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Sent an interview invitation (to the interviewee)~ Asked whether I was interested in attending~~~ Read the message but did not reply; called to ask, and was told to leave a message (then what is the point of setting up a message window for interviewees?)~~~ Very passive company, leaves a very bad impression....
Can't think of any.
Even though my résumé was available on the job site, during the interview it felt like they hadn't familiarized themselves with the person coming in for the interview at all. I still had to fill in personal information on-site, and the salary wasn't as high as stated on the job site either. It just felt like I had been deceived.
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Last year, I interviewed for an accounting position. We had originally agreed on a start date, and after the interview I told the boss that I had been ill before, but that my treatment had now ended and I only needed regular follow-up appointments. Unexpectedly, the boss’s expression changed, and she pressed me about my condition—why I still needed follow-up appointments and why I would need to take time off for them if the treatment was already finished…. After that, she became very vague about my upcoming start date, only saying that she would have HR send me a notice. She also complained that my requested salary of 32,000 was too high, saying the company could only scrape together enough from here and there to pay me. Several days passed without HR sending me a start-date notice. I still assumed they were just too busy and had forgotten, and that the job was still available. A few days later, I unexpectedly received another interview invitation. Completely confused, I replied, “Wasn’t it agreed that I could start work on the scheduled date? Why are you sending me another interview invitation?” The company replied that it had been sent by mistake.
I contacted 104 customer service, and they told me that the system operation was very clear, so it was virtually impossible to click the wrong option by accident. I thought this was clearly discrimination against me for needing follow-up medical appointments because of my illness. When the company later sent me a start-date notice, I declined it and also reported the company to 104.
Now that I’ve seen the experiences of former employees of this company online, I’m so glad I never ended up working there. I’m about to complete one year at my current job, earning 40,000. I don’t have to work overtime, and my supervisor and boss have no objection to my taking time off for follow-up appointments. They even proactively rearrange my workload so that I can focus on attending my appointments.
By the way, regarding overtime, the boss at this company told me, “I never asked everyone to work overtime. You all just love the company so much that you insist on staying late and working overtime yourselves.”
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The interview was scheduled for around 11:00, but I ended up waiting for half an hour. They didn't explain whether the supervisor was in a meeting or not—they just left me waiting. I recommend not going and wasting your time!
Short commute / two days off per week
Very low pay (base salary + performance bonus + perfect-attendance bonus)—even lower than the hourly wage of 166 for 22 working days (8 hours/day). During the interview, they do not clearly disclose that the advertised high salary is actually low. Overtime requires submitting an application form. Employee turnover is “extremely high.” The company has no standard work procedures; everyone does things their own way. I even doubt whether the data in the ERP system has been entered correctly. The inventory quantity is lower than the shipment quantity. They say not to worry about it and just key it in. Even when sales amounts are incorrect, they still say not to worry about it. (No wonder the accounts are a mess!)
Everyone takes on several different roles and cannot focus exclusively on their own position. Work is unevenly distributed, and besides their own duties, employees also have to support packaging and shipping. The entire workflow is a complete mess, with bits and pieces handled here and there. It is basically just waiting for problems to explode…
The environment is extremely cramped. The air does not circulate. They are very reluctant to turn on the air conditioning. The computers are not fully equipped. Toward the back of the office, a section is separated from the warehouse by a transparent plastic curtain. Many laundry detergents, cleaning products, and other items are stacked behind the plastic curtain, giving off a strong fragrance.
Certain people always say that they are very busy, but when everyone is busy packaging shipments, they clock out first and leave others to work overtime. Yet when everyone normally leaves work on time, they are busy working overtime until very late.
Conclusion: The company has no structure, and even less in the way of proper work procedures, so simple tasks are often made unnecessarily complicated.
