This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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It's no different from working in sales, except you also have to handle repairs. The bonuses are even lower than those for sales jobs elsewhere, and you have to go to customers' sites every day to repair machines. Anyone who can keep doing this is genuinely impressive. However, there are people who receive high bonuses. At that point, the boss will be very clever and promote you to manager, taking away your bonuses. Those with low bonuses will be transferred back to an internal position and kept on minimum wage until retirement. And you can forget about ever getting promoted or receiving a raise. Retirees are very welcome here—the company has quite a few retired veterans working there. Young people should avoid wasting their time unless they can tolerate minimum wage.
The interviewer/manager will give you a beautiful blueprint to strive toward together with them.
When a customer complaint case has issues and requires supplementary documents, the company absorbs the cost itself.
If a customer goes bankrupt or becomes unreachable, the company absorbs the amount of that case.
The graphic design department is a department that is not respected by the company. For all junior designers considering applying to this company: stop right there.
Yes, you read that correctly! Not “think twice”—stop right there.
During my employment, the manager allowed the department to be bullied, increased the workload without mentioning it before the interview, and treated us unequally. In addition, to protect themselves, the department manager would push employees forward to take the blame, and slander employees’ character and spread rumors with other managers.
On top of that, when the department met its performance targets, you received no performance bonus. You read that correctly! You received nothing! The bonuses issued by the company went into the manager’s pocket. The key point is that this manager did not—and could not—do anything. They only make empty promises and write you bouncing checks. The only “bonus” was the manager giving you a NT$500 red envelope and saying, “Here, this is a bonus I’m paying out of my own pocket,” then taking you out for one meal. That was it. If you proposed a salary adjustment, the manager and the company would allocate rent, utilities, and miscellaneous expenses to you and the department, saying that because performance targets had not been met and of the rent and utilities, they could not give you a raise. Then, after telling you all this, the company would post a job opening claiming it was going to add staff to the department, but they would never actually interview anyone, and you would continue working yourself to the bone. During the interview, they only told you that you would need to design and draw. Later, the designer was expected to take responsibility for performance targets and sales; eventually, you had to ship, pack, and carry goods. Your workload increased explosively, while your salary still did not increase.^^
If you asked another department for help, the manager of that department would come to your manager and say that their department could not provide assistance. That in itself would be fine—we employees can all understand the hard work of each department, and it is understandable if other departments cannot provide support. The problem is that your manager would give you the cold shoulder and completely ignore you, telling you to handle it yourselves and not disturb other departments.^^ Then the customers you had worked hard to maintain would be left unattended or refused because your manager had neglected to handle them, or because there was supposedly no manpower. Your manager might even tell you, “If you really can’t take it, then don’t take it—it’s fine. The senior manager has the final say!” But what happens next? When the workload became too much and a customer’s case was declined, the customer would call the boss to complain about why the case was not accepted. As soon as the manager heard this, they would make a complete 365-degree turn, go with the prevailing wind, say that the case should be accepted, and make you apologize. Do you think this is a department you can stay in?
The key point is that when the manager sees conflicts among department employees, they will not mediate. They will even share this with other colleagues, saying that this is how the department will improve. Ha. What kind of newfangled thinking is that? Also, managers from other departments at the company will negotiate cases with regional customers, then dump everything on the graphic design department after the discussion. The manager of the department that negotiated the case then gets additional KPI credit for successfully negotiating it, while the design colleagues in the graphic design department still receive no bonus or KPI credit. They continue working themselves to the bone, and you still have to keep doing the work because no one will help you.
Then, at 6:30, you will be forced to clock out. There is no overtime pay. If a case is extremely urgent, your own sense of responsibility will quietly sprout again, and you will stay behind to continue working—but you still will not receive overtime pay.
So, friends who are thinking of joining or interviewing at this company, please really stop right there. You would be better off working at a 7-Eleven counter than going to this company and being treated this way.
1. Learn how to use graphic design software
2. Get to know many garment-processing vendors (cutting factories, screen-printing factories, garment factories, etc.)
3. Learn to use some garment-processing machinery
A very old-fashioned small-to-medium-sized enterprise that is waiting to die.
The apparel department is dominated by one person. He is old and unable to keep up with fashion, seriously behind the times when it comes to information, and has questionable design aesthetics. You can probably get a general idea of his aesthetic sense just by looking at the official website. In any case, he does not care about spending the boss’s money, so he spends a lot of it on meaningless things.
