詩特莉食品股份有限公司

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The company’s HR manager is harsh and unreasonable, forcing employees not to resign at the end of the month in order to save on health insurance costs. When employees request the overtime pay they are entitled to upon resignation, every possible means is used to make things difficult, and the pay is simply withheld. Policies change from day to day, benefits are extremely poor, and all the benefits employees should have had have been cut to reduce company costs. Think carefully before joining. “Warm Connections” and “LOVE GIVING” are nothing but slogans!!!

1. Unlimited coffee in the headquarters' internal office

2. Occasional opportunities to taste-test new cookies, cakes, and meals

3. Convenient transportation, close to the MRT station, and a clean office environment

1. Turnover is high across the entire headquarters, including marketing, operations, and human resources, and the company cannot retain talent.

2. The workload is insanely heavy, but the pay is very stingy. The year-end bonus is, to put it nicely, supposedly based on performance evaluations, but in reality it depends on the chairman's mood.

3. Every year they say revenue has reached a new high, but raises amount to only a few hundred dollars, and the year-end bonus is less than one month's pay.

4. People come and go, and the company's business direction keeps changing too. We work ourselves to death, only for an entire project to be thrown in the trash when the manager is replaced.

5. Managers generally have poor emotional management and little patience. During the hiring interview, they say all kinds of nice things, but after you join, they constantly mutter impatient and disdainful remarks. It is always the subordinates' fault, while the managers are supposedly perfect~

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HR called me directly to invite me to interview for an R&D position. When I arrived at the company for the interview, they asked me to take an online test, and then someone who called himself a chef came out. He never even said his name, and immediately taunted me: “You have very little work experience. At most, we can offer you a little over 30,000.” (I had already worked for 7.8 years—how could that be called “no experience”?!). I told him that the company had advertised a salary of over 40,000 on the job bank, and that at a previous company I was also responsible for the handmade cookie division. Anyone who has worked in baking knows that cookies are the most, most, most, most... basic thing in baking. Would they expect someone with 30 years of experience as a head chef to interview for this position?!

They asked me if I had any questions. After asking three questions, I gave up. The answers were no different from not answering at all. This supervisor had absolutely no sense. First, he kept looking down on others, and I have no idea what he was being so arrogant about. He kept pushing down the salary and asked me to come in for a trial, scheduling it for another day. In fact, every company I had interviewed with before conducted the interview and trial on the same day, mainly so as not to waste each other’s time. The trial task was gluten-free cookies, so I seriously suspect they wanted to use the trial to help with their R&D.

I thought salary negotiations were between me and HR. Before the trial, I called HR to find out whether any other supervisors would be present that day and to ask about some other details. I wanted to understand the situation before deciding whether to go in for the trial, but the phone was effectively useless—I called five times and no one answered.

Although HR had a very poor reputation, I let that go because I only had brief contact with HR. But in terms of actual ability, this company is really not impressive. First of all, the cookies they bought eight years ago are exactly the same as the ones they have eight years later. Being interviewed by a chef with no R&D capabilities was a terrible experience, and even for the Mid-Autumn Festival, they merely reassembled the same cookies. They have made absolutely no progress.

None at all!!!

Just now, a certain female HR representative called me and was extremely rude!!!!!

I asked about the salary conditions, and after I answered, she complained that my expectations were too high.

Then she murmured, “You young people, huh...”

She also insisted on adding me on LINE even though I haven’t even had an interview yet.

She entered it incorrectly herself and then got annoyed about it.

She told me to email her the QR code, and also told me to hurry up so I wouldn’t delay her.

Hello! What’s your problem? Do I owe you money? She was truly incredibly rude!!!!!!!!!!!!!

The boss is always personally involved with employees and actively helps them solve difficulties. I have even seen the boss visit various stores to check on employees, listen to their concerns from their perspective, and understand their feelings. It is rare to find a boss who is willing to devote so much effort to their employees!

Disadvantages

I have heard that many complaints concern misunderstandings between a certain senior manager and employees. However, this issue seems to be gradually improving. Although progress is very slow, fortunately, the company does not simply favor its internal employees!

There is a great deal of personal space at work. The boss doesn’t interfere every day, so you can make the most of your strengths. The foreign general manager gives everyone a lot of room, and is also very open-minded.

Some senior employees had personal disagreements, but after mediation by management, things feel much better. Recently, I haven’t seen them arguing anymore.

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The company has poor employee relationships and is frequently rife with conflict. It is a company that is harsh toward its employees, paying the minimum hourly wage while still expecting the best employees to do the best work. It is best not to try working at the stores.

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The HR manager is like a lunatic, becoming hysterical and causing trouble for people at the slightest provocation. I only discovered upon resigning recently that none of the reported overtime hours had been included in my pay.

The company is poorly organized and inefficient, with severe conflict between departments—especially HR and Accounting. They argue loudly throughout the day, and no one is able to step in and stop them.

The boss is a second-generation heir who took over the business and is completely unable to control the people below him. They pay lip service while acting contrary to instructions, and slacking off or outsourcing work is commonplace. Every department takes responsibility-shifting to the extreme; by the end, several projects even had no one willing to admit they were responsible for the work.

If you want an environment where you can grow, sorry, you will not find it here. All you will find are company executives who exploit you once they discover what you can do.

If you want a stable environment, sorry, you will not find it here. All you will find are the boss’s sky-high performance targets and completely unreasonable demands.

If you want an environment with generous pay, sorry, you will not find it here. The boss can break their promise and refuse to pay the year-end bonus they promised. They can pressure you to sign an agreement to voluntarily exchange overtime pay for compensatory leave at a one-to-one rate. If you resign, HR may even pocket your overtime pay themselves.

I sincerely advise you not to come here—unless you want to drive yourself mad and waste your life.