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Sharpening your EQ, learning to read people’s expressions, and answering and making the calls that nobody else wants to deal with—perhaps it helps build patience.
Being able to leave work on time counts as one positive point, I suppose?
1. No structured training
They say you learn as you work, but the supervisors are too busy. Sometimes it feels like they just push you into the water and expect you to learn how to find information and swim on your own.
2. Too many miscellaneous tasks
As mentioned above, because the work is diverse, you sometimes have to take on tasks outside your actual role, supposedly to learn more.
However, when the workload becomes so heavy that it affects your core responsibilities, your supervisor may still be unhappy if you do not help out.
Of course, your salary will not increase.
3. Poor company culture
For example, you have to gauge people’s reactions before using the restroom or turning on the air conditioning.
Some senior employees will push their work onto others; some people are extremely busy while others have very little to do.
4. Poor hardware and software
Machines that never get properly fixed and software that is full of problems.
The issues mentioned above were reported by previous employees long ago, but this company cannot—and does not have the ability to—resolve them.
If you are a newcomer or looking for an easy place to coast until retirement, think twice before coming here. Strongly not recommended.