鼎恒數位科技股份有限公司

Most of my colleagues are quite young, so the overall work atmosphere is fairly pleasant.

Because everyone is young, however, people do not necessarily understand what behavior is appropriate or inappropriate in a company.

But this should not be used to support a company that claims to be a startup while actually expecting employees to obediently follow orders and work overtime.

During my several years at mayo, certain things would happen periodically, for example:

Every year, all employees would be called together and asked to cooperate by working overtime to help the company through difficult times;

Every six months to a year, there would be an organizational restructuring or a major system overhaul;

Every few months, there would be a new manager parachuted in from outside.

Mutual blame is also commonplace. When there was a major system overhaul or the business promised unreasonable features or deadlines, the entire development team would be required to complete an impossible workload within an impossible timeframe, producing a rough version without conducting thorough testing.

(When you follow your manager’s instructions, set aside quality standards, and work yourself to the bone to rush out a product in a short period, any negative customer feedback will lead to criticism from multiple departments and several colleagues and managers.)

The company also did not react much when managers shouted at employees or slammed their desks.

I have also experienced working overtime at home all day during typhoons, as well as being “kindly” invited in company group chats to go to the office and work overtime.

After working weekends (9:00–23:00) for several months until feeling unwell and frequently having to take leave, I was asked, “Were you already in poor health?”

Because the overall workload was too heavy, my former manager requested several times that the department be expanded. It was not until several people in the department had gradually resigned that the workforce was increased substantially—by more than double.

Life is short; think carefully about your choices.

1. During my tenure, salaries were paid on time, and the company genuinely made efforts in this regard, which deserves recognition.

2. The company hopes its products can serve multiple industries, so you can interact with clients from different industries and broaden your horizons.

3. The workforce skews young. Younger people tend to be less territorial, and the early stages of the job may be full of enthusiasm.

4. One office is in a prime area of “Tianlong Country,” so you can proudly say, “I work in Xinyi District”—what a glamorous thing to say.

5. Another office is about to be established near Songshan Cultural and Creative Park, so you can go straight to Songyan after work and become an artsy young person.

6. Some colleagues have extremely high emotional intelligence. They can do the work of three people without batting an eyelid—definitely something to learn from.

7. The company provides premium coffee beans and a premium coffee machine. The coffee is genuinely good and saves you the cost of a daily Americano.

8. The Taipei office has million-dollar night views, and the Hsinchu office is next to a park spanning thousands of ping. The physical environments are quite good.

9. When you cannot convince yourself, you will be trained to reflect on yourself and try to look at an issue from multiple perspectives.

10. Senior executives can be contacted to discuss company matters on both weekdays and holidays, and they will respond.

1. The positioning, direction, and core focus of the company’s products change rapidly. The company is still working to find the best balance between decision-making flexibility and product quality.

2. There are currently three offices, so many internal processes urgently need to be digitized.

3. The company is committed to going public or becoming listed on the OTC market, so there is a gap between “product customer needs” and “capital-market investor needs.”

That is all I will say. Every company has its problems; bosses have matters they need to handle, and employees have their own needs.

From the boss’s perspective, the company’s software products must face competition in the free market: there must be orders before there is funding to pay salaries.

From the employees’ perspective, compensation, salary, job satisfaction, and so on must also face the challenges of the free labor market.

If your expectations are simply to be paid on time and not work yourself to the bone, this place is still acceptable. Otherwise… well…

Many people once came in full of enthusiasm, myself included, hoping to make a difference. Some changes and modest achievements were indeed made.

There is no need to dig up old posts and ask the original poster, “What do you think now about what you wrote back then?”

Isn’t the fact that things are so different from the beginning, and that one is unable to do more, precisely why one considers leaving? I imagine Q is not the only person to have had this thought.

Work is like dating: after getting together, if it works, you stay; if it does not, you leave. I will only briefly mention the drawbacks—let’s just say I dreamed them.

I chose “average” as the rating; consider it my final act of kindness.

Nice colleagues

Only after coming to work did I truly realize that the following two reviews accurately describe what the supervisor said on 2020/6/18 (senior manager) and 2020/2/29 (a certain supervisor).

All my colleagues are nice.

I worked at this company for about one year and ten months.

For roughly the first year and a half, I thought everything was pretty good. It was great working hard and fighting alongside my colleagues!

A senior manager joined at the end of August last year. I initially looked forward to the manager leading us in a better direction. The manager moved very quickly, and as a subordinate, I kept doing my best to cooperate. However, this manager showed me that working hard does not necessarily lead to good results.

I remember that on December 27 last year, I received an email from the senior manager. I was the recipient, and everyone in our department was copied. It said:

XXXX

XXXXX is an e-commerce platform that operates 24 hours a day, 365 days a year. What we need are colleagues who are willing to strive alongside the company and give their all to drive the business and accomplish the mission, not people who are merely selling their time and simply walk out at 6 p.m. when their work is unfinished!

