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Applied for a customer service specialist position.
Only after being hired did I find out that the supervisor was staying at home for a pregnancy. During the interview, I thought this supervisor simply wasn’t coming into the office because the company required working from home. Although the supervisor was not obligated to tell applicants this during the interview, it still left me feeling quite bad. Because the supervisor wasn’t in the office, I was assigned to be trained by senior employees. There were two senior employees on my floor: one didn’t take responsibility and wasn’t very willing to teach, while the other was extremely self-important, had a very bad attitude, and literally threw things at me when handing them over. I put up with all of this.
But when the senior employee told me to do tasks that had not been disclosed during the interview, the employee began to reveal an even more unpleasant side. At first, I thought it was fine because these tasks, although unrelated to the job, would let me learn about the products, so I did them. Later, I really felt that the products were different from what I had expected, so I submitted my resignation. I had already completed and signed the resignation form, so it was confirmed that I was leaving. The senior employee still asked whether I was going to work for half a day or the whole day. I said I wasn’t sure. The senior employee told me to ask HR. Since it was not yet the end of the workday, and accounting said that working the full day would make the salary calculation easier, they wouldn’t let me leave. I was completely stunned, but I thought, fine, if it’s the whole day, then it’s the whole day.
At that point, however, the senior employee again told me to do tasks unrelated to the position. I was utterly dumbfounded, but I put up with it and went anyway. I didn’t snap at the senior employee because I didn’t think it was necessary—anything I learned would still be mine. However, when I returned something to the senior employee, I threw it, since the senior employee had always thrown things before. Throwing something once seemed fair, right?
In short, the customer service supervisor and the senior employee who had worked there for five years are both terrible people. Seriously, don’t join this company. When they say you can ask questions whenever you have a problem, just take it with a grain of salt. Even when they teach you, they do it very impatiently.