飛鳥國際旅行社有限公司

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They left the interviewee waiting for a long time, and in the end, the interviewer was still busy, so someone who seemed to be the general manager conducted the interview instead. As soon as he arrived, he criticized me, saying that my experience did not really match what they were looking for, and then talked at length about his own achievements. In addition, although the compensation for the position I applied for was listed as negotiable, he said that without experience, it was impossible to offer such a high salary. He repeatedly emphasized that their tour guides’ starting salary was in the low NT$20,000s (I think it was around NT$26,000, but I’m not entirely sure of the figure), which left me with a very bad impression. In the end, I never heard back from them.

Fortunately, they only wasted my time on the phone and didn’t ask me to come in and waste time listening to his bullshit.

A man from Feinia called me, and this older gentleman immediately started rambling on about the past. He criticized my current company, saying it had no future (if yours has such a bright future, then why did you start out in sales...? Clearly, I have enough experience to start directly in the role...), then went on about how capable the tour guides at his company were. He said that if I joined, I would be trained from scratch, trying to lure me in with the promise of a stable salary. I asked whether, if I brought in a group of clients myself as a salesperson, I would be the one to lead the group. He then started stammering and speaking vaguely, saying it would depend on how I learned......

This older gentleman was also rather impolite. Later, I said I would think about it first and contact them again if I decided I was interested. I asked which person I should contact.

The man suddenly said that I was already over their preferred age limit of 30 (if that isn’t age discrimination in the workplace, what is???).

.....He talked by himself for an entire hour. Are you kidding me?! If they discriminate based on age, why call me and waste my time..... They only want young people who know nothing about the industry....people who are easy to brainwash. What an unpleasant phone call. I absolutely do not recommend them. That old man wasn’t even very polite, and at the end he told me to go find some other part-time work!!

On the phone, he told me that being around wealthy people would make me more refined........that I would be completely transformed.......blah blah blah. But all I felt was that when the senior manager from the company failed to convince me, all he had left to say was discriminatory nonsense—discrimination against hourly workers and discrimination based on age....

I think this company’s values are seriously misguided. I hope everyone avoids being deceived by them.

Labor and health insurance are provided.

The turnover rate is extremely high. I worked there for about ten months, and during that time, seven or eight sales employees came and went, unable to stay for long. There were no employee gatherings at all, just one spring banquet, and no film screenings. Employees were frequently required to provide support on Saturdays and Sundays without overtime pay. The boss often said that two people were enough for the sales department and made insulting remarks about employees, such as saying they were terrible and should fend for themselves. A disgusting company.

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I once applied to this company. Before I had even gone to the company for an interview, they called to conduct a phone interview. During the call, they reprimanded the applicant, and their attitude was extremely unfriendly. The position advertised differed from the job description they provided. For example, I applied for a finance-related position, but they wanted me to do fieldwork instead. Anyone considering going there should think twice.

The office is very beautiful, just like the words that come out of the boss’s mouth are beautiful.

A standard company run by an exploitative boss

They will tell you that staying late to work overtime is for learning more, but require everyone to clock in and out at fixed times

They will indoctrinate employees with the disgusting fallacy that “working overtime without complaint, as well as working on holidays, is normal”

Of course, there is no such thing as overtime pay

During the probationary period, they will constantly feed you the nonsense (joke?) that “I’m paying you a salary while you come here to learn, so you should be grateful”

This exploitative boss completely fails to understand that employees are the most important asset, and does not know how to invest in employees

The sales bonuses are also so pitifully low that they leave you speechless

For tour guides leading tours, if it is a tour they have never led before, they are required to undergo an internship—and pay “half of the tour fee”

Paying the expensive internship fee does not mean that you are “guaranteed to be assigned a tour”

There have even been trainee tour guides who left the company in debt. Ridiculous

The boss most enjoys boasting about how amazing they are at leading tours, but does not realize that the tours they lead have the highest complaint rate

Anyone interested in joining this company should be mentally prepared to deal with a boss like this

Finally, if the departure is involuntary, the form prepared by the company will have “voluntary resignation” pre-filled on the resignation form

This may mean that you only discover afterward that you cannot go back and claim severance pay

They really like hiring inexperienced newcomers because they are the easiest to brainwash

The office is very beautiful, just like the words that come out of the boss’s mouth are beautiful.

How much of it you can actually listen to is a matter of personal judgment

In summary, that is why the turnover rate is high

Of course, the boss’s explanation for the high turnover rate

is just as beautiful as the office

Please refer to these cases first:

https://www.ptt.cc/bbs/Salary/M.1464009118.A.190.html

https://www.ptt.cc/bbs/Salary/M.1431663833.A.975.html

The situations described in the previous posts are all true. This company was also fined for failing to enroll its employees in labor and health insurance on time, and it was listed among the 120 companies in Taipei that violated the Labor Standards Act (No. 111: Failure to pay workers their full wages):

http://www.setn.com/News.aspx?NewsID=212140

Everyone is required to clock out collectively as soon as the mandatory end-of-work time arrives, so overtime is essentially never recorded...

1. The boss really loves bragging and boasting about his past accomplishments.

2. The office is piled high with clutter and magazines?

3. There are only two people in the sales department—is the turnover rate too high?

4. Employees are often required to come in on Saturdays and Sundays, which does not comply with the statutory one-rest-day-one-regular-day-off policy.

5. Personal space is really cramped.

Conclusion:

I do not really recommend this company. Although the products and customers seem quite good, the company is really not OK when it comes to its employees.

Supplementary details regarding the benefits system:

．Perfect attendance bonus: Yes, NT$1,000 per month. You can receive it as long as you are never late and do not forget to clock in or out.

．Labor and health insurance: Yes.

．Retirement contributions: Yes.

．Two-day weekends: Yes, but there is a very good chance that you will be asked to come to the office for training on weekends under the pretext of educational training, taught by a supervisor or the boss. If an employee informs them that they cannot attend because they have something else to do, they are also very likely to be questioned about it.

．Annual leave: Yes, in accordance with the Labor Standards Act. However, if you work in the business department, taking annual leave often draws the attention of senior management, for example, they may ask what you are going to do and whether you really need to take leave.

．Spring banquet activities: Yes. There is eating, drinking, and some activities after the Lunar New Year. The boss is quite generous when it comes to food.

．Employee dinners: Yes, although they are not held regularly—approximately once every quarter. The boss enjoys tasting good food, so they are generous about treating employees to meals.

．Film appreciation sessions: Yes, irregularly, approximately once or twice a year.

．Themed lectures: It is unclear what these are. They may be public lectures held for clients, with the company believing that employees can listen in while serving customers.

．Training: Fei Niao is well known in the travel industry for being “very good at providing training.” Friends in the travel agency industry have asked me whether this is really true, and I would say it is only half true.

The boss says that every supervisor in the company will teach openly without holding anything back. This is true: supervisors provide a great deal of training and explain the key points that employees should pay attention to.

However, among this “great deal of” training, some courses make you wonder whether senior management simply wants us to spend additional time continuously staying at the company, or whether the company believes that “training” is the only way to rescue performance. Some training is inefficient and consists of courses that employees have already heard countless times, yet senior management requires them to attend together with new employees. In some cases, the speaker spends most of the time not teaching but repeating “motivational lectures,” such as the attitude employees should have, the vision of the company taking off in the future, future trends, and changes in Taiwan’s overall environment.

In addition, most employees at the company get along well. There is generally little malicious exclusion or infighting, and employees often help one another.