1. Convenient commuting to work for people living in the Sanchong and Luzhou areas

1. The company's employee turnover is "particularly high."

The business assistants' average tenure doesn't even exceed the three-month probationary period; the longest was no more than six months. The longest-serving full-time sales employee stayed for only one year (I found this out by looking through the work reports of former colleagues). During the two months I worked there, 4–5 business assistants came and went, and in the end, one newly graduated woman stayed on.

The work handover situation was also terrible. Even some experienced employees didn't know how to do many things. The colleague who trained me taught me only a little about the business before quitting, leaving me to call the contacts at the shopping platforms for guidance whenever I encountered problems. Asking the bosses was useless because they didn't really understand it either, so the problems still came back to me. Personally, I think people with sales experience can handle it, but fresh graduates or people switching fields would find it mentally exhausting ^_^

2. There are tons of miscellaneous tasks outside the scope of the job.

Since it's a small company and they couldn't hire an accountant or warehouse staff, the sales team has to help handle accounting matters related to issuing invoices and also pack products for shipment. The boss would even ask "colleagues from the design department" to pack orders.

3. Overtime is frequent, and the overtime pay is very low.

Because the shipping volume is high and there aren't enough staff, we often had to work overtime until very late. The HR person calculating overtime would also deduct some hours from probationary employees (for example, 2.5 hours would be counted as only 2 hours), while she didn't really dare deduct from full-time employees. I calculated the overtime pay directly by dividing the amount by the number of hours—it came to about NT$138 per hour (for everyone's reference).

Regarding salary, the boss mentioned a "perfect-attendance bonus" during the interview, but did not say that it was included in the salary. For example: the stated salary is NT$28,000, but in reality it is NT$27,000 + NT$1,000 (perfect-attendance bonus). If you are late once during the month, that NT$1,000 is gone, and your salary immediately becomes NT$27,000, with the lateness deduction subtracted as well. There is also no bonus for the three major holidays. I did not receive one at Dragon Boat Festival, and when I later privately asked other colleagues, they said there was no three-holiday bonus.

4. The colleague responsible for purchasing and HR often picks and chooses what work to do, always handling the easiest tasks. While other colleagues were helping pack and ship orders, she would claim that she hadn't finished her own work and then sneak off to clock out when quitting time arrived, while everyone else was busy. She often asked other colleagues to handle her work for her (such as taking inventory and receiving goods), and frequently asked other colleagues to run errands outside.

There was also a colleague with an English name containing the letter U who loved ordering other colleagues around to handle miscellaneous tasks for her (opening the door to receive deliveries, answering calls and handling customer complaints, prioritizing the packing and shipment of products from the shopping platform she was responsible for, and so on). She even handed parts of her own work to others (such as asking them to handle various business-related tasks for the shopping platform she was responsible for), and she often spoke to all colleagues at the same level in a "commanding tone."

Personal thoughts:

During my interview, I applied for the position of social media editor, but the boss told me to first take on the business assistant role. She said that once I was promoted to a full-time position or became familiar with the sales work, I could take on the original social media responsibilities.

I learned all the sales operating procedures in less than a month (I was already handling the work independently starting on my second day). Later, I told the boss that I had gotten the hang of the sales work and asked whether I could take on the original social media responsibilities. The boss said I should continue handling sales work and that she would let me handle it when the time came. I later discovered that the social media product-introduction posts were being handled by a colleague in the design department. That colleague was already overwhelmed with their own work: besides revising drafts and being called to help pack orders, they also had to make the posts. I thought the work allocation was extremely strange, and it also felt as though I had been forcibly assigned an unwanted "crappy job" (sorry—I had only recently entered the workforce and didn't have much experience). Not long afterward, I resigned.

Finally, the person I hated the most was the HR person.

The salary payment I received upon leaving was calculated incorrectly. She deducted NT$10 from me for supposedly being five minutes late too many times. I raised the issue with her, but she neither read nor replied to my message. I thought, fine, it's only NT$10, but I was still really upset inside. It's truly embarrassing for a company to nickel-and-dime its employees like this, deducting a little here and a little there ^_^