Legacy reviews: 11
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesIf you are assigned to a good store and have a good store manager and pharmacists, there is a lot you can learn.
At stores that sell medical beauty products, the store manager will give rewards, which can be accumulated and exchanged for medical beauty products to take home and use.
Meal breaks are paid, and if your coworkers are easy to get along with and the atmosphere is good, work can be very enjoyable.
Even as a part-time worker, you will feel the pressure of sales targets.
You have to stand all day at work, with no chance or space to catch your breath.
After returning to Taichung, on my first day working at the Taichung store, a pharmacist snapped at me: “Only pharmacists can wear cropped pants. You’re just a part-time worker, so you can’t wear cropped pants.” (The problem is that the uniform consists of a white top and black trousers.)
The pharmacists did not allow part-time workers to sell medical beauty products or health supplements. We were only allowed to do odd jobs and cleaning, as well as constantly restock products. They looked down on part-time workers from the bottom of their hearts.
There are mid-year and year-end bonus schemes, birthday cash gifts, and gift vouchers for each holiday. The benefits are acceptable.
They violate the Labor Standards Act by requiring excessive overtime and do not allow employees to clock in or out, leaving no record of the extra hours worked.
There is no manpower, yet they keep opening new stores, making one person do the work of two!
The job posting says 8 hours of work per day and 8 days off per month.
In reality, it is 12 hours a day, and you should be happy if you get any days off at all.
Management keeps making empty promises, while frontline employees have to take responsibility when the work cannot be completed.
If you are not submissive enough, do not come to COSMED.
You can get employee discounts, and the employee welfare committee’s gift vouchers are also quite generous. You can find out when discounts are available and purchase daily necessities at lower prices. There are small bonuses for the products sold, which are transferred to your salary after being tallied.
Store managers all have neighborhood groups. After joining, you can see who lives around the store.
The bullying situation is as described in the previous posts; those with a strong sense of justice should think twice before joining.
Chain companies don’t go under.
If the store you work at isn’t good, cliques may ostracize and bully you. Some supervisors may feel that it is not a serious issue and may not actively address it. When many people encounter this kind of problem, the person being ostracized is usually the one who leaves. The pay is actually about the same as in other jobs. If you care about the work atmosphere and your psychological well-being, I recommend not trying this job rashly.
Follows the Labor Standards Act. There is an allowance for working past 10 p.m. The workday is 7.5 hours plus a 0.5-hour break. Except when changing shifts, you can leave work on time. Overtime is paid. It's a job you could stay in until retirement.
There are many long-timers, and the bullying culture is quite serious. If you stay long enough, you could also become a long-timer and bully others.
Complies with the Labor Standards Act
There is a store allowance for working at the store.
1. The pace is too slow, and you’ll get severely berated. If you don’t do well, the store manager will constantly chew you out (repeatedly question why you didn’t get things done), or you may be bullied because no one will help you (the store manager even leads by saying not to help).
2. Depending on the store, some part-time employees may have worked there for a long time. If they are more familiar with the work than you are, they may look down on you (some part-time employees act arrogantly for no apparent reason). Others may insist on taking over your task while you’re doing it, perhaps because they like to show off.
3. If the mystery shopper gives a poor evaluation, the store manager will pin the blame on you (regardless of whether you were the person on duty who was evaluated at the time).
4. If there are few customers and poor sales, they will turn around and criticize you, asking why you didn’t achieve the target.
5. If sales targets are not met, you will be pushed to write a long series of reports in the group chat, explaining why the target was not achieved, what you will do about it, or what you have done to try to increase sales.
6. Overall, I think it mainly depends on which store you are assigned to. If everyone at your store has worked there for a long time and you are the least experienced person, you had better look after yourself.
7. You will be required to engage in face-to-face sales: when customers enter the store, you must introduce products to them (what they call face-to-face sales). They will also ask you to take photos as a record (they will ask for your consent when you enter).
Summary: Working there requires you to be fast. There is a required completion time for every task. People who adapt quickly and well are more suitable. In addition, because face-to-face sales are required, it is better suited to people with strong sales skills.
They do, more or less, comply with the Labor Standards Act.
There is sales pressure every day
Mystery shoppers are not allowed to come in and relay company matters either
If sales do not improve, supervisors often ask you to change the in-store layout
You may be transferred to another store, so it is best to hope that the people there are easy to get along with
If management does not like you, they will bully you until you leave
Headquarters position interview
Near an MRT station
I was notified the afternoon before that the interview would be the following morning, without being given sufficient time to prepare. It felt somewhat disrespectful to the interviewee.
As soon as I sat down for the interview, HR started asking about the details of my work history from my first job, as if checking my identity. Some questions seemed pointless, and they asked one question after another. After HR finished, another supervisor took over the questioning. It was apparent that they had not prepared the questions in advance.
Finally, after briefly looking through my portfolio, they gave me a laptop and had me go to the meeting room next door to complete a computer test. The test question was simply to write a passage and its dimensions on a piece of paper (that's right—it was written during the interview, and the back of the paper was my résumé!). It was the first time I had encountered such a slapdash test. After it ended, no one even escorted me out. I went to the reception desk and asked them to find HR for me, and HR said over the phone that I could leave.......
Throughout the entire process, they never mentioned the salary, company policies, career development, or anything else about the position. They also did not clearly explain the job responsibilities or give me any time to ask questions. This was truly the first time I had encountered such an absurd interview, and I wasted more than two hours filling out a pile of paperwork and taking tests.
There is one regular day off and one flexible day off per week. There is a night-shift allowance. The 30-minute meal break is paid (but if you do not want to eat, you cannot simply use it to rest).
They honestly and clearly state that you may have to work until the early hours of the morning 2–3 days a week.
Some stores require working until the early hours of the morning. Weekly shift scheduling (it is unclear how many days in advance the following week’s schedule is announced).
You need to cooperate with the company and be willing to transfer to stores within a commuting distance that you can manage.
Two days off per week, but the shifts are not consecutive.
Some stores violate the Labor Standards Act. Sometimes they ask you to work the night shift until 11 p.m., then call you in for a meeting the next day at 9 a.m. Overtime beyond the legal limit is not paid as overtime.