Workplace reviews and discussion: OSIM_新加坡商傲勝全球股份有限公司台灣分公司

1. Working in a department store means unlimited air conditioning.

2. If people ask about your job, at least it’s a well-known foreign company

Interview:

The job bank would post the vacancy and ask you to come for an interview, but they would not notify you whether you passed. You had to ask yourself. Then, just one day before the agreed reporting time, they would tell you that you had passed the interview—but would also change the reporting location.

During the interview, the interviewer would make everything sound very appealing, describing how great the company was and claiming that everything complied with the Labor Standards Act! They also said the company system was very civilized, and that someone would guide new employees and teach them step by step when they first joined.

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Company system:

1. It is a foreign company. Every day, whether early or late, no matter what time it is, the supervisor will send company-related matters. This even happens in the middle of the night. If you accidentally read a message in the group chat without replying, the supervisor will start pressuring the whole group and say things like: “Replying to messages is what you’re supposed to do! This is a matter of upbringing!” They will pressure you relentlessly!

2. Every day, as soon as you turn on the computer, you will see the previous day’s performance rankings for the entire company. If your store is at the bottom of the rankings for that week, you have to write a report.

(There are endless self-review reports to write.)

3. On average, every half month to one month—or even every few weeks—the company will ask you to film a product-introduction video, regardless of whether they need one that day or whether you are busy! Whether you are a new employee or a veteran, you have to film one and upload it to the company-wide group! They even made us do livestreams before!

4. When you report for work, they tell you that for the first two to three weeks you must provide your own white polo shirt, black belt, and khaki pants! They do not provide suitable styles or vendors! If, unfortunately, the store supervisor does not like your khaki pants, you have to spend your own money to buy another pair.

5. The company does not provide petty cash for the counter’s POS machine! Therefore, if a customer wants to pay in cash, employees have to take out their own money first and give the customer change. After the customer leaves, they then have to find a way to break the large bill (they have to go to another store and buy something in order to get change).

6. Sales bonuses: The company is quite generous! There are monthly targets, weekly targets, and bonuses for selling specific products; as long as you meet them, they pay you. Oh, right! The company has no year-end bonus! No year-end bonus! No year-end bonus! And there is no year-end banquet either! The three holiday bonuses are for the Mid-Autumn Festival, Dragon Boat Festival, and birthday… There is one department dinner every six months! But it takes place in the middle of the night because it can only happen after the department store closes, when everyone gets off work.

This company uses an individual-performance system! You have to stand by the entrance every day and shout: “Hello, welcome! Feel free to try it!” Whoever shouts first gets the customer. Because performance is counted individually, the competition is extremely intense! There will definitely be situations where people snatch each other’s sales!

(Yes! It’s exactly what people online describe as veterans bullying newcomers!)

7. Overtime: The company will tell you that overtime is not mandatory! The clock-in and clock-out times are half an hour earlier or half an hour later than the scheduled shift. You clock in half an hour early when starting work, and clock out half an hour late when finishing work (for overtime or arriving early). Because the company emphasizes individual performance, salespeople who want higher sales bonuses will use their own days off to come to work.

(They do not clock in, so the government cannot catch them working overtime!) Therefore, salespeople often come in to work overtime on their own.

#Bad habit: Because sales are credited individually, almost every salesperson, wanting to close a deal on the spot, will pay out of pocket and sacrifice their own bonus to process the payment! So it is very common to lose around 3,000 on a single massage chair～～～

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At the counter:

The store supervisor:

1. Will verbally bully you. On your first day, they will try to intimidate you! They will tell you that everyone is assigned to an area far from home, and that you, as a newcomer, are no exception!

2. They will repeatedly tell you that they will teach you about the company’s products! But during the first week, they will require you to memorize all of the company’s models and prices (list price, special price, promotional price, and promotional-period price). If you have not memorized them, the supervisor will pressure you intensely and tell you that you are not putting your heart into the job! They will also mock you, saying that you have not absorbed anything and are not making an effort.

3. The store supervisor will frequently use work hours to go to the restroom, supposedly to use the restroom! But they are actually on the phone the whole time! What they most often talk about is the new employee’s shortcomings, and they will exaggerate them, causing everyone to misunderstand.

4. Company policy explicitly requires the counter’s inventory to be checked every day! The store supervisor will not do the inventory count themselves! Whenever there is a problem, they will immediately give you a hostile look.

5. The store supervisor has poor emotional control. They will directly bully you behind your back with coworkers and constantly make sarcastic remarks, causing internal conflict and disputes.

6. The store supervisor has severe depression and bipolar disorder! On their days off, they will repeatedly ask the employees on duty whether the store opened, how much customer traffic there was, and how sales were! This creates enormous sales pressure and is extremely disturbing! They will also continue calling store employees—or other company employees—during their sales staff’s days off to complain about company policies or sales. If the employee responds to the store manager, the store manager will immediately argue: “So I’m not allowed to complain! What do you want me to do?” (It’s extremely like dealing with a scary romantic partner.)

7. They repeatedly say they will train new employees! But whenever a big order comes in, the store manager will directly snatch the sale and handle the order themselves! Then afterward, they will blame the salesperson for failing to meet the sales target!

Please! Don’t come here! Seriously, don’t come!