陽信商業銀行股份有限公司

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1. Outdated résumé system on the official website:

After completing the form, you still have to print it out, sign it, scan it, and send the file to HR. This is extremely inconvenient for job seekers who do not have a printer at home! Other banks’ official websites only require you to fill out the résumé, after which HR prints it themselves.

2. The interview process is far too cumbersome:

The first and second interviews are held at different locations. The first interview takes place at the original unit, while the second is conducted by HR at the Shipai branch. This wastes both leave and commuting time, and there is no transportation allowance. Other banks adopted video interviews long ago and proceed to the salary determination stage after the first interview.

3. The HR manager was both rude and completely unprofessional in asking questions:

First, the elderly HR manager showed great disrespect toward job seekers. While I was introducing myself, he did not look at me even once. He kept his head down writing and spinning his pen, then tapped my paper résumé with the pen. He apparently had not familiarized himself with the information and repeatedly asked about things already listed on my résumé. He kept saying, “Mm-hmm, mm-hmm, mm-hmm…” which made me feel that his attitude was flippant and careless.

The HR staff all wore masks, yet required me to remove mine for the entire interview until it ended.

They did not even offer the job seeker a glass of water. Serving tea and water is basic hospitality; this small detail alone shows whether HR understands proper etiquette.

Second, the question from the HR manager that made me angriest was: “After your mother was diagnosed with terminal cancer, how did your state of mind change?”

What the hell kind of question is that? What does it have to do with the job?

This company’s HR manager was truly awful, repeatedly asking questions unrelated to the work that intruded on the job seeker’s privacy. The company should properly teach him what “respect” and “politeness” mean.

HR is clearly hired by the company to represent the employer, yet he acted as if the company were his own family business—as though he were saying, “I’m giving you a meal, so you should thank me for my great favor!” He also showed no respect for job seekers, clearly indicating that he would not be an HR representative who protects employees in the future.

4. Finally, the salary offer was ridiculously low: less than 10% above the salary at my previous job.

5. Recommendation: I recommend that job seekers avoid applying to any department unless you are a fresh graduate with no work experience or someone changing jobs with no other options. Even if your first interview with the manager at the original unit goes smoothly and you have a pleasant conversation, the second interview will make you furious because of the old HR manager.

I have interviewed with many banks, and this was the most discourteous HR I have ever encountered! The salary offer was also the lowest among all the banks!

6. Conclusion: This lousy salary + terrible attitude = Don’t go.

The people in my training cohort were very nice.

The first branch was a large branch. The person responsible for training had a very bad temper and often flew off the handle. Their tone was especially harsh and overbearing. (The advantage, however, was that large branches had more staff, so we generally got off work at 6 p.m.)

The second branch was a small branch with few tellers. (There were definitely also people with fiery tempers.) Their emotional intelligence was not high ==. We were so busy that we only had time to use the restroom twice all day. It was best not to take more than half an hour for lunch. We had to clock in by 6:20 p.m. (fixed), but by the time we actually left the company, it was almost 7 p.m. It was nonstop work where you couldn't pause for even a moment... and we also had to work overtime, without overtime pay @@. A sweatshop!

The system was very old and urgently needed improvement. It wasted a lot of staff time, and we couldn't make customers wait. The post-verification process and operating procedures were seriously problematic!

The colleagues in the IT department have great relationships. Whether they are still employed or have left, they can still get together to complain about the company.

In the IT department, if you are not a relative or close associate of the higher-ups, do not expect a promotion. There are many people who have been here for ten years and are still in entry-level positions. Every year, employees are required to buy company stocks, mutual funds, and mall credits. Buying the stocks means losing money immediately—for every lot purchased, you lose NT$2,000. The gift money for the three major holidays is NT$900 in mall shopping credits. You cannot lie down to sleep at noon. The working environment is very poor, and the probationary period lasts six months.

Some colleagues and branch managers are very kind.

Unfortunately, most of the people who could get along with me have either resigned or been transferred.

The base salary is low.

It would be bad enough to require employees to spend NT$3,600 every month on items from the company mall (which are more expensive than those on the market),

but employees are also required to come up with NT$100,000 to buy funds.

They pressure us about performance all day long.

(Items from the mall count toward performance, and if you fail to recruit anyone, you have to absorb the cost yourself.)

If you cannot meet the requirements, they will restrict your performance evaluation.

The year-end bonus is basically never more than one month’s salary.

You would make more money working part-time at a breakfast shop…………

Some supervisors really do not understand how to speak respectfully to people.

The allocation of human resources is also highly problematic.

New employees end up with more and more work piled on before they have even become familiar with their duties.

I think your company should carefully consider what its actual problems are.

Why can’t you retain anyone?

Stop being so deluded and deceiving yourselves.