松美國際企業有限公司

1. Although there is no overtime pay available for store sales, supervisors can offset overtime with compensatory hours, so it doesn't really count as overtime?

2. During the pandemic, working hours were reduced but our pay was not deducted. Many counter staff had their pay deducted, and even the famous K-brand fisherman's hat next door required employees to make up the hours across months....

3. The commission is fair—not high or low. New employees get 2% on group sales. I wonder if anyone has negotiated a higher rate?

I currently get only 0.5% at a local streetwear brand... There is an allowance for store managers, but our store does not have a store manager, so no one receives it.

I have received performance bonuses for meeting targets a few times, but they are not paid every month. I have only reached the third threshold once...

4. Most issues reported to the company are addressed effectively and resolved quickly.

Previously, we reported that counter events were hurting sales, and the company updated them after a week.

We reported that the counter was too dark, and track lights arrived within a week.

We reported that the company's discount rate was too high for customers nearby, and the following week we received a display cart with buy-one-get-one-free items.

We reported that the gift for purchases over 3,000 was too poor to encourage customers to reach the threshold, and the company replaced the promotion two weeks later.

1. Supervisors have very high expectations and require proactive selling... If you introduce too few products and let customers browse on their own, you will be scolded. If you are caught three times, you will receive a warning notice.

2. Everything has to be reported in group chats.... Large groups, small groups...

3. The iPad is terrible, and the charging cable has been broken for a long time.

4. The company places heavy emphasis on sales performance. Some colleagues are difficult to communicate with and have violated the rules many times without being disciplined, simply because they are very good at generating sales...

No, absolutely none.

Oh, the “colleagues” are easy to get along with!

1. There is no完善 system; everything is decided by the supervisor, and frequent changes in orders are common.

2. There are surveillance cameras in the office watching you.

3. If you’re afraid of dogs, don’t come.

The interview did not involve any particularly difficult questions. The interviewer described the work as very interesting and diverse, and said the benefits were also competitive, giving the impression that this is a good company.

Overall salary and other internal details are glossed over unless you ask specific questions yourself. The internship is only half a workday, or 4.5 hours. There is no professional vocational training.

None

1. Overtime is unavoidable in the department store industry, but even when calculated according to the principles of the Labor Standards Act, excluding overtime hours, the company's required monthly working hours already far exceed the legal limit.

2. No overtime or extended-hours work compensation whatsoever.

3. Regardless of the type of natural disaster, the company only grants personal leave. Otherwise, employees have to use annual leave, which affects their salary due to various factors.

4. The weekly reports reflect problems at the counter, but basically no supervisor takes them seriously or handles them proactively. Also, during the weekly restocking period, purchase orders are submitted to the company, yet what arrives is often unrelated to what the counter needs to restock.

5. There are no bonuses for the three major festivals or perfect attendance. The employee benefits listed in the recruitment posting consist only of employee purchases, and employees must wait for the company to ship the items, with no definite delivery date. Three times a year, there is a NT$3,000 welfare allowance that can be used to purchase products at the counter, deducted based on the original price rather than the selling price. Overall, choosing a winter coat is usually enough to exceed the allowance; the difference is deducted from your salary, and the welfare items may not necessarily be provided. If inventory is low, the items must still be sold to customers first. The welfare allowance cannot be exchanged for cash; if you do not use it, it is deemed forfeited.

6. The commission percentage looks neither particularly low nor high, but because the brand is not well known, earning the target bonus is extremely difficult. After reaching the target, the following month's target is raised, regardless of whether it is a peak or slow month for the department store; it only ever goes up, never down. Department-store foot traffic is not something store staff can control, but the company will always assume it is because you are not working hard enough.

7. In addition to the surveillance cameras installed by the department store itself, the company has its own surveillance system: 360-degree rotating cameras with audio recording. During the interview, this makes you feel that it is a foreign company or a company operating according to a foreign-company management model. In reality, what you feel is that the cameras are not monitoring for theft, but remotely monitoring employees' every action at work. As long as you are outside the surveillance range, a message or phone call will come through to reprimand you, regardless of whether you are handling work-related matters. Many other things are also monitored and blown out of proportion.

7. When various matters arise that exceed the authority of the position, or when relatively sensitive questions are raised and reported to supervisors, they usually sink without a trace. In the best-case scenario, you receive an “official-style” response several weeks later, with no solution whatsoever.

8. The copy provided by the company is often overturned on its own within an extremely short time, or is highly unreliable, leaving store staff frequently embarrassed by customers pointing out the inconsistencies.

9. The base salary is always set at the minimum required by the Labor Standards Act. It is never increased based on seniority or your effort. The high salary stated in the recruitment posting depends entirely on whether customers visit and drive up sales.

10. If I go on, I'll start wondering why I ever took this job. This feels more like a large-scale scam...

None

On the surface, American-style freedom and management; in reality, monitoring your every move

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