Those so-called fashionable casual full-color T-shirts are simply materials that the supervisor finds online and casually edits in Photoshop, then heat-transfers them using the office’s basic machine. Employees are told to sew them together themselves and send them to customers. Few people order them, but whenever someone does place an order, the employees have to DIY and hand-make everything.
He is also very arrogant and loves to make grand promises. Anyone he considers to be “opinionated” displeases him. Ideally, you should be a soulless “yes-person” employee who simply does whatever he says, earning a little over 20,000 a month and letting the days pass. Don’t expect any opportunities for a raise or promotion. Even if he says nice things during the interview, don’t believe him.
One person is expected to do the work of several. You often have to provide cross-departmental assistance. There are only two female employees in the apparel department, and you have to handle every kind of odd job and move heavy objects. The warehouse is also a complete mess. Even if you organize it, the supervisor may suddenly wave his hand and order the garment factory to bring in a large pile of useless clothes that he thinks look great, leaving them there. It is very difficult to apply your professional design skills. He thinks everyone else’s designs are ugly, so this department will never improve.
Employees are highly disposable. Whenever a fashion-design position opens, many people apply—after all, there really are not many job opportunities in fashion design in Taichung, and a bunch of recent university graduates are competing for the jobs. Sigh, I really could go on forever… I advise all the younger students to look for opportunities in northern Taiwan instead.
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They consistently use sales tactics and a facade of enthusiasm to make you feel that the hiring manager is very kind and that the company is great. They will also ask whether, although you are applying for this position, you are willing to learn other kinds of work later on. You will only be hired if you accept. (In reality, this is because the company has a high turnover rate, so someone can take over when an employee leaves.) Sometimes they hire multiple people for one position at once, then keep the ones they think are suitable and lay off the others. (They believe they can always find more employees anyway; whenever they post an opening, many people apply.)
After you are hired, the person training you will teach you something once, but if you ask again, they will respond with an impatient attitude and tone. Therefore, you need to be capable of figuring things out on your own. The work processes are very disorganized: they teach whatever comes to mind, and you have to learn how to extrapolate and apply what you have learned to anything they did not teach you.
If you are tough enough to stay, then whether you can get along with your supervisor becomes the deciding factor. If they are dissatisfied with you, they will find ways to pick at your performance—for example, using your work error rate as a reason to make you write a work-improvement report, then asking you to resign voluntarily if there is no improvement. (They will use persuasive wording to lead you to write this voluntarily, so they have grounds to dismiss you.) Alternatively, they may invite you to a meeting. On the surface, they say they are concerned about your work situation, but in reality they want you to leave. Two female supervisors will take turns telling you what is wrong with you, citing any reason they can think of, such as your work error rate, not smiling at work, or having the wrong attitude. They make you feel that you are at fault and cannot stay until, unable to bear the criticism, you submit your resignation yourself. If there are inaccurate claims and you try to clarify things for yourself, they will not listen either, believing that you are arguing or making excuses.
The benefits are pitiful: year-end bonus (calculated by dividing NT$17.5K by your performance score), year-end banquet (depending on operating conditions), three seasonal bonuses (none), and raises (do not count on them).
The workload for the position is very heavy. Some jobs require the work of two people but are assigned to one person, leaving you so busy that you do not even have time to drink water or use the restroom. You can observe which positions are frequently posted; those are all problematic positions.
As an outdoor maintenance engineer, you are responsible for promoting products, collecting accounts receivable, and handling many miscellaneous repair tasks, effectively giving yourself a raise through commissions from selling products. If you are attractive and have a good figure, you may be invited to photograph clothing promotional materials—the company makes full use of every employee. Your duties may be reassigned depending on the circumstances to fill vacancies left by departing employees.
Every month there is a morning meeting, and employees are asked to arrive at the company early. It is like a direct-sales rally: they tell you how to sell things and how much commission you can receive for selling certain products. They will also require you to take out your phone and like and share the company's official Facebook posts. Supervisors will check who has and has not done so and require everyone to finish by a certain time. This is an internal marketing method that semi-coerces employees.
In short, if you are a recent graduate with no specialized skills and want to gain experience, you can work here for a few months, but leave as soon as you have gained some experience. If you already have work experience, I recommend that you do not apply; it would only be a waste of your time.
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The interview process was extremely disrespectful to the job candidate. Not only did they answer a phone call during the interview, they also kept asking whether I had a boyfriend. When I said I didn’t, they asked again, “How can someone as pretty as you not have a boyfriend?” It was jaw-dropping.
Afterward, when I asked about the actual job responsibilities, they were evasive. Only after I asked whether they had xxx did they say yes; when I asked whether they had xxx, they said yes again. They asked what I was worried about (it’s perfectly normal to clarify the job responsibilities, right? = =).