If you cannot accept this type of work, I strongly recommend that you make good use of the excellent opportunity to change jobs at the end of the year!

Starting today, please provide your work log before leaving work each day. Email it to your supervisor, XXXX, and c.c. me.

Regards

SXXXX

(Seriously: Since it’s an e-commerce business operating 24/7/365, does that mean employees don’t need to rest? Does the boss pay overtime?)

At the time, I was very curious about what had happened to make the manager so angry—saying that I was selling my time and telling me to take advantage of the opportunity to change jobs at the end of the year. So I provided records showing that I was still contacting suppliers after 9 p.m. the previous night about items my colleagues wanted to purchase, doing my best to fulfill the business development/PM role. What exactly had I done wrong?

The manager replied:

Xxx,

I cannot accept this level of work efficiency when it can take nearly two months just to follow up on one contract!

Please demonstrate the quality and attitude you should have at work, and show me that you are truly conscientious and taking responsibility every day.

Regards

Sxxxx

I was shocked to learn that this was all because of a supplier contract.

Regarding this contract, taking two months to get it back does sound like very poor efficiency. But I produced my contract follow-up records: I followed up eight times in November and ten times in December (an average of once every two working days)... Wait! Was I not being responsible?

In the end, I showed the supplier contact a screenshot of the senior manager’s message, and the contract came back very quickly.

Then the manager started talking to me about the company’s profitability targets and so on, telling me to stop being overly sensitive and to stop creating imaginary dramas.

I thought that what the manager was talking about was exactly the direction we had been working toward ever since we joined the company, wasn’t it?

But writing such a harshly accusatory email to me and copying our entire department, then failing to respond positively after I explained the situation and telling me to stop being overly sensitive and creating imaginary dramas—I genuinely felt that this manager was extremely disrespectful (I felt it was workplace bullying).

I don’t know whether it was because of this farce or something else, but the manager sent Legal and HR to talk to me. It ultimately ended with my dismissal. (To be honest, I did not want to stay under such a disrespectful manager. The manager was very emotional and frightening—an issue with a contract could turn into accusations that I was selling my time and should take the opportunity to change jobs.)

Since I was dismissed, which was less than five months ago, approximately 12–13 people have left! (There were about 24 people when I was there.)

It’s quite a shame. It was a great team: everyone communicated and coordinated well, and we could support one another. After this senior manager arrived, everything changed...

It’s hard to comment on the manager’s work abilities, but the platform seems not to have changed or improved to this day. I now don’t even dare recommend that my new company use my former company’s products. The senior manager was probably also the most disrespectful person I have ever encountered!

The work team is great, and most colleagues are very friendly.

I originally didn’t really want to leave a comment, but recently I saw the boss say on Facebook that everything online consists of *false statements*, so I decided to write this.

The company first canceled the annual salary increases, saying that after becoming an emerging-stock company it had to be accountable to shareholders, and that salaries couldn’t be increased without making a profit. Everyone can understand that, and at most feel regretful about it. But then it canceled the guaranteed 14-month salary and changed it to a performance-based system ranging from 0.4 to 4 months… When I originally negotiated my salary, it was an annual salary that was directly divided by 14. Then the company simply changed the arrangement.

The company helped the boss gain fame and fortune, yet the boss thinks that the frontline employees’ hardship is an honor. On typhoon days, posting about days off in the big LINE group was said to be for election publicity; from then on, there would only be a day off if the boss said so. The company makes products, but later, in order to bring in money, it kept discussing custom projects while failing to schedule them properly. Everything was the highest priority, and every requirement had to go live within two weeks, not to mention a pile of missing components. The solution was simply to ask everyone to cooperate with overtime. Frontline employees were told to weather difficult times together, while the company bought a bunch of expensive furniture, rented a high-end office, and hired a group of highly paid parachuted-in consultants. Although the company is a startup, it introduced across-the-board salaries, setting them so low that even HR didn’t dare send the offer to the candidate. The workplace agreed upon when joining was inexplicably changed to another address. I just didn’t make an issue of it; otherwise, even the company’s legal counsel said the company could be sued.

The most amazing thing is that the boss can still accept interviews or say on Facebook that this is a *people-oriented* company.

Also, the company has a long-serving employee called Fxxxx who is specifically responsible for deployments. Everyone in the company knows that there’s no way he’s really that busy, but the company doesn’t do anything about him and lets him act arrogantly all day. Every time there’s an issue to investigate or a deployment to perform, everything gets held up by him.

Anyone who has worked there knows whether what I’m saying is true.

