樂維科技有限公司

The boss gives hardworking colleagues plenty of room and good pay. As long as you have ability and the right attitude, the boss is very willing to reward you. In this industry, it is relatively generous compared with other companies. Boss.

The supervisor says that hiring people is not easy, so some colleagues do not really have a very good attitude at work, but we still have to deal with this kind of person.

The way the boss treats irresponsible colleagues has really spoiled them.....

The best thing about the job is that you never have any free time; there’s so much to do that you feel completely fulfilled.

The boss calls meetings from time to time.

You are not given any leave or overtime pay in accordance with the Labor Standards Act! The boss also sows discord among employees. The boss has many issues, so think twice before joining. This is a company where the boss needs to improve their treatment of people and handling of affairs!

There is an espresso machine at the bar that employees can use (the company provides the coffee beans; employees bring their own milk). The snack cabinet is always well stocked, and you can even request snacks you would like to eat. Since it is a 3C distributor, the computer peripherals provided for work are quite high-end.

Every day, employees have to take turns being the person on duty. This generally means cleaning, but at this company, the person on duty is also responsible for helping the boss and colleagues solve their lunch arrangements.

Before lunch, you first have to find out who did not bring a lunchbox that day. After that, you have to choose lunch that suits the tastes of the boss and colleagues that day.

The person on duty is also discouraged from ordering delivery, because delivery is usually more expensive and includes a delivery fee. As a result, the person on duty is expected to leave half an hour before lunch to pick up the food, so that everyone can have lunch as soon as their lunch break begins. It sounds nice to be able to go outside for some fresh air, but in reality, the workload is already so heavy that you practically have to work overtime every day to finish it. You would not want to spend that half hour getting out of the office. In addition, once you include the time spent finding out who did not bring lunch and choosing a restaurant, an hour of your work time has already been lost.

A former employee once raised the issue of rotating cleaning duties. The company’s response was that, because it is a small company rather than an office building, it is reasonable for employees to take turns cleaning. However, I have worked at even smaller companies with fewer employees, and they still hired a cleaning lady to clean the premises on a fixed weekly basis. So basically, once the boss saves money, assigning employees additional tasks can be rationalized as reasonable.

The company has not just started operating, but many of its so-called “SOPs” are a complete mess. Problems caused by inefficient processes and resulting errors still occur frequently. The manager then convenes a meeting and asks everyone to discuss what is wrong with the process, and by the time the discussion is over, one or two hours have passed (which means you have to work overtime again to finish your original work).

The manager responsible for managing shipments and the warehouse is also responsible for human resources, finance, and purchasing. So, is this manager really capable of handling all these responsibilities?

Human resources and purchasing involve professional judgment regarding the Labor Standards Act, product turnover calculations, estimates of procurement costs, and so on. But this manager is forced to research everything independently or carry it out according to what they “think” is correct. As a result, there are many employment-related problems, and products even go out of stock for a while every month, indirectly affecting the performance of the retail stores and e-commerce business. The manager also seems to work overtime every day because of holding multiple positions, reportedly staying until 9 or 10 p.m. and constantly sending messages after work hours, disturbing colleagues who have already left work and are resting.

The manager responsible for e-commerce and the retail stores also holds multiple positions. They have to take care of after-sales customer service, and whenever a customer has a dispute and needs to vent, they go to the manager. If a retail-store colleague suddenly feels unwell or is in a bad mood and does not come to work, the manager even has to travel from Taichung to Taipei to cover the store. (Incidentally, the company apparently even stipulates that business travel may only be done by intercity bus or train. I do not know whether high-speed rail has now been added.)

What is strange is that the retail stores often submit simple requests to the company, but then have to wait a week or even a month. For example, when new products have already arrived at the warehouse, someone will only create the product listing and set the price after being repeatedly urged to do so. As a result, store performance is often held back by the company’s internal inefficiency and cannot improve. Even when the stores report that POP materials are damaged or fixtures are old and need to be replaced, someone only deals with it after about half a year and repeated reminders!

Although only a fixed group of colleagues needs to travel for work, the company requires them to take an intercity bus or train, or drive a company vehicle, just to save that tiny bit of money.

(As I recall, only one colleague needs to travel for work approximately every two or three months.) Field sales staff, remote workers, and the manager of the Taipei store even have to assign an office-based colleague to drive to the station to pick them up and drop them off when they return to the company each month for meetings (they take saving transportation costs to the extreme). Colleagues who can drive are the unlucky ones: more than an hour is lost on the round trip, and then they have to work overtime again to finish their work.

