Legacy reviews: 11
This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
Read the community guidelinesEmployees get a discount on purchases
A certain colleague is very difficult to deal with and will make baseless reports to management.
There are many things to do, and your work is constantly interrupted. Sometimes it’s just pointless meetings.
You have to handle everything under the sun, but there’s no overtime pay. They really like making you stay after work. They’re hiring recently—I sincerely advise against it.
All colleagues outside the family-owned business are great!
1. The salary is extremely, extremely, extremely low. Even if they promise during the interview that it will be adjusted, do not believe them. Employees who have worked there for several years have never received any adjustment before leaving. Will new hires have a chance?
Claims that bonuses will be paid are also lies. Even when there are bonuses, they are pitifully small, like charity, and over time they will reduce them for various reasons.
2. The advertised position is “e-commerce listing assistant,” but the actual duties are: sales + customer service + graphic design + purchasing + miscellaneous errands + serving a manager with princess syndrome + completing every reasonable or unreasonable task assigned by the manager with princess syndrome.
3. It is best to keep written records of everything. No one in the family seems to remember anything properly: they never remember what they said or did and then try to pin it on employees.
4. This family has an extremely, extremely, extremely strong need for control. Except for the restrooms and their own offices, the entire company is filled with surveillance cameras—installed everywhere with absolutely no blind spots.
When inventory quantities do not match, the first thing they do is suspect employees, while disguising it as, “I’m not suspecting you; I’m just asking whether it might be with you.”
They often stare at the surveillance footage to watch employees’ every move.
They even question personal belongings placed on desks.
Sometimes you need to report when leaving your seat, and they also want to know which customer you just spoke to on the phone and what you discussed.
5. They never understand the situation, their own website’s promotions, or the platform’s promotional rules. They never realize that they are the ones with a problem; it is always someone else’s fault. They do not understand that employees have too much on their plates and cannot keep up, so they only blindly pressure them about progress.
6. They often live in the past, constantly talking about how impressive the Shilin store used to be and how amazing the platform’s past sales were.
7. The turnover rate is extremely high. A company that claims to have stood firm for 30 years has no current employee with more than a little over one year of tenure, while former employees lasted only three or four years at most.
8. The manager’s princess syndrome is extremely severe. She scolds people whenever anything is not to her liking, and randomly berates them without even understanding the situation, then never apologizes afterward. She always acts according to her mood.
9. They are very vindictive. They remember even the tiniest mistakes for an extremely long time—so long that even after you leave, they will continue bringing them up to new colleagues. They even once produced a handwritten A4 sheet claiming that everything written on it was a mistake you had made.
10. They love talking nonsense and making pointless remarks. They repeatedly ask about matters that have already been handled, and they love calling employees into completely pointless meetings. During meetings, they say that everyone is welcome to raise opinions for discussion, but they never do anything about them.
11. They always think employees have nothing to do. They treat employees as replaceable, do not value them, and do not respect professional expertise.
Can't think of any
1. The interviewer showed no respect to the interviewee and acted as if she were the boss.
2. It was quite disorganized inside, and the office looked very small.
The colleagues are nice (by “colleagues” here, I mean people who are not related to the company by blood).
1. Their job openings appear on all the major recruitment websites, with titles such as “E-commerce Listing Assistant” and “Graphic Design and Listing Assistant.” In reality, there is no difference between the two positions, nor is there any difference in pay. (Although their stated salary range is NT$25,000–30,000, the actual salary is NT$24,000. It will absolutely never exceed NT$30,000, and there is no salary-increase system or anything similar.)
2. Regarding the job description, many people apply for what appears on paper to be an e-commerce listing assistant position. In reality, they require you to know image-editing and graphic-design software and have graphic-design skills, while also doubling as customer service, handling orders and receipts, processing returns, answering phones, and filling out applications for projects on various platforms—almost everything is included!
3. To add to that, filling out those applications takes up a great deal of the workday and has led to increasingly frequent overtime. The decision to participate in any project is made solely by the family of four. By the time you find out, you are expected to clean up after them and submit all the required materials. At first, they are very proactive about handling things, but as they gradually lose their enthusiasm, they push everything onto the employees. They may even become impatient. Whenever there is an omission or money-related issue, they suddenly change their attitude and act as though they have lost their memory, questioning why you participated in the first place, and so on. They then berate employees for poor performance and similar matters!
