Sources and scope
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesAll the benefits you would expect from a large company are provided.
On Labor Day, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and your birthday, you can receive instant vouchers or stored value added to your icash Pay account.
If you work more than four hours, you can have a doughnut and a drink.
However, you have to write a 300-character employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as discarded inventory.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arrange employees’ annual leave arbitrarily without discussing it with them.
Some long-tenured store managers still use old-school management methods and cannot communicate properly. They act superior and constantly post long, scolding messages in group chats, berating employees and causing them all to leave.
I personally saw and heard that district supervisors also berate store managers this way. No wonder they cannot retain younger employees.
Those who stay are mostly older and would have difficulty finding a new job elsewhere, so they simply put up with it and continue working.
The stores are always understaffed, yet they still try to cut labor costs, reducing staffing as much as possible and scheduling just one person to work alone. How are you supposed to take a break like that?
The “happy company” image is only superficial.
Only after joining did I see the many unpleasant truths…
All the benefits you would expect from a large company are provided.
On May 1, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and your birthday, you can receive instant vouchers or iCash Pay top-up credit.
If you work more than 4 hours, you can have a doughnut and a drink.
However, you have to write a 300-word employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as waste.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arrange employees’ annual leave arbitrarily without discussing it with them.
Some long-tenured store managers still retain old-fashioned management styles and cannot communicate properly. They act superior and frequently post long, scolding messages in group chats, causing all the employees to leave.
I personally saw and heard that district supervisors also reprimand store managers this way. No wonder they cannot retain young employees.
Those who stay are older and find it difficult to look for new jobs elsewhere, so they put up with it and continue working.
The stores are always short-staffed, yet they still have to cut labor costs, cutting them as much as possible and directly scheduling just one person to work alone. How are you supposed to take a break under these conditions?
The “happy company” image is only superficial.
Only after joining do you see many unpleasant truths…
All the benefits you would expect from a large company are provided.
On Labor Day, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and birthdays, you can receive instant vouchers or iCash Pay stored value.
If you work more than 4 hours, you can have a doughnut and a drink.
However, you have to write a 300-character employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as discarded.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arbitrarily schedule employees’ annual leave without discussing it with them.
Some long-serving store managers still retain old-fashioned management methods and cannot communicate properly. They act superior and frequently post long messages in the group chat criticizing employees, causing everyone to leave.
I personally saw and heard that district supervisors also criticize store managers this way. No wonder they cannot retain younger employees.
Those who stay are mostly older and would have difficulty finding a new job elsewhere, so they settle for continuing to work there.
The stores are always understaffed, yet they still have to cut labor costs—cutting them as much as possible, to the point of scheduling only one person to work. How are you supposed to take a break like that?
The “happy company” image is only superficial.
It is only after joining that you see many unpleasant truths…
All the benefits you would expect from a large company are provided.
On May 1, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and your birthday, you can receive instant vouchers or iCash Pay stored-value credit.
If you work more than 4 hours, you can have a doughnut and a drink.
However, you have to write a 300-character employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as waste.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arrange employees’ annual leave arbitrarily without discussing it with them.
Some store managers with many years of seniority still retain the management style of the older generation and cannot communicate properly. They act superior and frequently post lengthy messages in group chats criticizing employees, causing everyone to leave.
I have personally seen and heard that district supervisors also criticize store managers this way. No wonder they cannot retain younger employees.
Those who stay are mostly older and would have difficulty finding a new job elsewhere, so they simply put up with it and continue working.
The stores are always understaffed, yet they still have to cut labor costs—cutting them as much as possible, to the point of scheduling only one person to work. How are you supposed to take a break under these conditions?
The “happy company” image is only superficial.
It is only after joining that you see many unpleasant truths…
All the benefits you would expect from a large company are provided.
On May 1, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and your birthday, you can receive instant-use vouchers or iCash Pay stored value.
If you work more than 4 hours, you can have a doughnut and a drink.
However, you have to write a 300-word employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as discarded items.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arbitrarily schedule employees’ annual leave without discussing it with them.
Some long-serving store managers still retain the management style of the older generation and cannot communicate properly. They act superior and frequently post lengthy, disparaging messages about employees in group chats, causing everyone to leave.
I personally saw and heard that district supervisors also criticize store managers in the same way. No wonder they cannot retain younger employees.