At a normal company, when there is a meeting, the manager and relevant colleagues agree on a time, and when the time arrives, they automatically go to the meeting room. But this company is special. Often, when the agreed meeting time arrives, no one does anything, or the main participants are not in the office, and then nothing further happens. However, when the boss or manager is in the office, they often suddenly call you to the office for a meeting in the middle of your work (without any advance notice—you are simply called over out of nowhere). The meeting lasts two or three hours. Wonderful! More overtime!

By the way, it is not only the managers who hold multiple positions. The company often uses the excuse that “the position has already been posted, and the staffing shortage can be resolved once someone joins” to make the “capable” colleagues do “more work.” But the position remains open for six months or even a year, so the few capable colleagues have no choice but to keep working hard! (Everyone probably has some idea why they cannot recruit anyone; you can refer to the salary and benefits listed on 104.)

All I can say is that the boss, managers, and colleagues at this company all have very strong personalities. Some unreasonable things can sound perfectly logical to employees after passing through the mouths of the boss and managers. Regarding the staffing shortage, the company has its own considerations and arrangements, and the managers and boss will turn around and make employees reflect on themselves and review how to improve their professional skills in order to solve the staffing problem.

Pros? If you're just scraping by, with no thoughts, prospects, or plans for the future, it's actually pretty decent.

Whether you get along with your colleagues depends on whether you're on the same wavelength. If you are, you can go out together, sing karaoke, eat, and egg the boss on to go out and have fun.

The company's snack cabinet and coffee machine have never been empty. Costco foods and new products are always available.

The boss cares about food, so the restaurants chosen for company gatherings are basically never too bad (about three or more times a year).

High salary on paper, low actual pay. Looking back at the responses from other people before, they were all true—it has just become increasingly less exaggerated.

The salary structure is the basic salary (the statutory minimum wage) + a “nutrition allowance” + a position allowance, adding up to the salary you requested.

You have to check your pay slip yourself through the cooperating bank's online banking portal (and it may not be provided on time—you have to chase the relevant staff yourself).

It's common for one person to take on several roles. If you're capable, you'll simply be given even more work.

But if you understand how to survive in the office, you'll have an easy time (easy enough to drink alcohol at work).

Every day, everyone has to take turns being the person on duty. Although the boss has purchased equipment such as a robot vacuum, greatly reducing cleaning time, cleaning the toilets and chasing the garbage truck are still required. The office also has to be thoroughly cleaned once a week (and again during the Lunar New Year).

Then, every month, everyone in the company has to go downstairs to conduct a full inventory.

If, unfortunately, one of the stores operated by the company is suddenly short-staffed, you may very well be sent there to cover the vacant shift.

Even store staff may be required to help by acting as the company's Uber, delivering things to customers, and so on.

Store staff also have to handle inventory counts and reconciliation discrepancies, which often aren't brought up until a month later, when you're asked why there are discrepancies, etc. (Then they'll say your pay is going to be deducted, and so on.)

The boss's view of employees is: I pay employees, so employees should find ways to solve problems for me and make money for me. If employees have problems with customers or with one another, that's their problem; they should find a way to resolve them on their own.

As mentioned above, the boss gives employees a lot of freedom to do what they want, but when something goes wrong, employees are usually responsible for it themselves.

In recent years, the boss has had less and less need for sales work, believing that having sales staff visit stores isn't very effective. Travel expenses, gas subsidies, and the like are kept to a very “ideal”—overly precise—level.

BTW, working hours are 09:00–18:00. If you work overtime, overtime starts counting after 19:00; 18:00–19:00 is mealtime and does not count as overtime. Overtime on holidays can only be exchanged for compensatory time off; overtime pay cannot be requested. During business trips on holidays, noon (12:00–13:00) and 18:00–19:00 are both considered mealtimes and cannot count as overtime. (You have a sense of responsibility and have worked hard, but if you didn't go eat, that's your business. You can still try applying and see whether the boss will approve those hours.)

The 104 job posting is just being used to collect personal information.

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At the time, I decided to come and see for myself without paying attention to the reviews on GoodJob.

I found that the boss has a fairly good temper and pays considerable attention to the Labor Standards Act.

I never encountered any of the Labor Standards Act violations mentioned in the reviews I read online.