4. The more skills they know you have, the more they will make use of you. You will be expected to remove backgrounds and edit images, create banners and other graphics, make LINE posts, and so on.
5. At first, they pretend to say that things are not urgent and that you can take your time. Gradually, however, they start controlling everything, and once things get out of control, they demand everything be done as quickly as possible. Eventually, working long hours every day becomes the norm. The recruitment websites state working hours of 9:00–18:00, but you will never be able to leave on time. They even seem to think overtime is entirely reasonable, yet they will not approve your overtime pay. They also dump everything they do not want to do on you, then leave work themselves!
6. The system is extremely opaque. The four members of their family are the only ones who have the authority and privilege to disregard the rules. Taking leave, going to worship, seeing a doctor, and so on are all treated as justified for them; they may even have friends come by in the afternoon to invite them out for coffee, while employees are required to provide proof.
7. When it comes to things they do not understand, they consistently believe only what their family members say, while requiring employees to verify everything. They may misunderstand customers, misread prices, or take the wrong documents. None of that matters to them; employees are always the ones who have to apologize. But if an employee makes even one mistake, or if mistakes accumulate, they blame everything on that individual and make them bear all the responsibility.
8. The staffing situation is always a mystery. They will tell you about their vision for the future, but you will always have an endless amount of work. The more work you have, the easier it is to make mistakes, yet they will blow those mistakes out of proportion and yell at and blame employees. In reality, some problems originate with the family of four, but employees are always the ones who bear the consequences.
9. When they promise to help employees share the workload, they always make it sound as though you can “discuss it” or “share” it with them, but that arrangement becomes invalid the very next day, and the work piles back up on you. Then they repeat the same pattern, yelling at employees about how long things should take and when they must be completed. As mentioned above, it is impossible to finish everything when one person is doing multiple jobs. They then tell you to leave at 19:00, 20:00, or even 20:30, meaning you stay at the company for nearly 12 hours, with no personal life and no overtime pay.
10. Be careful if you go in for a trial shift or trial work! They may not immediately enroll you in labor and health insurance, and may pretend to have forgotten, claiming that you failed to submit the documents. Otherwise, they may deliberately wait until you request leave before “remembering” that you were never enrolled!
11. This is very important: remember to photograph the paper time cards. Even if you work overtime for just one day, regardless of how long, you will have evidence in case you do not receive your pay. Otherwise, given their awful character, they seem likely to exploit loopholes at the edge of the law.
In short, I recommend that everyone stay away from this extremely dangerous company. Rather than wasting your time, it would be better to find a workplace with better prospects and a brighter future.
The employees are all easy to get along with.
1. They especially like to dump work on you right before the end of the workday.
2. They place a strong emphasis on working independently.
They clearly use one person as three or four employees, yet still act as if they hope everyone can work independently and that all this work is meant to train your abilities, and so on... They talk very persuasively, but in reality, they simply want you to do more work.
3. It is always the employees' fault.
Whenever something happens, their first reaction is to accuse you of not doing your job properly. Even if you try to explain that you were not the one who did it, they will only assume that we are making excuses.
4. Don't even dream of getting overtime pay.
Overtime is only counted if the supervisor signs off on it. Before signing, they will ask what you did that day and then decide whether to sign. If there is nothing particularly urgent, just leave work on time; doing it the next day won't kill you.
5. They get angry if you don't buy lunch for the bosses.
They can clearly come and go as they please, and they are not the ones looking after the shop, yet they insist on waiting for someone to deliver their boxed lunches to their desks. Is it really that hard for them to step out of the company to buy food? Why don't they think about how exhausting it is for us to carry several boxed lunches every day, walking under the sun?
6. One person is used for many roles: photography, graphic design, customer service, sales, order fulfillment and shipping, warehouse management, and purchasing. Basically, the more you learn, the more work you do, but your salary will not be increased according to your abilities. You will only end up feeling that you work so hard for so little pay.
7. The products are the most important thing.
When we use a utility knife, when they walk past us, they are not worried that we might get hurt; they are worried that we might damage the products. New stock comes in almost every day. Products keep arriving, but there are not as many orders as incoming products. They seem to think there will always be enough room to store everything, and then, when the products' expiration dates become an issue, they blame you for not paying attention to them.
