Sources and scope
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelines0
LOL, you work yourself to death, but the salary is only 25,600, plus a bunch of contract bonuses that sound great on paper. The meal allowance only brings it to 34,000.
For each customer, you only get a 70-dollar headcount fee. No matter how much the customer spends, you obediently receive just 70 dollars. Yet the company still demands that employees sell more courses.
You work customers to death every day. The scheduled break is supposed to be one hour, but the appointments are always completely booked, so you never actually get a full hour’s break.
When you raise this with your supervisor, they only say, “That’s just how the service industry is.”
Oh, and the 2,000 attendance bonus is also included in the 34,000. If you’re one minute late, you end up as an idiot earning only 32,000 for the month—and you still don’t have time to eat.
One person has to do multiple jobs: handle consultations, manage all front-desk administration, deal with the overwhelming workload, run to the front desk to answer calls, and do the cleaning as well.
The checkout work before leaving every day is so busy that you end up working overtime almost every day.
Seriously, run for your life!
0
LOL, you work yourself to death, but the salary is only 25,600, plus a bunch of contract bonuses that sound great on paper. With the meal allowance, it only comes to 34,000.
You get only 70 per customer as a headcount fee. No matter how much the customer spends, you obediently receive just 70. Yet the company still expects employees to sell more courses.
Every day you work yourself to death serving customers. The scheduled break is supposed to be one hour, but the appointments are always completely booked, so you never actually get a full hour’s break.
When you raise this with your supervisor, they only say, “That’s just how the service industry is.”
Oh, and the 2,000 perfect-attendance bonus is also included in the 34,000. If you’re one minute late, you become an idiot who gets paid only 32,000 for the month—and you still don’t have time to eat.
One person has to handle multiple roles: consultations, all front-desk administrative work, answering phones at the front desk while extremely busy, and cleaning.
The end-of-day checkout is so busy that you work overtime almost every day.
Seriously, run away as fast as you can.
There aren't really any advantages.
Caregivers have to juggle multiple roles: doing managers' work, working the front desk, and working overtime to serve customers.
Yet the pay is the same as that of front-desk staff who slack off.
The supervisors are very good at deceiving people and making empty promises.
In the end, they just say they made a mistake and ask for understanding.
As long as you know how to curry favor with upper management, you can be promoted to supervisor even if you basically can't do the actual work.
Even after working yourself to death serving customers, you only get a little over 50 dollars.
The turnover rate is extremely high.
Once people come in and discover the problems, they all leave.
Those who have worked for over two years are considered extremely senior employees.
There aren't many advantages.
The turnover at the store is very high, and they can never fill all the positions.
When something happens at the store, whether someone stays or leaves depends on their seniority and experience.
Those with strong abilities have gradually left.