After a certain manager joined a product team in Taipei, everything changed. All day long it’s “must get it done”—we’re not a shipping company, okay? Nor are we a company for sucking up. If you don’t understand the product, plan its direction properly; respect people. Instead, you keep emphasizing how capable and formidable you were at your “previous company.” Then you can go back there, right? ^^ Work isn’t only about getting things done; it’s also about how you treat people. Now everyone is apologizing and trying to retain people only because they’re about to resign. I think the whole team is really great—sigh, it’s such a pity. It’s actually a good company!! I also feel sorry for the boss. Hopefully the next batch of new talent will arrive soon.

Hmm…

The person was an engineer at the company and recently resigned to pursue a career opportunity at a company in the Central Taiwan Science Park (returning home). Based on the company’s average employee salary and benefits system, compensation should be above Taiwan’s median level. Regarding the many critical and negative comments on this website, job seekers are asked to view them objectively. Based on the person’s experience while employed:

1. The closure of the company’s Taichung office was an operational policy decision. Communication regarding layoffs complied with the Labor Standards Act, and corresponding severance pay was provided.

2. Interviews taking too long: The person’s own interview process consisted of two sessions, each lasting less than an hour, so they did not encounter this issue.

3. Overtime: Overtime was not mandatory, and all overtime was compensated with equivalent overtime pay. Salary was calculated based on full pay, so there should be nothing improper about it.

4. Cost-cutting and efficiency: Every company should consider its costs, so it was not as stingy as some online commenters claim.

5. Additional information: The company provides free snacks and unlimited access to premium hand-brewed coffee. Working hours are flexible, so it should not be as bad as some online commenters claim. A few free afternoon teas per month are quite common, as are department gatherings and similar activities. Job seekers are asked to make their own informed judgment.

Better than some, but not as good as others.

Convenient transportation (Taipei Metro Taipei City Hall Station)

Before the interview, I had already made it clear that I didn’t want a job where I’d be constantly working overtime,

but HR still invited me to interview.

In the end, I even made it to the second round,

and the senior manager kept circling back to the topic of overtime.

The discussion included:

1. If the project deadline is very tight, but someone suddenly says that a feature needs to be changed and it can’t be finished without working overtime, would you work overtime?

2. If you take over code with bugs left by the previous person,

even though you didn’t write it, would you work overtime to fix it because it’s urgent?

In the end, I also started getting impatient because they kept pressuring me to compromise on these overtime demands through their questions and answers, so the interview came to nothing. I was ultimately ghosted.

Conclusion:

Personally, I think the frontline manager in the first interview wanted to hire talent, but the senior manager wanted to hire slaves instead XD

None

Be careful when leaving a negative review. Be careful—the person in charge may say that you have defamed them and harmed their business reputation, threaten to sue, and demand compensation.

14 months’ salary, afternoon tea about 1–2 times a month on average, and a fairly decent work environment

1. Internal operations are chaotic, and many systems are still being established, so there are currently hardly any benefits.

2. Overtime is the norm: weekdays start at 21:30 at the earliest, and Saturdays also require reporting to the company. (Inner voice: Overtime for the company’s development is only to be expected; no one can say no!)

3. Decisions change from one day to the next: what was originally said to be A is suddenly changed to B. Regardless of whether it is reasonable or legal, employees are forcefully required to accept it; if you do not accept it, please leave. (Inner voice: There are always more people to hire.)

4. Despite being a startup, the company lacks the freedom that should come with one, as well as opportunities for open communication and sharing ideas and opinions, making it difficult to get things done.

None

Interviewed for a position at the Taichung office.

Overall, the experience was very unpleasant.

The interview took nearly seven hours of my time,

and there wasn’t even a small snack at noon—I was told to go out and eat on my own.

104 listed the salary as “NT$50,000 to NT$90,000 per month.”

The interviewer told me that they only offered NT$55,000 at most…

Personally, I think that if you can’t afford to hire someone, that’s fine—but please don’t waste seven hours of someone’s time on an interview.

Could you do a good deed?

Really terrible!!

The company is planning to go public and be listed on the OTC market.

Working overtime to meet deadlines is currently the norm, and system quality is poor.

There is a significant discrepancy between the salary and what was posted on the website.

They are looking for someone in Taipei, but the salary will be compared with that of people in Hsinchu.

Moreover, the role involves taking over work handled by the Taichung team, but the specific situation is unclear.

Not recommended

The company is planning to go public and be listed on the stock exchange.

Working overtime to meet deadlines is currently the norm, and system quality is poor.

There is a significant discrepancy between the salary and what was posted on the website.

They are looking for someone in Taipei, but the salary will be compared with that of someone in Hsinchu.

Moreover, the role involves taking over work handled by the Taichung team, but the specific situation is unclear.

Not recommended