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1. Clocking in is required when arriving at work, but not clocking out when leaving.
2. Seniority-based hierarchy and factional cliques are severe. Cliques undermine one another in collaborative work and even engage in private smear campaigns.
3. Bonuses are slashed arbitrarily, and bonuses that have already been paid are reclaimed at will.
4. Job responsibilities are divided extremely and rigidly. When some employees have questions, they are told, “You don’t need to understand that much,” leaving some employees without professional knowledge or common sense. When there is a gap between customer expectations and the actual service, the issue is simply passed on to other employees.
5. Favored employees are always treated as wonderful, and it is always someone else’s fault. When something goes wrong, blame is pushed onto uninformed colleagues or former employees. (Even customers are dumbfounded by this.)