宅急網股份有限公司

The base salary is above average, there are bonuses, and there is a leave-scheduling system; when there is no business, you can arrange your time freely. Suitable for staying until retirement.

Apart from the basic salary, the only thing this company offers that is better than other companies in the same industry is its bonuses—but even those bonuses may be visible yet unattainable. The company is a family business, and it is very common for the boss to start deducting bonuses whenever they are in a bad mood. A minor deduction is NT$10,000; in more serious cases, the entire quarter’s bonus is reduced to zero.

The current KPI system is supposedly intended to ensure that people who do not work hard receive no bonuses and are eliminated. In practice, however, it mainly punishes employees who work hard but have been allocated inadequate resources, while those who simply muddle through do not care at all.

The company’s policies undergo a major change every six months and a minor change every month, changing whenever the boss is inspired by a book or some philosophy. If the boss suddenly feels that too many bonuses have been paid, they find a reason to deduct money; if there are too many employees, they find an excuse to lay people off; if they discover there are too few employees, they quickly tell managers to recruit; and if recruitment is unsuccessful, they punish the department and its manager. The boss then personally demonstrates how to recruit, resulting in people of widely varying quality being hired within a short period.

The company holds regular meetings. They used to be held once a month, but now they are held once a quarter. They take place on the first Sunday of the relevant month, and employees need to schedule time off to attend. Attendance is not mandatory, but anyone who does not attend must pay the entire group’s meal costs for that meeting out of their bonus.

Taking leave does not really mean you are free of obligations. The company emphasizes a sense of responsibility: if you want performance bonuses, you have to work for them yourself, which is not a problem in itself. However, if an issue comes up internally on your day off, you must constantly watch to see whether you will be called out in the group chat, and there may also be a deadline. If your response is too slow or your answer is inadequate, you will be punished—even if the matter is outside your personal duties and responsibilities and does not affect the company’s operations. Your bonus will still be deducted.

Recently, during typhoon days, everyone was discussing whether typhoon leave should be paid. This company constantly claims that its employee benefits are very good and promotes itself as fulfilling its “social responsibility” and “creating a work environment where people can establish a secure livelihood.” However, when it comes to benefits related to leave and pay during leave, the company is extremely stingy. More than 80% of the company’s work consists of field positions requiring employees to ride motorcycles around outside. After the government announced that people should not go to work due to the typhoon, the company said that we did not have typhoon leave and that employees who did not report to work should mark the day as personal leave. (The original intention was not to provide paid leave and also to avoid deducting that day’s salary afterward.) Later, after an employee pointed out that if there was no wind or rain, employees could work on standby and that everyone could not be forced to mark the day as leave, the company quietly said that it was normal business as usual.

Current and former employees are welcome to add more information.

The boss may be beyond persuasion, but you can still discourage people who have not yet joined. However, if you want a fixed salary, like following orders without too many personal opinions, and want to arrange your holidays freely while remaining on standby, this job is suitable for staying until retirement.

Flexible hours

The claim during the interview that an annual salary of one million depends on individual effort is complete bullshit. Some regions simply have more large communities, and some managers will help out. If none of that applies, I suggest going somewhere else.

The policies change every year, and even long-term employees have been thoroughly brainwashed. Don’t think about changing a place like this; my advice is to run as fast as you can.

Field work is relatively flexible.

The company’s method of calculating compensation is different every year. When clients are lost from accounts previously handled by others, the people who take over are still held responsible. They take the money they’ve earned and dump the problems on those who come after them—truly a scumbag.

There is no clear promotion system. Whoever wants to move up does, and even an inexperienced kid with no real-world industry experience can rise to the top. It’s truly beyond saving.

A little more freedom

Congratulations on finding this post. Don’t act impulsively and make the wrong decision.

My job title is network engineer / field engineer.

To put it bluntly, the job is basically a watered-down version of a cable-installation electrician.

Not a network engineer who manages networks.

The job has zero technical content. When you look for another job in the future,

the next company will hear what you did

and simply tell you, “I don’t recognize your previous work experience.” It’s miserable.

There are no weekends, no overtime pay, no on-call pay, no typhoon days off,

and no national holidays.

Work hours are from 10 a.m. to 8 p.m.

That’s always a full 10 hours.

The idea of working 8 hours and having 2 hours of rest? Bullshit.

You will definitely work the full hours.

If I don’t get home close to 10 p.m. every day, I’ll lose.

Customers often schedule installations to start at 8 p.m.

Each installation takes at least an hour, possibly not including the explanation.

What time do you think you’ll get home?

Why mention the explanation?

Because customers have misunderstandings, misconceptions, or simply don’t understand.

It all gets blamed on you. The company won’t help you; you have to handle it yourself.

Then they’ll come back and criticize you.

You have to provide your own installation tools.

You also have to provide your own vehicle.

Every month, you also have to spend a day going to Taoyuan for an unpaid meeting.

If you don’t go, they deduct money—or you can say goodbye to the job.

They frequently violate the Labor Standards Act. ==

You can learn how to run the wiring yourself without having to use exposed wiring.

Company policies keep changing. Bonuses depend on which region you work in. Some regions obviously have smaller territories and fewer people, so their performance naturally cannot compare with that of larger regions, yet engineering sales staff can still be blamed for it. Engineering staff also double as sales staff... being on call during leave means you can't get proper rest.

- Located near the Arts and Culture District, in a lively area with convenient transportation

- The reception staff's attitude was acceptable

- The position applied for was Customer Service Specialist. In addition to a logic test, the resume form provided by the company also included passages from the Analects that the interviewee had to translate and explain. I was utterly baffled.

- There was a large wolfdog kept in the office, and the office was mostly an open-plan space, which felt somewhat inappropriate.

- The requirements in the 104 job posting were incomplete. During the on-site interview, the interviewer only then disclosed that a salary increase would be granted after passing an evaluation, and that the evaluation required accompanying engineers to users' homes to install internet service 60 times within three months, using one's own time after work or on days off.

- There was no such thing as typhoon leave or additional pay for working during a typhoon holiday. If the government announced a typhoon holiday but the weather that day permitted attendance, employees were expected to work as usual, and it would not be counted as overtime.

Overall, after the interview, I would not consider this company at all. The issue regarding typhoon leave was particularly outrageous.