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This post was submitted by a user and reflects their personal experience or opinion. The publication date is not an employment or interview date.
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1. Outdated résumé system on the official website:
After completing the form, you still have to print it out, sign it, scan it, and send the file to HR. This is extremely inconvenient for job seekers who do not have a printer at home! Other banks’ official websites only require you to fill out the résumé, after which HR prints it themselves.
2. The interview process is far too cumbersome:
The first and second interviews are held at different locations. The first interview takes place at the original unit, while the second is conducted by HR at the Shipai branch. This wastes both leave and commuting time, and there is no transportation allowance. Other banks adopted video interviews long ago and proceed to the salary determination stage after the first interview.
3. The HR manager was both rude and completely unprofessional in asking questions:
First, the elderly HR manager showed great disrespect toward job seekers. While I was introducing myself, he did not look at me even once. He kept his head down writing and spinning his pen, then tapped my paper résumé with the pen. He apparently had not familiarized himself with the information and repeatedly asked about things already listed on my résumé. He kept saying, “Mm-hmm, mm-hmm, mm-hmm…” which made me feel that his attitude was flippant and careless.
The HR staff all wore masks, yet required me to remove mine for the entire interview until it ended.
They did not even offer the job seeker a glass of water. Serving tea and water is basic hospitality; this small detail alone shows whether HR understands proper etiquette.
Second, the question from the HR manager that made me angriest was: “After your mother was diagnosed with terminal cancer, how did your state of mind change?”
What the hell kind of question is that? What does it have to do with the job?
This company’s HR manager was truly awful, repeatedly asking questions unrelated to the work that intruded on the job seeker’s privacy. The company should properly teach him what “respect” and “politeness” mean.
HR is clearly hired by the company to represent the employer, yet he acted as if the company were his own family business—as though he were saying, “I’m giving you a meal, so you should thank me for my great favor!” He also showed no respect for job seekers, clearly indicating that he would not be an HR representative who protects employees in the future.
4. Finally, the salary offer was ridiculously low: less than 10% above the salary at my previous job.
5. Recommendation: I recommend that job seekers avoid applying to any department unless you are a fresh graduate with no work experience or someone changing jobs with no other options. Even if your first interview with the manager at the original unit goes smoothly and you have a pleasant conversation, the second interview will make you furious because of the old HR manager.
I have interviewed with many banks, and this was the most discourteous HR I have ever encountered! The salary offer was also the lowest among all the banks!
6. Conclusion: This lousy salary + terrible attitude = Don’t go.