Those who stay are generally older and would have difficulty finding a new job elsewhere, so they make do and continue working.
The stores are always understaffed, yet they still have to cut labor costs, cutting them to the absolute minimum by scheduling only one person to work. How are you supposed to take a break under these conditions?
The “happy company” image is only superficial.
It is only after joining that you see many unpleasant truths…
All the benefits you would expect from a large company are provided.
On May 1, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and your birthday, you can receive instant vouchers or iCash Pay stored value.
If you work more than 4 hours, you can have a doughnut and a drink.
However, you have to write a 300-word employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as discarded.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arrange partners’ annual leave arbitrarily without discussing it with them.
Some long-serving store managers still use outdated management methods and cannot communicate properly. They act superior and frequently post long-winded messages in group chats criticizing their colleagues, causing everyone to leave.
I personally saw and heard that district supervisors criticize store managers in the same way. No wonder they cannot retain younger colleagues.
Those who stay are generally older and would have difficulty finding a new job elsewhere, so they simply put up with it and continue working.
The stores are always understaffed, yet they still have to cut labor costs—cutting until there is nothing left to cut, and scheduling only one person to work. How are you supposed to take a break under these conditions?
The “happy company” image is only superficial.
It is only after joining that you see many unpleasant truths…
All the benefits you would expect from a large company are provided.
On May Day, the Dragon Boat Festival, the Mid-Autumn Festival, Lunar New Year, and your birthday, you can receive instant vouchers or iCash Pay stored value.
If you work more than 4 hours, you can have a donut and a drink.
However, you have to write a 300-word employee flavor evaluation form… so no one at the store eats them; otherwise, they eat them and record them as discarded.
Full-time employees cannot arrange their weekly days off themselves; they have to discuss them with the store manager. A good store manager takes you to heaven, while a bad one takes you to hell.
They also arbitrarily schedule employees’ annual leave without discussing it with them.
Some long-serving store managers still retain the old-fashioned management style and cannot communicate properly. They act superior and frequently post long-winded reprimands of employees in group chats, causing everyone to leave.
I have personally seen and heard that district supervisors reprimand store managers in the same way. No wonder they cannot retain young employees.
Those who remain are older and would have difficulty finding a new job elsewhere, so they simply put up with it and continue working.
The stores are always understaffed, yet they still have to cut labor costs—cutting them as far as possible, to the point of scheduling just one person to work alone. How are you supposed to take a break under these conditions?
The “happy company” image is only superficial.
It is only after joining that you see many unpleasant truths…
Even if you have annual leave, you can’t take it; the store manager always gets priority to take leave.
The recruitment information says the workday is eight hours.
You can eat donuts and drink beverages.
The actual workday is always more than 10 hours.
You’ll be scheduled to work 10-hour shifts directly, without even being asked about overtime.
The overtime pay is pitifully low.
There is an outrageous amount of overtime.
I urge anyone considering applying to think carefully.
You can receive Uni-President Enterprise benefits (though they’re actually not particularly good).
Unpaid overtime (you have to work far too much overtime before you can report it)
Almost permanently assigned to late shifts (the manager has children, so they almost always schedule themselves for morning shifts…)
Overall, the SOP for training new employees is not very comprehensive
Sometimes you need to go to another store to provide support
The company environment is good, with a fixed year-end bonus of more than two months <guaranteed at 14.5 months>
There are two interviews.
The first interview <includes a written test (testing marketing acronyms such as the 4Cs, etc.)>
The second interview is with senior management, and the managers are all very courteous.
Unpaid overtime....
The HR staff and manager were fairly courteous and even prepared tea and refreshments.
At the beginning of December last year, I brought all the necessary materials and my portfolio to the company for an interview. Because this interview lasted three hours, it delayed other interviews I had scheduled. After the interview, they said that because I had passed the manager’s first-round interview, I would have the opportunity for a second interview. Ms. Li from HR even emailed me to say that the second interview would take place at the beginning of January this year. However, immediately after notifying me, they closed the position. I still hadn’t heard anything by the end of January, and I even emailed Ms. Li from HR at the end of February to ask about the second interview, but unexpectedly received no response at all. Now I see that they’re advertising the position again. This is really ridiculous—absolutely awful and absurd. This position has been posted from May 2017 through March 2018 and is still there. It’s basically a fake job posting.