This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelines1. The office environment is clean and vibrant.
2. The colleagues seem easy to get along with (at least, that’s how I felt).
1. It feels like there is a lot of business development, such as telemarketing, because I saw the interviewer ask others many questions about customer service and handling customer complaints, while they asked relatively few questions about cold outreach.
2. The promotion path is fairly transparent, but you have to build up a lot of performance to move up. It is also unclear how quickly you can advance in position and salary.
3. It was a group interview. Personally, I really dislike group interviews, so this is a heads-up for anyone who feels the same. There is also a second interview; check whether you receive an invitation notification from 104.
4. Not clocking out after work is really puzzling. Maybe it’s just as described in several comments below.
I thought about it for an hour and really couldn’t come up with anything. So frustrating.
Ah, I’ve got one!
As a manager here, you can come to work in the afternoon.
All the positive reviews and comments downstairs come from the same IP address.
The intent is really obvious.
I recently interviewed for a sales position, and after hearing the presentation, I felt pretty good about it~
It’s a shame I didn’t make it to the second round ㄒ.ㄒ
The interview was clear and straightforward, and the interviewing manager was nice too, patiently answering my questions.
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Pros
1. The company culture is incredibly free and easy, and the boss, managers, and colleagues are all super nice! They often treat us to drinks, meals, and afternoon tea, and there’s even a snack area—it’s so heartwarming.
2. There are tons of learning resources. As long as you make good use of them, you can benefit greatly. If there’s a course you want to take outside the company, you can even apply for a subsidy! This company is practically an angel.
3. The promotion system is extremely transparent. You have very clear goals from the moment you join, and the company doesn’t have any hierarchy. There’s really no need for office politics—as long as you work hard, becoming a junior manager within a year isn’t a problem.
4. You can ask questions about any problems you encounter here. Whether it’s managers or colleagues, everyone will work together to solve them. I really love this feeling of striving together!!
5. Every year, I look forward to the company trips and year-end party. They’re always organized with so much care! And whether it’s the year-end party or the company trip, we have so! much! fun!
6. You can truly find colleagues here who work hard and play hard. After work, you can play League of Legends: Wild Rift together, play board games, sing karaoke, drink, and take part in all kinds of stress-relief activities.
The boss is too handsome, so it’s really easy to get distracted.
1. Clocking in when starting work, but not clocking out when finishing: This makes it convenient for employees who visit clients off-site. If they finish after working hours, they do not have to make a special trip back to the company to clock out, giving them greater flexibility.
2. The company atmosphere is harmonious, without the constraints of a traditional hierarchy.
3. Responsibilities are finely divided, with everyone handling their own duties and emphasizing specialization rather than having one person perform multiple roles.
4. The team is young and full of energy. We can work hard together and also make plans to have fun together after work.
5. Communication is emphasized. If you have any issues, you can raise them with your supervisor without being brushed off or fobbed off. The company will look into the matter and provide assistance. Even if resources are insufficient for immediate changes, you can see corresponding improvements in the near future, with gradual progress over time.
1. Salary structure: Regardless of the position, the salary consists of a base salary plus bonuses. The more effort and time you put in, the more corresponding compensation you can receive. Therefore, there is no culture of overtime, and overtime is not encouraged. Many people leave promptly at 6 p.m.; if you choose to work overtime because you cannot finish your tasks, you can receive bonuses for it. Everything depends on your own time management and work efficiency. However, if you only want to receive a fixed salary and expect overtime pay whenever you work overtime, this may not be the right place for you.
2. Promotion system: Promotions are not based on personal relationships or seniority. Clear performance criteria determine whether you are promoted, with everything based primarily on individual ability. Of course, this system is very straightforward: if you are capable enough, you will receive the promotions you deserve; if your ability is insufficient and you cannot improve, watching others get promoted while you struggle emotionally can be painful. In that case, I am not sure what else to tell you.
3. Training: The first month after joining is considered a learning month. In addition to basic procedures and policies, you will be taught professional knowledge about the company’s services, how to communicate with and respond to clients, and more. Your direct supervisor will also guide you, accompanying you in facing clients until you become comfortable and stable. The company even provides subsidies for external training. The subsidy amount varies depending on your position, and you can submit claims to the company for the cost of external courses.
That said, knowledge in the digital marketing industry is updated very quickly. In addition to what the company teaches, you also need to listen, observe, and learn more in your daily life rather than relying entirely on the company. If you feel the training is still insufficient, you can tell the company what courses you would like to take, allowing it to coordinate resources and find ways to provide assistance. However, the primary purpose of training is to help you understand the industry more quickly and get on track, reducing the time spent feeling lost and figuring things out on your own—not to make you an expert in everything within this short one-month period. If that is what you expect, enrolling in a cram school may be faster.
The above lists the three issues most commonly considered by job seekers. However, returning to ourselves, human life is merely a journey of cultivation lasting less than a hundred years. One-third of our time is spent working, so do not keep yourself in a “victim” mindset. Ask yourself honestly: how much value do you actually create in a day? Have you let yourself down? When you encounter something you feel is unsatisfactory or unfair, have you raised or reported it? Is the company truly treating you unfairly, or are you simply overthinking because you do not understand the situation well enough?
A company grows because a group of people first reaches a “consensus” and then works together to move forward. Throughout this process, both the employer and the employees will have shortcomings and areas that require mutual adjustment and adaptation. Do not limit your perspective. Think more about how to respond and provide feedback in the future, solve problems together, and grow stronger together.
