This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesThe company’s cat is very cute
The boss watches the surveillance cameras every day like a madman, deducts an hour from our break, and only allows us five minutes to eat. This violates labor laws. They also require us to eat things that can’t be eaten with utensils, so my coworkers and I eat 7-Eleven rice balls and things like that every day. If you take a sip of water, the boss calls and yells, “Did I hire you to come drink water?
If a customer doesn’t want to buy anything, the boss calls the store and asks my coworker why the customer didn’t buy anything, making it sound like it was the coworker’s fault.
Whenever customers come into the store, if even one employee hasn’t spoken to them, don’t doubt it—the store will immediately receive a call. Once, five employees were all helping the same group of customers and had already introduced the products to them, but the boss didn’t know the five customers were together and called to chew us out. It felt incredibly unfair.
Every day, going to work with my coworkers felt nerve-racking. I was assigned to a store with a particularly unreasonable manager. The manager pulled out an entire book of phone models and told me to memorize it, then said there would be a test ten minutes later. Who could memorize that? It was clearly making things difficult for people.
When I joined, the interview made it sound like it would be easy to earn NT$50,000–60,000 a month, but in reality it was only a little over NT$20,000 or NT$30,000. They could deduct money for anything. No matter how hard or seriously you worked, it didn’t matter: whenever the boss felt unhappy or was in a bad mood, they would deduct all the money. Coworkers who slacked off terribly actually received more pay than those who worked diligently. Whenever someone reported a violation of labor laws, the company would change its internal policies and then tell the employees.
Working there eventually pushed me to the point where I nearly felt like I was breaking down.
My coworkers and I were ultimately very relieved that we resigned!
There aren't really any advantages.
1. The salary is not transparent: a basic salary of 25,000 plus a 5,000 basic allowance bonus. However, this bonus can be withheld or deducted at any time due to the boss's business-related mood or because of being late. If the boss thinks you are not serious enough or have not met his requirements, he may threaten to take it back. Being 10 minutes late means losing 1,000. After deducting labor and health insurance from 25,000, you end up with roughly 23,000 to 24,000. If there is a staff shortage, you may also be required to work overtime on what would otherwise be an every-other-weekend schedule.
2. The training is a complete mess. Everything is taught all at once, and there is no formal SOP. The stores people are assigned to are usually also stores that do not make money, because the veteran employees are assigned to the profitable stores, allowing them to earn performance bonuses and making them willing to stay. New employees leave because they cannot earn any bonuses or feel uncomfortable after training. The turnover rate is very high, and then they act surprised: “Why are there so many overly delicate young employees?!”
3. It is difficult to take the days off you actually want. Usually, you do not make your own schedule either, but you can inform them in advance if you have something to do. One day of personal leave must be requested one month in advance, and two days of personal leave must be requested two months in advance. Sick leave, however, is very difficult to get approved. Usually, they hope you will continue working unless you are seriously ill; otherwise, there is no one available to cover for you. Some people come to work with a fever and just tough it out until the end of their shift.
4. So far, no one has received the so-called year-end bonus or the bonuses for the three major holidays. There is also no overtime pay when you leave work late, and there is no annual company banquet. This year, I heard the boss say there would be one, but it is still uncertain. Maybe it will be canceled if he happens to be in a bad mood recently. In short, the benefits are poor.
5. The boss really likes employees who make money for him and employees who work extremely hard and do a lot of overtime (which is understandable), but his attitude is incredibly condescending and very unpleasant. Sometimes he watches the surveillance cameras like a pervert to see what you are doing, then calls to criticize you and tells you, “You may not know me, but I’m very tough. I can fire you at any time.” Yet he is not even the person responsible for recruiting; that is still handled by the store staff. What a joke.
6. In the past few months alone, more than ten people have left. I advise everyone not to apply randomly. Another wave of departures may happen after the New Year. All the promises they made at the beginning really were just empty promises.
If there is anything else you want to ask, you can keep asking. I will come back and answer when I have time.
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1. If a store’s performance is poor, the company cuts the salaries of full-time store employees, asking whether they want to resign or accept the pay cut. This is essentially a disguised, unilateral pay reduction that makes employees feel extremely insecure about working for this company.
2. Any minor issue can result in a written disciplinary notice (five or more notices lead to a deduction of approximately 20% of the bonus).
