This page collects workplace experiences, questions and discussions submitted by users. Dates shown are submission dates, not periods of employment. Individual reports do not describe the entire company.
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The company is now named “Resonac International,” formerly Showa Denko Trading, and before that Hitachi Chemical International. It has used three names in less than four years. Every time the company changes its name, assistants and sales staff have to handle many changes with clients, which is very troublesome. In addition, the company spent a lot of money on the acquisition, so it now keeps very tight control over expenses. Business-related costs, such as shipping and receiving expenses, and even overtime pay, are subject to “special scrutiny,” so some people do not dare report overtime even when they work it. Moreover, industry-wide performance was poor from the end of last year through this year. Some reviews said the year-end bonus was high, but judging from the current situation, it now seems merely average.
I also strongly agree with the previous comments: you really need to choose your department carefully. The overtime and workplace bullying mentioned there are real. Without going into details, the “Semiconductor Department” alone had 8 or 9 people resign or apply for transfers during the first few months of this year. As far as I know, most of them left because of the manager. The entire department has only around 20 people, yet nearly half of them fled within a short period. The seriousness of the department’s problems should be clear without saying much more.
Aside from the manager, this department has a long-standing culture of regular overtime. At the beginning of each month, sales staff may have to work on their figures until midnight. Assistants also handle a wide range of tasks. To put it positively, you can learn many things, but in reality, what you learn is not really any professional skill; someone else could do the same work just as well. In addition, although assistants are ostensibly in assistant positions, they are often treated as scapegoats. Rational clients are manageable, but with unreasonable clients, you constantly have to soothe and check in with them by phone. If a mistake is accidentally made, the female manager’s first response is to magnify the problem and assign blame rather than solve it. Dealing with this is extremely exhausting and a waste of time.
The above describes the problems in the Semiconductor Department. Even if the manager is replaced in the future, habits and the overall culture are difficult to change. The overtime problem has always existed; if it could have been changed, it would have been changed long ago. So anyone considering joining Resonac International should really think twice, choose their department carefully, and choose their manager carefully.
Clean office, birthday bonus, year-end dinner
Although I did not stay for long, I observed some things. The atmosphere varies greatly between departments, so if you are considering joining, you should definitely ask carefully about the specific department. I recommend departments related to wiring boards, where the atmosphere is more relaxed and there is less overtime. Avoid semiconductor-related departments, where there is a lot of overtime and what appears to be some workplace bullying. It is also best to avoid departments with few people, because the workload per person is greater. The atmosphere does not seem bad, but there is still quite a lot of overtime. Also, the desks do not have partitions, which took some getting used to.
The salary is good for a sales assistant position.
The sales assistant’s responsibilities cover a wide range of tasks, including nearly all sales-related accounting vouchers. Choose your department carefully, or the overtime will never end.
The year-end bonus is generous, at around five months’ salary, and assistant salaries are approximately NT$33,000.
There is also summer vacation, and the number of days off is generally greater than Taiwan’s national holidays.
There are two interviews in total.
The first interview includes a written test (a logic test, translating Japanese emails from Chinese to Japanese and Japanese to Chinese, and translating English international trade terms into Chinese).
It takes a little over an hour.
The second interview is with a senior executive.
It takes about 30 minutes.
You have to wait a long time during the interviews.
For the first interview, I waited nearly an hour for the female supervisor <the supervisor looked very displeased>.
For the second interview, I also waited about 40–50 minutes for the senior executive.