized before making a decision, and that they would notify me at that time.
To this day, I have not received a single phone call or email.
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This was the first time I had ever encountered an interview that started at 9:30 and still had not ended by 12:30. The HR department was very unprofessional. Since they clearly knew the interview would take that long, they should have notified the interviewee in advance so that those with other arrangements could feel more at ease. Apparently, they do not care about their employer brand.
Before the interview, I was asked to fill out and return basic information, including some extremely private questions.
The general manager conducted the group interview (initial interview). Even part-time positions require an interview with the general manager. The general manager should be doing the general manager’s job; otherwise, why hire employees at all?
They kept emphasizing that it was a responsibility-based system, and even said that AI is very advanced nowadays, so there is no need to learn too much because you can just ask AI and it will know everything. Oh my goodness—the leader actually said this. Don’t they know that AI can confidently talk nonsense? If you have no knowledge, how can you distinguish right from wrong or develop critical thinking? A leader like this is somewhat frightening.
The interviewer for the second interview was even better. Before the interview, they had already briefly asked me about things over the phone, but then asked the same questions again during the interview. Seriously, don’t you take any notes? This was truly unprofessional. Also, was the company actually interviewing me, or were they just trying to meet a KPI? This company is a real disaster.
What advantages could there possibly be?
What era are we living in that you're still asking interviewees to fill out a family genealogy, provide a guarantor, and submit proof of their previous salary upon starting work? You even ask whether I need to be responsible for my family's finances—what the hell does that have to do with you, Mitsui? The food at your restaurants is bad enough, but your treatment of employees is just as shitty. Mitsui Food & Beverage, you'd better keep up that self-important attitude of considering yourselves the Middle Kingdom. I'd rather spend an extra one or two thousand to eat at Xiang than go to Mitsui. I estimate you'll go out of business within a few years.
Turnover is very high, so you can meet many new people. The future prospects and salary packages look attractive, but the likelihood of actually receiving them is relatively low, and there are few benefits.
The workload is extremely heavy. Compared with salaries for equivalent positions elsewhere, the perceived workload is three to five times greater. The year-end bonus is paid in installments. Although salary is automatically adjusted based on the number of months in the position, performance is evaluated every month, and it is easy to be called in for a meeting and have a salary increase delayed. Those who want to gain experience can join this big family. The advantage here is that as long as you can last more than six months, you will be capable of taking on work at any company after you leave.
Online interviews were available during the pandemic.
This interview was a complete waste of time!
First, the day before the interview, around 7:30 p.m., HR called to get a preliminary understanding of the applicant’s background. They mentioned that they thought my background was a great fit for their company. I asked, “Why do you think so?” and they answered, “Because you’re from southern Taiwan! People from the south are more hardworking and able to endure hardship—you think so too, right?” I was completely stunned... This was the first time I had ever heard an HR representative speak like that, and they said it in such a matter-of-fact tone. Wasn’t that basically an indirect admission that the company works its employees to death and is only looking for sufficiently submissive employees to exploit?
Then they asked me, “If tomorrow’s interview goes okay, can you come directly to Taipei the day after tomorrow to discuss the detailed salary and benefits? And then you could start work next Monday.”
I thought to myself: Isn’t that incredibly disrespectful of other people’s time? Don’t people need time to prepare? Have they considered that, with such short notice, people might already have other plans during those times?
In short, I felt from the very beginning that this company was a huge red flag!!
Second, they didn’t send me the online interview link until one minute before the scheduled interview time (yes! exactly one minute). Since there was absolutely no way to test it beforehand, I couldn’t hear them and ran into other problems. To resolve these technical issues, the interview was postponed for an hour and they sent another interview link. We were finally able to conduct the interview successfully. They showed absolutely no respect for the applicant’s time, and the whole process felt very unprofessional and inefficient internally.
Third, the chairman is an extremely self-important person who showed very little respect for the applicant during the interview. He interrupted before I had even finished speaking, then began lecturing me and sharing an entire set of ideas that he thought were brilliant. (In fact, the content was extremely vague and superficial. Even after listening to him go on at length, I still hadn’t heard any real point. He just wanted me to respond with flattering remarks like, “Wow—that’s great! I’ve really learned a lot.”) Moreover, when he asked questions, it felt as though he already had a predetermined answer in mind. If your answer wasn’t exactly what he wanted to hear, he decided that you were “totally wrong” or “dodging his questions,” without making any attempt to genuinely understand the applicant’s thoughts, background, or abilities. (I had previously interviewed with several American and Japanese companies, and not a single interviewer thought I had a problem with dodging questions. They all praised my communication skills, verbal expression, and logical thinking, and I was ultimately offered positions by all of them. I simply declined because the salaries did not meet my expectations and the jobs required relocating to other counties. So it should be quite clear who actually had the problem, right?)