The pay is also extremely low......
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Strongly not recommended! Absolutely do not work for this company!
Before starting, there is a practical trial period during which you are asked to perform the actual job duties without pay and are not covered by labor or health insurance; you only receive a meager transportation allowance.
After a few days of practical work, they hired me and asked me to start work. After only a few days on the job, they said I was not suitable and that someone would bring me a resignation form to fill out. I was truly dumbfounded!
If I really was not suitable, why didn't they tell me during the practical trial? Why hire me at all? Do they think everyone is disposable? They wasted my time!
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Sharpening your EQ, learning to read people’s expressions, and answering and making the calls that nobody else wants to deal with—perhaps it helps build patience.
Being able to leave work on time counts as one positive point, I suppose?
1. No structured training
They say you learn as you work, but the supervisors are too busy. Sometimes it feels like they just push you into the water and expect you to learn how to find information and swim on your own.
2. Too many miscellaneous tasks
As mentioned above, because the work is diverse, you sometimes have to take on tasks outside your actual role, supposedly to learn more.
However, when the workload becomes so heavy that it affects your core responsibilities, your supervisor may still be unhappy if you do not help out.
Of course, your salary will not increase.
3. Poor company culture
For example, you have to gauge people’s reactions before using the restroom or turning on the air conditioning.
Some senior employees will push their work onto others; some people are extremely busy while others have very little to do.
4. Poor hardware and software
Machines that never get properly fixed and software that is full of problems.
The issues mentioned above were reported by previous employees long ago, but this company cannot—and does not have the ability to—resolve them.
If you are a newcomer or looking for an easy place to coast until retirement, think twice before coming here. Strongly not recommended.
1. Colleagues get along very well (excluding supervisors)
2. Leaving work promptly at 6 p.m. (this was made mandatory after a complaint was filed last year)
3. The air conditioning is kept at a comfortable constant temperature, and the office environment is simple and peaceful
4. Female employees can take menstrual leave once a month, and supervisors don’t get upset about it. This is great!
It’s not bad, but it’s not particularly good either. People who like a comfortable, uneventful workplace can stay!
1. There are no cash gifts for the three traditional holidays, only group meals
2. Every Tuesday and Wednesday, we have to arrive ten minutes early for a meeting, and the meetings are quite pointless.
3. The year-end bonus is very small (just the basic salary), only slightly more than half a month’s salary! Unless this is clearly discussed during the interview, it may be possible to negotiate a higher basic salary.
4. One person is often expected to do the work of three
5. The supervisor… it depends on whether you get along…
6. They initially said there would be a raise after the three-month probationary period, but there wasn’t. I had to bring it up myself after a year before they gave me a tiny increase…
7. Cleaning areas are assigned
8. It is mandatory to greet people enthusiastically and say goodbye
It can be considered an opportunity to develop your patience and perseverance.
The culture is poor. There is always an endless amount of maintenance work.
There is no support when support is needed, so in the end, you can only leave in frustration.
This is especially serious at the Kaohsiung unit.
The employee turnover rate is alarmingly high.
The headquarters and customer service are both in Taichung, so they cannot manage a location this far away.
A very challenging job where you can quickly accumulate experience. Reasonable demands are training; unreasonable demands are tempering. Over time, you gradually discover that you are becoming more and more like Superman........One day, when you leave the position, you will find that you are capable of handling many kinds of work...........
Please see the advantages..........
福利優 有聚餐也有國外旅遊
當初應徵的是營業會計,主要是處理影印機合約的細節,表訂8:30~18:00,但如果20:00前下班會被"關切"認為太早下班,工作內容偏向助理性質,若想學習鼎新系統是可以待ㄧ下
During the interview, they said there would be no sales involved and that you only needed to take care of existing customers’ photocopiers. Later, however, they set monthly performance targets and required you to make cold calls and visits, while constantly asking why you had no sales. You had to ride a scooter outdoors in the sun and rain, covering nearly 200 kilometers a day. When you reported that the distances were too far, your supervisor simply dismissed it and told you to continue. When they disliked an employee, they would use various methods to pressure that person into resigning. The pay was low, and they only provided fuel expenses. Employees often had dinner and went singing together after work; if you did not attend, you would be called in for a discussion. They required you to clock out at six and then continue working, in order to make it look as though the company did not require overtime and did not need to pay overtime wages. Employee turnover was high, and supervisors did not do their jobs, leaving you to learn and practice on your own.