華藝創意有限公司

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Cons

1. A responsibility-based system: if telesales staff do not make 30 effective calls, they are asked to “voluntarily” stay until 7 p.m. In addition, they have to find their own leads. The company provides no resources—not even a shared company email account or anything similar. If they need one, they have to set it up themselves or use a private LINE account to send information.

2. They deduct from the base salary. Regardless of how much sales performance you have, you are required to close 10 deals per month. Each deal short of that results in a direct deduction of NT$5,000.

3. If a telesales employee arranges an interview with a business, but the business cancels for personal reasons, the telesales employee is still charged. The reason given is that this wastes the time of the staff responsible for conducting interviews and writing articles. However, all of the writers are part-time workers who only go when there is an interview; there are no full-time writers at all. Therefore, when an interview is canceled, it wastes the part-time interviewers’ time and disrupts their schedules. The company says this policy is intended to make “telesales employees pay close attention and confirm arrangements with businesses so they do not cause trouble for the interviewers.” But when you think about it, why not hire full-time writers instead of using only part-time workers? Assuming the fee is NT$1,000 per article, they would need to write at least 24 articles a month to earn the basic monthly salary of NT$24,000. But how could one person possibly write 24 articles a month? So if the company hired full-time writers, it would only waste money on salaries. Instead, it shifts the risk of cancellations onto frontline telesales employees. What an unbelievable company, right?

4. The system is very chaotic, with multiple sets of rules and no consistency.

5. To put it plainly, they wave the banner of dreams, turn other people’s stories into books, and then require the businesses themselves to pre-order 50 copies. At NT$360 per copy, 50 copies cost NT$18,000—paying NT$18,000 to buy your own story. It is truly ridiculous. (And the price went up later.)

6. The writing in the books is terrible, and the layout is also very ugly.

7. In short, it is a short-sighted, profit-driven company that does not develop lasting products and operates solely through a “partnership” model. We will see how long it can hold out.

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I applied for position A, and they called to explain that the job involved business development and telemarketing, which was completely different from the position and job description posted on the employment website. They then acted as if they couldn't accept that I did not meet the requirements for this position. It felt awful.

To be honest, there really aren't any advantages. The only thing is the afternoon tea brought back by the interview staff, which was also given by a client! But we only get to have it twice a month.

They deduct from the base salary, and you have to complete 10 cases per month! I completed nine and didn't receive any bonus! They even deducted 5,000 from my base salary-!

They didn't enroll me in labor or health insurance from my first day at the company, which is illegal-!

You can cultivate your character here ^_^

1. The boss's moods are unpredictable, and her way of handling things is extremely immature. She has very low standards for the quality of publications, only seeking to make money in the short term rather than pursuing the long-term development of the brand, and often gets into disputes with clients.

2. Of the benefits listed, the ones that actually exist are probably afternoon tea, company dinners, and the annual year-end party. However, the boss often likes to use various fancy-sounding pretexts to pressure restaurant clients she works with into providing free food to share with employees. To some extent, this is an employee benefit, but when you are in a role that has first-line contact with clients (conducting interviews) and understand how difficult it is for them to run their businesses, you will seriously question the boss's character.

3. You clock in when you start work, but leaving work is based on responsibility. For example, if you work as an interview editor and have to travel outside Taipei, you need to set off before working hours. Depending on the distance, you may still be in another city or county after working hours, and you still have to arrive at the company at 9 the next day. Don't even dream of compensatory leave or overtime pay~ Also, if you spend all day Friday out conducting interviews, the boss will “hope” that you finish writing the articles over the weekend. If you cannot hand them in when you arrive at work on Monday, there is a high chance she will lose her temper (depending on her mood that day ^_^).

4. The company's turnover rate is extremely high. Anyone who stays for more than a year can only be certified as lacking ability; those with ability have already escaped~

5. Freelancers may not receive payment for their articles because the telemarketers failed to properly confirm the terms of cooperation with the shops. Then the boss will pressure you by saying that since the cooperation was not finalized, no article fee will be paid. In other words, after going out to conduct interviews and submitting your writing, you may end up having worked for nothing~

6. There is simply too much to say.

Welcome to join us here in sharing the hardship and cultivating your character ^_^