OSIM_新加坡商傲勝全球股份有限公司台灣分公司

1. Working in a department store means unlimited air conditioning.

2. If people ask about your job, at least it’s a well-known foreign company

Interview:

The job bank would post the vacancy and ask you to come for an interview, but they would not notify you whether you passed. You had to ask yourself. Then, just one day before the agreed reporting time, they would tell you that you had passed the interview—but would also change the reporting location.

During the interview, the interviewer would make everything sound very appealing, describing how great the company was and claiming that everything complied with the Labor Standards Act! They also said the company system was very civilized, and that someone would guide new employees and teach them step by step when they first joined.

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Company system:

1. It is a foreign company. Every day, whether early or late, no matter what time it is, the supervisor will send company-related matters. This even happens in the middle of the night. If you accidentally read a message in the group chat without replying, the supervisor will start pressuring the whole group and say things like: “Replying to messages is what you’re supposed to do! This is a matter of upbringing!” They will pressure you relentlessly!

2. Every day, as soon as you turn on the computer, you will see the previous day’s performance rankings for the entire company. If your store is at the bottom of the rankings for that week, you have to write a report.

(There are endless self-review reports to write.)

3. On average, every half month to one month—or even every few weeks—the company will ask you to film a product-introduction video, regardless of whether they need one that day or whether you are busy! Whether you are a new employee or a veteran, you have to film one and upload it to the company-wide group! They even made us do livestreams before!

4. When you report for work, they tell you that for the first two to three weeks you must provide your own white polo shirt, black belt, and khaki pants! They do not provide suitable styles or vendors! If, unfortunately, the store supervisor does not like your khaki pants, you have to spend your own money to buy another pair.

5. The company does not provide petty cash for the counter’s POS machine! Therefore, if a customer wants to pay in cash, employees have to take out their own money first and give the customer change. After the customer leaves, they then have to find a way to break the large bill (they have to go to another store and buy something in order to get change).

6. Sales bonuses: The company is quite generous! There are monthly targets, weekly targets, and bonuses for selling specific products; as long as you meet them, they pay you. Oh, right! The company has no year-end bonus! No year-end bonus! No year-end bonus! And there is no year-end banquet either! The three holiday bonuses are for the Mid-Autumn Festival, Dragon Boat Festival, and birthday… There is one department dinner every six months! But it takes place in the middle of the night because it can only happen after the department store closes, when everyone gets off work.

This company uses an individual-performance system! You have to stand by the entrance every day and shout: “Hello, welcome! Feel free to try it!” Whoever shouts first gets the customer. Because performance is counted individually, the competition is extremely intense! There will definitely be situations where people snatch each other’s sales!

(Yes! It’s exactly what people online describe as veterans bullying newcomers!)

7. Overtime: The company will tell you that overtime is not mandatory! The clock-in and clock-out times are half an hour earlier or half an hour later than the scheduled shift. You clock in half an hour early when starting work, and clock out half an hour late when finishing work (for overtime or arriving early). Because the company emphasizes individual performance, salespeople who want higher sales bonuses will use their own days off to come to work.

(They do not clock in, so the government cannot catch them working overtime!) Therefore, salespeople often come in to work overtime on their own.

#Bad habit: Because sales are credited individually, almost every salesperson, wanting to close a deal on the spot, will pay out of pocket and sacrifice their own bonus to process the payment! So it is very common to lose around 3,000 on a single massage chair～～～

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At the counter:

The store supervisor:

1. Will verbally bully you. On your first day, they will try to intimidate you! They will tell you that everyone is assigned to an area far from home, and that you, as a newcomer, are no exception!

2. They will repeatedly tell you that they will teach you about the company’s products! But during the first week, they will require you to memorize all of the company’s models and prices (list price, special price, promotional price, and promotional-period price). If you have not memorized them, the supervisor will pressure you intensely and tell you that you are not putting your heart into the job! They will also mock you, saying that you have not absorbed anything and are not making an effort.

3. The store supervisor will frequently use work hours to go to the restroom, supposedly to use the restroom! But they are actually on the phone the whole time! What they most often talk about is the new employee’s shortcomings, and they will exaggerate them, causing everyone to misunderstand.

4. Company policy explicitly requires the counter’s inventory to be checked every day! The store supervisor will not do the inventory count themselves! Whenever there is a problem, they will immediately give you a hostile look.

5. The store supervisor has poor emotional control. They will directly bully you behind your back with coworkers and constantly make sarcastic remarks, causing internal conflict and disputes.

6. The store supervisor has severe depression and bipolar disorder! On their days off, they will repeatedly ask the employees on duty whether the store opened, how much customer traffic there was, and how sales were! This creates enormous sales pressure and is extremely disturbing! They will also continue calling store employees—or other company employees—during their sales staff’s days off to complain about company policies or sales. If the employee responds to the store manager, the store manager will immediately argue: “So I’m not allowed to complain! What do you want me to do?” (It’s extremely like dealing with a scary romantic partner.)

7. They repeatedly say they will train new employees! But whenever a big order comes in, the store manager will directly snatch the sale and handle the order themselves! Then afterward, they will blame the salesperson for failing to meet the sales target!

Please! Don’t come here! Seriously, don’t come!

The air conditioning was very cold, and the interviewer was straightforward and didn’t beat around the bush.

The transportation staff require unconditional cooperation with regular overtime, and there is no overtime pay.

Working overtime beyond the daily limit violates the Labor Standards Act.

Handling container deliveries in the middle of the night is also part of the job.