1. Convenient commuting to work for people living in the Sanchong and Luzhou areas
1. The company's employee turnover is "particularly high."
The business assistants' average tenure doesn't even exceed the three-month probationary period; the longest was no more than six months. The longest-serving full-time sales employee stayed for only one year (I found this out by looking through the work reports of former colleagues). During the two months I worked there, 4–5 business assistants came and went, and in the end, one newly graduated woman stayed on.
The work handover situation was also terrible. Even some experienced employees didn't know how to do many things. The colleague who trained me taught me only a little about the business before quitting, leaving me to call the contacts at the shopping platforms for guidance whenever I encountered problems. Asking the bosses was useless because they didn't really understand it either, so the problems still came back to me. Personally, I think people with sales experience can handle it, but fresh graduates or people switching fields would find it mentally exhausting ^_^
2. There are tons of miscellaneous tasks outside the scope of the job.
Since it's a small company and they couldn't hire an accountant or warehouse staff, the sales team has to help handle accounting matters related to issuing invoices and also pack products for shipment. The boss would even ask "colleagues from the design department" to pack orders.
3. Overtime is frequent, and the overtime pay is very low.
Because the shipping volume is high and there aren't enough staff, we often had to work overtime until very late. The HR person calculating overtime would also deduct some hours from probationary employees (for example, 2.5 hours would be counted as only 2 hours), while she didn't really dare deduct from full-time employees. I calculated the overtime pay directly by dividing the amount by the number of hours—it came to about NT$138 per hour (for everyone's reference).
Regarding salary, the boss mentioned a "perfect-attendance bonus" during the interview, but did not say that it was included in the salary. For example: the stated salary is NT$28,000, but in reality it is NT$27,000 + NT$1,000 (perfect-attendance bonus). If you are late once during the month, that NT$1,000 is gone, and your salary immediately becomes NT$27,000, with the lateness deduction subtracted as well. There is also no bonus for the three major holidays. I did not receive one at Dragon Boat Festival, and when I later privately asked other colleagues, they said there was no three-holiday bonus.
4. The colleague responsible for purchasing and HR often picks and chooses what work to do, always handling the easiest tasks. While other colleagues were helping pack and ship orders, she would claim that she hadn't finished her own work and then sneak off to clock out when quitting time arrived, while everyone else was busy. She often asked other colleagues to handle her work for her (such as taking inventory and receiving goods), and frequently asked other colleagues to run errands outside.
There was also a colleague with an English name containing the letter U who loved ordering other colleagues around to handle miscellaneous tasks for her (opening the door to receive deliveries, answering calls and handling customer complaints, prioritizing the packing and shipment of products from the shopping platform she was responsible for, and so on). She even handed parts of her own work to others (such as asking them to handle various business-related tasks for the shopping platform she was responsible for), and she often spoke to all colleagues at the same level in a "commanding tone."
Personal thoughts:
During my interview, I applied for the position of social media editor, but the boss told me to first take on the business assistant role. She said that once I was promoted to a full-time position or became familiar with the sales work, I could take on the original social media responsibilities.
I learned all the sales operating procedures in less than a month (I was already handling the work independently starting on my second day). Later, I told the boss that I had gotten the hang of the sales work and asked whether I could take on the original social media responsibilities. The boss said I should continue handling sales work and that she would let me handle it when the time came. I later discovered that the social media product-introduction posts were being handled by a colleague in the design department. That colleague was already overwhelmed with their own work: besides revising drafts and being called to help pack orders, they also had to make the posts. I thought the work allocation was extremely strange, and it also felt as though I had been forcibly assigned an unwanted "crappy job" (sorry—I had only recently entered the workforce and didn't have much experience). Not long afterward, I resigned.
Finally, the person I hated the most was the HR person.
The salary payment I received upon leaving was calculated incorrectly. She deducted NT$10 from me for supposedly being five minutes late too many times. I raised the issue with her, but she neither read nor replied to my message. I thought, fine, it's only NT$10, but I was still really upset inside. It's truly embarrassing for a company to nickel-and-dime its employees like this, deducting a little here and a little there ^_^