Fourth, following from the third point: even if you are the owner or a manager, at a first interview, when the two people are complete strangers, directly telling the interviewee, “I think you have a very serious problem with avoiding direct answers to questions”—regardless of whether it is true—is an extremely impolite, disrespectful, and self-centered way to speak!
Fifth, it was obvious that this chairman was a smiling tiger—you never knew when you might step on his toes—and he had an air of a self-important emperor. Perhaps because he may not even have graduated from junior high school, his way of speaking felt rather lacking in standards and refinement (as noted in the fourth point). What’s more, I was only an applicant (not even his employee), yet he immediately began criticizing and lecturing me as though he knew everything. Extremely classless and rude!
However, if you enjoy listening to empty, pointless lectures, you can go interview there and broaden your horizons~^^
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I had originally planned to interview during this period. The HR team had initially been scheduling interviews after 5 p.m., which I found very strange. Other companies I have interviewed with arrange interviews during normal working hours, but they kept insisting on scheduling after work, even as late as 8 p.m. When I told HR that I preferred another time, they finally offered a 2 p.m. slot. However, this made it seem that even if I went, I might still have to wait around for a long time, because the boss was very busy and constantly in meetings. Apparently, it would be fine if he was not punctual, because interviewees were expected to wait for him?
Also, I originally received a call from the HR manager at 9:30 p.m., which surprised me greatly. Even if a résumé says that the candidate can be contacted at any time, who would call a candidate close to 10 p.m. to notify them that they could come for an interview? (Under normal circumstances and according to common sense.) I already felt that something was a little strange at that point. In addition, they would occasionally imply that working overtime was routine. For example: “For the sake of the company’s overall operations, it’s perfectly normal for us to work overtime. The important thing is that the company becomes better, right? You agree, don’t you?”
There was also something HR told me that I was not particularly surprised by at the time, but looking back now, after seeing everyone’s accounts of what actually happens at the company, I feel that it was all true. HR told me that the reason they had contacted me about the position I was interviewing for was that the person who had originally started in the role quit after working for just one day! At the time, I thought, “How could they not handle it? It was only one day?!” But after reading the various accounts people have shared online about their experiences here, I now believe that leaving after just one day was actually a very wise decision for that person. I feel that, unless the situation is truly outrageous, most people would still try to endure it for at least a week or a month. But this person did not. How terrible must the situation have been for them to leave a full-time job on their very first day!
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1. I was repeatedly asked to attend two interviews, both scheduled for around 18:00, and each one ended at around 21:00.
2. Two weeks later, I received a notification saying that I had been hired, but that I needed to go to the company to meet with the boss.
3. The meeting started at 18:00, and I was informed of the salary and company policies. I was also scheduled to report to the company two days later.
4. After waiting for about another hour, I finally got to meet with the boss at 20:30. However, before the interview even began, the boss brought several people in to participate and started discussing in front of me whether this position was necessary. The boss eventually decided that the position was not needed and that no one should be hired for it, so they apologized to me and asked me to leave, making me feel that this was simply a scam.
Most of the colleagues are kind.
During the interview, they spoke very positively about the salary and benefits, but after I joined, they deducted employees’ pay under all sorts of pretexts. They mocked scores below 70, and all bonuses were confiscated. Looking back, the language used in the interview was just meant to trick you into coming to work there.
Every employee is exploited to the limit. When someone leaves, they tell other people to take on the extra work, or ask students to fill in for full-time employees. Even if you work yourself to death, the boss does not care. He thinks that paying you a small salary gives him the right to order you to devote yourself to the restaurant. As long as someone does the work, that is all that matters, regardless of whether you have professional expertise or have had any sleep.
The boss’s policies and direction keep changing. He just gives orders, while the people below are worked to death, and then he even asks what they are so busy with. He thinks things will be completed automatically at the push of a button, and is an exploitative boss who always stays at the top and refuses to engage with frontline staff.
During the interview, the benefits described sounded very good.
Bonuses are all paid in the following quarter or the following year; year-end bonuses are paid in two installments, and if your performance review score is not high enough, you don’t get a single cent.