Even if I had a fresh liver, there’s no way I’d want to work there.

The salary is better than in the department store industry

But that’s only because they cobble it together to reach 30,000

The prestige of a large company

Emotional manipulation is pervasive throughout the company

Using your own days off to attend classes

The employment terms signed before joining are essentially an indenture contract

No overtime pay; you can’t reach million-dollar sales targets without coming in to work overtime

They like to recruit people who have just entered the workforce or are new to sales

They use attractive rhetoric about pushing sales, earning a high salary and making big money, owning a car and a home, being independent, and so on

Cliques and factionalism are severe; all I can say is that it depends on which group you are assigned to

Only those who are obedient and can be exploited by their supervisors have opportunities for promotion and becoming the boss’s favorites

The culture of ingratiation starts with the managers and extends down to the team members

In short, it’s all deception; turnover is high both internally and externally

Coercion and deception are probably the norm

Sales work is creative Bonuses are unlimited The more you work, the more you earn Comprehensive training

Those who love making money can't help but keep rushing to the counter to work overtime Sometimes you make the money but your girlfriend leaves After earning a monthly income of one hundred thousand no one helps me spend it anymore..

No advantages

If the entire management team of the company could be replaced, the company might improve a little.

None

Pros

Can't think of any

Cons

1. The heads of each department are incompetent and only know how to curry favor with the boss

2. The work atmosphere is very poor

3. The HR staff are extremely unsatisfactory

4. A small company with big bureaucracy

1. If you like being psychologically abused, this is the company for you.

2. If you like not being paid overtime, you can’t go wrong choosing this place.

3. If you love sycophantic culture, forming factions for personal gain, and lining your own pockets, this is definitely a good choice!

1. The manager is full of talk about benevolence, justice, morality, and ethics, but turns a blind eye to affairs involving subordinates and female employees.

2. A sycophantic culture is widespread, with factions formed for personal gain.

3. No overtime pay; compensatory leave is granted selectively.

4. Ineffective performance evaluations; those who flatter the boss get higher salaries.

5. No promotion system; advancement and financial success depend on personal connections, not professional ability.

6. Managers have no real authority, so don’t expect to get anything done.

7. Managers of various functional departments lack professional competence; IT depends on sycophancy, while marketing depends on personal connections.

8. The Finance Department makes things difficult for employees at every turn, and the finance manager has difficulty controlling their emotions.

1. The office environment is quite good.

2. Most colleagues are easy to get along with.

1. There are no systems—no systems, no systems, no systems, no systems, no systems.

2. It is a responsibility-based system with no overtime pay; only compensatory leave is available, but requests for compensatory leave are not necessarily approved.

3. You must not be overly lively; you need to be extremely careful about what you say.

4. Procurement has no purchasing authority. After another department negotiates the price, it may suddenly decide after the order is placed that the price is too high and throw it back to Procurement for further negotiation. If you cannot negotiate it down, it is considered your lack of ability.

5. For items with long lead times—more than a month—they will give them to you two weeks before the deadline and say they are needed in two weeks. Or they may send you the files this afternoon and require the printed materials tomorrow. If you cannot do it, it is considered your lack of ability.

6. General Affairs is nominally General Affairs, but in practice includes General Affairs, procurement, payment applications, warehouse management, all repairs and replenishment of consumables for the company and all locations nationwide, inventory management, receiving goods, and more.

7. Procurement has no purchasing authority, and the system has no monthly account-settlement function, so you must manually prepare a table of vendors’ monthly settlement items.

8. Everyone habitually works overtime, so leaving on time makes you seem like an outsider.

9. General Affairs has no petty cash. Every month, you must advance at least NT$10,000 or more out of pocket and then request reimbursement from the company. (This has been requested many times, without success.)

10. Every month, you must spend a great deal of time sorting the stationery and consumable supplies requested by locations nationwide into separate boxes (there are many types of items and many locations). It takes one person two days, while four people can do it in half a day.

11. The company’s systems have been in place for more than 30 years. If someone says the systems can be changed, that absolutely means they are beautifying the truth—then beautifying it again and again. Be extremely careful.

12. General Affairs has so many miscellaneous tasks that it is common to be too busy to submit reimbursement requests, yet you still advance more than NT$10,000 every month. If you do not have time to submit reimbursement requests, it is considered a problem with your own time management.

13. General Affairs employees are busy every day until they leave work at seven or eight in the evening. Requests for compensatory leave may not be approved; if the work is not done well, it is considered your lack of ability.

14. Everyone protects themselves and pushes tasks onto others whenever possible. If you happen to join, remember not to be too helpful. Once you help, it will become something you are expected to do.

15. If a new employee does not start work on the first day of the month, NT$2,000 in perfect-attendance bonus is deducted immediately for that month.

16. There is no grace period whatsoever; being one minute late results in a deduction of NT$2,000 from the perfect-attendance bonus.

17. Salary structure: total salary = base salary + NT$2,400 meal allowance + NT$2,000 perfect-attendance bonus. During the interview or when notified of acceptance, be sure to clarify whether the salary approved by the interviewer is the base salary or the total salary.

18. Every month, General Affairs employees need to go to the company on one or two Saturdays to open the doors for cleaning staff or personnel performing maintenance work. They say you can request compensatory leave, but whether it is approved depends on whether you are favored or whether your perceived ability is good enough.

19. The General Affairs warehouse is unbelievably messy.

20. Senior employees have left behind quite a few problematic unpaid expense claims. If you cannot get them reimbursed, it is considered your lack of ability.