During my employment, I rarely had to work overtime. If you manage your time well, you generally will not need to work overtime.

Occasional overtime happened when monthly meetings ran a little late, but I recall that they rarely lasted past 7 p.m.

Personally, I found this acceptable.

Whenever I left work on time and said goodbye to the boss, the boss would not give me a dirty look like the owners or supervisors of typical small companies might.

It felt quite free—as long as you got your work done, that was enough.

The boss also values every employee's ideas. As long as you can give a reason that persuades the boss, the boss is generally very willing to adopt it.

People with a lot of ideas and ability would probably feel that they can make good use of their talents at this company.

My work was related to performance results. In my experience, the bonuses offered by the boss were fairly OK.

For Taichung, including the bonus, I felt the salary was pretty good—but of course, you have to be capable of achieving the targets.

Occasionally, when someone takes leave, you need to support them by handling their urgent work for the day.

However, I think this is probably similar at most small companies.

People who cannot accept this may find it harder to cope.

None

1. During the interview, they said there would be a performance bonus for meeting targets, but after the targets were met, they went back on their word.

2. Does not comply with the Labor Standards Act: no overtime pay, no half-pay for sick leave, no annual leave after six months, and part-time workers are not enrolled in labor and health insurance.

3. Habitually requires employees to work overtime.

4. Arbitrarily changes job responsibilities.

5. When faced with difficult matters or pushy salespeople, the boss hides in their office and leaves employees to deal with them.

Almost all of my colleagues were recent graduates in their first jobs, so they were very serious and worked hard to do their best.

During the interview, they said they followed the Labor Standards Act, but in reality:

1. There were no attendance records, so there was basically no overtime pay. 2. The agreed working hours were 9:00–18:00, but employees were required to arrive outside the company by 8:50. We were often called to meetings at 17:50 that lasted until after 7 p.m.

3. There was no annual leave during the first six months, and sick leave was unpaid.

4. If employees wanted a company trip, all employees had to have money deducted from their welfare fund. Isn’t that effectively a pay cut?!

5. The company did not enroll employees in Labor and Health Insurance until they had been employed for a full month.

6. I reminded the boss of the relevant regulations regarding all of the above violations of the Labor Standards Act. The boss first pretended not to understand and said, “Is there really such a regulation?!” and then said, “I can’t accept that!” When employees pushed back and wanted to report the violations, the boss actually shifted all responsibility to the accountant.

7. Meetings were held N times a day at irregular intervals, and then no conclusions were reached, making it impossible for employees to carry out their original work.

8. The job duties changed frequently, and temporary additions to the workload were normal. For example, you might be in the middle of checking out customers when the boss tells you to go with him to the warehouse to take inventory. While you are halfway through calculating petty cash, you may have to immediately handle import-related matters.

9. Decisions changed from one day to the next. Something approved yesterday might be completely changed two days later. For example, a format for a repair form might be finalized today, but after using it for a week, the boss might decide it was unsatisfactory and demand another change. The same applied to marketing proposals…

10. Employees who had worked for less than a year did not receive year-end bonuses!

11. The boss loved listening to gossip about employees and prying into their privacy, and liked having informants in the company… He even asked unmarried female employees whether they were someone else’s mistress.

12. The company installed many surveillance cameras, supposedly to monitor the goods?! But the boss used them to monitor whether employees clocked in and out according to the times he specified.

13. After work, the boss continued to send Line messages or make phone calls, and expected employees to handle work matters immediately even while on leave.

In short, this is not a company with good prospects. The industry is secondary; the real issue is that the boss’s management style and character are unable to lead the company’s growth.

The colleagues are all great!

A typical exploitative boss

A. An employee only discovered after working for a month that they had not been enrolled in insurance.

The boss himself pretended not to know that the employee had not been insured…

Does he think employees are idiots?

B. After six months of employment, an employee should be entitled to three days of annual leave.

The boss himself said he could not accept this kind of regulation…

Does he think employees are idiots?

C. An employee resigns.

The boss himself said he had encountered “occupational fraud”…

Is there anything wrong with an employee showing up for work and receiving the wages they are owed?

You don’t even pay the wages until the 10th of the following month...

I don’t understand what you were supposedly defrauded of… Seriously…?

The employee didn’t even report you to the labor bureau for failing to provide insurance......

You should be grateful!

So who exactly is being defrauded here? I’m utterly speechless.