來思比科技股份有限公司

None at all

Applied for a customer service specialist position.

Only after being hired did I find out that the supervisor was staying at home for a pregnancy. During the interview, I thought this supervisor simply wasn’t coming into the office because the company required working from home. Although the supervisor was not obligated to tell applicants this during the interview, it still left me feeling quite bad. Because the supervisor wasn’t in the office, I was assigned to be trained by senior employees. There were two senior employees on my floor: one didn’t take responsibility and wasn’t very willing to teach, while the other was extremely self-important, had a very bad attitude, and literally threw things at me when handing them over. I put up with all of this.

But when the senior employee told me to do tasks that had not been disclosed during the interview, the employee began to reveal an even more unpleasant side. At first, I thought it was fine because these tasks, although unrelated to the job, would let me learn about the products, so I did them. Later, I really felt that the products were different from what I had expected, so I submitted my resignation. I had already completed and signed the resignation form, so it was confirmed that I was leaving. The senior employee still asked whether I was going to work for half a day or the whole day. I said I wasn’t sure. The senior employee told me to ask HR. Since it was not yet the end of the workday, and accounting said that working the full day would make the salary calculation easier, they wouldn’t let me leave. I was completely stunned, but I thought, fine, if it’s the whole day, then it’s the whole day.

At that point, however, the senior employee again told me to do tasks unrelated to the position. I was utterly dumbfounded, but I put up with it and went anyway. I didn’t snap at the senior employee because I didn’t think it was necessary—anything I learned would still be mine. However, when I returned something to the senior employee, I threw it, since the senior employee had always thrown things before. Throwing something once seemed fair, right?

In short, the customer service supervisor and the senior employee who had worked there for five years are both terrible people. Seriously, don’t join this company. When they say you can ask questions whenever you have a problem, just take it with a grain of salt. Even when they teach you, they do it very impatiently.

It happened to be during the pandemic, so the interview was conducted online. Before the interview, I had to take an Excel skills test, which was quite a novel experience. The interviewer was very talkative, and we discussed many work-related matters. Overall, the process was very relaxed and pleasant. The pay offered was slightly higher than that of other companies. Unfortunately, I had already accepted an offer from another company, so I did not accept this company's offer.

None

None

After the second generation took over, it became a family business. The personnel system lacks fairness and justice. Changes to attendance clocking and the commission-based salary system for frontline counter staff are made without going through labor-management meetings. When disputes arise, there is no channel for addressing them or appealing to management, and nothing is done to improve the situation. Counter staff also have no career advancement opportunities. I have never seen a company that devalues its sales staff—who help the company make money—to such an extreme.

I can't think of any advantages.

The HR interview arrangements were very poor. At first, they asked me to go to Meeting Room A, only to find someone else there; then they asked me to go to Meeting Room B, only to find that someone was there too, and then asked me to go back to Meeting Room A!!! After the HR interview, they asked me to wait a moment because a manager was supposed to interview me. A few minutes later, HR came back and said, “Uh, the manager is in a meeting. We may have to ask you to make a second trip. I don't know how long the manager's meeting will last, so let's leave it at that for today. We'll let you know if necessary.” The whole thing was just ridiculous! Doesn't other people's time matter? How can the interview process be arranged so poorly? What is there to look forward to at this company?