There are motorcycle parking spaces right at the entrance downstairs.
As soon as I went in for the interview, I felt that the company's environment was not very good. The area around the seats seemed to be surrounded by shelves packed with merchandise, which felt oppressive. I interviewed for the graphic designer position, and the interviewer's attitude was extremely disdainful—I have no idea what I did to offend her @@. After I showed her my portfolio, she asked many questions that sounded like they came from a nonprofessional, while constantly trying to appear knowledgeable. Her attitude was very domineering throughout. She also said that, at the beginning, if you were unfamiliar with the products, they would have you help with packing orders, customer service, and so on. It sounded like they wanted one person to do the work of three. They also seemed unwilling to offer more than 30,000. I advise everyone not to waste their time... The entire interview lasted only about 10 minutes; after just a short while, I already felt like leaving as quickly as possible.
1. It can help improve work efficiency.
2. Stress tolerance increases significantly.
3. It enhances EQ (emotional intelligence).
1. During the interview, the salary was stated as NT$27,000, but after starting work, the actual salary was nearly NT$22,000.
2. On average, two hours of overtime are required every workday, but only one-third or one-quarter of the overtime pay is provided, resulting in an actual salary of NT$22,000.
3. It is a family-run business, so the workload is distributed unevenly.
4. When a mistake is made, new employees are always blamed first, while the mistakes of insiders are overlooked. Even when it is discovered that it was not your fault, there is no apology.
5. I once saw a veteran employee drop a product and damage its outer packaging, yet still package it and say they would deliberately blame the logistics company after shipment.
6. I have never received the perfect-attendance bonus; you hear about it but never get it.
Employees are united
You work overtime almost every day, but overtime pay is only counted on Mondays.
The salary is dismal. You have to do everything, yet you only get 24 (and that already includes the 1.2k perfect-attendance bonus).
The company basically does not follow the Labor Standards Act; in this family-run business, every mistake is blamed on you.
I recommend applying only if you have a strong tolerance for being treated like a servant.
The colleagues are very easy to get along with
Convenient transportation
1. I had already been there for two weeks before they finally enrolled me in labor and health insurance. The company has two names; the other is Bo-x-te.
High employee turnover.
2. Overtime every day, with no overtime pay. The supervisors and the boss believe that employees choose to stay late voluntarily.
3. A family business. Basically, the supervisor has held the position of sales manager since birth. They also emphasize that employees have the opportunity to become supervisors.
4. We also had to buy lunch for them and run errands.
5. I applied for a graphic design position, but they had us work as package handlers, customer service representatives, warehouse staff, marketing staff, sales staff, and photographers—basically, one person had to handle everything.
6. They may deduct money from your salary because of poor performance, damaged products, and so on.
7. The salary was different from what was stated during the interview; in the end, they offered me only NT$21,000. The salaries of both senior and junior employees are almost all below NT$25,000.
8. The supervisor often assigns tasks without giving employees enough time. They keep calling you into the office and then insist that you finish the task today or tomorrow.
9. The supervisor and the boss contradict themselves. You must keep evidence because they will always think it is the employee’s fault.
10. You cannot carry your phone with you, and you cannot leave your bag beside your seat.
11. When management thinks something has gone wrong, their first reaction is to assume that the new employee caused it. After discovering that it was a misunderstanding, they will not say a single word of apology.
12. I often hear them criticize former employees for being incompetent.
13. After I had been there for about three weeks, a shipping employee went abroad. The supervisor said I was unfamiliar with the products and assigned me to shipping. From then until I resigned, I was working in shipping—even though I had applied for a graphic design position.
Employees get along harmoniously
The employees there are all very united and friendly
No overtime pay. Regular overtime is expected (almost everyone works until 7–8 p.m.)
Labor and health insurance reporting is almost always delayed; reporting half a month or a month late is considered normal.
You are expected to handle almost everything. Once tasks are assigned, they must be completed the next day.
It is a family business. Management often contradicts itself, and mistakes are always blamed on employees.
They may deduct money from your salary because of poor performance or for other reasons.
Anyone considering joining should think it through carefully ....
Close to an MRT station
There are many things to do
Only willing to offer 21k