3. There are a lot of surveillance cameras, and employees are watched all day to see whether they are slacking off. Once, while I was eating in the break room and watching a video on my phone, a coworker called me and said the boss told me not to watch videos. -_-? At that moment, I was completely stunned and speechless. (Isn’t there supposed to be one hour of break time per day? You might as well tell employees to stand while eating.)
4. Being 18 minutes late results in a NT$1,500 deduction (because being 10–20 minutes late lowers you to Grade B, resulting in a 30% deduction from your bonus).
5. Time off is prohibited on Saturdays, Sundays, and holidays, and personal leave must be requested one month in advance.
6. When laying off employees, the company tells them to go home that same day, without any notice or providing them with time to find another job—absolutely nothing! All I can say is that this is a very low-class way to handle things.
7. Store transfers are not discussed with you. What they say goes; if you don’t like it, resign.
8. Employees are expected to be professional, but no training is arranged, and no vendors are invited to provide courses.
(譽盛世和實業/譽盛實業/世和實業)(膜點子/APPLE'S NEW/YOSEI)
1. Improve your ability to become familiar with people within three minutes.
2. Become more proactive.
3. Your attention to detail increases by more than just a little (careless friends, take note!).
4. Learn how to apply screen protectors and gain knowledge about various types of phone cases.
5. The head office has an extremely cute cat.
6. There is a trainer system, so you will not be abandoned.
7. As soon as you join, you are considered an official company employee and receive labor and health insurance (however, you can only start having your performance calculated like everyone else after passing the exam. You do not necessarily have to pass on the first attempt; as long as your performance is not too poor, it should be fine.)
1. Every store has countless surveillance cameras watching the “store employees” from every angle, with no blind spots. The boss and HR at headquarters love keeping tabs on every store employee’s every move and are ready to call you, as if they were filming *The Tenants Downstairs*. (This astonishing need for control.)
2. The people at headquarters act as if their eyes are on top of their heads. I do not know what they are so proud of; they act as if they are superior to everyone else.
3. You may receive demerit points for any trivial matter.
4. The boss says they do not want to raise robots, but their employee training and requirements are gradually turning everyone into robots. Everyone has to follow their SOP; if you do not, you are considered disobedient.
5. The boss’s famous saying: “Don’t tell me there’s no one!”
6. The stores are very close to one another (especially in the East District—there is one within less than a five-minute walk of another), and of course each store’s sales are calculated separately.
7. If a small store does not make 30,000 on a weekday, or a large store does not make 50,000 or 60,000, you will be severely reprimanded. On weekends, a small store making less than 40,000 or 50,000, or a large store making less than 70,000 or 80,000, will also get harshly reprimanded. When things are going well, the rewards are very small (doing well is considered the bare minimum); during the off-season, there are many punishments (poor sales are considered unacceptable). So how is that even an off-season...? Sometimes the sales target for a small store is even higher than that for a large store (but who changes phone cases, screen protectors, and charging cables every day, especially when the prices are so high? As far as the company is concerned, there is no such thing as merely browsing).
8. No matter what goes wrong, it is always the store employees’ fault.
9. The turnover rate is incredibly, incredibly high. New hires do not stay long, and experienced employees cannot be retained. In less than a year, you may find that hardly any of the people you knew at the store are still there. (The boss often says our company benefits are exceptionally good and asks, “Go outside and see who else is like us.” However, they only compare us with worse companies. Still, while we may not be as good as those above us, we are at least somewhat better than those below us.)
10. The company basically makes decisions first and announces them afterward. For example, when they suddenly change the salary payment date or the allocation of the amount, an announcement is only issued after a large number of store employees call headquarters to ask about it.
11. Store transfers are extremely last-minute, with zero discussion and zero preparation. You may receive a phone call ordering you to transfer to another store immediately.
12. If sales are poor during the off-season, the company may call you while you are on leave and lecture you for ages, or call you when the store is extremely busy and order you back to headquarters to be berated (regardless of whether there are customers in the store; if this causes you to lose customers, they act as though it has nothing to do with them).
13. The boss is rather emotional (I seem to remember they are a fire sign... try to understand...).
14. Schedules are made based on odd- and even-numbered dates. Employees at large stores may get Saturdays off, but an unexpected store transfer means you cannot take the day off. HR says, “Who’s responsible for you? Figure it out yourself.”
15. There is sometimes malicious competition between stores (especially nearby stores—there is no helping it, since poor sales will get you criticized).