1. The boss, managers, and colleagues are all young. There is no rigid hierarchy, and the atmosphere at work is great. You can even prank the managers and boss on their birthdays.
2. Good benefits, including an overseas employee trip and year-end banquet every year.
3. The company is in the bustling East District, with convenient transportation. You can head straight to a bar after work on Fridays.
4. Managers organize dinners and karaoke outings from time to time, and the boss often treats everyone as well.
5. The office is beautiful and spacious, and the management style is very American.
6. During breaks, you can bring out the performance board and play Switch. It’s awesome.
I am a former employee, and I would like to say a few things about the shortcomings mentioned by others.
You clock in when you arrive but do not clock out when you leave. Basically, this is convenient for everyone because we often go out for meetings. If you have a meeting in another city, or if a meeting runs until six or seven, you can go straight home without having to return to the office.
However, if you are an employee whose work often cannot be completed before the end of the workday, then I have nothing to say if you consider this a disadvantage. The company indeed does not have what is commonly called an overtime system. Whether you are in sales or a back-office role, you may have to work overtime because of proposals, project closures, or other factors. However, we all received the bonuses we were entitled to. So you might consider why some people care so much about clocking out for overtime while others do not. The company never mentioned having an overtime system during the initial recruitment process.
Also, speaking as a former employee who has interviewed with many other agencies in the same industry, this is a low-margin industry, and anyone who has worked at Trik knows that the company’s profits are not high at all. We all know the service fees and bonus percentages. Given these salary conditions, with benefits including an overseas employee-trip subsidy, a year-end banquet, and group dinners, and with the company not placing much emphasis on hierarchy, isn’t that good enough?
As for training, there is comprehensive training during the first month after joining. Whenever Google or Facebook announces a course, employees are also assigned to attend from time to time. The company has even invited well-known GA instructors from the industry to teach courses worth hundreds of thousands. The CEO is also a Google-certified instructor, and you can ask questions whenever you have them. Is it that the company has not provided training, or that your attitude toward proactively learning is not sufficient? If you wanted more training, did you ever raise this with the company?
When I was still employed, a colleague who joined at the same time was already earning nearly 100,000 a month, and perhaps now earns over 100,000. When complaining that the company offers no room for development, have you considered whether the issue might be your own level of effort and abilities?
Convenient work location, and colleagues are easy to get along with.
1. You clock in when arriving at work but not when leaving—this is basically an indirect way of avoiding paying overtime.
2. If you are simply looking for a job, you can come. If you want to learn something, don't. The training is only half-hearted, and they have never properly taught anything.
3. The promotion system is incomplete, and there is no future.
4. You have a future if you build a good relationship with your supervisor.
5. The prearranged nature of the year-end party raffle is extremely obvious. The numbers have already been selected for you, and everything was predetermined from the beginning. If the raffle is supposed to be fair, why select the numbers for you in advance? The numbers should be assigned randomly instead of using numbered tickets bearing people's names.
6. The company only protects its own interests and does not protect employees' rights at all, exploiting employees to the fullest.
7. During the interview, they make the compensation and future prospects sound very good, but after actually starting work, you feel there is a significant discrepancy.
The work environment is pretty good
1. There is no need to clock out after work.
2. Cliques are a serious problem, and the sales staff badmouth one another.
3. Money is deducted arbitrarily without notification.
4. During the interview, they painted an overly rosy picture, saying how good the job was, how easy it was to get along with colleagues, how high-quality the clients were, and that the salary would keep increasing, blah blah. In reality, salary growth is slow, colleagues do not get along harmoniously, people may be badmouthed, and the clients are not particularly high quality.
5. Professional knowledge develops very slowly: One manager is not particularly knowledgeable about the field, and the expertise they do have is outdated. They are completely unfamiliar with many newly introduced features and only learn about them after subordinates explain them. Many problems cannot be solved. If you want to learn more, this place is not recommended; there is truly very little you can learn here.
6. Money is deducted arbitrarily, without notification.
7. When issues are raised, you never get an answer; you only get responses like, “What exactly is he trying to do?”
8. Job responsibilities are clearly divided, but some employees lack professional knowledge, resulting in a gap between what clients expect and what they receive. Reports to management never seem to reach a conclusion, and the problems are pushed onto other employees and former employees.
9. One manager arbitrarily makes disparaging comments about employees’ former companies. They are not very magnanimous and always seem to think their own company is the very best.
In summary: Think it over carefully before joining.
I think the fact that you clock in when arriving at work but not when leaving is convenient for employees, as they don’t necessarily have to return to the office to complete the process. It’s quite flexible, which is great.
The office is beautiful, and there are also free drinks and snacks available.
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1. Clocking in is required when arriving at work, but not clocking out when leaving.
2. Seniority-based hierarchy and factional cliques are severe. Cliques undermine one another in collaborative work and even engage in private smear campaigns.
3. Bonuses are slashed arbitrarily, and bonuses that have already been paid are reclaimed at will.
4. Job responsibilities are divided extremely and rigidly. When some employees have questions, they are told, “You don’t need to understand that much,” leaving some employees without professional knowledge or common sense. When there is a gap between customer expectations and the actual service, the issue is simply passed on to other employees.
5. Favored employees are always treated as wonderful, and it is always someone else’s fault. When something goes wrong, blame is pushed onto uninformed colleagues or former employees. (Even customers are dumbfounded by this.)