16. Rumors spread extremely quickly, whether at headquarters or between stores.
I cannot think of anything else for the moment. If you are interested, you can go experience it for yourself.
(Although some things can be somewhat understood from having worked other jobs, that attitude still makes people feel extremely frustrated.)
Oh... a small number of employees are sent EIP notices after leaving, informing all the stores of things that may or may not be true. (If you have decent logic, you will often find the story contradictory.)
I don't know.
The boss wasn’t on-site, and HR said they would arrange a time for a second interview after the boss returned.
A few days later, when I followed up, they simply said I had not advanced to the second interview.
What was the reason? They gave excuses such as organizational restructuring... and so on.
What a ridiculous situation.
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I don't know what the interview was about. The entire interview process and conversation were completely meaningless and a waste of time.
A cat will keep you company while you fill out your basic information (I’m a cat person).
I saw some reviews saying that the company smells because of the cats, but I didn’t notice any smell myself—it might be because the air conditioning is turned up really high!
The HR interview was fairly relaxed and didn’t include any overly tricky questions.
Before the interview, I saw people saying that HR had a bad attitude, but I thought they were fine—the whole process was pretty friendly!
If you’re allergic to cats, you really can’t work here—haha.
The base salary for store positions is relatively high, but there are also a lot of responsibilities to manage.
I previously worked at a store with very little management, so I may need to adjust my mindset a bit.
The interview requires going to the company headquarters and takes approximately one hour.
The interview explanation is very detailed, so you can gain a clear understanding and make an informed decision about whether to choose this job.
There is comprehensive training.
The company feels quite strict and has quality requirements for store personnel.
However, it has systems in place, and the salary is decent.
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Besides the poor company atmosphere, the finance and accounting department is extremely pretentious—I don't know what they're being pretentious about.
Hello? You're just a specialist, not a supervisor, okay?
The interview experience felt pretty good overall
Cons: It felt like you always had to follow instructions when doing your work
You couldn't have your own opinions
The salary and benefits weren't good enough to put up with the frustration
Some colleagues were nice, but not all of them
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Head office is constantly looking for faults with the stores.
The atmosphere at head office is very poor, and turnover is extremely high, because the attitudes of some people largely affect the turnover rate.
Job seekers, please think carefully. Regardless of the position you apply for or are hired for, do not put yourself in a situation that will leave you dealing with chaos afterward.
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Seeing others share this, I really feel that HR has serious problems
The HR interviewer had an extremely bad attitude—acting incredibly arrogant?
Don't bother going to the interview anymore
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The HR attitude is poor
Two cute fat cats
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Regarding the interview
After I entered the company, HR had me fill out a few forms with basic information. The forms even asked what I thought about life planning. The company’s two big fat cats were the only highlight. There was fur everywhere, and the area near the meeting room even had a litter box that smelled pretty bad. The whole office used air freshener dispensers, but the scents were uneven and somewhat unpleasant. Most importantly, it was very stuffy, and the air circulation wasn’t good.
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Regarding the job
I feel that everything in the company is controlled by HR—it just depends on whether she likes you. I was disliked (I don’t understand why they still asked me to come to work). Then, at noon on my first day, I was fired for a strange reason. They said, “Oh, your attitude wasn’t very good on your first day, and when you ran into problems, you didn’t ask questions.” (Did you see me asking? What are you talking about?)
Then she kept going in circles and targeting me, trying to make me leave. Of course I wanted to defend myself. I told her, “Uh, I did ask.” And when there’s a problem at work, shouldn’t you first look for a solution yourself, and only ask someone if you still can’t solve it? That way you don’t keep troubling people, and you’ll also remember it better.
She also said I was talking back to her. Yet she hadn’t explained the salary clearly either (the boss said that with serious effort, getting up to 30,000 would be no problem; I only found that out later), but she didn’t tell me anything. She wouldn’t even give me a direct answer about whether there would be a raise after the probation period. A company whose salary can only afford to be 25,000—yet it still expects to be treated like royalty? I advise anyone who doesn’t get along with HR not to stay even after observing the workplace. She only likes extremely obedient and quiet women.
That’s all. I hope this helps more people avoid being humiliated by low-paying companies and wasting their time. Good luck to everyone looking for a job!
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They write a lot in the job description, but during the interview it felt like they didn’t value each candidate. It felt pretty bad.
There aren't really any advantages.
All of the company's shortcomings are caused by the boss! He only ever criticizes others and never realizes that everything is thanks to him.